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The Lancaster

4.0 of 5 701 Texas Ave., Houston, TX 77002
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10% off room rate
#2 of 451 Hotels in Houston
391 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
The Lancaster
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The Lancaster
The Lancaster
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391 reviews from our community

Traveler rating
    255
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
McHenry, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have to say that the Lancaster is the cutest hotel ever in the area. Clean, beautiful, smells wonderful.. The rooms are so romantic and the beds are soft and the sheets are amazing I wanted to pack them in my bag. Great complimentary breakfast for the simple flavor. Not to much but enough to fill you up. Rose is... More

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McHenry, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

What an amazing experience!!! Came in from Chicago, booked last min (not knowing the area or hotels) picked Lancaster blindly and what a pleasant surprise. Almost boutique "old Hollywood" style. The touches of a b&b with amaaaaaazing bedding/sheets. Delicious southern breakfast, in dining area. And Russell the hotel concierge was INCREDIBLE!!! Treated us like family. If I'm ever back in... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I've stayed here frequently over the past 3 months. The service is WONDERFUL, the rooms are impeccable and the food is delish!! Russell is one of the best I've ran across. Remembers your name, super friendly and very professional.

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LancasterManagement, Manager at The Lancaster, responded to this review

What an honor to be your hotel of choice for the last 3 months. Russell will be so thrilled to see the wonderful compliment as he and all of our staff strive to provide the best customer service in the industry. Many thanks for the review! Sincerely, Michelle M. Sales Manager More

Norwich, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelled here on company business with my wife. The staff were very friendly, especially Bob and Jeff behind the bar, as were the Valet boys. Breakfast (buffet Style) was very good. Room was very clean and bed extremely comfortable. I will definitely return here on my next trip.

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LancasterManagement, Manager at The Lancaster, responded to this review

We are thrilled to be your preferred hotel in Houston. We look forward to serving you again. Sincerely, Michelle More

Cypress, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Lancaster for an anniversary weekend and even though there are several really nice downtown hotels that one can choose from - this one has moved to the top of our list. I like hotels that have charm and character and this has it without any sacrifice to comfort and accommodations. One of the best hotel suites... More

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LancasterManagement, Manager at The Lancaster, responded to this review

What an honor for you to have chosen to spend your anniversary weekend at The Lancaster! We serve many couples that choose to spend their special day with us and we congratulate you! Sincerely, Michelle More

Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the historic Lancaster and couldn't be more pleased! From the moment we arrived, we knew we would love it. The staff: The valet was professional and helpful, the front desk staff was friendly and conversational, and the restaurant staff was attentive and courteous. Each member treats you as if you are the most important... More

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LancasterManagement, Manager at The Lancaster, responded to this review

What a treat to have a "celebrity sighting!" Thank you for the wonderful comments. We can't wait for you to come back! Sincerely, Michelle M. More

Alice, TX
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice place. Recently remodeled. Had a corner king room on fifth floor with a sitting area. Was there for labor weekend visit to city. If this is the basic room, the others must truly be outstanding because this was an attractive and spacious room. Service was courteous and outstanding. The maids missed our room on the second day but came... More

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LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for your comments and feedback. We truly value each and every comment and we are glad you enjoyed your stay. When it comes to our nightly usage fee, we are completely transparent as it is listed on our confirmations as well as our website and reiterated over the phone when making reservations. We combine all of our amenities... More

Philadelphia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have found my new favorite property in Downtown Houston. The location is great. But what really really stands out is the great people in a vintage tradition property. All the attention to details work in the decor and service. I tend to be under-whelmed at these kind of hotels but the Lancaster made a believer out of me!

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LancasterManagement, Manager at The Lancaster, responded to this review

You made our day here at The Lancaster! Our staff consistently strive to provide the very best customer service in the industry! We are honored to be your preferred hotel in Houston and we look forward to serving you. Sincerely, Michelle More

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Staying at the Lancaster was really enjoyable in every way. Being in the Heart of town in the Theater and historic district was truly the best. The history of the town and hotel was very interesting. It has been tastefully renovated, the rooms are nicely appointed, the staff wonderful, and the breakfast buffet was exquisite - and complimentary. If you... More

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LancasterManagement, Manager at The Lancaster, responded to this review

You cannot find a better location in the downtown area. As you mentioned, we are surrounded by performing arts, theaters and history. The hotel completed a $10-million renovation in 2013 and kept it's historic charm while implementing modern amenities. We hope to see you again! Sincerely, Michelle More

New Orleans, Louisiana
Top Contributor
56 reviews 56 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful, renovated hotel in downtown. Our room was large, the staff was friendly and helpful and it's in a great location. I will definitely stay here again. The valet was quick, too. And the breakfast buffet was very nice for being complimentary.

Was this review helpful? Yes 1
LancasterManagement, Manager at The Lancaster, responded to this review

We can't wait for you to stay here again! Thank you for the compliments and the keen review! Sincerely, Michelle More

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Additional Information about The Lancaster

Address: 701 Texas Ave., Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Lancaster 4*
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Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston

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