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Sheraton Suites Houston Near The Galleria

3.5 of 5 2400 West Loop South, Houston, TX 77027
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Sheraton Suites Houston Near The Galleria
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Sheraton Suites Houston Near The Galleria
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326 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Homer Glen, IL
Top Contributor
91 reviews 91 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved this hotel. Rooms are extremely spacious and very clean. Hotel staff is super nice and very down-to earth fun. We love that. Location is great. We were able to walk over to the Galleria and also to the local restaurants. There is a CVS just a block away on the other side of the street which is also... More 

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Kenner, Louisiana
Top Contributor
68 reviews 68 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The quest to find a decent hotel in the Houston Galleria area continued and this time I decided to try out the Sheraton Suites near The Galleria. I am always interested in finding suite hotels as they usually provide more space and have a kitchen/sitting area which provides a nice area to relax and hang out; especially if you have... More 

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Bridge City, Texas
Top Contributor
82 reviews 82 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this property booked by another family member, but was very impressed at how nice it was, especially for the price. It was easy to find, and a great location. Check in was a breeze, and every staff member was very attentive to our needs. Our room was on the 6th floor, and even though traffic was constant,... More 

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Toronto, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed a couple nights, just after Christmas. Location is excellent, close to the mall, restaurants etc, Downside, you can hear the highway from the room, plus West Loop is very busy, nothing more frustrating than seeing your hotel only 1/4 mile away or less, and you can't get there for 10 minutes cause the traffic is so bad. Overall, rooms... More 

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Santa Monica, California
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was an average hotel and the price fairly reflects that. I'm rating this experience a 2 rather than a 3 because when I checked in, my room smelled of smoke to point I could barely breathe. Long story short, it took several hours and significant hassle to finally get a new room and key. Front desk, while friendly, was... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback about the condition of your initial room as well as the issues you encountered upon your arrival to the hotel and will share your experience... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Wonderfully comfortable, quiet hotel next to the Galleria. Much better priced than its nearby cousin, the Westin. This is a true suite hotel with a sitting room, pull-out, sliding doors between the living and sleeping area. Spotless. Very comfortable beds and polite, accomodating staff. Only improvement would be to provide wifi with charging for it.

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel, particularly the size and configuration of our guest suites. We realize that time is very valuable and we would to thank you for providing us feedback. We look forward to welcoming you back on... More 

Senior Contributor
44 reviews 44 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In addition to an excellent location, the hotel has clean and spacious rooms, good coffee in room, free internet and a good restaurant, Sage. I was particularly impressed with Mr. Perez at customer service who was prompt and very helpful when my group left some valuables in the safe. I am going back the next time I am in Houston.

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed our Uptown Houston Galleria location as well as the cleanliness and size of our hotel suites during your stay with us. We look forward to welcoming you back on your next visit to Houston. With warmth, JamalM More 

Benton, Arkansas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We went for the texas bowl and this place is not good at all. THe staff was rude. The bartender in particular. Would have much rather stayed in a Holiday inn. The location of the hotel stinks. If you are staying in this area there are far better choices in the area. Simply put, just dont waste your money

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback about the hotel and have shared your experience with all our internal stakeholders. We hope that you will provide us with another opportunity upon your... More 

DeSoto, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It's 9:48 and i walked into the club lounge at 9:20. Problem is, they close at 9. That did not matter to Chris! She made sure my daughter and i had everything we needed! That included going downstairs to the resturant to get me some oatmeal! Thanks Chris for saving my morning!

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you were able to enjoy the experience offered in the Sheraton Club Lounge. We look forward to welcoming you back on your next visit to Houston. With warmth, JamalM More 

Virginia Beach, Virginia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2014

I flew into Houston for a day of meetings, had very low expectations and was very pleasantly surprised at how nice this hotel was. Check in was seamless. The room was a pretty standard suite & so was the bathroom but what really distinguishes this hotel was the staff. They are very friendly. Upon check in they offered recommendations for... More 

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel, particularly the size and configuration of our guest suites. We realize that time is very valuable and we would to thank you for providing us feedback. We look forward to welcoming you back on... More 

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Additional Information about Sheraton Suites Houston Near The Galleria

Address: 2400 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Houston Near The Galleria 3.5*
Number of rooms: 283
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Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton
Hotel Style:
#15 Green Hotel in Houston

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