We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel Express & Suites West Hurst

#3 of 4 Hotels in Hurst
Certificate of Excellence
Hotel website
Hotel deals
820 Thousand Oaks Drive, Hurst, TX 76054
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Hotel Express & Suites West Hurst
Professional photos View all
Browse nearby
Holiday Inn Hotel Express & Suites West Hurst
Write a Review

66 reviews from our community

Traveler rating
    37
    22
    2
    2
    3
See reviews for
21
9
2
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (20)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (16)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have OCD and I am very picky about hotel cleanliness. We chose it because the reviews mentioned that it is a clean hotel. I am very happy with everything. For a reasonable price, we got a very clean room with all the needed amenities and a good breakfast. I highly recommend it. Thanks Holiday Inn for making my stay... More 

Was this review helpful? Yes
Midland, Texas, United States
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 5 days ago NEW

I was originally scheduled for 2 nights in February w/ a co-worker, but weather cancelled our plans. The hotel was very helpful in the initial booking, cancellation, and rebooking of our rooms. When my co-worker couldn't go at the last minute this month's trip, they were understanding and fixed everything. I had a single for 2 nights. The staff was... More 

Was this review helpful? Yes
San Antonio, Texas
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I brought a small group of students to Hurst for a brief overnight trip. The hotel was very accommodating. They already had our keys ready when I checked in so it didn't take very long. They even made sure the rooms were all on the same floor and close together. The accommodations were superb. The rooms were very large as... More 

Was this review helpful? Yes
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

We are so happy that we were able to accommodate your large group of students! We really do try and go the extra mile to make sure each and every guest's stay is flawless and relaxing! We can't wait for you and your students next outing! More 

Wister, Oklahoma
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed one night, but it was exactly as promised. Clean Rooms, comfortable bed, shower very nice. The booking staff, greeting staff, and housekeeping were pleasant. I have two Pomeranians and was happily placed in a room next to an outside door. Some pet friendly hotels leaves a lot to be desired for the carpet cleanliness. Holiday Inn keeps... More 

Was this review helpful? Yes
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Thank you so much for all the wonderful feedback, we are excited that you and your pets enjoyed your stay with us! We love having guests relax and enjoy their time here with their furry friends! We can't wait to see you on your next trip to the Holiday Inn Express, Hurst, TX! More 

Detroit, Michigan
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here only for one night as we had a meeting at the Hurst Conference Center. Rooms were very nice, especially the walk-in shower, and although it was small, it was much nicer than stepping into a bathtub. Free wi-fi was appreciated. The breakfast (we did not have anything more than coffee because of timing) seemed well appointed and the... More 

Was this review helpful? Yes
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

We sincerely thank you for taking the time to do a review and for giving us such wonderful and thorough feedback! We are thrilled that you were able to have so many experiences with the staff and amenities while staying with us! We hope you get to experience even more on your next trip to Hurst, TX! More 

Dallas
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

I am a platinum member and I stay here about 6 times a year for business and it by choice. Great staff, FREE happy hour is amazing (Monday -Thurs), super clean hotel, and location is great. Your next door to a great Italian restaurant, QT Gas station, Outback is close, and Target too. Very safe/well lit parking lot with free... More 

Was this review helpful? Yes
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Adam S, Thank you so much for all the awesome feedback! We really do appreciate your loyalty to not only the brand but to our hotel specifically! We can't wait to see you on your next trip to Hurst, TX! More 

Nashville, Arkansas
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 30, 2015

My family and I stayed here for one night before catching a flight out of DFW, I can't review the whole hotel as we didn't use the pool or eat breakfast, but the room was spotless, the decor was modern, the shuttle driver was friendly, the front desk staff didn't seem to care if we were there or not, but... More 

Was this review helpful? Yes
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Thanks so much for all the wonderful feedback! We are sincerely sorry the front desk didn't make you and your family feel the way they should have but I promise we will make sure to emphasize you and your family on your next stay! We can't wait to see you in the future! More 

Klein, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 18, 2015

Host hotel for a recent conference. Nice room (420), but the TV would only provide audio after being tired off (for any reason). After routine delays waiting for maintenance two different guys came over the period of stay (two nights) to reset(?), reconnect(?), possible change a card(?) which they never did. Well bottom line I had to listen to a... More 

Was this review helpful? Yes
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Mr. Robert D, We thank you for taking the time to let us know how your stay was and the issues that you had! We have been in contact and resolved the issue through communication with you this past week! We never want our guests to have these types of ongoing issues throughout their stay with us here! I... More 

Chula Vista, California, United States
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 15, 2014

This Holiday Inn is one of my favorites. The staff is always friendly. The rooms are clean and up to date with a fridge and microwave. The common area dining area is large and kept clean when breakfast and even happy hour are available. I've stayed here multiple times and will continue too!

Was this review helpful? Yes
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

We sincerely thank you for your loyalty to our Holiday Inn Express in Hurst, TX! We love repeat guests and members! We're so excited that we can provide you with clean and excellence service every time you stay with us and we really look forward to seeing you on your next trip! More 

Saint Louis, Missouri
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 8, 2014

This is certainly one of the nicest ,reasonably priced hotels I have ever been in. The Holiday Inn Express was comfortable, friendly, convenient and the perfect place for our family to stay during our weekend in Hurst, TX. The hearth room/breakfast room was warm and inviting and large enough to seat a large group. This is where our large group... More 

Was this review helpful? Yes
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear MWMS58, We sincerely thank you for all the kind words you have stated about our Holiday Inn Express in Hurst, TX! We're absolutely thrilled that you were able to take in and enjoy so many of our amenities while lodging with us! We really do strive to make this hotel top notch for each and every guest that stays... More 

Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Hotel & grounds (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question