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BEST WESTERN PLUS Intercontinental Airport Inn

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7114 Will Clayton Parkway, Humble, TX 77338
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1 room 1 adult
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BEST WESTERN PLUS Intercontinental Airport Inn
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258 Reviews from our TripAdvisor Community

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Helsinki, Finland
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had to book new hotel in hurry within minutes before coming to Houston and this seemed okey enough. And it was. It was close to airport, had shuttle (we only used it to get back to IAH) and didn´t seem too shady. Hotel is ok for money, nothing too fancy and would benefit from little up do but after... More 

Helpful?
Thank Mehilainen
Montreal, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

We had to continue our travel and needed a place to stay close to the airport. The Best Western PLUS Intercontinental Airport Inn was just what we needed. The rooms were comfortable, the price was right, we had free WiFi, an early free breakfast and shuttle service to the airport. Very pleased!

Review collected in partnership with Best Western

Helpful?
Thank Maria R
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

As always, we strive to make each guest feel at home and we are glad to hear that we were able to accomplish that during your stay. We thank you for your generous comments and look forward to your next visit! Sincerely, Sapna Bhakta Management Team BEST WESTERN PLUS Intercontinental Airport Inn More 

Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stop over stay en-route to Costa Rica. Do not recommend this hotel. We flew in at 1145 I called ahead twice left a message to pick us up at this time. Nobody took the message and we were stranded at the airport. The HIlton man drove us out of kindness and a big tip! The front desk was not helpful.... More 

Helpful?
Thank Gracefullife
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

I’m extremely sorry to hear of the experience our hotel has left you with. Although guests are welcome to notify us of their arrival status, we do not take reservations for the shuttle service nor do we claim to. We always urge guests to use the courtesy phones we have in all baggage claim areas in all terminals as we... More 

Coquitlam, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Our flight from Belize was delayed In Houston due to bad weather. We were stuck in the airport the first night which was a nightmare. Luckily we were able to find this hotel during the night and were picked up by the shuttle around 7:00 am. Even thought check in time is 3:00 pm, we thought sitting in the lobby... More 

Helpful?
Thank ljd1042016
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are thankful to be the one you chose to stay with and that we were able to meet and exceed all of your expectations. It is people like you who make our efforts worthwhile. We hope to see you again the next time you find yourself in Houston! Sincerely Sapna Bhakta Property Management Team BEST WESTERN PLUS Intercontinental Airport... More 

Arlington, Texas, United States
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I always ask about the fitness center before I book a hotel this time I didn't. If the fitness center is not a big deal its ok. I was very disappointed the machines were out of date. the hotel itself and the staff were good. the price was good and its really close to IAH.

Review collected in partnership with Best Western

Helpful?
Thank Deborah M
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Please accept my apologies for any discomforts you encountered during your stay with us. This does not align with the high quality of service we are know for providing and I am truly sorry for that. Thank you for bringing this matter to our attention for our immediate evaluation and we hope you will still consider us the next time... More 

2 reviews
2 of 5 stars Reviewed January 3, 2016 via mobile

Hotel was okay, not a lot of food options nearby. Biggest issue was that a taxi was requested for a early morning pick up and a private car service was sent in lieu. Cost was almost double what a metered taxi cost. NOT an acceptable option! Arrange your own transportation if outside of shuttle hours.

Helpful?
Thank Sean M
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

I want to thank you for sharing your experience with us. We appreciate both your kind and constructive comments for our continued improvement. I want to apologize for the disappointment you encountered regarding the taxi/limo service. Please know that what they charge is something outside of our control and it is unfortunate that your Tripadvisor review had to take place... More 

Vancouver, British Columbia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 31, 2015

Our flight from Central America was delayed in Houston for an unknown length of time. We found this hotel in the early morning hours and arrived around 7:00 am. Check-in is 3:00 pm, but we decided sitting in a hotel lobby is better than sitting in an airport. The folks here could not have been nicer or more thoughtful. Our... More 

Helpful?
Thank Diane P
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

It is people like you drive us to be our best. We know international delays can be very uncomfortable and we are thankful to be the hotel that you ended up staying with and that we were able to meet all of your expectations. We hope the rest of your trip went smoothly and we look forward to having another... More 

Cambridge, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015 via mobile

Traveling back from Mexico and caught s horrible snowstorm stopping air travel to Chicago Ohare. After being treated horribly by United and standing in lines forever only to be told we'd need to be in Houston, we made reservations here from the airport courtesy phone. The hotel shuttle is efficient, the rooms reasonable and clean, staff friendly and helpful. I'd... More 

Helpful?
Thank Laurazibell_77
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are thankful to be the hotel that you chose to stay with and that we were able to meet all of your expectations. We look forwaring to having another opportunity to serve you in the future when you find yourself in the area again! Thank you once again for all your kind words. Sincerely Sapna Bhakta Management Team BEST... More 

Houston, TX
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 29, 2015

I have stayed here several times over the yrs and it is always clean, quiet and friendly. Several restaurants close by so eating is easy. I will definitely stay here in the future. Hope you have as pleseant an experience as I did.

Review collected in partnership with Best Western

Helpful?
Thank RowlTD24
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We strive to make each guest feel at home and we are extremely pleased to hear that we accomplish that during each of your stays with us. We thank you for your constant business and for all your kind comments. We look forward to your next visit! Take care. Sapna Bhakta Management Team BEST WESTERN PLUS Intercontinental Airport Inn More 

Pleasanton, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

The hotel is close to the airport, but not so close as to hear jet engines all night long. The room was spacious and comfortable. The price was reasonable, but circumstances did not permit us to take advantage of all the amenities that they provided. The staff was friendly and helpful when bad weather forced an unplanned overnight stay. The... More 

Review collected in partnership with Best Western

Helpful?
Thank Q6418WFrobertf
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

I cannot thank you enough for your generous words. As there is not many places to eat within walking distance to our hotel, we do offer shuttle to the nearby mall/bars/restaurants for a round trip of $15 (shuttle runs til midnight) so maybe that could be something you can take advantage of next time. Thank you again for taking the... More 

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