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BEST WESTERN Huntsville Inn & Suites

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201 W Hill Park Circle, Huntsville, TX 77340
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BEST WESTERN Huntsville Inn & Suites
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BEST WESTERN Huntsville Inn & Suites
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129 reviews from our community

Traveler rating
    49
    44
    15
    8
    13
See reviews for
41
26
7
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (35)
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San Francisco, California
Top Contributor
56 reviews 56 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a motel, plain and simple. Do not expect any frills. The internet pictures are nice and the price is high, but this is just a normal, cookie-cutter motel with a loud heater and malfunctioning Wi-Fi.

Was this review helpful? Yes
BEST WESTERN PL... H, Manager at BEST WESTERN Huntsville Inn & Suites, responded to this review

It saddens me deeply, that you weren't able to enjoy your stay with us. We have tech support to help with any guests having trouble with connecting, or using the WIFI, did you speak with them? Regardless we would like to see you again the next time you're in town, to prove we can be more than a "cookie cutter... More 

Alvarado, Texas, United States
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

It always saddens me when I see that a branded hotel loses its rating. This was a Best Western Plus, not it is not. It was clean. The PTAC unit in the first room did not work, and the one in the second room worked a little. I will say that the staff was very cordial and accommodating.

Was this review helpful? Yes
BEST WESTERN PL... H, Manager at BEST WESTERN Huntsville Inn & Suites, responded to this review

I am disheartened to hear about the problems you experienced during your stay, rest assured I will have maintenance check our A/C units. The next time you visit Huntsville, give us a call I promise we'll take care of you! More 

London
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

An all round nice place to stay!! Helpful staff and walking distance food places. Would stay again!! We came from the UK and this was the first place we went to on our trip to the USA. Nothing was out of the ordinary and we chose the location as a stop off on our way further north. Oh, and IHOP... More 

Was this review helpful? Yes
BEST WESTERN PL... H, Manager at BEST WESTERN Huntsville Inn & Suites, responded to this review

Thank you for taking the time to leave us a review. I'm glad that you were able to enjoy your stay, and hope to see you again the next time you are in town! More 

Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Only stayed 1 night at the motel and didn't spend much time there but overall it was a very nice motel. Pleasant experience and plan to stay again next time we are in Huntsville. The only negative thing was the bathtub was extremely slippery and our 8 year old son slipped and luckily did not hit his head. Also, the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BEST WESTERN PL... H, Manager at BEST WESTERN Huntsville Inn & Suites, responded to this review

Thank you for taking the time to leave us a review. I'm excited that you were able to enjoy your stay with us. I am however, concerned about the slippery tub in your room. Rest assured I will have our maintenance crew take a look at it. Thanks again for the kind review, we hope to see you again the... More 

Foley
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Hotel was expensive to start with. Then when problems are encountered, they are not dealt with. The toilet seat was extremely loose, the shower nozzle leaked terribly and almost fell off the wall. The temperature knob turned 360 degrees and was almost impossible to find a comfortable temperature. The sheets had balls of thread on them and should have been... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BEST WESTERN PL... H, Manager at BEST WESTERN Huntsville Inn & Suites, responded to this review

First, thank you for leaving us a review, it really helps find issues that need to be addressed. Second, I am terribly sorry that you didn't enjoy your stay with us, and I will be speaking with the staff about the issues that you had during your stay. The next time you're in the area, and in need of accommodations... More 

Houston, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here because this place had decent reviews and I figured it was only for one night, so why not...well, I should have spent the extra money and stayed elsewhere. It seems to be recently renovated, good location, decent internet connection (slow at times), and DirecTV. The problem with the DirecTV was that it kept cutting in and out.... More 

Was this review helpful? Yes
BEST WESTERN PL... H, Manager at BEST WESTERN Huntsville Inn & Suites, responded to this review

I am extremely disappointed that you did not enjoy your stay at our hotel. Did you report the television issue to the desk? Our staff is pretty knowledgeable about our DirecTV setup, and would be more than happy to assist you, and again I am terribly sorry that you didn't enjoy your stay, and hope that you'll give us another... More 

Bismarck, North Dakota
Top Contributor
336 reviews 336 reviews
97 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 5 nights recently. Had no issues during our visit. Check in and check-out were efficient. Staff were friendly. Building has been well maintained. Rooms were quiet and roomy. Breakfast selection was good and everything tasted pretty good. Only issue I had was the lack of "green" emphasis. Not only were towels exchanged but so was the soap... More 

Was this review helpful? Yes
BEST WESTERN PL... H, Manager at BEST WESTERN Huntsville Inn & Suites, responded to this review

Thank you so much for leaving us a review, we're really excited that you enjoyed your stay, and we hope to see you again the next time your in the area. More 

Orange, Texas
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 16, 2015

I am picky and this place was perfect. The decor in the rooms was fantastic. No scuffs in furniture, very modern and solid. Beds were comfortable, room was clean. Absolutely no noise on top floor. The two employees at the front desk at check in and check out were fantastic. We thank you Huntsville Inn and Suites. Hope to be... More 

Was this review helpful? Yes
BEST WESTERN PL... H, Manager at BEST WESTERN Huntsville Inn & Suites, responded to this review

Thank you for taking the time to leave us feedback, we really appreciate it. We're so elated that we were able to make your stay enjoyable. It feels our entire staff with a sense of pride when guests speak so highly of our property. Thanks again for your wonderful review, we hope to see you again this fall! More 

1 review
4 of 5 stars Reviewed March 15, 2015 via mobile

This hotels was pretty nice, but a little hard to find. The room was clean and there was plenty of soaps, etc. The breakfast was good, but there wasn't much variety. Good value for your money. Hollis and Debbie at the front desk were very helpful and wonderful to deal with.

Was this review helpful? Yes
BEST WESTERN PL... H, Manager at BEST WESTERN Huntsville Inn & Suites, responded to this review

Thank you so much for taking the time to review your hotel experience with us. We're glad you enjoyed your stay, and can't wait to see you again the next time you're back in town! More 

Granbury, Texas
1 review
5 of 5 stars Reviewed March 13, 2015

can't say enough about how clean the room was my husband and I were very impressed about the size of the room it was on the front corner of the hotel on the second floor and was still very quiet even though the interstate was less than a block from the hotel we did not hear traffic noiseand there was... More 

Was this review helpful? Yes
BEST WESTERN PL... H, Manager at BEST WESTERN Huntsville Inn & Suites, responded to this review

Thank you so much for your fantastic review, we really do appreciate it so much! It's so nice to hear that our staff was able to help you find an eatery, we all know how hard it can be after driving all day to find a place to eat in a town you've never been in. Next time you're in... More 

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