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Westin Oaks Houston at the Galleria

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5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
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Westin Oaks Houston at the Galleria
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542 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed here SEVERAL times over the last 2 months- solo, couple and family. Nice hotel in a GREAT location (direct access to The Galleria Mall) with awesome views, FREE parking (valet is also available) and GREAT customer service! The rooms are nothing fancy and the decor really needs some updating, but it's clean, the beds are ALWAYS comfy, the... More 

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Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Love this hotel due to its awesome staff and great location. Being there so often makes my stay enjoyable when staff treat me so well, just like close friends, and I have a great mall to walk around on my minimal free time. Recommend this hotel over and over to travelers when visiting Houston.

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Tyler, Texas
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a tad delayed, but wanted to make sure I share! Stayed here in March for a girls trip for our friend to pick a wedding gown. I had emailed ahead of time to make sure we would be good on sleeping arrangements, and they responded very quickly. That was impressive from the start. Upon checking in, the girl... More 

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San Antonio, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed for a conference. Very helpful personnel. Rooms were nice, updated compared to others I've stayed at (no fan in bathroom though?). Did not have any information in the room about location of pool, workout facilities, how to obtain internet access (or maybe we had to pay for it). Was connected to the Galleria mall, making shopping much easier. Not... More 

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5 of 5 stars Reviewed 1 week ago

We came in for an Astros game and tried out the Galleria area. The hotel was excellent. James hooked us up with a large corner room and we had a blast. We didn't try the hotel restaurant, but the direct connection to the mall (and Starbucks) was a big plus.

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Pharr, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was here for a conference at the galleria and was so happy to have stayed here. It's so convenient for the avid shopper. The staff was incredibly friendly and very knowledgeable. I love how their tags have their hobby listed under their name, making it a more personable experience.

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Jackson, Mississippi
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went for church convention. Great place for meetings and relaxation. The hotel is attached to the Galleria mall and extremely accessible to any shop that you like to shop in. Great views of the city and other shopping in close proximity. Just park and walk. Because we had to be up early for the convention, McDonald's, Chick Fil A, Subway... More 

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Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on a business trip and I actually thought it was a bit outdated it's nice but for the price I expected a lot more the most convenient thing about it is that it's attached to the galleria mall I personally wouldn't stay there again I have stayed at more luxurious hotels for less money.

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New Orleans, Louisiana
Level Contributor
119 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Westin has a nice lobby and has recently been refurbished. But, it still feels kind of old. The hallways are very plain and dull. The rooms are typical Westin decor. The bathroom was fine. I did like the little balcony our room had. The Heavenly beds are always comfy. I found the pool to be pretty dull and run... More 

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Suffolk, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had to stay here one night after an exhausting day of flight delays and cancelations......checkin was good, the staff was great....one thing.... I called and asked about 24 hour room service and wasn't informed of the very limited menu.....

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