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All 457 Houston hotels

Hilton Houston North

3.5 of 5 Hotel   |   12400 Greenspoint Drive, Houston, TX 77060
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Ranked #53 of 457 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
ilovepenguins515 Miami, Florida, USA
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577 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida, USA
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is nothing short of excellent! I recently stayed here for a large convention and I honestly thought this was going to be a complete disaster having it at a hotel. I was so wrong! This hotel was great! I didn't feel crowded once and the employees were so kind and courteous even in the midst of the madness!... More 

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Texas
Top Contributor
86 reviews 86 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My kids and I met my sister here. She was attending a convention and the hotel was sold out. While there were a lot of people, it never felt crowded. The front desk, bell men, and housekeeping staff were all very kind and helpful. The service at Vino was very slow one night and we found out the food for... More 

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Hickory, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

I recently stayed here for two days of business meetings. Everything about the hotel, from the staff to the lobby to the rooms to the restaurant and the bar are wonderful. Just an overall pleasant experience UNTIL you get to the parking situation. The main, outdoor parking lot is too small for this hotel and the parking deck is a... More 

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Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear DMidea, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with the parking garage. I have shared the comments with our executive team and I assure you corrective actions will be taken. There is no excuse for poor service... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

You All...Starting with Raimone, my first night, he greeted me with a grand hello and smile! (my stay was Jan 12 to 15 2015...All of the North Houston Hilton Team and staff was awesome! Also Manager JC Keen, was a great leader... I had an issue buying some gift certificates, JC, stepped in and got it done! (JC You Rock... More 

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Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear Po C, Thank you for taking the time out of your busy schedule to give us some superb feedback. It is always valuable for us to read and respond to all reviews, but when a guest personally mentions a team members name after departing our hotel, it is Phenomenal. This is a true testimony that our staff genuinely tries... More 

Landrum, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location for business and the airport. Take advantage of Greenspoint Club while you stay there - for dining and the health club. The staff is very friendly and helpful. The hotel bar is a very good meeting place and the staff there will make you feel at home.

Review collected in partnership with Hilton Hotels & Resorts

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Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear Mr. Walter M, I just wanted to thank you for the very nice review on our hotel. I will be sure to pass along your nice comments about Virginia from our onsite restaurant Vino’s. I completely agree with you regarding our Greenspoints Club, it is truly a hidden gem. They definitely have brand new state of the art equipment,... More 

Hartford, Connecticut
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Hilton Houston North is conveniently located near the Houston International Airport and is a great place for meetings and gatherings. The large open atrium style lobby is perfect for mingling. Rooms are above average. The Hilton staff are pleasant and willing to do whatever it takes to make sure your stay enjoyable. A great business hotel.

Was this review helpful? Yes 1
Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear Dr. Mike Maroon, Thank you so much for your wonderful review of our beautiful lobby. I personally think the Starbucks located inside is truly the cherry on top, for a great relaxing atmosphere. One of our goals for 2015 here at the Hilton Houston North is to pass around at least 20 smiles a day. Words cannot describe how... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Had breakfast at "The Cafe" restaurant. Veronica is an excellent server. I've stayed at this hotel numerous times over the last several years. The rooms are always clean and in great condition. The fitness room is typical for this type hotel. The cardio machines are new and in good shape. It has dumbbells and a free standing cable exercise machine.... More 

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Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear B C, Thank you for taking the time out to give us some superb feedback. It is truly appreciated. I am pleased to hear that you enjoyed our 24 hour fitness center on site. I apologize if you were not informed that being a guest here at the Hilton Houston North you have complimentary access to a full size... More 

Charleston, South Carolina
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here for two nights for a business trip. Good location close to IAH. Parking was easy and check in was efficient. Had King suite on 12th floor. Both the lobby and hallways had a cool upscale vibe to them. The room had plenty of space with a pullout sofa. Bed was comfortable and clean. Outlets on lamp near the... More 

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Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear Ms. Tiffany M, Thank you for taking the time to complete one of our electronic comment cards regarding your most recent stay at the Hilton Houston North Hotel and THANK YOU for the confidence you placed in us by selecting our hotel. We take the comments and the scores on our surveys very seriously and we really appreciate it... More 

Santa Clara, California
Top Contributor
55 reviews 55 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only thing that kept me from giving this a rating of Excellent was the funky smell - kind of a mildew or mold type of smell in the hallway and in the room. Otherwise, this was a great hotel. Only stayed for one night due to a delayed flight. I appreciated the shuttle and the additional toiletries they provided.

Was this review helpful? Yes
Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear Sle20, Thank you so much for your feedback about our hotel. We truly appreciate your taking the time to let us know how we can improve our hotel to meet your needs. I truly know how frustrating it can be when a flight is cancelled. We work hard to make sure our housekeepers keep each and every guest room... More 

Shreveport, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Best hotel ever! Beautiful rooms, pool is huge and the fitness room is very nice. The staff is always helpful and room service is great as well. They know be by name and never fail to greet me when I walk in after a long day at the office. My favorite place to stay in Houston, off Beltway 8.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Shay W, Guest Relations Manager at Hilton Houston North, responded to this review

Dear Ms. Debbie B, Customer reviews, whether good or bad are important to us. We enjoy reading the good ones like yours and we take any critical reviews very seriously. Ms. B you are definitely a VIP guest here at the Hilton Houston North. It is always a pleasure to see your smiling face when you come back to our... More 

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Additional Information about Hilton Houston North

Address: 12400 Greenspoint Drive, Houston, TX 77060
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Houston North 3.5*
Number of rooms: 480
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Also Known As:
Hilton Houston North Hotel Houston
Hilton Hotel Houston North
Wyndham Houston
Houston Hilton
Hotel Style:
#35 Business Hotel in Houston
#43 Family Hotel in Houston
#66 Romantic Hotel in Houston

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