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All 451 Houston hotels

Westin Oaks Houston at the Galleria

4.0 of 5 Motel   |   5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056 (Great Uptown)
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64%
Ranked #112 of 451 hotels in Houston
A recent review
4 of 5 stars reviewed 2 days ago
PeterMmertoNY Merto Ny
  • Reviews (422)
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422 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Baton Rouge, Louisiana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel is a nasty And run down hotel. I got locked in a bathroom and had to have the door kicked In. Not to mention that we have virtually no hot water for any of the 2 days of our stay. I wouldn't stay here again for all the money in the world. gross. This hotel needs to be... More

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Merto Ny
Top Contributor
110 reviews 110 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great choice f you need to be in or near the Galleria in Houston. It is very well priced, with large, clean rooms, nice well appointed bathrooms and a good security system for the elevators. The staff is OK, not particularly well trained but not awful either.. To get to the restaurant you have to go out into the Galleria... More

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Corpus Christi, Texas
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I knew going into our two night stay at the Westin Oaks, that it wouldn't be one of the best places to stay in Houston because of the reviews on TripAdvisor. But we decided to stay anyway because of it's location - in the Galleria. The lobby of the hotel is beautiful and a bit misleading. It's nicely decorated, and... More

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Charleston, West Virginia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the Westin Oaks for 3 nights. The hotel was very clean and is located within the mall. This is a great venue for shopping and dinning. I also had meetings located in the Williams tower which was only steps away without having to go outside in the Houston humidity. This hotel is also steps away... More

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Port of Spain, Trinidad
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my wife stayed for three nights in June '14.We choose here because of the location at the mall and we were thoroughly satisfied. The courteous staff and the great service offered at the hotel was exemplary, so was the very comfortable bed and the bathroom accessories. The convenient shopping and wide array of restaurants at the mall, summed... More

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Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Keshtrini, We greatly appreciate your 5 star review of the Westin Oaks. We are thrilled that you and your wife enjoyed a refreshing Westin Experience and that our staff assisted in providing you with a memorable three days. We hope to be able to continue providing you with such service during any future travels to the Houston Galleria area.... More

Mamou, Louisiana
Top Contributor
125 reviews 125 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here several times. We were always pleased with the service. Rooms were clean and staff was always attentive to our needs. Location is nice and easy getting back onto loop. Shopping experience was ok. Would recommend without reservations.

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Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Mike D, We appreciate your continued patronage to the Westin Oaks! We welcome all guest feedback and are elated to hear that we have continued to provide you with a refreshing Westin Experience. We hope to be able to welcome you back to the hotel soon! Be well, Jennifer Rincon More

Austin, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Currently staying here for 2nd and final night. Very little sleep last night (Saturday) as guests in several rooms nearby thought everyone needed to wake-up about 2:30 AM and ran up and down the hall while play fighting. I'm all for partying on a Saturday night but have some respect for other guests when you get back to your hotel.... More

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Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear flyntigr, We appreciate your recent review of the Westin Oaks. We regret that your stay was less than expected. We strive in providing our guests with a tranquil and serene atmosphere to unwind and regret that we did not fulfill our commitment to you. We take pride and integrity of our brand very seriously and apologize that at any... More

Dauphin Island, Alabama
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best thing about this hotel is the location. The Westin Oaks is located at the Galleria Mall and it is only minutes away from Highland Village and the Downtown Area. My 5-year-old son and I stayed at this hotel for 3 nights. The room was spacious although the furniture was not as up to date as some other hotels... More

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Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Tave S, Thank you for your kind review of the Westin Oaks. We appreciate the time you took to review your recent stay, and are thrilled that our location assisted in providing you with an invigorating stay in Houston. Should your travels bring you over the weekend with your son, you should stop in at the Westin Kids Club... More

Denver, Colorado
Top Contributor
60 reviews 60 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Being connected to the mall is why you stay here. No need to be outside in the Houston humidity. The staff went above and beyond their duty - superb. The elevators are different and took a few minuets to figure out since you type in your floor before you enter. I can't imagine how elderly or "technology challenged" people use... More

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Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Tj1551, Thank you for your review of your recent stay at the Westin Oaks. We appreciate your candor and welcome your feedback. We are thrilled to hear that our staff assisted in creating a memorable stay for you. We hope you will allow us to continue hosting you during any future travels to the Houston Galleria area. Best wishes,... More

Houston
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently attended a conference at this hotel and was excited because it is a Westin and it's in the Houston Galleria. I was disappointed in the hotel as a whole. It is very dated and the rooms were just ok. I heard so much about he most comfortable bed and it was just ok. They have a new elevator... More

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Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear PatsyRodriguez, Thank you for taking the time to review your recent stay at the Westin Oaks. We welcome all guest feedback as it provides us with invaluable insight to the areas in which we can improve. We sincerely regret that we did not assist in providing you with a relaxing and rejuvenating stay and that our destination elevators caused... More

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Additional Information about Westin Oaks Houston at the Galleria

Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Oaks Houston at the Galleria 4*
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Also Known As:
Westin Oaks Houston At The Galleria Hotel Houston
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#20 Luxury Hotel in Houston #102 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Westin Oaks Houston at the Galleria is located in the Uptown Galleria area and offers the perfect setting for those who are seeking the ultimate in leisure, entertainment and recreation. ... more   less 
Number of rooms
406

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