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BEST WESTERN PLUS Intercontinental Airport Inn

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7114 Will Clayton Parkway, Humble, TX 77338
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BEST WESTERN PLUS Intercontinental Airport Inn
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BEST WESTERN PLUS Intercontinental Airport Inn
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213 Reviews from our TripAdvisor Community

Traveler rating
    98
    60
    30
    13
    12
See reviews for
44
46
22
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Elizabeth City, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Ants in the bed on awakening in the morning, hot hallways, rooms not as clean as they should be. Close to the airport which is nice, good location, just expected it to be better due to the previous reviews.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

I’m extremely sorry to hear of the experience our hotel has left you with. We’ve crisscrossed this review with our Best Western Survey review and were able to figure out when you stayed and in which room. We have no record of anything being mentioned of the ants when you checked out of our hotel. The only way we can... More 

Flower Mound, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice location and great staff. Used this hotel to stay the night and leave our car there while gone on a 7 day trip. They took us to our gate and picked us up when we returned. Worked out great. Room was very nice for the price and the added breakfast made the experience even better. Has resturants within walking... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you for your generous words. We are glad to hear that you were pleased with our hotel with the outlook of returning back! We look forward to having another opportunity to serve you again in the future. Thank you once again. Sincerely Sapna Bhakta Management Team BEST WESTERN PLUS Intercontinental Airport Inn More 

Tokyo, Japan
1 review
4 of 5 stars Reviewed 2 weeks ago

Because it is near from the terminal of the IAH Airport, it is convenient. In addition, it is plain when I look for a hotel by a rent-a-car. When there is a kind a little more, the breakfast is better. I think that I use it when I stay on the next time. The pickup correspondence to an airport was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are thankful to be the hotel that you ended up staying with and that we were able to meet all of your expectations. Thank you for taking the time to give us a review and for choosing our hotel to be the one you stayed at. We look foward to having another opportunity to serve you again in the... More 

Vancouver, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Travel to Houston often and work around IAH. I have found consistent quality of service and cleanliness of room. I often have last minute booking and management have been very accommodating with my last minute booking and changes.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are thankful to be the hotel that you ended up choosing to stay with time and time again. Nothing makes us happier than hearing how great of a stay our guests have had and seeing familiar faces. I thank you once again for all your extremely kind comments and it is always a pleasure doing business with you. Sincerely,... More 

Palestine, Texas
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Décor was very good Breakfast was very good. Leaky faucet and noisy bathroom exhaust fan were hints that management wasn't taking care of basic maintenance. Pick up service and parking for the 2 weeks while we were gone was very reasonable. Price of the room was good value.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are happy to hear that you were overall pleased with our hotel and I do hope that means you'll give us another opportunity to earn your business. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Burkeville, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel for the price. My room was ready right on time. Very good & helpful staff. Room was clean & bed was comfortable. I had absolutely no problems or complaints. Would be glad to stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are thankful to be the hotel that you chose to stay with and that we were able to meet all of your expectations. We look forwaring to having another opportunity to serve you in the future if you find yourself in the area again! Thank you once again for all your kind words. Sincerely Sapna Bhakta Management Team BEST... More 

Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our third visit to this hotel and again we cannot fault it. The rooms are large with two TVs available, all clean and tidy. Nick the manager is a great asset to this chain as are his staff. We will certainly be back again.

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Nothing makes us more happier than hearing that our guests left our hotel with the intent to return. We can't thank you enough for your kind words and your repeated loyalty to our hotel. We look forward to your next visit and another opportunity to serve you again in the future! Sincerely Sapna Bhakta Property Management Team BEST WESTERN PLUS... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel felt dirty and out of date.. Carpet was gross... And hotel was humid and nasty... The front desk was less than impressing...stay somewhere else. There's lots to chose from in this area for WAY better pricing. This hotel is WAY overpriced for what you get

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

I’m truly very sorry to hear that our hotel was not able to exceed your expectations and leave with you with the experience that we strive to leave all of our guests with. Our first and foremost goal is for guests to feel at home at our hotel and it saddens me that we weren't able to achieve that during... More 

Corpus Christi, TX, United States
1 review
5 of 5 stars Reviewed May 26, 2015

Stayed here on our return trip from my Mother's funeral in West Virginia. Trip was physically taxing on both of us, and fit right in to our travel plans. After our stay here, we were quite refreshed for the final leg of our journey home. Staff and property quite above expectations. you would find yourself quite well to stay at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Honestly, I can't thank you enough for your kind words. We are thankful to be the one your family chose to stay with and that we were able to meet your expectations. It is people like you who make our efforts worthwhile. We hope to see you again on a better occasion and we appreciate your loyalty to our hotel.... More 

Gilbert, Arizona
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

The staff picked up 18 of us, in two separate vans, at the airport. Our final destination was traveling on to Galveston the next morning for a cruise. The driver, also the Manager, was very accommodating and the facility was well maintained. Our room looked somewhat remodeled, however, all was in order. We queried the staff again for a nearby... More 

Was this review helpful? Yes
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you so much for all your kind words. We are thankful to be the hotel that you chose to stay with before your cruise and that we were able to meet all of your expectations. We hope you had a great time on your cruise and we look forward to another opportunity to serve you whenever you're in the... More 

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