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Sleep Inn & Suites Bush Intercontinental Airport IAH East

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18150 McKay Dr, Humble, TX 77338
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Sleep Inn & Suites Bush Intercontinental Airport IAH East
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Sleep Inn & Suites Bush Intercontinental Airport IAH East
Sleep Inn & Suites Bush Intercontinental Airport IAH East
Sleep Inn & Suites Bush Intercontinental Airport IAH East
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77 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Knoxville, Tennessee
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Due to a cancelled flight, I was booked into this hotel by the airline for an overnight stay before an early flight. I only spent about 5 hours in the hotel but was impressed. I arrived at the hotel at 12:30-1ish, and despite a mix-up with the voucher, the desk clerk let me into my room ASAP. The room was... More 

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Texarkana, Arkansas
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was actually surprised at how updated and nice the room was. The bed was the most comfortable one I've ever slept on at a hotel. There is a kennel next door so no need to set an alarm. The free shuttle to airport was a nice touch.

Was this review helpful? Yes
Maria B, General Manager at Sleep Inn & Suites Bush Intercontinental Airport IAH East, responded to this review

Dear Campbell We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

LAKEWOOD
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Extremely easy and close to return a rental car to IAH. Was extremely clean, felt new, and Natasha at the front desk offered and followed up with a phone call when the room was ready. A niceity above and beyond. No wi fi issues although I had to sign in every day, but overall, easy to negotiate. Breakfast was predictable... More 

Was this review helpful? Yes
Maria B, General Manager at Sleep Inn & Suites Bush Intercontinental Airport IAH East, responded to this review

Dear Janet We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a pleasant stay at this hotel. We were here due to an International layover at the airport. Shuttle service was quick and easy. The receptionist was helpful and cordial. She gladly helped with additional toiletries due to our luggage being lost. Breakfast was typical but it was hot and tasty. Rooms are clean and very large. Very minimal... More 

Was this review helpful? Yes
Maria B, General Manager at Sleep Inn & Suites Bush Intercontinental Airport IAH East, responded to this review

Dear Marisa It is truly rewarding when guest recognized our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Sleep Inn & Suites IAH a leader in excellence. Maria Bejarano General Manager Sleep Inn & Suites More 

Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had to stay close to the airport to avoid the traffic due to the floods. It was a good surprise. Price was good, the guys at the front desk were very helpful and kind, the room is very comfortable and there is a Jack in the Box right next to it. Breakfast was good and they have shuttle service... More 

Was this review helpful? Yes
Maria B, General Manager at Sleep Inn & Suites Bush Intercontinental Airport IAH East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Maria Bejarano... More 

Groves, Texas, United States
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 26, 2015

We recently went on a 15 day cruise, rather than get up early, find a parking lot we decided to check on staying at a hotel close to the airport so we could leave our vehicle. Sleep Inn was the perfect place! Nice rooms, close to airport with great shuttle service. It's also close to restaurants and a mall. We... More 

Was this review helpful? Yes 1
Maria B, General Manager at Sleep Inn & Suites Bush Intercontinental Airport IAH East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria... More 

Arlington, Texas, United States
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 26, 2015

I would like to personally Thank Carlos, I had a very confusing reservation. He was so patient. Also Clarissa who was new there. Hotel was nice and clean. Staff very friendly with a good rate. They are next to a doggy kennel, so don't expect to sleep late if you are on the side next to it, which we were.... More 

Was this review helpful? Yes 1
Maria B, General Manager at Sleep Inn & Suites Bush Intercontinental Airport IAH East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria... More 

Fairburn, Georgia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 22, 2015

I've travel to many Sleep Inns and this one is among the best. Not only is this hotel conveniently near IAH airport there are plenty of places to eat nearby. Furthermore, there service is great, rooms are clean, even the pool was very clean. Typical hot breakfast served in the morning, but nice spacious and clean environment. Natasha at the... More 

Was this review helpful? Yes 2
Maria B, General Manager at Sleep Inn & Suites Bush Intercontinental Airport IAH East, responded to this review

Dear JDRO We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

New Hope, Pennsylvania
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 22, 2015

We were sent here for an overnight stay by American Airlines when our flight from Houston to Philadelphia was cancelled. My adult daughter was given a separate room and my wife and I stayed together. The service was relaxed but professional and the staff made arrangements for a shuttle to pick us up for a 6:15 AM flight (our choice).... More 

Was this review helpful? Yes 2
Maria B, General Manager at Sleep Inn & Suites Bush Intercontinental Airport IAH East, responded to this review

Dear BT We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Chicago, Illinois
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed March 28, 2015

I found the room to be very spacious with many extra's Free parking free shuttle bus to and from Airport. They offered a breakfast with room . They had a small workout room,work center to print boarding passes check e-mails. The room was clean and nicely appointed with coffee micro fridge and safe. The front desk was very friendly and... More 

Was this review helpful? Yes 2
Maria B, General Manager at Sleep Inn & Suites Bush Intercontinental Airport IAH East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria... More 

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