We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Houston Downtown

#164 of 468 Hotels in Houston
Certificate of Excellence
Hotel website
Hotel deals
1700 Smith Street, Houston, TX 77002
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Crowne Plaza Houston Downtown
Professional photos View all
Browse nearby
Crowne Plaza Houston Downtown
Write a Review

350 reviews from our community

Traveler rating
    120
    119
    60
    33
    18
See reviews for
44
51
33
167
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (350)
  • Mar-May only
    (90)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (66)
All months
There are newer reviews for Crowne Plaza Houston Downtown
See the most recent reviews
Omaha, Nebraska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2011

The time that i have spent here has been very relaxing with the comforts of a home feeling. The staff has exceeded beyond my expatations from their helpfullness. If you want to have a peacefull nights rest and service that is above the rest you should stay at the Crowne Plaza in Houston TX.

Was this review helpful? Yes 2
Long Beach CA
Top Contributor
71 reviews 71 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 31, 2011

Since staying here just 2 months ago the rooms now have wireless Internet and it works GREAT! This was a great improvement, as my trips here are all for business. Thank you!! I also want to comment on the incredibly friendly and helpful staff. Chris and John at the front desk were efficient, jovial, accommodating and welcoming. Throughout my stay... More 

Was this review helpful? Yes 1
DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Hi CA Katie, We are delighted to have you back as our guest and I am very pleased that you found the recent upgrade to Wireless Internet to be a great amenity for you. We are always striving to increase our guest's experience and we thank you again for all of your feedback. We look forward to seeing you again... More 

Ploiesti, Romania
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 29, 2011

Stayed for 7 days on the occasion of the OTC. Nice hotel, friendly staff, good value for money.

Was this review helpful? Yes
DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Thank you for your comments, we are thrilled that you enjoyed your stay and hope to have you as our guest again very soon! More 

Houston, Texas
1 review
5 of 5 stars Reviewed July 28, 2011

I have stayed at the Crowne downtown for about 2 month and I have really enjoyed my stay. The best thing about this hotel is the staff. Everyone has been very friendly. The General Manager, the Desk Clerks, the Valets, the restaurant staff have all been courteous, helpful and friendly. I have gotten to know many of them by name... More 

Was this review helpful? Yes
DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Hi Lee, Thank you for taking the time to tell others about your experience at the Crowne Plaza Houston Downtown! I am thrilled that you thought so highly of our team members and the service you received while staying with us. We hope to have you as our guest again very soon! More 

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 14, 2011

My first business trip to Houston. The staff is super friendly. Requests were fulfilled quickly. Free in room wi-fi. Cool, comfortable and quiet room. Hotel restaurant is good.

Was this review helpful? Yes
DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Hi Marie, Thank you so much for sharing your experience with others. We are thrilled that you found our hotel to be the perfect place to be your home away from home while traveling on business. We look forward to seeing you again very soon! More 

Long Beach CA
Top Contributor
71 reviews 71 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 11, 2011

When corporate business sites negotiate low rates, I'm always a bit suspect. In this case, I was pleasantly surprised. The Crowne Plaza was a perfect location (connected to my company by a bridge) with great restaurants within easy walking distance (Pappas and Cyclone Anaya) and very comfortable accommodations. Front desk staff was extremely helpful and friendly, recommending restaurants and routes.... More 

Was this review helpful? Yes
DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Dear CAKatie, Thank you so much for sharing your experience with others! We are very proud of our staff and appreciate you taking the time to recognize our team as well as the quality of the hotel and it's services and amenities. We hear you about the Wireless in the guest rooms and theGREAT news is all of our guest... More 

The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2011

Several of our friends decided to go down to watch the Freedom Over Texas fireworks show on the 4th of July due to the cancellation of many area fireworks shows . We spent WAY less money on our hotel than we would have on fireworks. We had the best experience from valet to check-in. The hotel REALLY shined with their... More 

Was this review helpful? Yes 1
DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Thank you so much for sharing your fantastic guest experience with us while attending the 4th of July celebration. I am happy to hear that Johnny was so hepful to your group. He is a new addition to our team and I am so happy to hear that he was able escalate your guest experience. He is over the moon... More 

Warsaw, Poland
Top Contributor
52 reviews 52 reviews
51 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed June 23, 2011

It's a very nice hotel, with great staff, spacious rooms, located just right in Houston Downtown. The room is comfortable, bed is more than OK. It's not easy to get to the parking lot in front of the hotel when arriving for the first time, but after couple of tries - it's easy. All you Europeans - don't me mislead... More 

Was this review helpful? Yes
DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Hello Mr. 7dust, I am thrilled that you enjoyed your recent stay with us. We do have a great staff and our Tempurpedic beds receive rave reviews quite often from our guests. You are dead on in regards to the "mass transit" system. Houston lacks a public transportation system, you do need a car to get around Houston! Good news... More 

South Padre Island, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2011

I am never disappointed with this hotel. It is the only place I stay in Houston. They treat me so well.

Was this review helpful? Yes
DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

We are happy to have you as one of our many satisfied, repeat guests. Thanks for sharing your experience with others, we hope to see you again soon! More 

Dallas, Texas
1 review
5 of 5 stars Reviewed May 20, 2011

A group of friends and I are from Dallas and we came down to Houston for a concert. We had heard wonderful things about this hotel and decided to try it out ourselves. This hotel was fabulous, all the way from the rooms to the staff. The food in the restaurant was fabulous and well priced. We also enjoyed the... More 

Was this review helpful? Yes
DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Thank you for taking the time to tell everyone about your great experience at the Crowne Plaza Houston Downtown! We are very proud of our hotel, it's location and the service and value we provide to all of our guests! We hope to have you as our guest again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

143 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Bathroom (9)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (14)
Viewed
Dining (4)
Viewed
Room/suite (12)
Viewed
View from room (2)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (81)
Viewed
Dining (8)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (17)
Viewed
Room/suite (25)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question