We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Houston Downtown

Hotel website
Hotel deals
1700 Smith Street, Houston, TX 77002
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Houston Downtown
Professional photos View all
Browse nearby
Crowne Plaza Houston Downtown
Write a Review

360 reviews from our community

Traveler rating
    123
    121
    65
    33
    18
See reviews for
45
55
33
172
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (360)
  • Mar-May only
    (100)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (66)
All months
houston
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is our go to hotel when staying in downtown Houston. Consistently a perfect 10 with amazing customer service across the board with clean comfortable rooms and excellent room service food that won't break the bank. I recommend it highly!

Was this review helpful? Yes
Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear RobertaSugarLandTX, Thank you so much for taking your time to fill out an online review regards to your recent stay here with us at Crowne Plaza Downtown Houston. I am so ecstatic to hear that both of you guys loved your stays here with us! It is always truly an honor to get not only a five-star review but... More 

athens
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed in the hotel for 3 nights, bed is comfortable but I couldn't rest completely because of the A/c it's impossible to turn it off and its noisy even on low fan. i didn't like the only option for valet parking $$

Was this review helpful? Yes
Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear dipapi, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at Crowne Plaza Downtown. I am disappointed to hear that you did not love your stay with us. I wish we were notified to fix the following issue so we could have made sure you had a... More 

2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Ok positives first. I stay in about 80 hotel rooms a year and am stuck eating hotel food most stays. The food at this hotel is excellent. I know of no other hotel ( including 5 star properties) that serve up such a creative and tasty menu. ( Try the skirt steak with chimichurri sauce or fried chicken stuffed with... More 

Was this review helpful? Yes
Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear Kathy F, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at Crowne Plaza Downtown. I am sadden to hear that you did not have a great first impression with us. That is not how we do at all, especially when we strive for every guest to... More 

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at this hotel was very helpful.The room was clean and comfortable. The wifi in he room was good. The breakfast was very good. I was Happy with my stay here. The bar at the hotel was not so interesting.

Was this review helpful? Yes 1
Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear nige2014, Thank you so much for taking your time to fill out an online review regards to your recent stay here with us at Crowne Plaza Downtown. I am happy to hear that you enjoyed your stay here with us overall and our accommodation, staff, and food was satisfactory. We are in the process of doing renovations so we... More 

DeRidder, Louisiana
Top Contributor
52 reviews 52 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a lovely hotel! So many wonderful things to say about it. Bed was so comfy. Hotel is super quiet. Great night's sleep. Staff was ultra friendly and helpful. Amenities galore!! They actually have a keurig in the room. Centrally located to all of downtown Houston. Valet parking makes you feel so special. The free breakfast in Brazos restaurant was... More 

Was this review helpful? Yes 1
Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear JanCsMomma, Thank you so much for taking your time to fill out an online review regards to your recent stay here with us at Crown Plaza Downtown Houston! I am so ecstatic to hear that you had a fantastic stay with us! We are always aiming high to make sure every guest feels at home and have a perfect... More 

DeRidder, Louisiana
Top Contributor
88 reviews 88 reviews
11 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 1 week ago

OK, So I have stayed in many hotels in my life but I really have to hand it to the Crowne Plaza Houston Downtown. I loved my stay here. All the staff that I had interactions with were all friendly, personable and helpful. Everywhere I went in the hotel wa sclean and tidy. It was a quiet hotel as well.... More 

Was this review helpful? Yes
Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear SuperDork, Thank you so much for taking your time to fill out an online review regards to your recent stay here with us at Crown Plaza Downtown Houston! I am so ecstatic to hear that you had a perfect stay with us! I am also grateful that we were able to make it a five-star rating for you! It... More 

Gulf Coast
Top Contributor
130 reviews 130 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel deal through Priceline and got it for a ok deal. Arrived at the hotel around 5:00pm.Front desk said that our reservation had been cancelled by Priceline at the "guest" request. I started asking questions immediately because anyone that uses Priceline knows it is virtually impossible to get a reservation cancelled. So Front desk says calls, on phone... More 

Was this review helpful? Yes
Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear GulfCoastNikki, First and foremost, thank you so much for taking your time to fill out an online review regards to your recent stay here with us at Crowne Plaza Downtown. Secondly, it saddens me to hear that you did not have a great stay with us due to the issues that you have encountered. I want to give you... More 

Lake Charles, Louisiana
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Houston this past weekend for a concert and stayed at the Crowne Plaza. It was a very nice stay for overnight. I've stayed at other downtown hotels in Houston and they could be more elegant, but for the rate and location, it was very convenient. It offers a full scaled restaurant and bar (definites for me).The food... More 

Was this review helpful? Yes
Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear Anthony A, Thank you so much for taking your time to fill out an online review regards to your recent stay here with us. I am ecstatic to hear that you and your father enjoyed your stay here with us and found our accommodations, location,and service above expectations. We are always working to make sure every guest has a... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed at Crown plaza down town during OTC for 6 nights .. the hotel is located in the sleepy business district of the downtown .. where there is no social life or activities after 6 pm...Crown plaza comes with it's own old carpet , wall scent .. i believe a good air freshener for a longer period can improve ...... More 

Was this review helpful? Yes
Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear TalhaMalik, First and foremost, thank you so much for taking your time to fill out an online review regards to your recent stay here with us at Crowne Plaza Downtown. I am sadden to hear that we were not able to make your stay a five star rating. I wish we had the chance to introduce you to Midtown... More 

Paris, France
Top Contributor
121 reviews 121 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It's a standard Crowne plaza with traditional offer for this brand. A good value. This one must be renovated and is very very noisy near the Interstate...at the opposite, the welcome is perfect. The breakfast is correct except the conditioned air too cold...

Was this review helpful? Yes
Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear Traveler62France, I want to first and foremost thank you for taking your time to fill out an online review regards to your recent stay with us at Crowne Plaza Downtown. I am sadden to see that we weren't able to make your stay a great memorable stay. I do want to inform you, Traveler62France, that we are due to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

143 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Bathroom (9)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (14)
Viewed
Dining (4)
Viewed
Room/suite (12)
Viewed
View from room (2)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (81)
Viewed
Dining (8)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (17)
Viewed
Room/suite (25)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (20)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay