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All 461 Houston hotels

Hilton Houston North

3.5 of 5 Hotel   |   12400 Greenspoint Drive, Houston, TX 77060
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Ranked #51 of 461 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
texasgirl75
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609 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
55 reviews 55 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I chose this hotel because of its proximity to both of our places of employment. We drove to the rodeo and stayed the night here. This hotel is very nice, as are most of the Hiltons we have visited. The lobby is beautiful and the staff very friendly. Our room was very clean and well appointed. We... More 

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Syracuse, New York
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Very NOISY hotel. Got woken up twice by people in the hall in the middle of the night. Two people checking in at 2:30 am were placed in the room next to me...Had to call for security to quiet them down. Club room breakfast options very limited and quality lacking. Staff not helpful.

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Cuyahoga Falls, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everything was fantastic, staff, amenities, service etc...Highly recommend this hotel for anyone in the Houston North area. Great sleep experience, rooms, common areas, and hallways are clean, hot showers with lots of water pressure as well.

Review collected in partnership with Hilton Hotels & Resorts

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Boston, Massachusetts
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

It's always a pleasure being a guest of this hotel. The staff is gentle and attentive. The room clean spacious and modern. Wifi connection was a little slow. The executive floor has a welcoming room with food and drink almost 24/7. Convenient to the IAH airport (abt 15 mins), but there is no much around the area other than a... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Shay Wheeler is awesome! She's the best. I had the best of everything because of her. She made sure everything was well on my behalf and she made sure that I was okay. I would recommend her to anybody. The staff is very friendly. I enjoyed my stay. I wouldn't mind going back. I plan on going back.

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Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear Mztavi, Wow! Thank you so much for your marvelous review. Words cannot express how much this means to me. I truly work from the heart with every single guest. When people actually take the time out to personally mention my name it truly fuels my fire to keep the smiles going.  Thank you again for your review. It... More 

PAINESVILLE
Top Contributor
52 reviews 52 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is my second time at this hotel and this time, I was upgraded to the concierge floor at a minimum price. First, the room is slightly larger than the one I had two years ago and it also has a semi private living area that you can work or watch TV without interfering the bed area. Come with this... More 

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Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear Hoang P, Thank you for taking the time out of your busy schedule to give us some valuable feedback. We were delighted that you selected our hotel. I am glad that we were able to give you a complimentary upgrade to our Executive Floors. I am also pleased you enjoyed the access to our Concierge's Lounge. The room upgrades... More 

Prairie VIew, Texas, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was very nice, staff very friendly and helpful. I especially enjoyed the bed--so comfortable. However, was quite surprised that there was no fridge or microwave in room. We were there for a gala function (Church) and I believe all the comments were good.

Review collected in partnership with Hilton Hotels & Resorts

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Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

My stay at the Hilton North in Houston was very disappointing. My room smelled of smoke and mold and was very old. The executive lounge is very basic. This hotel is at the level of a Best Western, surprised this hotel is part of the Hilton chain. Very disappointing. Do not stay there.

Was this review helpful? Yes 1
Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear World T, As the Guest Service Champion it is always extremely heartbreaking to me when a guest do not want to return to our property. We genuinely pride ourselves on customer service. Please accept my apology for any inconvenience to which we subjected you to. Here at the Hilton Houston North we pride ourselves on customer service. We do... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 1 week ago

great job all staff was great. from Shay Wheeler went out of her way to make my stay special she was so nice.Jasmine and Rico were also great to deal with super friendly. Gino was in a great leader nice job on him!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear Mr. William T, It was such a pleasure to host you and the entire Siemen's Group. I think I speak for the entire staff when I say we are all on the countdown for the Siemen's Training next year. Please do not hesitate to email me immediately upon next year conference dates. It will be my pleasure to guarantee... More 

McGregor, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I can't wait to visit the Hilton North Greenspoint, Houston TX. The concierge as you enter the hotel was Sha and she was EXCELLENT! Very friendly, helpful, & knowledgeable. She directed us to the front desk and there was Sweet Blanca. OMG! The service of making sure our rooms (7) were exactly what we needed. I had baskets and gift... More 

Was this review helpful? Yes
Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear SweetGiga2015, Thank you for taking the time out of your busy schedule to give us some superb feedback. It is always valuable for us to read and respond to all reviews, but when a guest personally mentions a team members name after departing our hotel it is Phenomenal. This is a true testimony that our staff genuinely tries to... More 

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Additional Information about Hilton Houston North

Address: 12400 Greenspoint Drive, Houston, TX 77060
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Houston North 3.5*
Number of rooms: 480
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Also Known As:
Hilton Houston North Hotel Houston
Hilton Hotel Houston North
Wyndham Houston
Houston Hilton
Hotel Style:
#37 Business Hotel in Houston
#47 Family Hotel in Houston
#52 Romantic Hotel in Houston

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