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Holiday Inn Express Houston Bush Intercontinental Airport East

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7014 Will Clayton Parkway, Humble, TX 77338
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Holiday Inn Express Houston Bush Intercontinental Airport East
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Holiday Inn Express Houston Bush Intercontinental Airport East
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93 reviews from our community

Traveler rating
    32
    28
    13
    11
    9
See reviews for
17
22
8
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Yorkshire, United Kingdom
Top Contributor
79 reviews 79 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night on layover for Iah airport. Great staff at reception and the manageress was wonderful very attentive and dos follow ups to make sure all was ok. The shuttle driver was also excellent and really couldn't have helped anymore Room very clean and spacious. Shower a bit dated but functional Gym bit outdated but once again... More 

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Diana, Texas
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

To be so close to the airport, this is surprisingly quiet. I normally stay at the Holiday Inn just to the south of the airport where the planes are taking off and their engines are roaring. From this Holiday Inn Express, the airport is just to the east, the planes are constantly landing, but they are throttled back, and virtually... More 

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Beijing
Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First of all the night manager Oscar was truly a pro. He handle our group with professionalism and efficiency. The room was a great suite to get a short nights sleep before onward travel. Clean and quiet with amenities near by. If you need to bed down for a lay over this is the place

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Kln
Top Contributor
51 reviews 51 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Flight was delayed two hours more than expected. Hotel was reserved in advance via IHG official website. Arrived to Houston – Terminal C, used the hotels advertising booth to call to hotel for picking up service. A MPV and a friendly driver came to pick us up within ten minutes times. Arrived to hotel around 23:15hrs. Met a male receptionist,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear Winfield T, Thank you for taking the time to express your thoughts and concerns regarding your stay with us. We are pleased you liked your room accommodation. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are sorry for the shortcomings you... More 

Wauseon, OH
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 2, 2015

The staff were friendly, quick to help, and almost make up for the poor accommodations. Shuttle was quick and convenient. Room is VERY outdated and though not outright dirty just felt a little gross. Invest in your hotel and you have a winner!

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear potterjessica, Thank you for staying with us and for leaving a valuable feedback. I appreciate and wish to thank you for the kind words intended for the staff. This encourages our team members to work even harder and consistently delight our guests. On the other hand, I am sorry that the room did not live up to your expectations.... More 

Edinburgh, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

I booked this hotel as I had an early flight out of IAH the next day. I got the airport shuttle to collect me once I'd dropped my hire car off and was collected by Aaron. Aaron was great, chatty and happy to give advice about what time to leave for my early flight. Once I arrived, I was checked... More 

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Scottsdale, Arizona
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 8, 2015

I decided to stay at this hotel overnight since I had an early flight in the am. This is a convenient location to the airport and a hotel that I found to be much better for my needs that the other south of the airport. They have an evening happy hour with free beer and popcorn. The only inconvenient thing... More 

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idaho
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2015

My wife and I were on a flight back home when the flight attendant announced that the plane was over weight and requested 9 of us to unload and take another flight tomorrow. We are not in any hurry so off we went on another adventure. The airline put us up for the night and we were to go to... More 

Was this review helpful? Yes 1
Lethbridge
Top Contributor
63 reviews 63 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 11, 2015

The owner is a not so good fix it man. Any upkeep looks like it was done by a rookie with notice in his work. Having said that the room was spotless. We were picked up at the airport with their shuttle driven by Aaron and he is a great asset to the hotel. He offered to drive us out... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear Pamela B, We appreciate you taking the time to comment about your recent stay at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with the level of services received and found the rooms well to your liking. However, it is regrettable if... More 

Vancouver, Canada
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 9, 2015

I stayed at this location while waiting for an early morning flight out of Houston in January 2015. I've stayed at many IHG (Holiday Inn chain) hotels over the past few years and this one ranks near the bottom. The room we had was very outdated with old flooring, older furniture and bathroom fixtures that were literally falling apart. There... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear CanadianDon, Thank you very much for taking the time to share your feedback. We always strive to provide great service to all of our guests. However, it seems that we were not able to execute an exemplary hotel stay experience due to the condition of the rooms which did not live up to your expectations. Please accept our sincere... More 

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