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BEST WESTERN Plaza Hotel & Suites at Medical Center

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6700 South Main Street, Houston, TX 77030
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BEST WESTERN Plaza Hotel & Suites at Medical Center
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368 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed today NEW

Wonderful clean hotel, I enjoyed every minute & did not want to leave. John at front desk was very pleasant with great attitude, took great care of me & my family. I thank him very much for that! Located on Holcomb & Main st. next to Burger King, across the street from medical center, easy access. Free breakfast in am,... More 

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5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The employees were very kind & helpful. Free parking is great for the area. It's very convenient to the medical centers, and great medical rates. Most of the breakfast was bad, but yogurt, juice, & coffee were fine. The room smelled a little musty. The bathroom looks like it may have been partially updated, but still seemed a little unpleasant.... More 

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Raymond, Mississippi
5 of 5 stars Reviewed 2 days ago NEW

My experience here is always a great one when I come for my doctor appointments. John helped my wife and I out tremendously during our stay this time. He was very helpful on the phone and when we met him at the front desk to check in.

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Corpus Christi, Texas
5 of 5 stars Reviewed 2 days ago NEW

Hotel location is so convenient for medical appointments. The hotel isn't a 5 star but for the length of time we are in room, it meets our needs. Price is reasonable compared to the other hotels in this area and we are able to leave our vehicle here while we go to medical appointments in the area. John at the... More 

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Victoria, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel for the past few months on and off the staff makes it for a great stay. John helped me out this last time and went above and beyond in customer service!! He deserves a raise! Clean room, nice lobby, and great location super close to the hospital I attended!

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New Orleans, Louisiana
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Want to thank John for his great customer service at the reservation desk. He is very knowledgeable and cares about the guests. Extremely helpful with everything we needed! The room was clean and nightly rate was reasonable, plus it was so close to MD Anderson which is extremely important. The hotel needs updating and Wifi was very poor!

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Harlingen, United States
1 review
2 of 5 stars Reviewed 1 week ago

My non-smoking room reeked of smoke. The Wifi was very poor and I had to create a hotspot from my phone. The breakfast was not that great; much of the food was dried out and there was very little fruit available. The lobby chandeliers were full of cobwebs which made me initially wonder what the rooms would be like. It... More 

Review collected in partnership with Best Western

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Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

My kids were happy about the "staycation" and the room, until they tried to access the internet and watch TV in the evenings. The channel choices were extremely limited and the wi-fi was pretty much useless on their tablets. I feel that the room was just average as far as appearance went but the beds were extremely comfortable.

Review collected in partnership with Best Western

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College Station, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

We've stayed in this hotel before during the livestock show and I remember it being very clean. We had a suite during t his last stay and the mattresses were lumpy and the room had a stale odor which may have come from the AC. While the room was cool, it was sticky! The toilet leaked from the tank every... More 

Review collected in partnership with Best Western

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Houston, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The lobby was spotless and beautiful. The rooms smelled old and really need updating. The mattress was lumpy and uncomfortable. I cancelled the second night. We've stayed in the hotel before and I remember it being very clean. Maybe it was just the suites that need updating.

Review collected in partnership with Best Western

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