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Westin Oaks Houston at the Galleria

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5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
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Westin Oaks Houston at the Galleria
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Westin Oaks Houston at the Galleria
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531 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edinburg, Texas
Level Contributor
156 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the Westin Oaks the long 4th of July weekend. We booked online and asked for a king bed room. We arrived about 4:00 pm and checked in. The entrance was hard to find and there was a lot of construction around and in the hotel. Parking is free in the Galleria parking lot so you will be... More 

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Detroit, Michigan
Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed yesterday NEW

First off, I'm a road warrior business traveler. My team and I have stayed at this property a couple times a month since June of 2014 (although I, along with a few of my teammates, have since moved to another property due to problems we encountered at this property). The only reason we were reluctant to switch away from the... More 

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Travelers are raving about these Houston hotels

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

There are two Westin hotels with Galleria Mall entrances. We stayed at the Westin Oaks. I think people who have written the decor is out of date, sheets had problems etc... Had a different experience than i did. I liked the room and the bathroom and shower was very nice. Considering the price we paid I felt we got a... More 

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Schweiz
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at The Westin Oaks for two days to shop and to see Waterwall Park (which is just 3 minutes away). The hotel is located in the Galleria, which is very cool if you have a lot of bags, you don't have to travel long. The staff was extremely obliging. As I arrived, my safe wasn't working, so I... More 

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Jasper, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

The Westin Oaks at the Galleria will exceed the most stringent standards a traveler might demand. The rooms are super clean, very spacious and the king size bed is very restful. Additionally, the well equipped rooms are exceptionally quiet. During my weekend stay, I never heard ANY noise of ANY kind from guests staying in the neighboring rooms. The hotels... More 

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Veli S, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Good evening Dave F, We appreciate you leaving us feedback on your stay with us and are elated to hear such kind compliments regarding our spacious rooms and higher level of service. We are delighted that your stay was both tranquil and revitalizing, and look forward to hosting you again in the future. We would be grateful to provide you... More 

Marysville, Washington
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

To begin with, I should probably mention that this stay began with an upgrade to the Regency Suite, which was an amazing room. I found the staff at the hotel to be very friendly and still professional. The bar was relaxing, The pool was closed due to the heavy rains in May, but that didn't bother me. My biggest issue... More 

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Veli S, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Good afternoon Duggle1, Thank you for such kind words regarding your stay with us. We are glad to hear that you enjoyed the Regency Luxury Suite and that our staff proved accommodating and friendly. We apologize for the pool closure but would like to let you know that it is back up and running. We look forward to hosting you... More 

Edinburg, Texas
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and i stayed here for one night. check in was smooth, valet attendants were helpful, if not their is self parking.Room was nice and roomy, bed and sheets were super cozy. Stay was awesome! Conviently located at the galleria, so shopping is one exit away.

Was this review helpful? Yes
Veli S, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings usmccino, Thank you for leaving us such kind compliments on your stay at the Westin Oaks. Our Heavenly Bed and friendly staff are just two of the things we hope encourages an invigorating and truly revitalizing experience. We are elated to see that your stay was worthy of a 5-star rating and look forward to hosting you again in... More 

Jackson, Mississippi
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The best and convenient place to stay in houston. Will definitely recommend and stay again. The staff was great rooms are spacious and clean. Overall the service was excellent. Location is wonderful with my favorite restaurants rainforest cafe and cheese cake factory next door. My kids love it.

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Veli S, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings Safridi2013, Thank you for the kind words regarding your revitalizing experience at the Westin Oaks. We are delighted that our staff was accommodating and that our spacious rooms proved beneficial to your stay. We look forward to hosting you and your family again in the future. Sincerely, Veli Shah More 

1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed here for my sorority's convention this past weekend. I have to say I was shocked, and not in a good way. On the third day of our stay, my roommate was sleeping when housekeeping knocked on the door. Just as I was getting to the door, she swiped her key and started to come in. I tried to... More 

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Veli S, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings Maggie L, Thank you for leaving us feedback on your stay. This insight into the guest experience is very valuable to us. While I am elated to hear that our staff was warm and welcoming, I am disappointed that we did not fulfill our commitment to provide our guests with a tranquil and refreshing stay. I was hoping to... More 

New York City -- Greatest City in the World
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very typical Westin design - nothing special. Workout room is reasonable with weights up to 50 lbs and an all in one. Room service is solid and servers friendly. My room was a bit loud due to the huge air conditioning unit on the building next door.

Was this review helpful? Yes
Veli S, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings talent_guy, Thank you for leaving us feedback on your stay. I apologize for the noise disruption caused by the building adjacent to us, but we are delighted that you enjoyed our Westin Workout Fitness Studio, and that our staff was friendly and accommodating. We hope that you choose us again in any future travels to the Houston Galleria area.... More 

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