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All 452 Houston hotels

Westin Oaks Houston at the Galleria

4.0 of 5 Motel   |   5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056 (Great Uptown)
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Ranked #125 of 452 Hotels in Houston
A recent review
3 of 5 stars reviewed yesterday
db2672 Johannesburg, South Africa
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442 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

My biggest gripe is that there was no free Wi-Fi available. In this day and age I feel charging for Wi-Fi is equivalent to charging for a shower curtain. Hotel is elegant and nicely decorated. Does feel upmarket. It's location with direct access to the Galleria makes getting to a restaurant or the mall super easy. Parking is available in... More

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San Antonio, Texas
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Westin Oaks is attached to the Galleria. I went with a friend for a medical appointment. She booked it through Priceline. The room was lovely and large but the bed was harder than I'm uses to. It was extremely quiet and had a nice view (14th floor). Amenities are quite expensive. WiFi is at least $10/day. Valet parking is $30/day.... More

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Boston, Massachusetts
Top Contributor
84 reviews 84 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the first half of labor day weekend in 2014. The hotel location is key and is great to be so close to galleria mall. The rooms are spacious and the view of outside pool was nice. The view featured Houston skyline too. The bathroom was great and the shower was damn near perfect. I would recoomend anyone... More

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suffolk
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice beds, nice pillows. The room was pretty, the view was panoramic, I was on the 20 floor, by the elevator, and did not hear any noise. It was very quiet. The staff was kind. It wasn't a stellar experience. When I leave, I won't remember it for long, so it didn't make much of an impression.

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Houston
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We wanted to take advantage of Westin's "Unwind" program, which promised beer and wine tastings in the hotel bar. Unfortunately, the bar does not provide that program as advertised nor is it even OPEN on weekends! Very odd. In addition, there is coffee in the room, however sugar and creamer is not even provided. When staying in a hotel that... More

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Belton, Texas
Top Contributor
55 reviews 55 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night en route home from Galveston and enjoyed it very much. The location is excellent, right at the Galleria and next to the Cheesecake Factory. You can actually walk into the Galleria from the hotel. The room was huge and the beds very comfortable, definitely no complaints. The bathroom was a decent size as well.... More

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Miami, Florida
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location is great. Right next to the Galleria Mall and to some fine restaurants. Rooms are very spacious but this property needs some remodeling. Customer service is good but don't expect them to look very happy for seeing you.

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Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear AI M, We appreciate your review of the Westin Oaks. We are glad that our location assisted in providing you with a memorable stay. You may be interested to know that our last renovation was in 2009 and we shall be entering renovations here in the near future. We strive in providing our guest’s with personalized instinctive service and... More

Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there on a business trip recently. Decent enough hotel in a great location. Staff were attentive and friendly and the room was large and clean enough. No card for TV listings provided which was a little inconvenient. Location is the winner here as it is linked to the Galleria Mall. The gym was a little tiny. Overall would stay... More

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Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Ray66, We appreciate the time you took to review your resent stay at the Westin Oaks. We are glad that our staff and location assisted in providing you with a memorable visit. We hope you will allow us the pleasure of continue hosting you during any future travels to the Houston Galleria area. Best wishes, Jennifer Rincon More

Long Island NY
Top Contributor
59 reviews 59 reviews
36 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I wish there was room for half stars -- I would really like to give it 3.5 stars -- somewhat better than average, but nothing really warranting a cut above. They have a nifty new elevator system -- instead of pushing "up" or "down" when summoning a lift and trying to guess which doors you should stand in front of,... More

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TravelingCA2TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderfully located inside the Galleria. Very clean with welcoming staff. Wonderful restaurants, shopping, and ice skating just steps from your door. Also, a short drive away from museums and other points of interest. Enjoyed our stay here, we will be back!

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Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Traveling80, We are grateful for your kind review of the Westin Oaks. We are thrilled to hear that our staff and local attractions provided you with a memorable stay in Houston. We hope to continue providing you with personalized and instinctive service during any future travels to the Houston Galleria area. Be well, Jennifer Rincon More

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Additional Information about Westin Oaks Houston at the Galleria

Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Oaks Houston at the Galleria 4*
Number of rooms: 406
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Also Known As:
Westin Oaks Houston At The Galleria Hotel Houston
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin

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