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Holiday Inn Hotel Express & Suites West Hurst

#3 of 4 Hotels in Hurst
Certificate of Excellence
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820 Thousand Oaks Drive, Hurst, TX 76054
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Holiday Inn Hotel Express & Suites West Hurst
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Holiday Inn Hotel Express & Suites West Hurst
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70 reviews from our community

Traveler rating
    41
    22
    2
    2
    3
See reviews for
22
9
3
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Amarillo
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stay at this hotel every time we visit. They staff members are very nice and accommodating. Anything we need, they get it! The breakfast is awesome and plenty to go around. The rooms are very nice! My son likes to swim at the hotel and the pool is kept up. They have 24 hours front desk service. I am... More 

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Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for one night just as a getaway and I was really impressed with this hotel. There was plenty of parking, the property was very clean and the room was great. The staff were all very friendly and accommodating, although I have to say I am pretty low maintenance. I stayed in a King Suite which basically had... More 

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Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear HotelManTX, Wow thanks for the wonderful feedback! We appreciate your thorough opinions on our hotel, we really do strive to make our guest's stay with us absolutely perfect and relaxing! Our new breakfast buffet is a great amenity that we take pride in as well as our guests! It can accommodate any guest and their family! Even though you... More 

Lubbock, Texas
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights for my brother's wedding up the road at the Northeast Wedding Chapel. Found the hotel to to be extremely clean & comfortable. Our 2-queen suite was perfect for our family of 4, including 2 adults & 2 teenagers (who don't like to share a bed). Having the foldout couch bed was very helpful & the extra... More 

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Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Thank you so much for the thorough and amazing feedback and thanks for taking the time to give us such honest, great feedback! We are so happy you and your family really got to experience our hotel and several staff members while staying with us! We can't wait to see you on your next family outing or just for any... More 

Fletcher, NC
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2015

I was in town for two days for business. This hotel is super convenient to the airport and right off the highway. The room was spacious and stylish. It included a refrigerator and microwave. They even furnished microwave popcorn! The bathroom had a spa-like quality and was ultra-clean. They offer a complimentary evening reception during the week--munchies and wine and... More 

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Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Sandy B, Thank you so much for all the generous feedback, we are absolutely thrilled that you enjoy several aspects of our wonderful hotel! We really do strive to ensure each and every guests gets nothing short of a perfect accommodation with us! We look forward to seeing you on your next trip to Hurst, TX! More 

1 review
5 of 5 stars Reviewed March 27, 2015

I have OCD and I am very picky about hotel cleanliness. We chose it because the reviews mentioned that it is a clean hotel. I am very happy with everything. For a reasonable price, we got a very clean room with all the needed amenities and a good breakfast. I highly recommend it. Thanks Holiday Inn for making my stay... More 

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Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Rabaker, Thank you for the wonderful feedback on our cleanliness! As a hotel we understand that cleanliness is key when providing great service! We too are very picky on making sure that everything is up to par for our guests! We can't wait to see you again in the future! More 

Midland, Texas, United States
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed March 25, 2015

I was originally scheduled for 2 nights in February w/ a co-worker, but weather cancelled our plans. The hotel was very helpful in the initial booking, cancellation, and rebooking of our rooms. When my co-worker couldn't go at the last minute this month's trip, they were understanding and fixed everything. I had a single for 2 nights. The staff was... More 

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Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Lacey D, Thank you so much for choosing us to stay with while coming into town on business! We are ecstatic that our staff was able to assist you and your co-worker with the rescheduling and rooms that you needed. We really do strive to ensure our guests have the most relaxing and enjoyable stay! We can't wait to... More 

San Antonio, Texas
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 16, 2015

I brought a small group of students to Hurst for a brief overnight trip. The hotel was very accommodating. They already had our keys ready when I checked in so it didn't take very long. They even made sure the rooms were all on the same floor and close together. The accommodations were superb. The rooms were very large as... More 

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Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

We are so happy that we were able to accommodate your large group of students! We really do try and go the extra mile to make sure each and every guest's stay is flawless and relaxing! We can't wait for you and your students next outing! More 

Wister, Oklahoma
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 14, 2015

We only stayed one night, but it was exactly as promised. Clean Rooms, comfortable bed, shower very nice. The booking staff, greeting staff, and housekeeping were pleasant. I have two Pomeranians and was happily placed in a room next to an outside door. Some pet friendly hotels leaves a lot to be desired for the carpet cleanliness. Holiday Inn keeps... More 

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Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Thank you so much for all the wonderful feedback, we are excited that you and your pets enjoyed your stay with us! We love having guests relax and enjoy their time here with their furry friends! We can't wait to see you on your next trip to the Holiday Inn Express, Hurst, TX! More 

Detroit, Michigan
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 3, 2015

Stayed here only for one night as we had a meeting at the Hurst Conference Center. Rooms were very nice, especially the walk-in shower, and although it was small, it was much nicer than stepping into a bathtub. Free wi-fi was appreciated. The breakfast (we did not have anything more than coffee because of timing) seemed well appointed and the... More 

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Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

We sincerely thank you for taking the time to do a review and for giving us such wonderful and thorough feedback! We are thrilled that you were able to have so many experiences with the staff and amenities while staying with us! We hope you get to experience even more on your next trip to Hurst, TX! More 

Dallas
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

I am a platinum member and I stay here about 6 times a year for business and it by choice. Great staff, FREE happy hour is amazing (Monday -Thurs), super clean hotel, and location is great. Your next door to a great Italian restaurant, QT Gas station, Outback is close, and Target too. Very safe/well lit parking lot with free... More 

Was this review helpful? Yes
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Adam S, Thank you so much for all the awesome feedback! We really do appreciate your loyalty to not only the brand but to our hotel specifically! We can't wait to see you on your next trip to Hurst, TX! More 

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