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Sheraton Suites Houston Near The Galleria

#151 of 468 Hotels in Houston
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2400 West Loop South, Houston, TX 77027
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Sheraton Suites Houston Near The Galleria
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Sheraton Suites Houston Near The Galleria
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355 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel many times just after it opened. Still a great place but the hotel is starting to look dated. Rooms are refreshed but not 100% renovated. Bathrooms are worn out and need a revamp! Hallways are very dark and dreary looking! Front Desk staff was very helpful and offered comp parking at check-in. Great room... More 

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Tallahassee
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for three nights and found it extremely nice hotel in a great centralized location. Nice staff with great Club for breakfast on the 15th floor. Big rooms with a sitting room and desk with TV. Parking is expensive at $19 a night, but hotel is a good value. Easy to get to and find. Relaxing pool outside.... More 

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Ankara, Turkey
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Extremely comfortable and clean rooms with nice staff near the Galleria. Highly recommended for people whou would like to enjoy shopping or makşng business in Houston. Rooms offer good sleep and rest as well.

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel and got to experience all of the great shopping and amenities that the uptown Galleria area has to offer. As a management team we appreciate the gift of feedback about the hotel and have... More 

Oshkosh, Wisconsin
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 20, 2015

Great staff, wonderful room. Very luxurious. I booked through hotwire and paid 68/night. This place is right next to the mall, all within walking distance. It was easy to find. The place has its own parking ramp, but valet is also available.

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. We realize that time is very valuable and we would to thank you for providing us feedback. We look forward to welcoming you back on your next visit to Houston at which time we... More 

Sacramento, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 19, 2015

Sheraton as a brand tends to be a good line of hotels, I rarely regret choosing one. I do regret it this time. The room itself appears to be clean, it's spacious enough and with what looks like new furniture. I read online that they'd recently renovated the hotel, but it's apparent that means only the carpet and soft furnishings.... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback about the hotel and have shared your experience with all our internal stakeholders. We hope that you will provide us with another opportunity upon your... More 

Preston, United Kingdom
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

Hotel was very clean, rooms were huge and nice. The staff was very welcoming and I had a few queries while I was there (since it was my first time in the US, originally from the UK), which they could not have been more helpful. The bed was very comfortable! The hotel had Wifi which came free with my room,... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel, particularly the size and configuration of our guest suites as well as the interaction with our team members who love what they do. As a management team we appreciate the gift of feedback about... More 

Houston, Texas
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

I got this hotel via a Hotwire deal for a great price (under 70 bucks for one night stay). The suite was nice (1 room and a living room). Self Parking is $19 a night which is a bit much, but most hotels around this area charge a similar amount. Would stay there again.

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel, particularly the size and configuration of our guest suites as well as the interaction with our team members who love what they do. Sincerely, JamalM More 

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

We stayed at the Sheraton Suites close to the Galleria. The hotel has been recently renovated and staff was friendly and helpful. It is located right on loop 610 so easy access to freeway and walking distance from Galleria.

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel and got a chance to experience our newly renovated product in the heart of the uptown Houston Galleria area. We look forward to welcoming you back on your next visit to Houston. With warmth,... More 

Portland OR
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2015

The hotel is excellently located, next to The Galleria and the staff is extremely helpful and friendly. It is a bit challenging at times to pull into the hotel parking lot, as the hotel is located on a one-way street and the traffic can be a bit heavy at times, with the freeway on ramp nearby.

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel, particularly the interaction with our team members who love what they do. As a management team we appreciate the gift of feedback about the hotel and have shared your experience with all our internal... More 

Houston, Texas
1 review
5 of 5 stars Reviewed March 25, 2015

I contacted the Sheraton Suites to book rooms for our wedding guests. The prices were great for the downtown Houston area and the service they provided was awesome. I worked with Booker Lynn and Jamal in sales and they were very accommodating when it came to all the changes and details that come with planning for such a large group... More 

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. As a management team we appreciate the gift of feedback about the hotel and have shared your experience with all our internal stakeholders. With warmth, JamalM More 

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