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Sheraton Suites Houston Near The Galleria

#156 of 473 Hotels in Houston
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2400 West Loop South, Houston, TX 77027
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1 room 1 guest
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Sheraton Suites Houston Near The Galleria
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383 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We checked into this hotel on 8/22/15. Five hours after going to sleep I was awaken by a pain in my arm. I went to look in the mirror and there were 10-12 bed bug bites on my arm, face and neck! I immediately called downstairs to let them know about this while my husband began pulling the sheets and... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 2 weeks ago

We have stayed at some of the best an this was not a great stay an rude at check in an check out average service nothing special ice machine broken an room clean but not what we ordered just not a great experience will not be going back will find a better hotel next visit just ruined the out of... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback about the hotel and have shared your experience with all our internal stakeholders. We hope that you will provide us with another opportunity upon your... More 

Dexter, Michigan
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you want a centrally-located hotel at a reasonable rate, this is the place for you. Easy on/off the highway and within either walking distance or quick drive to restaurants and shopping, this Sheraton is a solid and well-maintained option.

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed the cleanliness and spaciousness of the suite that you stayed in and that the encounters you had with our team members were memorable. We look forward to welcoming you back to our hotel! Sincerely, JamalM More 

Boerne, Texas, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here several times and enjoy it very much. The rates are reasonable, the location is great, the service is very good, it has it all. I love the way the rooms are set up with double doors between the bedroom and the sitting room. It works great for my husband and I as he is a very... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Sincerely, JamalM More 

London, United Kingdom
Level Contributor
95 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed July 27, 2015

We visited this hotel for two nights booking through Hotwire as we typically do these days and were surprised when we confirmed the booking that for the price we paid we got such a nice hotel. Check in was smooth and we didn't have to wait too long and the staff we courteous and welcoming. The room was very spacious... More 

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San Jose, California
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 24, 2015

Hotel looks brand new in all areas and the rooms. Sweet sleeper bed is by far the best hotel bed with awesome pillows. Others had mentioned the aircon struggling but I found it perfect (even on a 100+ degree day). Living room on the suite was a good size and I was able to hold a small meeting there for... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel, particularly the location as well as the easy in/out parking facilities located on our hotel premises. We look forward to welcoming you back on your next visit to Houston. Sincerely, JamalM More 

Herndon, Virginia
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 23, 2015

My search for a soft pillow has ended. Rooms are very nice and well maintained. I have way more space than I know what to do with and there is enough light and outlets by desk. This staff is very friendly and the food at the lounge is fantastic. I had the crab cake appetizer and it was out of... More 

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Nashville, Tennessee
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 23, 2015

What a great find. This Sheraton was awesome. Great room. Really nicely decorated. The Sheraton Club lounge was really nice with excellent food. So this is not really a 5 star hotel but a 5 star Sheraton for sure. The bar and grill area was nice. The outdoor pool was small but very cool. Good location, but no where to... More 

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Pharr, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 21, 2015

I stayed here for business and had great customer service. The room was extremely clean and was so accommodating for my stay. The king size bed was very comfortable. It's just a minute from the Galleria and accessible to many different businesses and restaurants.

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Houston, Texas
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 18, 2015

Valet parking attendants were absolutely wonderful. I really appreciated their service. The hotel was nice and the staff as well. I had a very comfortable stay and slept very well. The hotel has great access to the freeway and walking distance to the Galleria, shopping and great eateries.

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