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Holiday Inn Express Houston Bush Intercontinental Airport East

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7014 Will Clayton Parkway, Humble, TX 77338
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Holiday Inn Express Houston Bush Intercontinental Airport East
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105 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 20, 2015

Had to catch an early flight the next morning from IAH (6:25), so I decided to stay close. Friendly customer service from the minute I walked in the door. The first shuttle left for the airport at 5:00am, but I wanted to get to the airport earlier (my choice). I had asked if cab service was available, and was asked... More 

Helpful?
Thank jeffonyourleft
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you, we appreciate all your comments to make us be a better Hotel every day, on behalf of all our staff ,we hope on your next visit , we can have you as our guest again. Margarita Garcia General Manager More 

Tryon, North Carolina
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 6, 2015 via mobile

These days, thanks to my unbelievable job, I travel a whole bunch. Wyndam hotels usually do a good job of accommodating my needs. As they did tonight, when I asked where I should go. They unselfishly suggested the Holiday Inn Express located just down the street. After considering other places, I decided to try it after hearing the same recommendation... More 

Helpful?
Thank sam h
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate your comment, and as part of our duty is to make satisfied customers, with service, and clean rooms, hope we host you on your next stay. More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 31, 2015 via mobile

I checked in later here last night to be close to the airport for an early morning flight. All of my keys and documents were ready when I arrived and I was shown to my room immediately. The room was very clean, though the air freshener was a little overwhelming. The room had a nice sitting area separate of the... More 

Helpful?
Thank Richard F
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We thank you for your comment, and we hope we can host you again on your next visit to our City. More 

White Rock, Canada
Level Contributor
223 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed October 7, 2015 via mobile

Had a 24hr layover in Houston and stayed here. Pretty average hotel, no real problems and nothing that stood out as being amazing. Free shuttle to and from airport which was nice. Free wifi but not free breakfast. Shuttle will take you to a near by Walmart which we didn't know until the morning we left.

Helpful?
Thank JD778
Sagar P, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate your comments, and we are looking forward to maintain the quality and customer service, we hope to see you back soon, on behalf of all our Hotel Staff, Thank You More 

1 review
4 of 5 stars Reviewed September 5, 2015 via mobile

Near IAH, fair room rate & good & warm service. Clean environment & family style decoration! I addition, it's suite! Hot water 24 hours! And so on...by the way, in lath lobby, refreshment food available for sale, good for midnight moment! Pick up service quickly provided when you made a call!

Helpful?
Thank Brian S
Sagar P, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate your comments, and we Thank You for your stay.hope to see you stay with us on your next trip. More 

Richmond, Texas
Level Contributor
117 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed August 22, 2015

I stay here most of the time when I have an early flight out of IAH. It is the closest hotel to Terminal C,D or E (United and International Departures). It is right off of I-69 (Highway 59) on Will Clayton Parkway. The rooms are clean. It is not updated or fancy, but solid and good location. you can also... More 

Helpful?
Thank lynneh201
Sagar P, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you for taking the time to write a comment, we are looking forward to maintain the quality and customer service, we hope to see you back on your next trip. More 

Big Lake, Minnesota
Level Contributor
139 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed August 9, 2015 via mobile

I stayed here twice in the same week in different rooms both were in dire need of help. Rooms smelled like smoke, tiles loose and the shower stalls dripped, air-conditioners didn't work overall I would never stay here again. Desk folks were nice, just a dumpy hotel.

Helpful?
Thank skidoo44
IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear skidoo44, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apologies for the issues you had with the smell of the room, with the shower, and air conditioning unit. I understand the discomfort this caused you. Rest assured that this matter will be looked into. In connection, I have sent you a... More 

United States
Level Contributor
49 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 9, 2015

I generally really like Holiday Inn Express, but this one needs a lot of help. It is undergoing construction, which is desperately needed given its run down appearance. Still, they should warn you of this when booking. A hotel really only needs to do two things for me: 1) check me in efficiently after arriving on a long flight, and... More 

Helpful?
Thank Bobcharli
IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear Bobcharli, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regrading your check in experience and the room assignment which was unacceptable. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and... More 

Pensacola, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 24, 2015

Due to business, my schedule was changed and I was left scrambling to change flights, cars and somehow forgot to find a Hotel!!! The holiday Inn Express by IAH not only found me a room but did so with EXCELLENT customer service and grace. the next morning the ladies at the desk greeted me with the warmest and kindest words.... More 

Helpful?
Thank Paul P
Santa Rosa Beach, Florida
Level Contributor
271 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed April 19, 2015

This place has the basics covered very well. Friendly helpful staff, quiet rooms with separate sleeping area and TV area. Goog shower and very prompt and friendly shuttle to the airport. A comfortable place in a wacky city.

Helpful?
1 Thank Travelartgolf
Questions? Get answers from hotel staff and past guests. Ask a question

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