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All 451 Houston hotels

Westin Oaks Houston at the Galleria

4.0 of 5 Motel   |   5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056 (Great Uptown)
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Ranked #118 of 451 hotels in Houston
A recent review
3 of 5 stars reviewed yesterday
Al M Miami, Florida
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436 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

Location is great. Right next to the Galleria Mall and to some fine restaurants. Rooms are very spacious but this property needs some remodeling. Customer service is good but don't expect them to look very happy for seeing you.

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Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed there on a business trip recently. Decent enough hotel in a great location. Staff were attentive and friendly and the room was large and clean enough. No card for TV listings provided which was a little inconvenient. Location is the winner here as it is linked to the Galleria Mall. The gym was a little tiny. Overall would stay... More

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Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Ray66, We appreciate the time you took to review your resent stay at the Westin Oaks. We are glad that our staff and location assisted in providing you with a memorable visit. We hope you will allow us the pleasure of continue hosting you during any future travels to the Houston Galleria area. Best wishes, Jennifer Rincon More

Long Island NY
Top Contributor
59 reviews 59 reviews
36 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 1 week ago

I wish there was room for half stars -- I would really like to give it 3.5 stars -- somewhat better than average, but nothing really warranting a cut above. They have a nifty new elevator system -- instead of pushing "up" or "down" when summoning a lift and trying to guess which doors you should stand in front of,... More

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TravelingCA2TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderfully located inside the Galleria. Very clean with welcoming staff. Wonderful restaurants, shopping, and ice skating just steps from your door. Also, a short drive away from museums and other points of interest. Enjoyed our stay here, we will be back!

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Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Traveling80, We are grateful for your kind review of the Westin Oaks. We are thrilled to hear that our staff and local attractions provided you with a memorable stay in Houston. We hope to continue providing you with personalized and instinctive service during any future travels to the Houston Galleria area. Be well, Jennifer Rincon More

Lafayette, Louisiana
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is attached to the Galleria -the largest mall in Houston whic makes it very convenient to shop and also has tons of places to eat nearby. It has a tiny balcony which gives an aeriel view from the top floors but I would not see the point of it from the lower .

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Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Maniacdream, Thank you for reviewing your recent visit to the Westin Oaks. We are thrilled that you enjoyed the convenience of our location and the multiple choices for dining and shopping. We hope to be able to continue providing you with this convenience during any travels to the Houston Galleria area. Be well, Jennifer Rincon More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was nice and clean. The room was beautiful!! Proximity to restaurants and Department Stores excellent. The pool was great. Whenever we called for a service response was immediate. Parking was rather difficult. But overall the experience was very enjoyable.

Was this review helpful? Yes 1
Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Janice S, We are grateful for your review of your recent stay at the Westin Oaks. We strive in providing our guest’s with a tranquil and serene atmosphere to unwind in and are thrilled to have fulfilled our commitment with you. We hope to continue being able to provide you with instinctive service during any future trips to the... More

Valparaiso, Florida
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was driving through Texas and needed a place to stay and was glad to find this hotel with free parking. Overall, it's not the fanciest Westin I've stayed in, but the room was quite comfortable. I did find the tiny balcony to be somewhat amusing; however, I stepped out there and was able to get some nice nighttime photos... More

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Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Matthew P, We are thrilled to hear that you enjoyed your short trip through Houston! Your night time photos and of the rooms and Galleria skyline turned out very nice and we appreciate you having uploaded them! We hope you will allow us the privilege to continue hosting you during any future travels through Houston. Be well, Jennifer Rincon More

Fort Worth
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We visited Houston for the first time and stayed at the best place ever. The Galleria was fun shopping, great restaurants and close to the freeway. We visited NASA and Galveston and the location of hotel near freeway made for easy access. Fun place to stay and bring the kids! Mine loved it!

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Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear 4Andersons, We are thrilled that you and your family enjoyed your first visit to Houston! It was our pleasure to host you and hope to continue assisting in providing you and your family with memorable family vacations. Best wishes, Jennifer Rincon More

Aberdeen, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff was very courteous and made me feel comfortable during my stay. I liked the option of choosing whether to have maid service or get extra points. The bed truly was heavenly! There was a small balcony off my room with a view of the pool area. There was a nice outdoor pool but no hot tub. I suppose... More

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Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Displazz, We appreciate your comments about your recent trip to the Westin Oaks. We are thrilled that you were able to enjoy the Heavenly amenities such as the bedding and shower head. We regret that the cost of wifi and lack of laundry facilities caused a disruption in your stay. You may be interested to know that we do... More

Lake Charles, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed the night here on a weekend visit to houston. Wife shopped at the galleria and I played golf. The hotel is part of the galleria. First off, they have really cool smart elevators. The lobby is hip, inviting and quiet away from the hustle and bustle of the mall and Cheesecake Factory next door. the rooms are very clean... More

Was this review helpful? Yes
Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the Galleria, responded to this review

Dear Mruizinla, We are thrilled to hear that you enjoyed an invigorating and refreshing stay at the Westin Oaks. It is our pleasure to provide personalized service and are grateful for your kind words about Caitlin. We hope to continue providing you with our heavenly amenities during any future travels to the Houston Galleria area. Warm Regards, Jennifer Rincon More

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Additional Information about Westin Oaks Houston at the Galleria

Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Oaks Houston at the Galleria 4*
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Also Known As:
Westin Oaks Houston At The Galleria Hotel Houston
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Luxury Hotel in Houston #59 Romantic Hotel in Houston #104 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Westin Oaks Houston at the Galleria is located in the Uptown Galleria area and offers the perfect setting for those who are seeking the ultimate in leisure, entertainment and recreation. ... more   less 
Number of rooms
406

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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