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All 451 Houston hotels

Sheraton Suites Houston Near The Galleria

3.5 of 5 Hotel   |   2400 West Loop South, Houston, TX 77027 (Great Uptown)
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Ranked #154 of 451 hotels in Houston
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A recent review
4 of 5 stars reviewed 3 days ago
albebuc
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289 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our stay was very nice. Comfortable suite-style rooms, nice pool and fitness center, and friendly staff. Very close to the Galleria and other shopping/dining areas. Free shuttle to areas close by.. The doormen and shuttle drivers are very informative and helpful. I would stay here again.

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San antonio
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at a conference for a week, couldn't leave for 11 hours a day for same. Usually hotels (like in-laws) tend to get old after 3 days. The food, the staff and the room was superb. Can't rate this stay highly enough. Well done Sheraton.

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Austin, Texas
Top Contributor
101 reviews 101 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Newer property and the rooms were spacious. Easy to find right off the loop. The staff were attentive and there is plenty of self parking in the garage located at the back of the hotel. Had a double room, beds were comfortable and the noise was tolerable except for the cleaning staff in the morning. I checked in late at... More

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Summit, NJ
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Seemed like a nice hotel. Stayed in room 231. Woke up with roughly 20 bed bug bites on each foot. Really itchy and gross. Told the front desk and showed them pictures of the bites. They said that they will investigate and let me know what they find. Back home now with my suit at the dry cleaners and washing... More

Was this review helpful? Yes 5
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 1 night after our Hotel was full, they addressed us to this Hotel, was a very good experience, we had to wait until they looked over the issue with our hotel but after this, we had a very good service. The room was dapper! The hotel is near of 1 or 2 block from Galleria Mall.

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel and got a chance to experience our newly renovated product in the heart of the uptown Houston Galleria area. We look forward to welcoming you back on your next visit to Houston. With warmth,... More

Tolland, Connecticut
Top Contributor
86 reviews 86 reviews
41 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Galleria location makes this an easy walk to lots of restaurant and shopping options. Spacious rooms given the suites layout. convenient to the highway, almost too much so as I had some road noise on the 8th floor. Interesting comments from others about staff issues, I had great help from the bell staff getting to a morning appointment nearby and... More

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. We realize that time is very valuable and we would to thank you for providing us feedback about the shower curtains in our bathrooms. We have shared your feedback with all stakeholders involved. We... More

Stavanger, Norway
Top Contributor
95 reviews 95 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is only a short walk from the popular Galleria. Typically a business hotel, it comes off as being more formal than casual. The restaurant waiters were confusing and pushy to have you pay for services already payed for.

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize about the issues you encountered with service in the restaurant. As a management team we appreciate the gift of feedback and will share your experience with all our internal stakeholders. We hope that you will provide us with another opportunity upon your return to the... More

Orange, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 23, 2014

there's not much to do near the area. Rooms are clean but need some update IMO. There was a parking fee which I wasn't happy about it because it wasn't listed when I booked it. Be aware that there's a $16 parking fee per night. We're from Cali so we were surprised how much people were smoking around the hotel.... More

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback and will share your experience with all our internal stakeholders. We hope that you will provide us with another opportunity upon your return to the... More

New York, New York, United States
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 22, 2014

I stayed here with coworkers for a night and worked a full day from the Platinum Club lounge upstairs. Here are my pros and cons: Pros -conveniently located right off the highway (about a 30 minute drive from the airport) -unpopular location so easy to get upgraded -quiet hotel and blackout curtains means great sleep Cons -internet connection was choppy... More

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback about the Internet connection in the Sheraton Club Lounge as well as the issues you encountered upon your arrival to the hotel and will share... More

New York City, New York
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 22, 2014

I needed one night in a hotel, and Houston seems to be a very expensive town. I used hotwire for the first time and thought for $82 a night, you can't go wrong with an advertised 4-star hotel. Well, I would give this a 3-star. To start, the parking garage is directly behind the building and not included - nickel... More

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback about the hallways, the in-room bathroom amenities and will share your experience with all our internal stakeholders. We hope that you will provide us with... More

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Additional Information about Sheraton Suites Houston Near The Galleria

Address: 2400 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Houston Near The Galleria 3.5*
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Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#14 Green Hotel in Houston #154 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Surrounded by the glamour of uptown Houston, Sheraton Suites Houston Near The Galleria is ready to greet you with a pleasant and comfortable stay. Our full service, all-suite hotel puts you close to the excitement at the George R. Brown Convention Center, Reliant Park, Minute Maid Park, Toyota Center, BBVA Compass Stadium, Museum District, downtown Houston, and the world renowned Texas Medical Center.Spend the day browsing Galleria Mall's extravagant shops and day spas, just two blocks away, and then return for a refreshing swim in our outdoor pool. After, share in some delightful food and conversation at our restaurant or lounge.Fully unwind in one of 281 spacious suites, beautifully appointed and full of all of the ingredients for a memorable stay. Find a great hotel convenient to Houston’s major airports at the Sheraton Suites Near The Galleria. ... more   less 
Number of rooms
283

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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