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The Lancaster

#2 of 461 Hotels in Houston
Certificate of Excellence
Hotel packages
701 Texas Ave., Houston, TX 77002
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The Lancaster
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The Lancaster
The Lancaster
The Lancaster
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551 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berkshire, UK
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything from start to finish was fantastic. Michelle handled my booking request fantastically and in such a friendly and efficient way that expectations were high before pre-arrival - but they were then surpassed in almost every way! From check-in (with the irrepressible and hilarious Russell) through to departure three days later, everything was just perfect. Restaurant and bar staff were... More 

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Houston, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I checked in late and within minutes I was in my room. The room is beautiful and quiet. It was amazing that the hotel is in downtown Houston with traffic and noise all around yet I couldn't hear a thing. The Lion's Den had snacks and food in the middle of the night. The large bathroom has gorgeous white marble... More 

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

A beautiful, historic hotel....wonderful location...excellent service and extremely quiet. I have never stayed in a hotel room where you could not hear things going on outside - Slept like a baby! :) I will definitely stay here again anytime I need a room in Houston.

Was this review helpful? Yes 1
LancasterManagement, Manager at The Lancaster, responded to this review

We recently installed all new windows and additional measure to prevent noise coming in, sound proofing windows. And you are certainly right about our most comfortable beds and linens. We're delighted you found the hotel to be very comfortable and quiet. Sincerely, Michelle M., Sales Mgr. More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The Lancaster is a beautiful, historic hotel. We arrived during a downpour, and the valets met us at our car doors with umbrellas, loaded all of our bags and got us efficiently to check in. We were in room 306, a deluxe king, which was large and comfortably furnished. The bathroom was quite luxurious with Waterworks fixtures, as well as... More 

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LancasterManagement, Manager at The Lancaster, responded to this review

Here at The Lancaster Hotel, we truly believe in making an marvelous impression on each guest's experience. For that reason we provide first-class amenities and charming customer service in hopes of making a one of a kind experience for each and every guest. Many thanks for sharing your experience with the online community. Sincerely, Michelle M., Sales Mgr. More 

Top Contributor
61 reviews 61 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

It is my second night here at the Lancaster and I am really enjoying my stay. The staff here is extremely friendly and accommodating, particularly Michael from the front desk. The bed is very comfortable and my room is very quiet. I am not really into working out but I went to the gym which is not located in the... More 

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LancasterManagement, Manager at The Lancaster, responded to this review

As you noted, the daily gym pass (included in your rate) provides a beautiful, full service gym, much larger than any hotel gym, and it's less than 2 blocks away from the hotel. We are so very glad that you particularly enjoyed this amenity. Sincerely, Michelle M., Sales Mgr. More 

New York City, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel with great service in a very good location near the theater, nightlife, restaurants, and shopping. The rooms are very large with very comfortable beds. A very nice breakfast buffet is included. There is free shuttle service to downtown locations. That is a wonderful service if you don't want to take your car. The restaurant has... More 

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LancasterManagement, Manager at The Lancaster, responded to this review

We are delighted you chose The Lancaster Hotel. Many thanks for your comments and feedback. Sincerely, Michelle M., Sales Mgr. More 

Atlanta, Georgia
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everyone was so accommodating. From the front desk staff to the housekeeper who was kind enough to help me zip up my jumper and put my necklace on. The bed was super comfy. I don't know the thread count of those sheets but they were so soft, I was asleep as soon as my head hit the ample amount of... More 

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LancasterManagement, Manager at The Lancaster, responded to this review

It was a pleasure to serve you during your time in Houston. Come back and see us soon! Sincerely, Michelle M., Sales Mgr. More 

Houston, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Of all the hotels in the Downtown Houston area, the Lancaster is the one that I always choose first because it has charm and character, as well as great service. I love that the renovations improved amenities, but that the charm of being an old Houston institution was preserved. Always great customer service, charming bar, great food.

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LancasterManagement, Manager at The Lancaster, responded to this review

You are certainly right in that the hotel has such a lovely charm, unmatched in the Houston area. Thanks for your comments and feedback. Sincerely, Michelle M., Sales Mgr. More 

Houston, Texas
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved this little hidden gem, the only hotel in Houston on the Historic Hotels of America . Small boutique hotel with great customer service, from the front desk( Dianna & Russell) to the valet to the maids everyone seems to enjoy their jobs. The Bristro and bar are small but have really good food( kobe hamburger) and service , make... More 

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LancasterManagement, Manager at The Lancaster, responded to this review

The Lancaster Hotel is located in the heart of the Theater District. Just blocks away from the Wortham Center, Jones Hall and Bayou Music. Sincerely, Michelle M., Sales Mgr. More 

Kerrville, Texas
Top Contributor
340 reviews 340 reviews
101 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the pleasure at staying at the Lancaster in Downtown Houston for a performance of The Book of Mormon (classic musical, by the way), and, I was very impressed by the hotel. The staff were very accommodating, and the lobby and bar were beautiful and unique. Small, but beautiful and unique. Small also applies to the guestrooms. Our corner... More 

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