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The Lancaster

#2 of 468 Hotels in Houston
Certificate of Excellence
Hotel packages
701 Texas Ave., Houston, TX 77002
Best prices for: 1 room 1 guest
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The Lancaster
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The Lancaster
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592 reviews from our community

Traveler rating
    419
    111
    22
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    22
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57
228
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176
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had an amazing time in Houston and staying at the Lancaster was a BIG part of why. When we arrived we were treated like royalty by Russell. He made us feel so welcome. We ran into him a few times during our stay. Each time he treated us like a long lost friend. We contemplated going out to get... More 

Was this review helpful? Yes 1
San Diego, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great place to be for a short houston visit.nice comfortable rooms, bistro for lunch, staff outstanding from check into michael, the concierge who is ontop of everything you need..air conditioning is exceptional.hotel van takes you everywhere you needto go,from restaurants to museums.we will return

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New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

We loved this hotel. We stayed for three nights, and it is very close to several theaters and to Minute Maid Park. It is small, personal, and well appointed. Our room was lovely. Included in the price is free shuttle service within 3 miles, a good hot breakfast buffet, free Wi-Fi, gym, and business center. The front desk managers, especially... More 

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Conroe, Texas, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The staff, accommodations and location were fantastic! The front desk was especially outstanding - so kind and responsive to our grandchildren! We will definitely return for our annual theater weekend!

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Atlanta
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Beautiful boutique hotel across the street from the Houston Symphony. Service seemed attentive and the front desk staff were very friendly. The room was qute large considering it was a standard room and nice furnishings. Very clean. Only stayed for one night.

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San Antonio, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My family booked 3 rooms at the Lancaster for 4 nights and we all had a great stay. Rooms are spacious and beautifully furnished, with some of the most comfortable beds we've slept in. The morning complimentary breakfast buffet was so much more then we expected, with a delicious variety of foods. The hotel was smaller than what we're typically... More 

Was this review helpful? Yes 1
LancasterManagement, Manager at The Lancaster, responded to this review

Many thanks! As you mentioned, we are a boutique hotel with numerous amenities, such as wifi, car service throughout downtown, breakfast buffet, bottled water in room, hosted wine hour, daily gym pass and access to our business center and guest lounge (The Lion's Den). We are so glad that you found these amenities to be beneficial. Sincerely, Michelle M., Sales... More 

Houston, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose to stay at this hotel for 2 nights because of its convenient location which is 5 minutes walk to the Opera House. The nicest young man , Russell made us feel so welcomed . His wonderful and warm personality is an asset to this beautiful hotel making it stand out among the rest.

Was this review helpful? Yes 2
LancasterManagement, Manager at The Lancaster, responded to this review

The Lancaster Hotel continues to be a favorite among Opera goers as we are conveniently located just 2 blocks from the Opera house. Thank you for choosing The Lancaster. We hope to serve you again soon. Sincerely, Michelle M., Sales Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is one of the most fabulous in the city of Houston, The front desk staff could use some improving but ** Russell Casanovas** clearly outshines all others upon check-in and through out your stay. He is warm, friendly, full of little oddiments the prove to be entertaining as well as usefull. When you check in if he is... More 

Was this review helpful? Yes 1
Basingstoke, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

small quaint hotel compared to the busy corporate houston hotels. it was quite intimate but the person who made it special for us was the bar guy called jeff - he was so freindly and informative and also so interesting to talk to - he made our stay at the lancaster a memorable one.

Was this review helpful? Yes 1
LancasterManagement, Manager at The Lancaster, responded to this review

Many thanks for complimenting our staff. It truly makes a difference when our staff treats each and every guest so well. Thank you for sharing your experience with the online community. Sincerely, Michelle M., Sales Manager More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this attractive looking hotel for 3 nights on a return trip to Australia. The checkin staff and front of house were down to earth, helpful and it was a cheery and relaxed checkin process which I appreciated. My room was a corner room on one of the upper floors, which meant I had an aspect onto two... More 

Was this review helpful? Yes 2
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for your comments and feedback. We apologize that you were not greeted and seated by a hostess for breakfast. This is not customary and we will be addressing this with each staff member involved. Other than that, we are glad that you enjoyed the rest of your stay! Sincerely, Michelle M., Sales Manager More 

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Amenities