Crowne Plaza Houston Downtown (TX) - Hotel Reviews

Also Known As:: Crowne Plaza Houston Downtown Hotel; Crowne Plaza Houston Downtown Hotel Houston; Crowne Plaza Houston; Houston Crowne Plaza

Address: 1700 Smith Street, Houston, TX 77002

Phone Number:

Region: United States > Texas > Texas Gulf Coast > Houston > Downtown

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#45 Business Hotels in Houston

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but Crowne Plaza Houston-Downtown is just that. A premier locale situates us between the buzzing industry sector including giants such as ExxonMobil and Chevron as well as fantastic Houston attractions like Minute Maid Ballpark, home of the Houston Astros. Retire to your room and enjoy the plush delights of our exclusive Tempurpedic mattresses and turndown service, with modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive club rooms provide extra spacious accommodation. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include only PRECOR equipment, and don t miss a meal at Brazos Restaurant. Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of Crowne Plaza Houston-Downtown, among the finest of hotels in Houston. ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, Priceline, Hotels.com, Hotwire, Venere, Olotels, getaroom.com, Agoda and HotelsClick so you can book your Crowne Plaza Houston Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Jane S

McAllen, Texas

Contributor

14 reviews

4 hotel reviews

Reviews in 4 cities

3 helpful votes

“Great Hotel in a Great Location”

Reviewed June 18, 2013 NEW

Very clean rooms. Staff was very accomodating. The ice machine on our floor was empty; when my son went to look for another one and got "lost", an employee in housekeeping asked him his room number and in 2 minutes had brought him some ice. Decent pool area and nicely equipped fitness room. This hotel is walking distance to lots... More

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BigDaddyP5134

Deerfield, Illinois

Reviewer

4 reviews

Reviews in 2 cities

“Superior Customer Service”

Reviewed June 17, 2013 NEW

From check in to check out, everyone we encountered at the hotel was extremely helpful- from offering to upgrade us to a larger room (without me asking), to offering to send up a roll away cot (which arrived within 5 minutes) to offering bottles of water while we waited for the complimentary shuttle to Minute Maid Park (super convenient). The... More

Thank you so much for your kind words about our hotel and staff! We greatly appreciate you taking the time to share your previous experience with us. It was our pleasure to upgrade you and we are glad you enjoyed the room and complimentary water. We hope to see you in the near future. Until then, safe travels! Warmest regards,... More

LaViajera1205

Baytown, Texas

16 reviews

3 hotel reviews

Reviews in 11 cities

7 helpful votes

“There's always a catch”

Reviewed June 6, 2013

Purchased a one-night stay on Expedia. Upon check was asked if I needed two beds (of course I did: they had confirmed that in my reservation and online payment). When I said yes, the manager said he's like to offer us a free upgrade to a room with two Tempera-Pedic beds, but that they were near the elevator. He also... More

See 2 more reviews by LaViajera1205 for Houston

Thank you for taking time to let us know about your previous stay. Whether positive or negative we always appreciate feedback from guests. We certainly apologize for any inconvieneces due to noise from the elevator. That certainly wasn't our intention. We understand your frustration and I would love for you to contact me at JerryL@cpdowntown.com. I can promise that this... More

stephanie_hunter

Toronto, Canada

“Great Stay”

Reviewed May 25, 2013

We stayed at this hotel 2 nights. We were given a 40$ food credit because the room we were checked into wasn't ready. Amazing. We had an amazing dinner in the restaurant. The beds were super comfy. The location central. Best part about the hotel is the buffet breakfast they offer. It had everything you could hope for.

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See 2 more reviews by stephanie_hunter for Houston

Thank you for taking the time to tell us about your previous experience at our hotel. We are glad to hear to that you enjoyed your time with us! We apologize for any inconveniences caused at check in and we promise this is not the typical experience. We appreciate your understanding of the situation and it is nice to hear... More

lizzie l

Bury, United Kingdom

Top Contributor

53 reviews

10 hotel reviews

Reviews in 14 cities

11 helpful votes

“Rooftop pool!!”

Reviewed May 23, 2013

Stayed here for 2 nights in may 2013 on a touring holiday.Excellent hotel with pleasent staff and fab rooms.This hotel has a rooftop pool and jacuzzi very nice while your sat in it and can see the skyline of houston!It has a corridor that runs across the busy road of smith street,good place to take photos.Good location with bars and... More

See 4 more reviews by lizzie l for Houston

It is great to hear that you had such an enjoyable experience with us! We appreciate your kind words about our property and staff. It is also nice to hear you loved the pool. Our pool is outside on the second floor. Even though it is on the second floor it is at a higher elevation and allows for an... More

Mattsp76

Cambridge

2 reviews

“Good one night stay - central location”

Reviewed May 18, 2013

Had a good one night stay in the Crowne Plaza, Houston Downtown. Was easy to get to from the airport with Super Shuttle. Very courteous staff on arrival, was given a nice room which was very spacious, large TV. Was quiet too. As a Priority Club Gold Holder I was given a nice welcome box of snacks which was brought... More

It is good to hear that you were able to take advantage of the Super Shuttle service. It is usually around 60%of the price of a taxi and is a good choice for guests traveling to the airport by themselves. We appreciate your loyalty to our hotel and we are glad that you enjoyed the extra amenities placed in your... More

ozmuzziemoo

Hope Island, Australia

82 reviews

61 hotel reviews

Reviews in 64 cities

41 helpful votes

“Good Location, Very Comfortable”

Reviewed May 15, 2013

Great location in the centre of Houston. Within waking distance of most things. Staff were very helpful & friendly. Rooms were large & comfortable. Hired a car through concierge which was great value & their parking staff were superb.

We appreciate you taking the time to give us feedback. It is great to hear that you had a great experience with us! We are located at Smith & Pease, which is walkng distance to most attractions in the downtown area including the George R Brown convention center, Minute Maid Park, Toyota Center, and Midtown. Our concierge and valet are... More

carfly

Dublin

Senior Contributor

31 reviews

18 hotel reviews

Reviews in 17 cities

13 helpful votes

“Downtown Houston”

Reviewed May 8, 2013

After arriving off international flight, was spending 24 hrs in Houston before connecting for New Orleans. Super shuttle drops off and picks up here, first time to visit so hotel was nice arrived in time for Happy Hour comp drinks and food as Priority Club member. Staff friendly and efficient, room was comfortable but bathroom on small side. Hotel near... More

See 2 more reviews by carfly for Houston

Thank you for taking the time to give us feedback about your previous stay. It is great to hear you enjoyed our Priority Club reception, which is held ever Tuesday from 5 - 7 p.m. We appreciate your kind words about our staff. We are within walking distance of shopping at the Houston Pavilions and we are also very close... More

Dee Cee J

Bakersfield, California

“Great Location - Great Stay”

Reviewed May 5, 2013

I travel to Houston frequently, and when I do, I stay at the Crowne Plaza - Downtown. Its close to everything, the comp shuttle will take you anywhere downtown and the staff is awesome. The building is older, but well kept and the rooms have all the amenities. Ask for the Exec Level floors so you don't have rookie traveler... More

Thank you for your kind words! We greatly appreciate your loyalty and your feedback on how we are doing. Our exec rooms are on floors 8 through 12 and they all have tempurpedic mattresses. We are also in the heart of downtown, which makes it very convinient to get the the Toyota Center, Minute Maid Park, MidTown, as well as... More

samatpokejos

Austin, Tx. USA

Reviews in 6 cities

2 helpful votes

“Never, Never, Never Again”

Reviewed May 3, 2013

Single worst stay we have ever had at any hotel and I grew up in the military. The room was big and the breakfast was ok. Even though it was a Living Social getaway, a 250.00 room for 89.00 + taxes, the large crack in the sink in a tiny bathroom, the slamming doors and noise in the halls and... More

See 2 more reviews by samatpokejos for Houston

We are very sorry to hear about your recent experience with us, however, we do appreciate you taking the time to give us feedback about it. This is not the typical experience and if you would like to, please contact me at JerryL@cpdowntown.com and let us know if there is anything we can do for you. Warmest regards, Jerry L More

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Crowne Plaza Houston Downtown Hotel

Crowne Plaza Houston Downtown

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