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Holiday Inn Express Houston Bush Intercontinental Airport East

2.5 of 5 7014 Will Clayton Parkway, Humble, TX 77338
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Holiday Inn Express Houston Bush Intercontinental Airport East
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Holiday Inn Express Houston Bush Intercontinental Airport East
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85 reviews from our community

Traveler rating
    32
    24
    11
    10
    8
See reviews for
17
20
8
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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idaho
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I were on a flight back home when the flight attendant announced that the plane was over weight and requested 9 of us to unload and take another flight tomorrow. We are not in any hurry so off we went on another adventure. The airline put us up for the night and we were to go to... More 

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Lethbridge
Top Contributor
63 reviews 63 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The owner is a not so good fix it man. Any upkeep looks like it was done by a rookie with notice in his work. Having said that the room was spotless. We were picked up at the airport with their shuttle driven by Aaron and he is a great asset to the hotel. He offered to drive us out... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear Pamela B, We appreciate you taking the time to comment about your recent stay at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with the level of services received and found the rooms well to your liking. However, it is regrettable if... More 

Vancouver, Canada
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this location while waiting for an early morning flight out of Houston in January 2015. I've stayed at many IHG (Holiday Inn chain) hotels over the past few years and this one ranks near the bottom. The room we had was very outdated with old flooring, older furniture and bathroom fixtures that were literally falling apart. There... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear CanadianDon, Thank you very much for taking the time to share your feedback. We always strive to provide great service to all of our guests. However, it seems that we were not able to execute an exemplary hotel stay experience due to the condition of the rooms which did not live up to your expectations. Please accept our sincere... More 

chicago
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was hesitant to book this location because of its' proximity to the airport. But I was pleasantly surprised by the quietness and the quality of the bed. The bed was a very high quality memory foam type. The front desk staff was also very hospitable and courteous. I will be staying here in the future.

Was this review helpful? Yes 1
Heule, Belgium
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 7, 2014 via mobile

This hotel had its better days. Staff of the restaurant was friendly with the right customer focus but staff at the desk was not very customer oriented. Room old , stuff broken and lose in the room and the bathroom.One of the elevators was out for the whole week. Compared with the other times I stayed at a Holiday INN... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear Stefaan V, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our staff friendly and location good. On the hand hand, I... More 

Coquitlam, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 28, 2014

We always stay in this hotel when we do a stop-over in Houston. This is our second time to stay in this hotel. It is a very good value. Good clean rooms and friendly staff. Shuttle service is prompt and courteous. Close to restaurants and IAH airport. Bathroom fixtures do need some repair work. Otherwise, this is a very good... More 

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Jakarta, Jakarta Raya, Indonesia
1 review
5 of 5 stars Reviewed November 10, 2014

I just rejected by the other Holliday Inn hotel and this hotel, due to have no reservation who made before. I help by Maira, Front Desk Officer. She handle my with patient. She knows that I am confused. She called all resources to ensure my reservation. Finally, it's misunderstood. I have been booked at Holliday Inn near by Hobby airport.... More 

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uk
Top Contributor
100 reviews 100 reviews
62 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 5, 2014

Located 10 mins drive from the airport. We booked this hotel an hour before on website as missed our flight. The hotel shuttle arrived within 10mins as promised at the airport and the driver was v helpful and friendly. The hotel as always maintains its standard, very clean property, front desk staff friendly as expected and complimentary tea/coffee is provided... More 

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Drexel Hill, Pennsylvania
2 reviews
3 of 5 stars Reviewed October 29, 2014

Employees were very friendly and helpful. And also they were alway available. They gave me good choices for local places to eat. It was a good location for getting to get on and off the highway. They bed was very comfortable.

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear bbosha, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Goleta, California
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 7, 2014

Stayed here for two nights in October 2014. Rooms were clean. Staff was very pleasant. Breakfast was adequate. Lobby and the reception area was clean and welcoming. What needs to be corrected/updated. 1. Outlets in the rooms are old and don't look secure. When you try to plug or unplug something, the outlets move too much. No convinient outlets for... More 

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Additional Information about Holiday Inn Express Houston Bush Intercontinental Airport East

Address: 7014 Will Clayton Parkway, Humble, TX 77338
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Humble
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Houston Bush Intercontinental Airport East 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Houston Bush Intercontinental Airport East Hotel Humble
Holiday Inn Humble
Humble Holiday Inn
Hotel Style:
#3 Romantic Hotel in Humble

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