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Westin Oaks Houston at the Galleria

4.0 of 5 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
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Westin Oaks Houston at the Galleria
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Westin Oaks Houston at the Galleria
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471 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sacramento, California
Top Contributor
60 reviews 60 reviews
23 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We checked in here for two nights on a trip to Houston. We had stayed in The Woodlands for three nights prior due to location of training but moved to this hotel for the last two nights of our stay. I am so glad we did. It was a great place. The front desk staff was very friendly and made... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Had a great time! Hotel is in the perfect area if you're a shopper. The only issue I had was guest services coming up to my room to request that I quiet down. It was my birthday and around 8p. I didn't come into town to sleep and I wasn't so loud that you could hear me down the hall.... More 

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Washington, D.C.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Inside connection to the Galleria which is great. Clean and well-appointed rooms. Perfect place if you want to be near the Galleria. Beds are really comfy and the corner room I had was huge. Staff was very nice.

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Minneapolis, MN
Top Contributor
56 reviews 56 reviews
38 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Westin Oaks Houston at Galleria January 4, 2015. Mr. Damian P. (sp) checked us in. He was great. Professional, warm, and welcoming. He even made sure to look up our SPG number. We received a higher floor king room as requested. It was spacious and clean. If you're arriving on the weekend, I highly recommend valet... More 

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Perth, Australia
Top Contributor
51 reviews 51 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 22, 2014

Stayed at the Westin Oaks for 9 days with family (husband and 2 (large) teenage boys. Had adjoining rooms which enabled everyone to have their own space. Enjoyed room service and meals from the hotel café. The best feature of the hotel is that it is part of the Galleria Shopping Centre so we enjoyed the ease of shopping and... More 

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Veli S, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings TravellingSiepens, Thank you for leaving us with valuable feedback on your stay at the Westin Oaks. We are elated to hear that our close proximity to the Galleria mall proved beneficial to your stay and thank you for the kind words regarding our welcoming staff and higher level of service. We look forward to hosting you on another refreshing... More 

dallas, texas
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 18, 2014

I was here for a corporate conference. This hotel was totally stress free. Its on one end of the Galleria, which is wonderful to shop and to eat. I asked for a better room that was going to be given to me, due to the fact, they didn't have my name in the system as the 2nd person in the... More 

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Veli S, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Good afternoon laidbackinthesun, Thank you for the valuable insight on your recent stay at the Westin Oaks. We are thrilled to hear that your stay with us warranted a 5-star rating and that our welcoming staff proved accommodating. We appreciate the kind words regarding our spacious rooms and Heavenly beds and look forward to hosting you again in the future.... More 

Monterrey, Mexico
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed December 1, 2014 via mobile

At the Gallery shopping mall this Hotel has the best location in the area and if you want to have everything close by like restaurants and fashion stored This Westin hotel is the one. The rooms are large and the beds very comfortable. This hotel also has good restaurants and fitness center.

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Veli S, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings Jesus D, We appreciate the feedback on your recent stay at the Westin Oaks. It is exciting that your stay with us warranted a 5-star rating and we are truly glad to hear that our Heavenly bed, Westin Workout room and close proximity to the Galleria mall were conveniences that enhanced your stay. We look forward to having you... More 

San Antonio, Texas
Top Contributor
103 reviews 103 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 30, 2014

This hotel is part of the Galleria Mall near the ice skating rink. If you want to go to the Galleria, you can't beat the convenience. Free parking is shared with the mall, so that can be difficult during the holiday season. The rooms are really large compared to similar hotels. The hotel itself is a little dated, but rooms... More 

Was this review helpful? Yes 1
Veli S, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear TWueste, We appreciate you taking the time to leave us feedback on your recent stay at the Westin Oaks. We apologize for the noise disruption affected your peaceful stay; however, we are glad that our staff was able to remedy the situation. We are also delighted that you took notice of our Make a Green Choice program and new... More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 21, 2014

In the last 2 weeks I've stayed at this hotel 4 nights and 7 or 8 times in the last couple of months. The only thing this hotel has going for it is its proximity to the Galleria. Connected by walkway to the Galleria, wonderful shopping and dining do not disappoint. That's about it for the positive comments other than... More 

Was this review helpful? Yes 1
Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings Mary H., Thank you for taking the time to provide us with your experience at the Westin Oaks. We value any and all forms of feedback and are grateful for your review of our services. We do apologize that your stay with us did not live up to the restful and rejuvenating standards that we strive to maintain. We... More 

Harrison, Arkansas
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 9, 2014

I will start off with the positives. It is in the Galleria Mall, so it is convent for shopping. Our room was very large and the bed was comfortable. First night at the hotel, when we got ready to go to bed that night, we noticed blood on the pillow cases and something on the sheets. We called the desk... More 

Was this review helpful? Yes 2
Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings AllyeL, We thank you for your valuable insight on your stay at the Westin Oaks. We are thrilled that the room, Heavenly bed and proximity to the Galleria Mall were to your liking. I have reviewed your feedback with our Director of Housekeeping to ensure that our staff is coached to exude a welcoming attitude when interacting with guests.... More 

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Additional Information about Westin Oaks Houston at the Galleria

Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Oaks Houston at the Galleria 4*
Number of rooms: 406
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Also Known As:
Westin Oaks Houston At The Galleria Hotel Houston
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin
Hotel Style:
#22 Luxury Hotel in Houston
#58 Romantic Hotel in Houston
#113 Business Hotel in Houston

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