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All 451 Houston hotels

Westin Oaks Houston at the Galleria

4.0 of 5 Motel   |   5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056 (Great Uptown)
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64%
Ranked #125 of 451 hotels in Houston
A recent review
4 of 5 stars reviewed 2 days ago
Kathiang Reno, Nevada
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428 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Reno, Nevada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

It wasn't quite the level I had expected for a Westin, but over all nice. It's missing snacks, TV channel guide, the bath was not the lux feel that I've come to expect from a Westin. One more thing some form of art or color in the halls would add a lot in my opinion. It was clean, and the... More

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kilgore, Texas
Top Contributor
58 reviews 58 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I reserved this hotel through Hotwire and I got a good deal. $109.00 for the night. My check in was painless and the room was great with a nice view and being attached to the Galleria was a perk. I do have 2 gripes though. 1st is internet access. For some reason the Westin's want to charge you for their... More

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Manila, Philippines
Top Contributor
55 reviews 55 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 1 week ago

This was a huge disappointment for a Westin property. There were no telephone by the bed, no slippers, no snacks or drinks in the ref, no hotel directory in the room, and no turndown service. The soap was shaped so that it was very difficult to hold, and the bathroom was slippery. I guess Westin is cost-cutting! The only really... More

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Dallas, Texas
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very much still enjoy this property! Very convenient for business plus has other amenities and connected to the Galleria. Spacious, nice rooms. Good service. Could perhaps add some more plugs in the room and also USB Porsche for smartphones and more products in bathrooms. Comfortable beds.

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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good location for conference, the Roof on 21 floor was a versatile venue. Rooms are nice. Breakfast set up is a little strange in a restaurant accessed from the mall but nice menu (no buffet). The mall is great for shopping and even has it's own ice rink. Staff were friendly but many didn't speak English. Overall though a nice... More

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Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Oakleyrd, We greatly appreciate you for taking out the time to provide us with valuable feedback. We are glad to hear that you enjoyed aspects of our property such as the meeting rooms and the great views they provide. We also are thrilled you found our menu nourishing, which includes an abundance of Superfoods that produce overall wellness. Thank... More

Abbeville, LA
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago

I have never a terrible rating before. I read some of the other negative comments and sad to say but I believe them. First, let me say I stayed here about two months ago and had a negative experience but bc in the past I have had such good experiences I thought I should give it one more try. I... More

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Baton Rouge, Louisiana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is a nasty And run down hotel. I got locked in a bathroom and had to have the door kicked In. Not to mention that we have virtually no hot water for any of the 2 days of our stay. I wouldn't stay here again for all the money in the world. gross. This hotel needs to be... More

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Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear LukeS97, Thank you for bringing this occurrence to our attention. We thrive to provide you with an overall satisfying service and it is disappointing to know that we did not fulfill this commitment. We would like to sincerely apologize for all the inconveniences you encountered. We want to resolve these maintenance issues immediately. Please email us at your earliest... More

Merto Ny
Top Contributor
115 reviews 115 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great choice f you need to be in or near the Galleria in Houston. It is very well priced, with large, clean rooms, nice well appointed bathrooms and a good security system for the elevators. The staff is OK, not particularly well trained but not awful either.. To get to the restaurant you have to go out into the Galleria... More

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Corpus Christi, Texas
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I knew going into our two night stay at the Westin Oaks, that it wouldn't be one of the best places to stay in Houston because of the reviews on TripAdvisor. But we decided to stay anyway because of it's location - in the Galleria. The lobby of the hotel is beautiful and a bit misleading. It's nicely decorated, and... More

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Charleston, West Virginia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay at the Westin Oaks for 3 nights. The hotel was very clean and is located within the mall. This is a great venue for shopping and dinning. I also had meetings located in the Williams tower which was only steps away without having to go outside in the Houston humidity. This hotel is also steps away... More

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Additional Information about Westin Oaks Houston at the Galleria

Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Oaks Houston at the Galleria 4*
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Also Known As:
Westin Oaks Houston At The Galleria Hotel Houston
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin

54 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Luxury Hotel in Houston #99 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Westin Oaks Houston at the Galleria is located in the Uptown Galleria area and offers the perfect setting for those who are seeking the ultimate in leisure, entertainment and recreation. ... more   less 
Number of rooms
406

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