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All 4 Hurst hotels

Holiday Inn Hotel Express & Suites West Hurst

2.5 of 5 Hotel   |   820 Thousand Oaks Drive, Hurst, TX 76054
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Ranked #3 of 4 Hotels in Hurst
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 11, 2014
JamesHGambill Dallas, Texas
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54 reviews from our community

Traveler rating
    29
    19
    2
    2
    2
See reviews for
17
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Dallas, Texas
1 review
5 of 5 stars Reviewed July 11, 2014

I have never taken time to write a review even though I travel quite a bit. My wife, daughter and I are moving to Texas so this trip was vacation and work. First Anne, Rhonda and Jared. I left their last names of for privacy. The point is, I know their names. They all work at the front desk and... More

Was this review helpful? Yes
Mandi C, Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

We are absolutely thrilled that you had such an amazing experience here at our property. We really do thrive on making each and every guest's stay feel special and unique! We look forward to seeing you again in the future and if you ever need a weekend getaway then feel free to come stay with us! We are so happy... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

I am sure like most HIE's this is a nice hotel. So this review is based on my situation, is for info purposes only and is why I didn't rate it lower. We had water damage to our home to the point that my daughter, German Shepherd and I had to quickly find a place to stay (3 days up... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Darlena M, Thank you for sharing your experience online. We are very sorry to read that you were not 100% satisfied with your room reservation. I have sent you a private message in an effort to obtain additional information and be of further assistance. We hope to hear from you very soon. Kind Regards, Tracy V. Case Manager IHGCare More

Amarillo, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 20, 2014

This newer, well located hotel should meet your meets. Softball and soccer parks are very close along with numberous casual dining for families on a budget. Easy on/off to 121 and very near other main cross roads in the Hurst/Colleyville area. Watch the signs as construction is heavy currently (5/2014) in the 820/121 exchange area. Full dedicated doorless shower without... More

Was this review helpful? Yes
Mandi C, Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Thank you so much for taking the time to review our hotel! Your feedback is well appreciated by our staff and we are so glad you chose us for your stay, we look forward to seeing you next time! More

Texas
Top Contributor
82 reviews 82 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed May 5, 2014

I stay in a lot of hotels like this and don't bother reviewing most of them because they're generally all the same. But this one is really a cut above the rest. Considering it's an Express it's extremely well-appointed: it has a pool and the fitness center was great. The normal guest rooms are extremely large and comfortable, and of... More

Was this review helpful? Yes
Mandi C, Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Thank you for posting a review on our Hotel. We appreciate you evaluation of our Hotel and service. Our team strives to deliver a world class stay for all our guests. You review is one way that we can measure how we are performing. It will be my pleasure to share your positive review with my team. We hope to... More

Portland, Oregon
Top Contributor
133 reviews 133 reviews
52 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed February 6, 2014

This hotel is within walking distance of the Hurst convention center and several nice restaurants. Easy access onto the freeway, and close to DFW airport. Room was very large, with a pull out sofa bed, mini fridge and microwave. Room was very clean, and staff friendly. Will stay here again.

Was this review helpful? Yes
Los Angeles, California
Top Contributor
67 reviews 67 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 23, 2014

I am staying here for 5 nights in January 2014. The room is large and comfortable. The bed and pillows are comfortable. Lots of drawer and closet space for clothes. The heater works great. The shower and bathroom are good, with nice bathroom products. The staff are all very nice. My only complaint is that the free breakfast is not... More

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Anderson, Texas
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 20, 2014

I checked into this hotel with my 3 year old daughter on Friday 1/17/14. We stayed for 2 nights. The check in was quick and even received a welcome bag for being a rewards member. We had a king bed which was nice and soft. The room was clean and did not smell musty like other rooms tend to. My... More

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Truro Nova Scotia Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2013

I enjoyed my stay at this property. I was there just after the ice storm and the staff were very accommodating and friendly. I was part of a training group and the meeting facilities were also great. Room was perfect and I loved the tiled showers. Everything about this property was fantastic and I will stay there again given the... More

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Montreal
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 8, 2013

The Holiday Inn Hurst is an impeccable hotel, in my view much more luxurious than most Holiday Inns Express. All attendees liked their rooms, the excellent breakfast and the 5-7 very generous daily reception. For a few dollars more you can have a suite. Internet is free and very reliable. The staff from the van driver, Jim, to the receptionists... More

Was this review helpful? Yes
Mandi C, Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Thank you for taking the time to review our Hotel. We are pleased to hear that your group enjoyed staying with us. We appreciate you reconizing our teammates who provided excellent service service. We hope to have the pleasure of hosting your future events at our hotel. More

Birmingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 12, 2013

We stayed at this hotel as the hotel the rest of our family were staying in was full on our 1st night. Our 1st impressions were WOW! A big luxurious bed, huge amounts of space and a lovely shower. I could of stayed in it all day long! Breakfast had a vast array of things to choose from and it... More

Was this review helpful? Yes
Mandi C, Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

We appreciate you taking the time to post your comments regarding your stay. We are glad that you enjoyed your room and our complimentary breakfast, We hope that whenever your travel brings you back to to the Hurst area you will stay with us. More

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Additional Information about Holiday Inn Hotel Express & Suites West Hurst

Address: 820 Thousand Oaks Drive, Hurst, TX 76054
Phone Number:
Location: United States > Texas > Hurst
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Hotel Express & Suites West Hurst 2.5*
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Also Known As:
Holiday Inn Hotel Express And Suites West Hurst

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