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All 29 Humble hotels

Americas Best Value Inn & Suites-Bush Int'l Airport

2.0 of 5 Hotel   |   18031 Mckay Drive, Humble, TX 77338
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Ranked #17 of 29 hotels in Humble
A recent review
5 of 5 stars reviewed 5 weeks ago
ajgantz Wheeling, West Virginia
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16 people have reviewed this hotel

Traveler rating
    3
    2
    4
    2
    5
See reviews for
4
1
5
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Eureka Springs, Arkansas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were stuck in Houston for one night after missing our connecting flight. Broken chairs, mattresses so soft. My wife could not sleep in it. No bath towels in the room, no clenex in the room. Room # 103. Never again this motel. We have myself a motel in Eureka Springs and we know what we're talking about.

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ABVI_IAH, Manager at Americas Best Value Inn & Suites-Bush Int'l Airport, responded to this review

Dear Mr Silvio H, We have had our rooms checked per your review. The chairs in the room are not broken. The mattresses are actually Pillow top, and we have had many guest compliment them. There are specific amount of towels placed in the room. At the time of your stay we did provide you with extra towels at the... More

Wheeling, West Virginia
1 review
5 of 5 stars Reviewed 5 weeks ago

We returned to this hotel as we had a good experience in the past. The staff was very helpful and friendly. Our room was quiet and comfortable. The location was convenient. We recommended the hotel to other family members who were visiting as well. All were very satisfied for the price.

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Atlanta, Georgia
1 review
2 of 5 stars Reviewed March 10, 2014

I find it hard to believe that when I needed to shower at noon, clean towels were not available. I never stayed anywhere where the coffee pack did not contain creamer. The breakfast was the weakest I have ever experienced and the creamer there was just clumpy powder. The towels were very thin and only 2 of them. There was... More

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San Antonio, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed December 2, 2013

The following is the list of problems we noticed while staying at this hotel: (The 1st 2 issues are amenities listed as avail. Online and verified as available by staff before our visit) -No DVD player (we had brought movies for the boys to watch - they were disappointed) -No business center - because of their not being a business... More

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Dededo, Guam
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2013

I needed a place to stay overnight near the Houston airport before a long international flight. I am really glad I chose this hotel. I called the hotel from the airport, and they sent a shuttle to pick me up promptly. The young lady at the front desk was very courteous and friendly. She attended to my needs and made... More

Was this review helpful? Yes 2
ABVI_IAH, Manager at Americas Best Value Inn & Suites-Bush Int'l Airport, responded to this review

Hey Kenn, thanks for your feedback, glad you enjoyed your stay here at Americas Best Value Inn & Suites. Sorry about the breakfast you experienced , we now offer deluxe intercontinental breakfast in the morning, which include hot waffles and toast. We are glad you enjoyed your room, and a good night stay. We look forward to seeing you again,... More

Texas City, Texas
1 review
1 of 5 stars Reviewed March 6, 2013

This hotel is - in one word, " a dump". The lobby and breakfast area have dirty floors, the carpet is worn, and the decor and paint resembles a "Prison-like" environment. There is no real airport shuttle or restaurant. The airport shuttle van IS there, at the hotel, in front of the lobby, but it does not run on a... More

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Hamme, Belgium
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 28, 2012

I staid there one time after a flight. The rooms are not so clean, as said in other reviews. The bedspread was very dirty. Many lightswitches didn't work and the elevator feels like it is going to stop working any minute. In the lobby they said they would charge 50 $ a night but the day after they charged 75... More

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ABVI_IAH, Manager at Americas Best Value Inn & Suites-Bush Int'l Airport, responded to this review

Dear Valued Guest: Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary. I hope you will... More

Layton, Utah
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 20, 2012

I was referred here when stranded overnight at Houston airport. The owners seemed more interested in pinching pennies than in providing a quality experience to their guests. The rooms and public areas were in desperate need of updating. When I checked into my room it was hot and stuffy because they keep the air conditioners turned off. It was dimly... More

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Humble, Texas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 31, 2012

I organized a family reunion and booked my brother and sister and their families at this hotel. Unfortunately, I forgot to add the number of children when i booked it online. my brother was charged $10 for each kid when he went to check in. my sister asked for a couple more towels and they told her no, that 3... More

Was this review helpful? Yes
ABVI_IAH, Manager at Americas Best Value Inn & Suites-Bush Int'l Airport, responded to this review

Dear Valued Guest: Thank you for taking time out of your busy schedule to share your experience at our property. Critical feedback is a great way for us to improve guest satisfaction. We apologize for any negative experiences you had with our (staff, continental breakfast, guest room, pool, etc.) We have (begun, replaced, removed, trained, etc.) We believe these corrective... More

new holland
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 9, 2012

Motel looks like it was recently remodelled. Clean large room. No stains or overused furniture, bed spreads and nice soft towels. They have a free airport shuttle and micro/fridge. The parking lot is small so I don't recommend trucks. Excellent value for the price.

Was this review helpful? Yes 1

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Additional Information about Americas Best Value Inn & Suites-Bush Int'l Airport

Address: 18031 Mckay Drive, Humble, TX 77338
Location: United States > Texas > Texas Gulf Coast > Humble
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #17 of 29 hotels in Humble
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites-Bush Int'l Airport 2*
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