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Westin Oaks Houston at the Galleria

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5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
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1 room 1 guest
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Westin Oaks Houston at the Galleria
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550 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Luanda, Angola
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My job requires frequent trips to Houston. After trying other hotels downtown and the Galleria area, I discovered the Westin Oaks. The location is perfect for my needs. Easy access to freeways, adjacent to the Galleria Mall, and plenty of food options close to the hotel. The staff is efficient, professional, and very courteous. The rooms I have stayed in... More 

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Sulphur
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Our location was great for everything we wanted to do in f. Our room was huge and plenty of ways to relax. whether relaxing on the very comfortable bed or relaxing by the pool, it was great. Great restaurants and bars at the hotel.

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Houston, Texas
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed one night at the Westin Oaks. The hotel room was very clean. The bed was comfortable. The bathroom was spacious. We had a very informative bell hop. The only complaint I had at all really is the price of the valet parking. $30 is a bit absurd for valet and the area you pull into and out of... More 

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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Houston is a Big City, and this Hotel is located in a nice a calm neighborhood, but if you have to do a lot of shopping, a big mall is just across the hallway. The room is spacious and well equipped, just be aware of the AC, can be a little bit noisy. I recommend to take breakfast outside the... More 

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Coral Springs FL
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went for business, and didn't have a car. PLENTY nearby. The beds are so soft and comfy, you will think you are on vacation. Of course, you really cannot go wrong with Westin, and this property did not disappoint. The Wi-Fi is free if you are a Starwood Preferred Member (free online membership) The food at the conference was... More 

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Candance T, Guest Relations Coordinator at the Westin Oaks Houston Galleria at Westin Oaks Houston at the Galleria, responded to this review

Greetings Travel_Luv, We greatly appreciate you for taking time to provide us feedback on your stay at the Westin Oaks. It excites me to hear that you were able to take full advantage of our Heavenly Bed, room amenities, and local attractions during your stay. We are delighted to know that our property created a tranquil environment leaving you feeling... More 

Carrollton, Texas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked last minute through priceline passing through on way to Galveston. Valley parking is expensive but the staff was great. Front desk staff was welcoming and helpful. Room was what you would expect from a Westin. Giving 5 stars based on staff. Everyone was wonderful.

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Candance T, Guest Relations Coordinator at the Westin Oaks Galleria Houston at Westin Oaks Houston at the Galleria, responded to this review

Greetings Joseph D, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. We appreciate you rating our property and staff experience, 5 stars! I will share your experience with our front desk staff and send them your kind words. We hope for another opportunity to provide you with a welcoming stay... More 

Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here SEVERAL times over the last 2 months- solo, couple and family. Nice hotel in a GREAT location (direct access to The Galleria Mall) with awesome views, FREE parking (valet is also available) and GREAT customer service! The rooms are nothing fancy and the decor really needs some updating, but it's clean, the beds are ALWAYS comfy, the... More 

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Candance T, Guest Relations Coordinator at the Westin Oaks Galleria Houston at Westin Oaks Houston at the Galleria, responded to this review

Greetings Miss M, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. I am elated to hear that we were able to provide you and your family with a welcoming experience! We are honored to know that you took full advantage of our spacious rooms and Heavenly Bed and Shower during... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Love this hotel due to its awesome staff and great location. Being there so often makes my stay enjoyable when staff treat me so well, just like close friends, and I have a great mall to walk around on my minimal free time. Recommend this hotel over and over to travelers when visiting Houston.

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Candance T, Guest Relations Coordinator at the Westin Oaks Galleria Houston at Westin Oaks Houston at the Galleria, responded to this review

Greetings WitchofPhilly, Thank you for taking time to provide us feedback on your recent stay at the Westin Oaks. It brings me much fulfillment to hear that our property's location and staff provided you friendly service that encouraged an welcoming experience. Thank you for recommending our hotel to all travelers visiting the city of Houston. We hope for the opportunity... More 

Tyler, Texas
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a tad delayed, but wanted to make sure I share! Stayed here in March for a girls trip for our friend to pick a wedding gown. I had emailed ahead of time to make sure we would be good on sleeping arrangements, and they responded very quickly. That was impressive from the start. Upon checking in, the girl... More 

Was this review helpful? Yes
Candance T, Guest Relations Coordinator at the Westin Oaks Galleria Houston at Westin Oaks Houston at the Galleria, responded to this review

Greetings MarissaKC, Thank you for taking time to provide us feedback on your recent stay at the Westin Oaks. I am excited to hear that our staff provided fast and friendly service before and during your stay. It is refreshing to know that you were able to take full advantage of our Heavenly Bed and the delicious welcoming amenity for... More 

San Antonio, Texas
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed for a conference. Very helpful personnel. Rooms were nice, updated compared to others I've stayed at (no fan in bathroom though?). Did not have any information in the room about location of pool, workout facilities, how to obtain internet access (or maybe we had to pay for it). Was connected to the Galleria mall, making shopping much easier. Not... More 

Was this review helpful? Yes
Candance T, Guest Relations Coordinator at the Westin Oaks Galleria Houston at Westin Oaks Houston at the Galleria, responded to this review

Greetings wanderlust0417, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. We appreciate your kinds words regarding our staff and that our rooms provided you a comfortable stay.I apologize that the location of our pool, Westin Workout room, and Wi-Fi log on information was not communicated, hindering you from a full... More 

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