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Holiday Inn Express Houston Bush Intercontinental Airport East

2.5 of 5 7014 Will Clayton Parkway, Humble, TX 77338
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Holiday Inn Express Houston Bush Intercontinental Airport East
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Holiday Inn Express Houston Bush Intercontinental Airport East
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81 reviews from our community

Traveler rating
    31
    23
    9
    10
    8
See reviews for
16
18
8
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Heule, Belgium
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel had its better days. Staff of the restaurant was friendly with the right customer focus but staff at the desk was not very customer oriented. Room old , stuff broken and lose in the room and the bathroom.One of the elevators was out for the whole week. Compared with the other times I stayed at a Holiday INN... More 

Was this review helpful? Yes 1
Coquitlam, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We always stay in this hotel when we do a stop-over in Houston. This is our second time to stay in this hotel. It is a very good value. Good clean rooms and friendly staff. Shuttle service is prompt and courteous. Close to restaurants and IAH airport. Bathroom fixtures do need some repair work. Otherwise, this is a very good... More 

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Jakarta, Jakarta Raya, Indonesia
1 review
5 of 5 stars Reviewed November 10, 2014

I just rejected by the other Holliday Inn hotel and this hotel, due to have no reservation who made before. I help by Maira, Front Desk Officer. She handle my with patient. She knows that I am confused. She called all resources to ensure my reservation. Finally, it's misunderstood. I have been booked at Holliday Inn near by Hobby airport.... More 

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uk
Top Contributor
99 reviews 99 reviews
62 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 5, 2014

Located 10 mins drive from the airport. We booked this hotel an hour before on website as missed our flight. The hotel shuttle arrived within 10mins as promised at the airport and the driver was v helpful and friendly. The hotel as always maintains its standard, very clean property, front desk staff friendly as expected and complimentary tea/coffee is provided... More 

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Drexel Hill, Pennsylvania
2 reviews
3 of 5 stars Reviewed October 29, 2014

Employees were very friendly and helpful. And also they were alway available. They gave me good choices for local places to eat. It was a good location for getting to get on and off the highway. They bed was very comfortable.

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear bbosha, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Goleta, California
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 7, 2014

Stayed here for two nights in October 2014. Rooms were clean. Staff was very pleasant. Breakfast was adequate. Lobby and the reception area was clean and welcoming. What needs to be corrected/updated. 1. Outlets in the rooms are old and don't look secure. When you try to plug or unplug something, the outlets move too much. No convinient outlets for... More 

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed October 4, 2014

Staff was really nice. I appreciated the $1.00 washer and dryers!! Airport shuttle was partnership with local Rocket Parking company and worked great. I would definitely stay here again as the close proximity to IAH makes early flights manageable.

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Top Contributor
299 reviews 299 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 24, 2014

Friendly welcoming staff. Shuttle was prompt and driver helpful and courteous. Room was large clean and well maintained. Bed was a welcomed comfort after two weeks in Europe. Great place for an overnight when traveling with an overnight layover.

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London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 21, 2014

Be warned - l arrived at this hotel to stay nights 04Aug & 05Aug on two separate reservations as I didn't know what flight I'd be on. On arrival Reception staff could only find my first night and not the second in their reservation system, despite me having an IHG confirmation number for both nights! They modified my first reservation... More 

Was this review helpful? Yes 3
Richard V, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Greetings, I do understand your trouble with this matter, I have personally tryed to reach out to you via calls. Just to let you know we have issued credit back to your card for the mistake on our part. It will take 5-7 business days to reflect the changes to your bank account. If you have any questions please feel... More 

1 review
5 of 5 stars Reviewed September 20, 2014

Excellent service, helpful staff, convenient location, very clean and big size rooms, very nice shuttle service, excellent gym. Breakfast was hot and delicious, kitchen was cery clean, employe was very courteous and helpful.

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Additional Information about Holiday Inn Express Houston Bush Intercontinental Airport East

Address: 7014 Will Clayton Parkway, Humble, TX 77338
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Humble
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Houston Bush Intercontinental Airport East 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Houston Bush Intercontinental Airport East Hotel Humble
Holiday Inn Humble
Humble Holiday Inn
Hotel Style:
#3 Romantic Hotel in Humble

29 photos of this hotel

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