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Westin Galleria Houston Hotel

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5060 West Alabama Street, Houston, TX 77056
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Westin Galleria Houston Hotel
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Westin Galleria Houston Hotel
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721 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Friendswood, Texas
1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Came in at 2 PM room wasn't ready. Been sitting in 80 degree lobby for 3 hours.....now 5PM and room still not ready!! Keep checking with them every 15 minutes. You would think they could clean a room in less than 3 hours.

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Washington DC, District of Columbia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, I had a good experience at the Westin. There are a number of pros, but also some cons that I think could be improved on. I would recommend this hotel and if I return to the area it would be a hotel I would consider returning to. Pro: 1) If you want to go shopping this is the hotel... More 

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Lewisville, Texas
Level Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I have stayed at this hotel for the same meeting separated by two years. I believe the hotel had just undergone renovations in 2013 when I first visited. This summer, the hotel overall has suffered some cosmetic and upkeep issues it appears. The floors in all areas of the hotel seemed to be worn from... More 

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Singapore, Singapore
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24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Situated beside the Weston Galleria, both food and shopping options are abundant and extremely convenient. Hotel carpark are free and conveniently located through the side gates. They also have a Hertz counter conveniently located at the hotel lobby, which makes car rental a breeze!

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London, United Kingdom
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96 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a must if you have a shopping trip planned to the Galleria or the Galleria area. The hotel itself is a part of the Galleria with super easy access to the mall it is a brilliant location with free overnight (self parking) for guests that are prepared to walk a short distance from the car park which... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Fantastic facilities for me and my team to work in. The staff were second to none, as our experience was faultless; The shopping mall being so close helped!! My mrs was definitely satisfied. All in all a gran hotel which I would most definitely recommend.

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Houston, Texas
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208 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

No excuse not to workout. The area is huge!!!! The pool looked beautiful. The rooms need some updating the closet is big. The bathroom is average size. Beds are comfy and pillows are soft. The hallways look spooky. LOL like a scary movie. The colors need to be changed. I like the fact that the mall is easy access.

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Tamworth, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Westin for 2 nights before exploring a different part of Houston. The location is great. Joining directly to the Galleria means easy access to hundreds of shops and restaurant options. The hotel itself is dated but clean. The rooms are functional and have enough room for a family to share a room. The lifts and other... More 

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Kent
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 notes....husband had been before....huge room, extremely comfy bed, nice bathroom. We had a good view of surrounding area too. Excellent access in the shopping centre....ideal. Staff were very helpful at reception and friendly too. Would defiantly use again. Good base for exploring Houston.

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Level Contributor
85 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is comfortable and located in the Galleria. Free parking--hard to find in any city. Clean and well-appointed rooms. Friendly and informative staff. There are many restaurant and entertainment options close by.

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