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Holiday Inn Express Hotel & Suites Huntsville

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148 S. I-45, Huntsville, TX 77340
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Holiday Inn Express Hotel & Suites Huntsville
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109 Reviews from our TripAdvisor Community

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Atlanta, Georgia, United States
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I came to stay the weekend for a grandparent's 90th birthday. We reserved several rooms for various family members ranging in age from 3-65. The great-grandchildren went swimming each day in the indoor pool, which was clean and well kept; they could also be bribed into silence with candy bars for sale in the little shop next... More 

Helpful?
Thank Andrea G
Sheryl_mgr, Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Thank You !!! we appreciate you taking time to let us know about your stay. I'm happy to know you and your party had a good time and where well taken care of by our team. I will let Katt know how much you appreciated her service. I hope you and your family are able to stay with us again.... More 

Franklin, Tennessee
Level Contributor
8 reviews
4 of 5 stars Reviewed December 13, 2015

Really clean, large room. Staff was vey accomdating, we we allowed to check in early to change for a college graduation ceremony. Breakfast wAs hot, good selection, friendly staff. A good stay for the money.

Helpful?
Thank Patrick B
Sheryl_mgr, General Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Thank You!! we appreciate you letting us know about your stay and how much you enjoyed it. I'm extremely happy to know you where able to check In early, which we love to do, however sometimes we are not able to do so. Thank You again for choosing Holiday Inn Express Huntsville,Tx as your place to stay! Sincerely Management More 

Dallas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 11, 2015

Stayed at this hotel last year, and it looks like they are having significant problems with housekeeping. Front desk staff were fantastic in assisting me with the issues. The only non-housekeeping issue was the placement of a high-efficiency, front load washer in the space that was on the other side of my bed. When it was running, not only was... More 

Helpful?
Thank Cathy E
Sheryl_mgr, Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Dear Guest, I appreciate you taking the time to let us know about your stay, my sincere apologies for the inconveniences you experienced during your stay. we did and are continuing to build our housekeeping dept. So again I apologize that you as the guest suffered during the time we where training a new team. If you would like to... More 

2 reviews
1 of 5 stars Reviewed November 3, 2015 via mobile

Check in was Great. The Girl working night was awesome Taff if I recall, she should be the manager. The problem I have is with my door key not working on a regular basis at this property every time I stay. I had it out with manager the morning of 1st. I was deathly ill, I needed to get to... More 

Helpful?
Thank Russell W
Sheryl_mgr, Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Dear Guest! I appreciate you letting us know about your stay, I apologize for the inconveniences you encountered during your stay and will address those accordingly. If you would like to discuss this more please contact the Hotel directly as I would love to assist you with your concerns. Sincerely Management More 

Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 2, 2015

We were checked in by two young gentleman in tee-shirts and jeans. They were not the most friendly and even questioned our discounted room rates that were booked through a travel agent. My room was decent and clean. Another person in our party found food in his fridge from the previous guest. Their room key card did not work. The... More 

Helpful?
Thank Rich331
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Dear Rich331, Thank you for taking the time to write a review about your stay with us. We are glad that you found our rooms to be clean. However, we regret that your check-in and check-out experience were less than satisfactory. We would also like to apologize for the inconvenience caused by our key cards. We give the utmost importance... More 

Dallas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 26, 2015 via mobile

Great service, very modern. Rooms were super clean and smelled great. Continental breakfast included; my 2 year old loved the biscuits. The problem...this is the best hotel in Huntsville so it's sold out most/all of the time. We were also told the hotel will be going through a renovation period at the end of this year to the "blue" hotel... More 

Helpful?
Thank Elbiee
Sheryl_mgr, Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Thank you! We appreciate you (our) guest very much taking the time to let us know how your stay went and that you enjoyed it. Not only our Hotel but our Brand! you are right the Brand is constantly changing to accommodate and satisfy their guest. Thank you for acknowledging the Brand. Hope you are able to stay with us... More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 6, 2015 via mobile

Our room was very comfortable, clean and roomy. We didn't have time to swim or workout, but the breakfast was warm and delicious. Little confusing to get into from the outer road, but easily navigated through the back entrance. It looks like you're entering the restaurant in front of the hotel. Maybe a larger sign would help? We slept well... More 

Helpful?
Thank Srhoekstra
Sheryl_mgr, Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Thank You so much for responding and letting us know you enjoyed your stay. we are currently working on the signage change. We hope you are able to stay with us again. Sincerely Management More 

Marquez, Texas
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 2, 2015

We had spent the day diving at the near by Blue Lagoon and decided to spend the night here rather than to drive home. Nice rooms and a good breakfast. The rooms on the backside of the building are the quietest and it's close to many different restaurants.

Helpful?
Thank Cammy M
Sheryl_mgr, Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

I hope you enjoyed your time in Huntsville at the Lagoon, Glad you chose to stay with us and get a good night's rest and hearty breakfast before traveling again. Thank you for letting us know about your stay, hope you are able to stay again. Sincerely Management More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 24, 2015 via mobile

Book through website and although price was a bit steep, the hotel was nice and beds were comfortable. Had no issues and breakfast was great. Would definitely stay here again. Access is a little bit tough if you are coming in from the interstate but is worth the effort for a nice hotel..

Helpful?
1 Thank Robert G
Sheryl_mgr, Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Thank You for staying with us! we loving hearing that our guest enjoyed their stay. I hope you will be able to stay with us again! Sincerely Management More 

momsus5
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 18, 2015

This was a quick business trip and an overnight stay which turned pleasant because of the in-hotel library. The pool looked dirty, but we didn't need it. The pancakes in the evening is a good deal, but the machine kept getting stuck. Fast wi-fi. Convenience of fast food restaurants is good. Nothing extraordinary, except for the library :-) and the... More 

Helpful?
Thank momsus5
Sheryl_mgr, Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Thank You so much for taking the time to respond! We love having a variety of books for our guest and are happy you where able to enjoy that. we do have outside pool service that attends to the salt water pool, my apologies if it appeared dirty. Thank you for bringing it to our attention. I hope you are... More 

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