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All 451 Houston hotels

Hyatt North Houston

3.5 of 5 Hotel   |   425 North Sam Houston Parkway East, Houston, TX 77060 (Formerly Crowne Plaza Houston North - Greenspoint)
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71%
Ranked #100 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed 5 days ago
AveryNMich
  • Reviews (231)
  • Photos (52)
  • Amenities
  • Room tips (49)
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231 people have reviewed this hotel

Traveler rating
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    85
    34
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    15
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22
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109
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We decided to have our wedding at the Hyatt North Houston by far the best place we could ever imagine! The team was AMAZING from Dana helping plan (and so much more) to the front desks reps taking care of all our guest! Whether you are planning an event or simply seeking a perfect getaway this is the place to... More

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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Love this place!! Bar rennovations looks spectacular as well. So much more inviting. I was lucky enough to enjoy some of the World Cup in the new bar with some outstanding service. Those two ladies were awesome and all the bar staff worked so well as a team. Brisket sandwich was amazing. Comfortable room with a nice cool A/C on... More

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Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed here recently and was so happy with my stay. From check-in to check-out everything was perfect. They have made some rennovations to the bar and I just loved them. It looks fantastic. I went into the bar one evening to check out all that had been changed and the bar was hopping! They were so busy, but I... More

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LA
1 review
3 of 5 stars Reviewed 1 week ago via mobile

After waiting 50 minutes for the shuttle, I just checked in for a family of four and was told they didn't have any rooms with two beds. They said they would give me a king and sofa bed instead. Upon entering the room found the sofa wasn't made as a bed. When I called the front desk was told to... More

Was this review helpful? Yes
Teresa S, General Manager at Hyatt North Houston, responded to this review

I want to be the first to apologize for the experience that you had at our hotel. We pride ourselves on providing great customer service & that obviously did not happen during your stay. I will share the details of your stay with my team, so that we can determine who the involved parties were & take corrective actions. More

Calgary, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We held our recent Tax Deed Real Estate Course at the Hyatt North. We had 18 people and along with the sleeping rooms, we rented a meeting room. The staff were very accommodating. Thanks very much to Jake, Thuy, Mary Catherine and all of the wonderful staff. They arranged quick photocopies that we needed, arranged transportation for us, gave us... More

Was this review helpful? Yes
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you for your continued support of our hotel, we appreciate your business. I am very pleased to know that my staff has provided you with excellent service during your visits with us. I will be sure to commend Jake, Thuy, & Mary Catherine for their efforts. More

Geneva, Switzerland
Contributor
16 reviews 16 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one night here, put by United because of a mis-connected flight. Very nice room, good food, very large choice at breakfast and exceptionally friendly staff. It made my unplanned stopover in Houston pleasant. It is close to the airport, but the flights stops by 22:00 or so, hence that's not annoying.

Was this review helpful? Yes
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you for the kind words about our hotel & our staff. I'm happy that we were able to provide you with a comfortable night's sleep & friendly faces after a tough day of travel. Please visit us if you are in the area again, we'd love to have you back. More

Tulsa, Oklahoma
Top Contributor
85 reviews 85 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a flight cancelled and United put us up here. Room was nice, bed was nice, restaurant was good, pool was good, and staff was friendly. If you don't find anything to gripe about when you are stuck there because of a cancelled flight, it must be pretty good.

Was this review helpful? Yes
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you for the very kind words about our hotel. I'm glad that we made your visit a pleasant one, as flight cancellations can be stressful situations. I hope that you get to visit with us in the future, but under more ideal circumstances, so that you can enjoy our hotel and all that it has to offer. More

San Francisco, CA
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here twice over a 10 day period, having an 8 hour layover on both legs of my trip. I selected this hotel because A) Name recognition; B) it was competitively priced for a weekend stay (weekday was $60 higher); and C) courtesy airport transfer was included. I have no issue at all with the hotel - it was... More

Was this review helpful? Yes
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you for choosing our hotel for your recent layovers in Houston. I am disappointed that on 2 seperate visits, our shuttle service took longer than it should have to get you to our hotel. I do value your feedback & I will be reviewing our shuttle procedures, so that we can make the necessary changes & better serve our... More

Bay Area, CA
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel, friendly staff, near to the airport, easy access to the freeways. The surrounding area was not great, kind of run-down. But the hotel and parking made me feel safe and secured. Room was clean and quiet. The hotel bar was great. I had the chicken and waffles and it was delicious.

Was this review helpful? Yes
Teresa S, General Manager at Hyatt North Houston, responded to this review

Thank you for choosing our hotel for your recent visit to the Houston area. I am happy to hear that my staff was friendly and helped to provide you with a great stay. We would love to have you back the next time you're in the area. More

Tampa, Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel due to a broken plane causing a large layover of many people heading overseas. I was thankful to get a room booked through United to stay here. Unfortunately many people were stranded without a place to sleep due to United over booking this hotel. However, Tammi and Jeanne were so professional, calm and helpful trying... More

Was this review helpful? Yes
Teresa S, General Manager at Hyatt North Houston, responded to this review

I am glad to hear that Tami & Jeanne helped to make the best of a bad situation for you. Being stranded in a strange place is no fun and having this happen late at night makes things worse. I will make sure to give Tami & Jeanne the recognition they deserve for a job well done. Take care and... More

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Additional Information about Hyatt North Houston

Address: 425 North Sam Houston Parkway East, Houston, TX 77060 (Formerly Crowne Plaza Houston North - Greenspoint)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt North Houston 3.5*
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Also Known As:
Crowne Plaza Houston North - Greenspoint Hotel Houston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#55 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Hyatt North Houston invites guests to rest comfortably. Ideally situated in the heart of the North Houston business and medical district, our hotel provides easy access to George Bush Intercontinental Airport (IAH) as well as Houston's most popular area attractions and major businesses. While lodging in Houston, Texas, hotel guests can enjoy visiting exciting attractions such as Houston's Downtown Aquarium and the Toyota Center. Less than ten miles from our Houston accommodations, travelers can also visit Splashtown Water Park or attend a horse race at the famous Sam Houston Race Park. Business travelers can appreciate our North Houston hotel's location near the Greenspoint Business District. Nearby corporations include Halliburton Energy, Smith International and Baker Hughes. Our hotel also offers over 27,000 sq. ft. of meeting space along with high-speed Internet access to accommodate our guests' business needs. During your visit, we hope you can take advantage of our Houston hotel's free airport shuttle from the Houston Airport. Relaxing amenities include an outdoor, tropically-landscaped swimming pool, a 24-hour business center, fitness center and a full-service restaurant. ... more   less 
Number of rooms
335

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