We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 451 Houston hotels

Westin Galleria Houston Hotel

4.0 of 5 Hotel   |   5060 West Alabama Street, Houston, TX 77056 (Great Uptown)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added Westin Galleria Houston Hotel to your Saves list
Westin Galleria Houston Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
67%
Ranked #101 of 451 Hotels in Houston
A recent review
3 of 5 stars reviewed 6 days ago
seattlejim01 Seattle, Washington
Write a Review

570 reviews from our community

Traveler rating
    198
    177
    114
    58
    23
See reviews for
92
77
36
292
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Seattle, Washington
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was disappointed by this Westin Hotel. When I arrived at 8:30 PM, I was told that my room was not ready because they were busy and behind at 8:30 PM with housekeeping! The room itself was large but uninspired. The bathroom was not fully cleaned.I requested a wake up call at 8 AM and it did not happen until... More

Was this review helpful? Yes
Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I'm a Starwood platinum member, timeshare owner and lifetime gold member. I was a assigned a connecting room with two double beds. Additionally, the balcony is not accessible but there is no indication of that on the website. Look elsewhere when in Houston.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 nights in a deluxe room. Check in was very friendly and we were given a great room on the 20th floor. Very clean with terrific city views. I'm a fussy sleeper but I have stayed in 3 Westins now and can honestly say I have never woken once in any of their rooms. Well, obviously I did... More

Was this review helpful? Yes
Miami, Florida, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was nice. We went for a wedding back in March of this year. The room was spacious, and I loved that we were so close to the Galleria mall. The issue was that they took out over $100 upon check-in, with no prior notice or anyone telling us anything when we were checking in. They need to be... More

Was this review helpful? Yes
Houston, Texas
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a company Christmas party. I think the rooms are a tad dated but it suited our needs. The walkout balconies are a nice touch. There isn't much of a wow factor, hence the 4 stars and not 5, but the hotel is ideally located and the staff were very helpful and professional.

Was this review helpful? Yes 1
Houma, Louisiana
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything went smoothly here for our family of 5. We had two adjoining rooms with double beds in each. Everything was clean and comfortable. The breakfast downstairs (although IN THE MALL!!) was delicious, and very charming. Reminded me of a nice Manhattan restaurant we used to go to as kids :)

Was this review helpful? Yes
Birmingham, Alabama
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was good, but it lacks the Westin quality in service and physical appearance/layout that one would expect. We arrived by taxi around 3:30 PM on a Saturday. There was no one to greet us or take our bags. We went into the very small lobby, and we were told that our reserved room would be ready in 15... More

Was this review helpful? Yes
Frankfurt am Main, Deutschland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is a part of the Galleria Mall so u are straight in the shopping paradise with a big food court that offers health food too. The rooms are comfortable and the bed is very cosy. I liked the way how the staff is taking care of the guests. The gym of the hotel is big and offers a... More

Was this review helpful? Yes
Austin, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved it, I loved how the rooms were sound proof for one. Above the mall, yeah!! I think the only down side was the parking, you can park your own car in their garage but it was still a crowded parking lot. But other than that I would definetly stay here again. The pool was big and nice too.

Was this review helpful? Yes 1
Littleton, Colorado
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here on business and the location was fabulous. We had meetings in the Galleria Ballrooms so it was great not to have to go far, since traffic in this area is horrendous. The lobby was surprisingly small with not much to it, but there are so many restaurants in and around the mall that it didn't matter. The... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Westin Galleria Houston Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Westin Galleria Houston Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westin Galleria Houston Hotel

Address: 5060 West Alabama Street, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Galleria Houston Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Orbitz, Travelocity, Tingo, Otel, Hotels.com, Priceline, TripOnline SA and Venere so you can book your Westin Galleria Houston Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Houston
Houston Westin

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (95)
Viewed
Room/suite (39)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (8)
Viewed
View from room (15)
Viewed
Pool/beach area (4)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Houston with
any amenities