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Westin Oaks Houston at the Galleria

4.0 of 5
5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056 (Great Uptown)
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Westin Oaks Houston at the Galleria
Ranked #89 of 437 hotels in Houston
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296 reviews from our community

Traveler rating
    87
    92
    60
    33
    24
See reviews for
Families
48
 
Couples
52
 
Solo
34
 
Business
147
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 23, 2013 NEW

The WestinOak in the Galleria is my first choice. It is convenient to 610 and pathways into greater Houston. The staff are always friendly and up beat. The facility is undergoing a much needed makeover and is a great value for the business traveler.

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See 2 more reviews by DKPeck for Houston
Buenos Aires
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 21, 2013 NEW

I stayed there for 6 nights. I chose it because of its location and the quality of the Westin hotels. The hotel has been renovated recently and that is seen in many places. The room is small but ok, it has a nice outdoor pool and a good gym. Flaws: 1) Shower is bad, it was clogged all the time,... More

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Buna, Texas, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 21, 2013 NEW

My room was large, bed was very comfortable, elegant surroundings and clean. I loved the easy access to the Galleria. All meals at my conference and from room service were great! I highly recommend this hotel for business or pleasure.

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laredo, TX
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 20, 2013 NEW

Great for shopping and hanging out at the Galleria. The traffic was frustrating so if you plan to come and go you may get frustrated. If you check in and never use the car again you will not be disappointed.

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Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 11, 2013

This hotel is inside a shopping mall. My wife would love to stay here. I am a platinum member and I asked for me free Internet. I was told that I was only a gold member. I ask them to double check because when I sign in to my account, It says "Platinum". I did not get my free Internet.... More

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Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
May 16, 2013

Greetings Tom Y, Thank you for taking time out of your schedule to share your experience with us. It is unfortunate that you found our location to be below your expectations regarding the benefits a Platinum Starwood Preferred Guest receives. If at all possible, please contact us at wecare@westin.com. As a Platinum guest, your Wi-Fi should have been complimentary and... More

Houston, Texas
1 review
5 of 5 stars Reviewed May 10, 2013

I greatly enjoyed my recent stay at the Westin Oaks. It is in a perfect (albeit, very busy) location, but it also very quiet and subdued on the inside. The staff is pleasant and the decor is up to date. My room was clean and modern. The prices are more reasonable than the nearby J.W. Marriott and Hilton. The only... More

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Jennifer R, Guest Relatinions Coordinator at Westin Oaks Houston at the Galleria, responded to this review
May 21, 2013

Dear wall8382, Thank you for your recent 5-star review of the Westin Oaks! We are thrilled that you enjoyed your stay with us and that our staff assisted in providing you a memorable visit. I apologize that we do not provide a shuttle however there is a Houston Tour group that our concierge has more information amount. I regret that... More

Harlingen, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013 via mobile

Very spacious, clean, 2 queen sized beds, great view of galleria. Room decor was updated and contemporary. Located inside the galleria shopping center. Had a very positive visit. Never had to leave the galleria for the weekend. Drawbacks: had to pay for Internet and valet fee was on the high side.

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Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
May 14, 2013

Dear Gotta-have-f4ith, We are very grateful of your 5-star review of the Westin Oaks. We appreciate all guest feedback and are delighted that you enjoyed your stay with us. It thrills us that our location assisted in providing you an exhilarating stay. We strive in providing our guests with an enlightening atmosphere to unwind in after a busy day of... More

Texas
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 29, 2013

This is an excellent hotel, the location tells all, it is here in the galleria where you can find it all. Shuttle to the airport also a +. If you are at the wrong hotel (as there are two), you should have done your homework, it is not the hotel's staff responsibility to point you in the right direction. I... More

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See 7 more reviews by ahvolare for Houston
Chichester, United Kingdom
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 26, 2013

Perfect location for a husband being picked up for meetings, and a wife looking for a way to fill her day.Our location was just off one of the main city thoroughfares, so easy to get around. The hotel is connected to the Houston Galleria shopping complex. A virtual city of shops. Neiman Marcus is just next door. The restaurant choices... More

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See 5 more reviews by subtlechange for Houston
Benjamin M, Guest Relations Cooridnator at Westin Oaks Houston at the Galleria, responded to this review
May 1, 2013

Dear subtlechange, Thank you kindly for your recent five star review of the Westin Oaks Houston. We are thrilled that your stay was pleasant and that you found ample attractions nearby to keep you occupied. We certainly appreciate the warm comments regarding our guest rooms and the Westin Gear Lending program. We strive to meet the needs of our guests... More

Nashville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 26, 2013

LOCK YOUR VALUABLES UP!!! The maid will steal from you if anything is left out or left behind. The elevator system was horrible and not more efficient than standard elevators. Especially with a large group. It's a rarity I send a negative review as this is my first negative review of a hotel and hopefully my last.

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Benjamin M, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
April 28, 2013

Greetings Skyelir, We greatly appreciate you taking the time to post feedback from your experience. Post stay comments from our guests, regardless of the nature, serve as an invaluable tool for helping us improve on the experience we strive to create for our guests. Please know that the Westin Oaks Houston takes statements like this very seriously. You may be... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(12)
  • Cheesecake factory(6)
  • Pool area(4)
  • Sports bar(4)
  • Phone calls(4)
  • Heavenly beds(3)
  • FREE parking(3)

Additional Information about Westin Oaks Houston at the Galleria

Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotels in Houston
#73 Family Hotels in Houston
#85 Business Hotels in Houston
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Oaks Houston at the Galleria is located in the Uptown Galleria area and offers the perfect setting for those who are seeking the ultimate in leisure, entertainment and recreation. ... more   less 
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Also Known As:
Westin Oaks Houston At The Galleria Hotel
Westin Oaks Houston At The Galleria Hotel Houston
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin

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Westin Oaks Houston at the Galleria
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