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All 451 Houston hotels

Westin Oaks Houston at the Galleria

4.0 of 5 Motel   |   5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056 (Great Uptown)
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Ranked #122 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed 2 days ago
Janice S New York City, New York
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430 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was nice and clean. The room was beautiful!! Proximity to restaurants and Department Stores excellent. The pool was great. Whenever we called for a service response was immediate. Parking was rather difficult. But overall the experience was very enjoyable.

Was this review helpful? Yes 1
Valparaiso, Florida
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was driving through Texas and needed a place to stay and was glad to find this hotel with free parking. Overall, it's not the fanciest Westin I've stayed in, but the room was quite comfortable. I did find the tiny balcony to be somewhat amusing; however, I stepped out there and was able to get some nice nighttime photos... More

Was this review helpful? Yes
Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Matthew P, We are thrilled to hear that you enjoyed your short trip through Houston! Your night time photos and of the rooms and Galleria skyline turned out very nice and we appreciate you having uploaded them! We hope you will allow us the privilege to continue hosting you during any future travels through Houston. Be well, Jennifer Rincon More

Fort Worth
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We visited Houston for the first time and stayed at the best place ever. The Galleria was fun shopping, great restaurants and close to the freeway. We visited NASA and Galveston and the location of hotel near freeway made for easy access. Fun place to stay and bring the kids! Mine loved it!

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Aberdeen, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was very courteous and made me feel comfortable during my stay. I liked the option of choosing whether to have maid service or get extra points. The bed truly was heavenly! There was a small balcony off my room with a view of the pool area. There was a nice outdoor pool but no hot tub. I suppose... More

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Lake Charles, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed the night here on a weekend visit to houston. Wife shopped at the galleria and I played golf. The hotel is part of the galleria. First off, they have really cool smart elevators. The lobby is hip, inviting and quiet away from the hustle and bustle of the mall and Cheesecake Factory next door. the rooms are very clean... More

Was this review helpful? Yes
Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Mruizinla, We are thrilled to hear that you enjoyed an invigorating and refreshing stay at the Westin Oaks. It is our pleasure to provide personalized service and are grateful for your kind words about Caitlin. We hope to continue providing you with our heavenly amenities during any future travels to the Houston Galleria area. Warm Regards, Jennifer Rincon More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I were in town for a planned visit to MD Anderson Cancer Center. Since this can sometimes be a very nerve-wracking experience for me, I decided to try and make it fun by turning it into a date night. Angelica in guest services made our stay so special! When I called to see if I could make... More

Was this review helpful? Yes 1
Kalyn W, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Andi G, We appreciate your 5-star review of the Westin Oaks! Thank you for your kind words in regards to our staff. It thrills us to hear that we were able to provide you with a memorable experience by displaying personalize instinctive service. We strive in creating a relaxing and rejuvenating atmosphere to unwind and we are elated that... More

Reno, Nevada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

It wasn't quite the level I had expected for a Westin, but over all nice. It's missing snacks, TV channel guide, the bath was not the lux feel that I've come to expect from a Westin. One more thing some form of art or color in the halls would add a lot in my opinion. It was clean, and the... More

Was this review helpful? Yes
Kalyn W, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Kathiang, Thank you for taking the time in providing us with your candor. We appreciate all guest feedback as it allows us the opportunity to improve. We are glad that over all your stay was satisfying and you enjoyed our relaxing and tranquil rooms. We do provide a menu for our refreshment centers so you can customize you snacks... More

kilgore, Texas
Top Contributor
58 reviews 58 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I reserved this hotel through Hotwire and I got a good deal. $109.00 for the night. My check in was painless and the room was great with a nice view and being attached to the Galleria was a perk. I do have 2 gripes though. 1st is internet access. For some reason the Westin's want to charge you for their... More

Was this review helpful? Yes 2
Kalyn W, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear jledesma, We greatly appreciate your response about your recent stay at the Westin Oaks. We aim in providing our guest with a comfortable and refreshing atmosphere and apologize that we did not accomplish this for you. We regret that the location of our phone, on the desk, was an inconvenience and we did not communicate well the location of... More

Manila, Philippines
Top Contributor
55 reviews 55 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed July 15, 2014

This was a huge disappointment for a Westin property. There were no telephone by the bed, no slippers, no snacks or drinks in the ref, no hotel directory in the room, and no turndown service. The soap was shaped so that it was very difficult to hold, and the bathroom was slippery. I guess Westin is cost-cutting! The only really... More

Was this review helpful? Yes 1
Kalyn W, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear jledesma, We greatly appreciate your response about your recent stay at the Westin Oaks. We aim in providing our guest with a comfortable and refreshing atmosphere and apologize that we did not accomplish this for you. We regret that the location of our phone, on the desk, was an inconvenience and we did not communicate well the location of... More

Dallas, Texas
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2014

Very much still enjoy this property! Very convenient for business plus has other amenities and connected to the Galleria. Spacious, nice rooms. Good service. Could perhaps add some more plugs in the room and also USB Porsche for smartphones and more products in bathrooms. Comfortable beds.

Was this review helpful? Yes
Kalyn W, Guest Relations Manager at Westin Oaks Houston at the Galleria, responded to this review

Dear Herb G, Thank you for the kind comments regarding your recent stay at Westin Oaks. We are glad that you experienced our personalized instinctive service and pleased that you enjoyed our Westin Heavenly beds that are crafted for relaxing and refreshing comfort. We appreciate your valuable feedback and spoke to the engineering department in regards to adding more plugs... More

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Additional Information about Westin Oaks Houston at the Galleria

Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Oaks Houston at the Galleria 4*
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Also Known As:
Westin Oaks Houston At The Galleria Hotel Houston
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Luxury Hotel in Houston #56 Romantic Hotel in Houston #97 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Westin Oaks Houston at the Galleria is located in the Uptown Galleria area and offers the perfect setting for those who are seeking the ultimate in leisure, entertainment and recreation. ... more   less 
Number of rooms
406

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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