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All 451 Houston hotels

Crowne Plaza Houston Downtown

3.5 of 5 Hotel   |   1700 Smith Street, Houston, TX 77002 (Downtown)
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Ranked #98 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
momilen Makati, Philippines
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278 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Makati, Philippines
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed today NEW

A+ for the hotel staff. They were very helpful and pleasant to deal with. From giving directions, getting you taxi cabs, helping with packages and luggages to providing answers to inquiries. The hotel was connected to other buildings (via skyways and tunnels) which means you do not have to walk under the heat (or sometimes the rain) to office buildings... More

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Port Saint Lucie, Florida
Top Contributor
81 reviews 81 reviews
48 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is on the south side of downtown Houston. It's a pretty long walk tuba downtown attractions but only a short cab ride away . The hotel is a little bit older but has been kept in great shape. hotel staff are extremely professional, well trained, and very helpful. Parking is by valet and the valet very responsive. I... More

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Soojin H, Guest Services Manager at Crowne Plaza Houston Downtown, responded to this review

Dear Sailright, Thank you so much for taking your time to share your recent experience with us. We are thrilled to hear that you enjoyed your stay with us and that our accommodation, hotel staff, valet, and restaurant was up to your expectation. We hope to see you back here soon so we can make your next experience even better.... More

Holbrook, New York
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here for the Boys National Volleyball Tournament and although it is a very nice place to stay there really isnt much to do there because it is located in the business district. Hotel Representative John was great and made our stay great. He took care of any needs or concerns we had. One bad thing is what they... More

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Soojin H, Assistant Front Desk Manager at Crowne Plaza Houston Downtown, responded to this review

Dear VinceCuraro, Thank you so much for sharing your recent experience with us! I am glad we were able to make your stay enjoyable. I do understand our parking rates can be pricy during the week, due to our location being in downtown, but we do try to accommodate as best as we can. We hope to see you and... More

Austin, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for two nights to attend a wedding downtown. It was a nice, clean hotel with an okay restaurant on second floor. Room and bathroom were very clean, bed was very comfortable! But what we enjoyed the most was the proximity to great restaurants and bars. We were in walking distance to fun stuff, and we... More

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Soojin H, Assistant Front Desk Manager at Crowne Plaza Houston Downtown, responded to this review

Dear m0pan, Thank you so much for taking your time to fill out an online review regarding your recent stay with us. We are ecstatic that you found our location to your preference. As far as your restaurant experience, I will make sure to pass on the comment so we can improve upon the service and food quality. We want... More

Sacramento, CA
Top Contributor
70 reviews 70 reviews
26 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here in March'14 while attending a family wedding. Reasonably priced hotel in downtown location with clean, comfortable and relatively spacious rooms.Staff were friendly and we had a pleasant stay overall.

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Soojin H, Assistant Front Desk Manager at Crowne Plaza Houston Downtown, responded to this review

Dear sr6266, Thank you so much for sharing your recent experience with us and taking your time to complete our online survey. We are delighted to hear that you had a pleasant experience with us. We are currently in process of doing renovations to make our hotel even better. We hope to see you and your family again, rather it... More

Dallas, Texas
Top Contributor
56 reviews 56 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very well-maintained older hotel with a lot of charm. The Crowne Plaza brand is somewhat of a mixed bag--you never really know what you are going to get. But anyone familiar with typical Crowne Plaza Hotels will be pleasantly surprised by this location. The lobby and public spaces are classic, the staff is warm and welcoming, and... More

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DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Dear Dallas David, Thank you for choosing the Crowne Plaza Downtown during your recent visit to Houston. We are thrilled that you enjoyed the hotel and it's services. Stay tuned for more updates soon as we improve to serve you better! Happy Travels! More

Cypress, Texas
Top Contributor
84 reviews 84 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here to attend a function in downtown Houston. The bed was wonderful - exceptional towels and linens. The room was extremely humid - the papers on the desk were damp. I did stay during an exceptional rainstorm, but a hotel of this caliber should have dehumidifiers (especially in Houston). The restaurant served an excellent lunch. The breakfast buffet was... More

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DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Dear Bridgenutt, Thank you so much for your kind comments, we are thrilled you enjoyed the hotels and amenities (minus the Texas humidity)! We hope to have you as our guest again soon! Kind Regards, More

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed two nights in standard king bedroom for business. Room was spacious though the amenities were lacking i.e. no robe, slippers, tea bags, minimal cups. I was not well but found the bed comfortable and room service was friendly, prompt and efficient. As remained in room one day, heard doors slamming and loud voices from what seemed to be maid... More

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DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Hi DCCool, Thank you choosing the Crowne Plaza Houston Downtown, we hope to have you as our guest again very soon! More

Austin, Texas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Older, smaller hotel in downtown. Good location and quit place, but older and not as nice as the more modern hotels. Valet only parking is a drag, but the staff was friendly enough. I didn't try the food.

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DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Dear Jason C, Thank you for sharing your recent experience. We do have some exciting updates taking place at the hotel over the net couple of months. We hope that you will choose to be our guest again the next time you are visiting Houston. Happy Travels! More

Surrey
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

I stayed here for 4 days. My room was upgraded to a junior suite, even though it was an award stay. It was a good room. However, I judge hotel rooms by the level of total silence and darkness they provide. OK, it was dark enough, but single-glazed windows for a downtown property is a bit strange, and they certainly... More

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DIRECTOROFSALES007, Director of Sales at Crowne Plaza Houston Downtown, responded to this review

Dear akhill, Thank you for sharing your comments about your stay at our hotel. I will be sure to happy to pass along your comments regarding the restaurant. We hope to have our guest again very soon! More

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Additional Information about Crowne Plaza Houston Downtown

Address: 1700 Smith Street, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Houston Downtown 3.5*
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Hotel Style
#67 Family Hotel in Houston #98 Spa Hotel in Houston #100 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but Crowne Plaza Houston-Downtown is just that. A premier locale situates us between the buzzing industry sector including giants such as ExxonMobil and Chevron as well as fantastic Houston attractions like Minute Maid Ballpark, home of the Houston Astros. Retire to your room and enjoy the plush delights of our exclusive Tempurpedic mattresses and turndown service, with modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive club rooms provide extra spacious accommodation. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include only PRECOR equipment, and don t miss a meal at Brazos Restaurant. Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of Crowne Plaza Houston-Downtown, among the finest of hotels in Houston. ... more   less 
Number of rooms
259

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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