Nice indoor pool and hot tub. Rooms are big with refrigerator, microwave, big enough bathroom. Decor looks new and modern. No outdoor space to sit outside. Ok to park motorcycles under front entrance area. Free breakfast. Not where google maps has it... That's a best western. This is on other side of interstate. Walking distance to restaurants.

Stayed one night. Requested king bed. Room #1-Bathroom light did not light. Maintenance unavailable. Only queen beds left. Room #2-Shoes stuck to bathroom floor. Housekeeping unavailable. Room #3-Purchased ice cream at hotel pantry before realized refrigerator/freezer not cooling due to ice buildup. Switched lights off for bed. Room hall light flashed red, like a strobe light. Switched it on. Normal.... More

I have occasionally overnight in Huntsville. Did Priceline for the first in this city and got the HIE (it's classified as a 2.5 hotel for P/L bidding purposes) for a mere $40 before taxes. Great room. Large with HDTV (all HD channels, I believe), microwave, minifridge, comfy bed with 4 pillows. Free wifi and two free computers in the breakfast... More

I don't usually stay at this chain, but it was very nice. The room was very clean and it was much larger than I had expected. The decor was nice. The hotel is fairly new and is located right off the access road of 45. It is set slightly back from the highway so I couldn't hear any traffic, which... More

Wow, Wow!!! I can't say more about this hotel. I am a Gold Member with Priority Rewards and this was my first time at this hotel. I just left San Antonio from a competitor and this was such a step up and it was awesome. Upon entering the room, it just took my breath away. From the crown molding, dark... More

My first experience with the Huntsville location was on the phone, and was exceptional. A nice man, Darryl, helped me with my reservation, as I was travelling with a disabled child, and needed special accomodations. He was VERY nice and helpful. I was in need of a handicapped accessible room, as well as an early check-in if at all possible;... More

You would think a Priority Club member, who stays at this HIE on business for at least 3 weeks each month (including weekends) could get resolution for a problem. Not only does this hotel charge the wrong credit card (after being given the "right" one numerous times) but things in the "safe" storage area have gone missing. THe manager of... More

We have stayed he several times including an extended stay, and it is clearly the nicest hotel in town. Our stays were not without hiccups but nothing that wasn't resolved except the only washer and dryer being out of order for quite some time which is very inconvenient during an extended stay.

A monthly customer here for years. This is the first time they have let us down. New staff at front desk not interested in fixing situation. Have to come here weekly for next 90 days. Looks like a change of chain is in store. Not only is room not what we ordered, none of the phones are working in the... More