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BEST WESTERN PLUS Intercontinental Airport Inn

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7114 Will Clayton Parkway, Humble, TX 77338
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1 room 1 guest
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BEST WESTERN PLUS Intercontinental Airport Inn
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224 Reviews from our TripAdvisor Community

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Traveler rating
    104
    62
    31
    14
    13
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48
48
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74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Lake Charles, Louisiana
1 review
1 of 5 stars Reviewed 2 weeks ago

I would not send my worst enemy here. "nick" ( last name too many syllables to decifer) claimed to be a manager. He picked us at the airport( would not think the manager Would be the shuttle driver), once I found their shuttle at the airport, he greeted me with a diatribe about the fact that we had not paid... More 

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

First and foremost, I want to apologize for your experience. I understand that you were frustrated since you did not know about the parking charges but we cannot inform guests of our policy if they do not let us know they will be leaving their vehicle on our property. Nick is not from the Middle East and regardless of culture,... More 

Dordrecht, The Netherlands
1 review
4 of 5 stars Reviewed 2 weeks ago

Internet did not work properly and the staff was not overly enthusiastic to figure out the problem. However, we were only there one night so the most important thing was a clean room and we did in fact receive that. The breakfast was included and was fine - the options were not extremely healthy but for 1 night was o.k.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are happy to hear that you were overall pleased with our hotel but we would have liked to exceed your expectations. We hope to have another opportunity to serve you again so we can provide you with the level of service we strive to give all of our guests. Thank you for taking the time to give us a... More 

Burlington, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Close to airport. Excellent rooms, decor, good breakfast selection. This is the standard Best western needs to maintain. Rewards upgrade given (not many bother with this!) Comfortable beds. Price seemed fair.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We strive to be the best and make each guest feel at home and we are pleased to hear that we accomplished that during your stay. We thank you for your loyalty to our brand and for all your extremely kind comments. We look forward to your next visit! Sapna Bhakta Management Team BEST WESTERN PLUS Intercontinental Airport Inn More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I arrived earlier than expected. The staff went out of their way to make sure a room was ready, even though the official check in time was still 3 hours away. The rooms were clean and comfortable, but it was the staff that truly made this a great experience. I would highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Nothing pleases us more than hearing that our guests left our hotel satisfied with all aspects of our property. We are thankful to be the property you chose to stay with and we look forward to your next visit! Thank you for taking the time to give us a review! Sincerely Sapna Bhakta Property Management Team BEST WESTERN PLUS Intercontinental... More 

Wallis
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Best Western at the airport was great, the lobby was very nice, clean and spacious. The receptionist was friendly and the rooms were clean. We will stay there again and recommend to any of our out of town guests coming thru Bush Intercontinental Airport

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you so much for all of your kind words. We are honored that you would recommend us to your friends and family and we look forward to having another opportunity to serve you whenever you're in the area again as well. Thank you once again! Sincerely Sapna Bhakta Management Team BEST WESTERN PLUS Intercontinental Airport Inn More 

Victoria, Texas
Level Contributor
177 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had a very early flight out of IAH and decided to stay overnight near the airport! Check in was quick and easy! Room clean and spacious on second floor. Found the shuttle didn't start running early enough for my flight, so had to make other arrangements to get to the airport! Breakfast not great! Location is convenient to airport!

Was this review helpful? Yes 1
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are happy to hear that you were pleased with our reception service and our guest rooms. I do, however, apologize that our shuttle service did not meet your needs and we welcome any ideas you may have for our breakfast in hopes to having another opportunity to serve you the next time you are in the area. We truly... More 

Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Impression of the hotel is good. Shuttle service was perfect The driver was so kind to fit our request. At the airport arrival, we found some bag was missing in the hotel. He returned to the hotel right away so that we could save the bag. Breakfast was not fancy but enough. The test was good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Nothing makes us more happier than hearing that our guests left our hotel satisfied with all aspects of our property. Thank you for taking the time to give us a review and for choosing our hotel to be the one you stayed at. We hope to have another opportunity to serve you again in the future! Sincerely Sapna Bhakta Property... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2015

This is the best place to stay when you're in humble texas. I do live in the city I go there to get piece and quiet. I most love relaxing by the pool and getting treated like a queen every time. The service is great from the moment you check in to the moment you check out, you really don't... More 

Was this review helpful? Yes 2
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

To be the hotel you choose just to escape the elements is, by far, the BEST compliment we've ever received yet! Nothing makes us happier than hearing how great of a stay our guests have had and seeing familiar faces. We look forward to your next visit and serving you again! Take care. Sincerely, Sapna Bhakta Property 44485 Management Team... More 

Covington, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

I am an employee of BEST WESTERN so my standards as far as hotels go is kind of high. This hotel meet them with no problem! I had a wonderful time while in town, and having a CLEAN and COMFORTABLE room to stay in was GREAT! Large room, comfortable bed, slept like a baby. The front desk agents were wonderful... More 

Was this review helpful? Yes 1
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We aim to make each guest feel at home and we are extremely pleased to hear that we accomplish that during your stay with us. We are thankful to be the Best Western property that you chose to stay with and we look forward to your next visit! Take care. Sapna Bhakta Management Team BEST WESTERN PLUS Intercontinental Airport Inn More 

Waco, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

Great location, easy access to airport. Resturants are close to hotel. Traffic is a little tough in and out of the airport and adjacent hotels. Easy access to interstate 45 for going into Houston or north towards Dallas.

Was this review helpful? Yes 1
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are thankful to be the hotel that you chose to stay with in this area and that we were able to meet all of your expectations. We look forwaring to having another opportunity to serve you in the future! Sincerely Sapna Bhakta Management Team BEST WESTERN PLUS Intercontinental Airport Inn More 

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