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Holiday Inn Express Hotel & Suites Huntsville

2.5 of 5
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148 S. I-45, Huntsville, TX 77340
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Holiday Inn Express Hotel & Suites Huntsville
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Ranked #2 of 11 Hotels in Huntsville
A recent review
5 of 5 stars reviewed 1 week ago
George1218 Houston, Texas
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87 reviews from our community

Traveler rating
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    35
    7
    11
    5
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29
8
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Nice hotel. The beds were comfortable and the rooms were a good size. The staff were all very nice and helpful. The only even kind of negative thing I can say is that this hotel was a more than I normally spend, but after reading the reviews of the other hotels I am glad I spent the extra money. Would... More 

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Houston, Texas
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2015 via mobile

We so enjoyed our stay. Chelsea at the front desk handled our check-in professionally and efficiently and went out of her way to accommodate our needs. Pam managed the kitchen and dining so well, even though the dining room was full and she always had a smile and kind word. Cody at the front desk was so helpful and the... More 

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Phoenix
Contributor
16 reviews 16 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2015

Huntsville hotels are expensive on the weekends. Most of them have pretty bad reviews, and sound like they are pretty beat up. This Holiday Inn Express costs more than the other hotels in town, but I suppose you get what you pay for. It was just what you would expect from a newer Holiday Inn Express. The staff was great,... More 

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Sheryl_mgr, Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Thank you so much for taking the time to respond and for staying with us,we love hearing from our guest and knowing that they enjoyed their stay. Sincerely Management More 

TX
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2015

Stayed for business - 1 night. Eating places (What-a-burger, McD's, Starbucks) etc are right within walking distance. The hotel was having carpet replaced so there was some banging and knocking going on as I arrived, but that subsided shortly after 7pm. It is a shame that even though the carpet int he hotel was being replaced, the interior of the... More 

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Sheryl_mgr, General Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Dear Guest , First let me say Thank you for staying with us and for sharing your stay. Yes you are correct we have been under going a make over and carpet is only one of the areas that is being done,painting is currently underway now. I do apologize for any discomfort and inconveniences you had while staying with us.... More 

Emory, Texas
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2015

Hotel is near the Sam Houston State University, right off the interstate and near Walmart. Lots of eating establishments nearby as well. The hotel is fairly new. Always clean and the staff in always friendly.

Was this review helpful? Yes
Sheryl_mgr, General Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Dear Guest,Thank you so much for your kind your words we appreciate you responding and are happy to know you enjoyed your and our team. Sincerely Management More 

Belton, Texas, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 5, 2015 via mobile

Rooms have no sound proofing. Something in or around the hotel makes a repetitive deep vibration sound. The in room refrigerator makes a lot of noise. As a plus though the entire Hotel is non-smoking and the breakfast is great.

Was this review helpful? Yes
Sheryl_mgr, General Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Dear guest, Thank You for letting us know about your stay. I do apologize for any inconveniences that you had while being with us. we value our guest and want the stay to be one guest love so thank you again. Sincerely Management More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 3, 2015

This is our 3rd time at this particular hotel. If you are trying to choose a hotel in Huntsville-this is the one!! The others are MOTELS. That means that your room door opens out to the parking lot. The staff has always been nice and the rooms are clean and big. The free breakfast is good and the hostess keeps... More 

Was this review helpful? Yes 1
Sheryl_mgr, General Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Dear Guest, Thank you for responding and letting us know how your stay went. we are very happy to know your stay went well and that you enjoyed it. Thank you for choosing our Hotel. Sincerely Management More 

Manor, Texas, United States
1 review
5 of 5 stars Reviewed December 18, 2014

This is by far the best hotel in Huntsville, not cheap by any means, but you get what you pay for. The lady does does the breakfast is friendly and never stopped working to keep up with a busy crowd. Be warned though, if you don't make a reservation, you might not find a room as they do sell out... More 

Was this review helpful? Yes
Sheryl_mgr, General Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Dear Guest, Thank you so much for letting us know about your stay and how much you enjoyed it. I will let the team know that you where happy with your stay because by letting us know helps us strive to be a hotel that guest love. Hope you are able to stay with us again. Sincerely Management More 

DeSoto, Texas, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 4, 2014

So, I check into the Holiday Inn Express in Huntsville, tx for 3 nights. First, I look for a place to put my suitcase. There is no nice bench to set it on. There is no folding luggage rack in the closet. My choices are the bed where I sleep, the desk where I work, or the floor. I called... More 

Was this review helpful? Yes 1
Sheryl_mgr, General Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Dear Guest, I am very sorry that you experienced such problems at our hotel and with any of my team members. we value our guest and IHG reward members very much and failed in making sure you knew that. If you would like to discuss this more please contact the hotel so that I may further assist you. Sincerely Management More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 5, 2014

I booked a room at this hotel at an outrageous price, because "it was a busy weekend". Fair enough, but if I'm paying that price I expect exemplary service. Instead I was checked in to a dirty room, and then told I would have to wait for it to be cleaned because it was the only room available, meanwhile other... More 

Was this review helpful? Yes 1
Sheryl_mgr, General Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review

Dear Guest, I appreciate you letting us know about your stay and I do apologize for the inconveniences you had during your stay. please feel free to contact the hotel directly with your concerns, i look forward to hearing from you. Sincerely Management More 

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