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All 447 Houston hotels

Hyatt North Houston

3.5 of 5 Hotel   |   425 North Sam Houston Parkway East, Houston, TX 77060 (Formerly Crowne Plaza Houston North - Greenspoint)
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70%
Ranked #107 of 447 hotels in Houston
A recent review
4 of 5 stars reviewed yesterday
JMSTCYR Calgary, Canada
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199 people have reviewed this hotel

Traveler rating
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    28
    15
    15
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20
28
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93
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Calgary, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Two words: Kimberly Reed We had a fantastic evening at the Hyatt North Houston. Kimberly Reed was a great front desk customer service agent. She was attentive, efficient, and kind to my friends and I. She was a bright speck in our weary day of traveling. We had a wonderful visit, and hope to visit in the near future.

Was this review helpful? Yes
Merida, Mexico
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
2 of 5 stars Reviewed 1 week ago

Because I missed my connecting flight the airline put us up in this hotel for one night, and although I understand that the situation does not give us the rooms with the best views, not charm me the idea of ​​being a parking level. The corridors that led to my room looked dirty, I decided to work for a while... More

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Teresa S, General Manager at Hyatt North Houston, responded to this review

I am sorry to hear about you displeasure with your recent stay at our hotel. I apologize that you did not find the hotel’s cleanliness to be up to standard, and I am truly disappointed. It is our goal to ensure that every guest enjoys their stay, and has a room that is clean and in working order. I am... More

Montrose, Colorado
1 review
1 of 5 stars Reviewed 1 week ago

Booked a room via Priceline two months in advance. Got there to find they had no rooms available for us and another family who booked through expedia. They did however have a room available for over two hundred fifty dollars if we wanted to pay full price. They gave us a voucher for another hotel and a free phone call,... More

Was this review helpful? Yes
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you for choosing and making your reservation with us. We sincerely apologize for the unexpected change of your accommodation plans upon your arrival at the hotel. It is not our practice nor our intentions to deny any of our valued guests accommodations however at times due to unforeseen circumstances on the day of your arrival we find ourselves with... More

Florida
Top Contributor
137 reviews 137 reviews
23 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here over night due to a United Airline's flight delay ( again). The hotel is clean and about 6=7 miles from the airport. Bed was comfy and bathroom was spacious. There was very little hot water in the morning for a shower and there was some type of construction going on very early in the morning, a rude awakening.The... More

Was this review helpful? Yes 2
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you so much for your kind review of our property. We understand that having flights cancelled or missed is a very distressing issue, and we try our best to insure that no stress is added when arriving to our hotel.. I do apologize for the early construction and I hope that this was not too much of an inconvenience... More

Toronto, Canada
Top Contributor
75 reviews 75 reviews
51 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel literally at the last minute due to smoking issues with the previous one. I arrived and a smiling agent efficiently checked me in and I was glad to find out that the hotel was all non-smoking. My room was large, clean, newly decorated, and because they were renovating the bar I even got a voucher for... More

Was this review helpful? Yes 1
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you for taking the time to write such a great review of our hotel. I am glad to see that our hotel met all your needs and you enjoyed our temporary bar. I hope that you will be able to come back and see the new bar once we are finished. We look forward to having you back again... More

Miami, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised by this Hyatt, which was conveniently close to the IAH airport. The frost desk staff were incredibly nice and helpful. I had a really tough day at work before checking in late Monday night around 10pm and was immediately cheered-up by Kimberly at the front desk - who was unbelievably sweet and helpful while I checked... More

Was this review helpful? Yes 1
Teresa S, General Manager at Hyatt North Houston, responded to this review

We truly appreciate your review of our hotel. I am glad to see that our hotel and our staff met all of your needs and helped take some of the stress off of those tough days. Kimberly is a valued team member and I am glad to see her service was noticed.. We hope to see you again next time... More

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Hyatt North Houston has a friendly professional staff that handles all your needs. Rosa in house keeping is just lovely, friendly and kind. Jake the manager works hard to please and bring the best of the Hyatt to those who stay there. Front desk staff is fantastic. Kimberly, Melissa and Long do a great job checking people in quick. It... More

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Teresa S, General Manager at Hyatt North Houston, responded to this review

We truly appreciate your review of our hotel and staff members. It is great to see that so staff members made that kind of impression during your time here. I am glad we were able to make our hotel feel like your home away from home. Please come back and see us next time you are in Houston. More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was lucky enough to get to stay with you this week. Thanks for all you do and keep up the hard work. Friendly front desk, good food in the restaurant, cozy room, and shuttle to the airport with friendly service.

Was this review helpful? Yes
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you so much for your positive comments in regards to our hotel and staff. Your trip was short, but it makes me proud to know that we made a great impression within that brief time. We hope that you will consider us and that we will see you again in the near future. More

San Antonio, TX
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is fairly close to IAH and offers a free shuttle to and from the airport so good for airport stays. This is a fairly typical business-oriented Hyatt suited mainly for business travelers and conferences. As a leisure guest staying for four nights, I sort of felt out of place wearing shorts and not carrying a laptop or cell... More

Was this review helpful? Yes
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you so much for your informative review of our property. I am glad to see that you were able to enjoy all of the amenities our hotel has to offer. I hope that feeling out of place did not affect your stay and that you noticed that whether you are in a suit or shorts we still provide the... More

Tippecanoe, Indiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Front desk staff is wonderful, especially Kimberly, Melissa, and Long! They go above and beyond to help their customers. Restaurant has excellent food and very nice staff! Shuttle drivers do an awesome job, Deji, John, and John work really hard to get passengers to and from the airport on time.

Was this review helpful? Yes 1
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you for taking the time to recognize our hotels staff members. They all work hard and take pride in what they do, and it is great to see that this does not go unnoticed. Thank you again and please come back and see all of us at Hyatt North Houston. More

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Additional Information about Hyatt North Houston

Also Known As:
Crowne Plaza Houston North - Greenspoint Hotel
Crowne Plaza Houston North - Greenspoint Hotel Houston
Crowne Plaza Houston
Crowne Plaza Houston North
Address: 425 North Sam Houston Parkway East, Houston, TX 77060 (Formerly Crowne Plaza Houston North - Greenspoint)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#60 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt North Houston 3.5*
Official Description (provided by the hotel):
The Hyatt North Houston invites guests to rest comfortably. Ideally situated in the heart of the North Houston business and medical district, our hotel provides easy access to George Bush Intercontinental Airport (IAH) as well as Houston's most popular area attractions and major businesses. While lodging in Houston, Texas, hotel guests can enjoy visiting exciting attractions such as Houston's Downtown Aquarium and the Toyota Center. Less than ten miles from our Houston accommodations, travelers can also visit Splashtown Water Park or attend a horse race at the famous Sam Houston Race Park. Business travelers can appreciate our North Houston hotel's location near the Greenspoint Business District. Nearby corporations include Halliburton Energy, Smith International and Baker Hughes. Our hotel also offers over 27,000 sq. ft. of meeting space along with high-speed Internet access to accommodate our guests' business needs. During your visit, we hope you can take advantage of our Houston hotel's free airport shuttle from the Houston Airport. Relaxing amenities include an outdoor, tropically-landscaped swimming pool, a 24-hour business center, fitness center and a full-service restaurant. ... more   less 
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