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All 451 Houston hotels

The Lancaster

4.0 of 5 Hotel   |   701 Texas Ave., Houston, TX 77002 (Downtown)
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86%
Ranked #3 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Ernie066 Lafayette, Louisiana
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362 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Lafayette, Louisiana
1 review
5 of 5 stars Reviewed today NEW

Completely remodeled, historic hotel. Conveniently located for business, arts, entertainment, restaurants, etc. Courteous, professional, genuinely friendly staff that proved guest satisfaction and comfort are a priority to the extent that they went out of their way to provide a Bible for me as I didn't bring one with me. Limo service to and from airport is a huge plus.

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Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

I live here in Houston and we use the Lancaster as the primary hotel for our out of town coworkers. We recently had an event we needed to host here and due to lack of office space needed requested to use the meeting facilities here at the Lancaster. I was blown away at the amount of professionalism Jena and Sarah... More

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LancasterManagement, Manager at The Lancaster, responded to this review

It was our pleasure to host your group. Thank you for the keen comments to our catering managers. Our chef and kitchen staff take pride in preparing the most tasteful dishes for various meetings and events. We hope to see you again and thank you for the review! -Michelle M., Sales Mgr. More

Portals Nous, Spain
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice old worlde style hotel with some history and part of Historic Hotels of America situated downtown Houston business district. The hotel decor and rooms are all very good, BUT management of this hotel is clearly lacking experience in how to run a star rated hotel. The restaurant is mediocre and the breakfast very basic, this pulls the overall rating... More

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LancasterManagement, Manager at The Lancaster, responded to this review

We are the only hotel in Houston to be a member of Historic Hotels of America and we are so glad that you noted this. We are constantly working to improve our amenities, including the breakfast buffet. I invite you to contact me directly to provide more details regarding your comments above: 713-237-2753 -Michelle M., Sales Mgr. More

Austin, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at the Lancaster many times over the years, it's my favorite location in downtown Houston! The rooms are elegant, provide great comfort & have a classic flair that you just don't see these days. Their customer service is exceptional, I think it stems from the Hotel being owned by a family & not a chain. They've never ceased... More

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LancasterManagement, Manager at The Lancaster, responded to this review

What an honor to complemented on our customer service. We are always striving to provide the best customer service in the industry. There is a nice charm that comes with an independent, boutique property and we are so glad that you choose The Lancaster every time! -Michelle M., Sales Mgr. More

Salt Lake City, UT
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My teenagers and I were in Houston to deal with rather unpleasant family business. We were booked in to the Lancaster by our attorney. We looked at it as a convenience thing because we would be only a block away from where our meeting would be. What a surprise we got! We loved the place! Russell at the front desk... More

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LancasterManagement, Manager at The Lancaster, responded to this review

Wow we are so glad to have made your stay enjoyable while tending to business in Houston. Our front desk agents are one of a kind and do an excellent job connecting with guests, while providing outstanding customer service. What better way to end your day than grabbing a Blue Bell treat at the Lion's Den! Thank you for the... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 6 days ago NEW

We made multiple visits to Houston this summer, and stayed at the Lancaster each time. Ongoing terrific service by Diana, Russell and the rest of the staff, including the valet staff. We are very appreciative of the courtesy and service.

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LancasterManagement, Manager at The Lancaster, responded to this review

What an honor to be your 1st choice hotel when visiting Houston. Thank you for the admirable comments towards our staff. It makes our day to receive this kind of feedback from our guests. We can't wait to see you again! -Michelle M., Sales Mgr. More

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I arrived in Houston long before check-in time and went in to ask if we could leave our luggage until check-in time allowing us time to explore Downtown. Not only did the staff securely store our luggage but, also had a room ready for us within an hour. We were able to see some of the many... More

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LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for the wonderful review! Cleanliness and customer service is of utmost importance to us and we are glad that you particularly complimented our concierge and housekeeping departments. It is so nice to hear that you were able to enjoy a nice weekend downtown and that we were able to accommodate your early arrival. We hope to see you... More

Pearland, Texas, USA
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

If you're looking for a nice hotel with great proximity to many restaurants, the theater district and venues like the soccer stadium or MinuteMaid Park, The Lancaster is the place for you. Jones Hall is right across the street and there are many good restaurants within easy walking distance (no more than 3 blocks). The bonus is that The Lancaster... More

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LancasterManagement, Manager at The Lancaster, responded to this review

Wow, what a review! Reading this made our day here at The Lancaster and we have shared this with all of our staff. We are so glad that you thoroughly enjoyed your stay! More

1 review
5 of 5 stars Reviewed 1 week ago

I almost don't want to write this review as I am afraid they may be booked from now on.. The reason why I chose the Lancaster was because it sits right next door to my companies headquarters. I called them to book for the week. Spoke to Dianna.(who was so awesome!) She even set up a driver to pick me... More

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LancasterManagement, Manager at The Lancaster, responded to this review

We are thrilled to be your new "home away from home" during your business travels to Houston! More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I are from Australia traveling in the US for 6weeks. This hotel is one of our favorite stay and we wish we stayed more than one night! Why? Because - The price was great! It came with breakfast and car service. - The interior and ambiance was not only classy but furnitures and design was also beautifully... More

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LancasterManagement, Manager at The Lancaster, responded to this review

We are so glad that you chose us for your travels to Houston! More

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Additional Information about The Lancaster

Address: 701 Texas Ave., Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Lancaster 4*
Reservation Options:
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Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Houston #1 Romantic Hotel in Houston #6 Business Hotel in Houston #18 Family Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 
Number of rooms
93

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