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Country Inn & Suites By Carlson, Houston Intercontinental Airport East

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20611 Highway 59, Humble, TX 77338
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Country Inn & Suites By Carlson, Houston Intercontinental Airport East
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#9 of 30 Hotels in Humble
A recent review
5 of 5 stars reviewed yesterday
amirmarafi Kuwait City, Kuwait
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211 reviews from our community

Traveler rating
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    21
    13
    10
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58
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58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuwait City, Kuwait
Top Contributor
69 reviews 69 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

Likes: Very friendly and cooperative staff Staff were very helpful and ready for anything 24/7 Quick free shuttle service from airport to hotel Very polite and smiling shuttle driver Registration was at front desk was easy and fast Rooms were clean and enough room for two persons Very good breakfast including all basics which were more than enough and included... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The experience at this hotel was exceptional. Very helpful for a family like our who didn't know our way around. We will stay here again. We were very grateful for all the help and directions we were given.

Was this review helpful? Yes
Amberkeys, Front Office Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our friendly staff and services. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

San Antonio, Texas
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 15, 2015

You would expect it to be better and yet it isn't. I stayed here back in September, the staff was great (Daniel and Anette), the hotel was subpar (the pool and hottub broken), the shuttle was awesome (He knew where I wanted to go, how to get there, and came back to get me when requested). There were other options... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 6
Mickey R, Public Relations Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact the hotel directly, and ask for Amber Mohammadi, General Manager. More 

Plano, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 9, 2015

Stayed here for a night on our way home to Plano, TX. Really liked the way room was set up with a sitting area as you walk in and then bedroom separate. That was really helpful as we were traveling with our 2 yr. old granddaughter and wanted to get her to go to sleep. This is very difficult in... More 

Was this review helpful? Yes
Amberkeys, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed friendly staff and service. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Los Angeles, California
Top Contributor
57 reviews 57 reviews
53 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed January 8, 2015

I have stayed here numerous times in the past and loved it! The staff was great, hotel was very clean, and everything worked very well. This time, HORRIBLE! Shuttle is slow, hotel public space is worn down and dirty, rooms are not clean and show much wear and tear, hot tub and pool were broken and water was overflowing everywhere,... More 

Was this review helpful? Yes 8
Amberkeys, Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or... More 

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Additional Information about Country Inn & Suites By Carlson, Houston Intercontinental Airport East

Address: 20611 Highway 59, Humble, TX 77338
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Humble
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Houston Intercontinental Airport East 2.5*
Number of rooms: 62
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Also Known As:
Country Inn And Suites By Carlson, Houston Intercontinental Airport East
Country Inn & Suites By Carlson, Houston Intercontinental Airport East Hotel
Country Inn Humble
Humble Country Inn

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