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All 447 Houston hotels

Westin Oaks Houston at the Galleria

4.0 of 5 Motel   |   5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056 (Great Uptown)
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Ranked #98 of 447 hotels in Houston
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397 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I love this hotel. It has a fantastic location and provides convenient access to a fabulous mall in Houston. My only complaint is they charge for printing and on top of that they charge $5.50 for every 10 minutes you use the computer while printing (even if you are not using the internet? - i.e. printing a file from a... More

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Atlanta, Georgia
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the hotel during a business trip and I was pleasantly surprised. The room was spacious and clean. Service from the start was very good. Loved the fact that for $5 dollars - total - I was able to get New Balance work-out gear (top, pants, shoes and socks). Not $5 dollars a day; but in total. So... More

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Midwest Illinois
Top Contributor
56 reviews 56 reviews
54 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There are two Westin properties at the Houston Galleria, which can be confusing. The Westin Oaks is conveniently located in the Galleria mall with good access to shops, restaurants, and nearby attractions. The rooms are a standard Westin experience, yet the rooms are much more spacious than other Westin properties I've stayed in. Request a room on the side of... More

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Analia C, Guest Relations Manager at Westin Oaks Houston at the Galleria, responded to this review

Dear l0vebug, We thank you for your four-star review at our Westin Oaks. We are thrilled to hear that our room and location assisted in providing you with an excellent stay with us. We hope to continue being able to provide you with a rejuvenating place to stay on any future visits to the Houston Galleria area. With kindest regards,... More

Weslaco, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We have been coming here for years and ALWAYS this hotel stands above the rest! Miquel was so nice and helpful at check- in and went above and beyond. Thanks also to Michael who was helpful and courteous and clearly wanted to make our stay the best! I am still amazed at the size of the rooms and all the... More

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San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Free parking at the Galleria is a plus if you stay at this Hotel. The rooms are spacious and very comfortable and a good place to retreat to in between shopping excursions. Our family gives one another gift certificates and money for Christmas and we book this hotel for Jan.2 for two days of shopping which is a good way... More

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Texas City, Texas, USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Westin at Westheimer for business for one night. Overall a very pleasant experience. Rooms top notch with plenty of space and updated interiors. Large TV with good channel selection. The 2 queen beds were well done with high thread linen. Parking valet very courteous and prompt. There is a free parking lot as well if you would... More

Was this review helpful? Yes 1
Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear HKSurgeon, We greatly appreciate the kind review of your recent stay at the Westin Oaks. We are thrilled that you enjoyed all aspects of your stay including the Heavenly bedding. We strive in providing our guests with an atmosphere where they are able to recharge and renew and are pleased to hear that we fulfilled our commitment to you.... More

Dallas TX
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I chose this hotel for its location attached to The Galleria, which was great for the shopping we had planned for a girls/rodeo weekend. The staff was very friendly, helpful and accommodating. The restaurant, unlike a lot of hotel restaurants, was really good. Clean, comfortable room with nice amenities. My only real complaint would be with Westin's "green" program -... More

Was this review helpful? Yes 1
Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Missgrl, We are thrilled that you were able to enjoy a girls weekend at our hotel! We regret that we did not thoroughly explain our Make a Green Choice Program and that this caused a disruption in your stay. With the Make a Green Choice program we do not enter the room, however we will replenish any amenities upon... More

Moscow
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in Houston to on business purposes and want to share impressions about my week stay at Westin Oaks Hotel. The apartment was booked in advance by the company I work for that is why I did not pay for it. The room as well as my queen-size bed was really huge (especially in comparison with normal rooms in... More

Was this review helpful? Yes 1
Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Maria C, We appreciate your kind review of the Westin Oaks. We regret that we were not able to assist you further in getting your tablet to connect to our wifi. It is great to hear that our staff was helpful though in assisting you during your stay. We hope to have the opportunity to host you again and... More

Dallas, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel had started to show it's age when I last stayed several years ago. Fortunately the ownership has reinvested and it is back. The rooms are fresh and roomy, the new elevator system (dispatched to your floor) is great and eliminates one of the biggest problems at the hotel. Hotel staff is helpful and friendly. This hotel is all... More

Was this review helpful? Yes 1
Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear James C, We sincerely appreciate your kind review of the Westin Oaks. We strive in providing our guests with a relaxing and rejuvenating atmosphere to unwind in and are thrilled to hear that we fulfilled our commitment to you. We hope to continue providing you instinctive service during any future travels to the Houston Galleria area. Best wishes, Jennifer... More

Hyattsville, Maryland, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 10, 2014

I stayed at the Westin Oaks this past weekend (Friday and Saturday night) because we flew into for my dad's 70th birthday. At first I was pretty hyped that the hotel was adjoined to the mall. BUT after searching for parking for 30 minutes one time, and having to pay $7 for 10 minutes (so I could run upstairs and... More

Was this review helpful? Yes 1
Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear ArtNSoulEscapes, We appreciate your review of the Westin Oaks. We regret that parking caused a disruption in your stay and that we did not provide you with a suitable alternative or solution. In regards to the refreshment center in the room, we sincerely apologize for not having effectively communicated to you that the refreshment center stays at room temperature.... More

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Additional Information about Westin Oaks Houston at the Galleria

Also Known As:
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston At The Galleria Hotel
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin
Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Houston
#88 Business Hotel in Houston
#98 Romantic Hotel in Houston
#111 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Oaks Houston at the Galleria 4*
Official Description (provided by the hotel):
The Westin Oaks Houston at the Galleria is located in the Uptown Galleria area and offers the perfect setting for those who are seeking the ultimate in leisure, entertainment and recreation. ... more   less 
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