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Westin Oaks Houston at the Galleria

4.0 of 5 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
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Westin Oaks Houston at the Galleria
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Westin Oaks Houston at the Galleria
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453 reviews from our community

Traveler rating
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    93
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Conroe, Texas, USA
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

For me the Westin Hotel means great service, luxurious contemporary rooms, super comfortable beds and their wonderful signature White Tea Smell. This Westin hotel is a much smaller, simpler and older version of the previous ones I've stayed at. Not a lot going on but a nice, soft bed to rest after a busy day and the calming smell is... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stay at the Westin the weekend of October 18th 2014. I will first highlight the good parts. Room was clean and beautiful, very spacious bathroom. We used hotwire that rated the hotel as 4 start (Compared to Intercontinental, Royal Sonesta etc) but I would say its more comparable to a regular Hilton or Holiday Inn not something spectacular. The... More

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Tupelo
Top Contributor
65 reviews 65 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Shop till you drop and then walk back to your room. There are plenty of quality shopping and dining choices nearby in and around the Galleria complex. The rooms were large and tastefully appointed. The staff was friendly and helpful. The fitness center has the basics but it's well maintained.

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Dallas, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Westin Oaks on business, and while I found the hotel to be a high quality hotel, I feel that it was a bit overpriced for what it was, particularly considering that wifi was an additional charge (tiered for different plans), and the pool was on a very unadorned, unappealing rooftop. The room was very comfortable and... More

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Richardson, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

I booked this room via Hotwire.com as I have used this booking site many times. This was the first time by blind booking came up Westin Oaks Galleria. I was quite hesitant has I had always heard that this hotel was very outdated and run down. When we checked in, I was pleasantly surprised. The service was great and the... More

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San Angelo, Texas
Top Contributor
75 reviews 75 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was happy to see my favorite in Houston hotel finally to be renovated .new carpets,not the old Chinese chests but the rooms need something more.i got a huge corner room.there was a space between entrance and bathroom empty that will be perfect for a lady's vanity set,since there was only one sink in the bathroom.not any accent color to... More

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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 weeks ago

Hotel was good but dated. Safe was broken in the room. Lots of construction in the area. Mark from security tried to fix safe 3 times,Super patient, and incredibly attentive. Overall a good experience. I would stay again.

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Hattiesburg
Top Contributor
133 reviews 133 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very updated. The elevators have no up or down buttons. You punch in floor & it tells you which elevator a,b,c or d is coming for you. The rooms are standard for a hotel. Our room overlooked the pool & outdoor track. We didn't have a refrig but 1 call to front desk fixed that. We used... More

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
235 reviews 235 reviews
29 hotel reviews
150 helpful votes 150 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed at the Westin Oaks for a couple of days while I was in Houston. The area here is located next to the Galleria, and shopping is never an issue. On arrival, this hotel looks kinda magnificent. Lift wasn't the regular one, with buttons within the lift, but had to be controlled externally on entry, and breakfast is served at... More

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Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Malcolm_See, We appreciate your review of the Westin Oaks. We value all guest feedback as it provides us invaluable information regarding the guest experience. We sincerely apologize that our WiFi and room service caused a negative impact on your stay. We assure you that your comments will be used to improve our service and thank you for your candor.... More

Kerrville, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay at the Westin Oaks at the Galleria! The staff was overwhelmingly friendly and accommodating, the public areas were elegant, the rooms were lovely and the toiletry amenities were very nice. The shower heads are hands down the very best!

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Management response:

Dear Wearytraveler416, Thank you for your review of the Westin Oaks. We are always thrilled to hear when our guest’s enjoy their Westin Experience. We hope to continue hosting you during any future travels to the Houston Galleria area. Be well, Jennifer Rincon More

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Additional Information about Westin Oaks Houston at the Galleria

Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Oaks Houston at the Galleria 4*
Number of rooms: 406
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Also Known As:
Westin Oaks Houston At The Galleria Hotel Houston
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin

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