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Westin Oaks Houston at the Galleria

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5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
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Westin Oaks Houston at the Galleria
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539 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed for a conference. Very helpful personnel. Rooms were nice, updated compared to others I've stayed at (no fan in bathroom though?). Did not have any information in the room about location of pool, workout facilities, how to obtain internet access (or maybe we had to pay for it). Was connected to the Galleria mall, making shopping much easier. Not... More 

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5 of 5 stars Reviewed 4 days ago NEW

We came in for an Astros game and tried out the Galleria area. The hotel was excellent. James hooked us up with a large corner room and we had a blast. We didn't try the hotel restaurant, but the direct connection to the mall (and Starbucks) was a big plus.

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Pharr, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was here for a conference at the galleria and was so happy to have stayed here. It's so convenient for the avid shopper. The staff was incredibly friendly and very knowledgeable. I love how their tags have their hobby listed under their name, making it a more personable experience.

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Jackson, Mississippi
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Went for church convention. Great place for meetings and relaxation. The hotel is attached to the Galleria mall and extremely accessible to any shop that you like to shop in. Great views of the city and other shopping in close proximity. Just park and walk. Because we had to be up early for the convention, McDonald's, Chick Fil A, Subway... More 

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Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on a business trip and I actually thought it was a bit outdated it's nice but for the price I expected a lot more the most convenient thing about it is that it's attached to the galleria mall I personally wouldn't stay there again I have stayed at more luxurious hotels for less money.

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New Orleans, Louisiana
Level Contributor
115 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Westin has a nice lobby and has recently been refurbished. But, it still feels kind of old. The hallways are very plain and dull. The rooms are typical Westin decor. The bathroom was fine. I did like the little balcony our room had. The Heavenly beds are always comfy. I found the pool to be pretty dull and run... More 

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Suffolk, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had to stay here one night after an exhausting day of flight delays and cancelations......checkin was good, the staff was great....one thing.... I called and asked about 24 hour room service and wasn't informed of the very limited menu.....

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Abbeville, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel front desk was very nice as we checked in! Our room on the fourth floor was facing the pool! Loved that we had a sliding door in the back of the room that oped to go sit at the pool!!! We had a great time and so convenient to the Galleria! Would definitely stay here next time we... More 

Was this review helpful? Yes 1
Edinburg, Texas
Level Contributor
158 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Westin Oaks the long 4th of July weekend. We booked online and asked for a king bed room. We arrived about 4:00 pm and checked in. The entrance was hard to find and there was a lot of construction around and in the hotel. Parking is free in the Galleria parking lot so you will be... More 

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Detroit, Michigan
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First off, I'm a road warrior business traveler. My team and I have stayed at this property a couple times a month since June of 2014 (although I, along with a few of my teammates, have since moved to another property due to problems we encountered at this property). The only reason we were reluctant to switch away from the... More 

Was this review helpful? Yes 4

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