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Sheraton Suites Houston Near The Galleria

#157 of 461 Hotels in Houston
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2400 West Loop South, Houston, TX 77027
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Sheraton Suites Houston Near The Galleria
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Sheraton Suites Houston Near The Galleria
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345 reviews from our community

Traveler rating
    94
    137
    67
    24
    23
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69
55
28
132
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I contacted the Sheraton Suites to book rooms for our wedding guests. The prices were great for the downtown Houston area and the service they provided was awesome. I worked with Booker Lynn and Jamal in sales and they were very accommodating when it came to all the changes and details that come with planning for such a large group... More 

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Atlanta
Top Contributor
58 reviews 58 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for one night on business. Fairly convenient to downtown, but it is not close to many restaurants. Fitness center is large and convenient. Rooms were to be expected for a suite, with a separate sitting area and bedroom. Beds were comfortable and bathroom was clean. Tub did not drain, but was in a rush so had to inform... More 

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New orleans
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

i was in Houston for my quarterly visit to MD Anderson and to work in the area. As always, I was greeted with a very accommodating smile from the front desk staff. They always have a willingness to please. Because of the nature of my business I usually have packages that the property receives for me. The room I stayed... More 

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New York City, New York
Top Contributor
50 reviews 50 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is modern, well managed with nice amenities including the outdoor pool and a very too gym. Restaurant is fine for diner and reasonably priced. Rooms are large and well equipped. One advice though: ask to get a room on the Galleria side of the hotel.

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Darwin, Australia
Top Contributor
82 reviews 82 reviews
42 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A quick stay to experience the rodeo, we were here just for the evening- but it was a lovely evening! The suites are surprisingly spacious- nice to have a separate lounge room, and the bathroom had a huge dressing room as well. Bed was super comfy and warm, two TVs appeased the sport obsessed husband. Shower was good, super strong... More 

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Chicago, Illinois
Top Contributor
61 reviews 61 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If we had stayed in a different room, this hotel would have been rated much higher. We stayed at the hotel for 3 nights for a weekend getaway. The staff were wonderful, from beginning to end - welcoming, helpful and kind. But we needed to call maintenance 3 times in 3 days - first the bath tub was clogged, the... More 

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Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I have stayed quite few times in the past, but this time I found this hotel gets older anf the rooms need maintenance and some remodeling. We have to call a plumber in 2 different ocassions due to a water leak in the toilet; fortunately they arrived quite soon because it was 1:00 in the morning last sunday night. The... More 

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Senior Contributor
30 reviews 30 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the BEST hotel that I've been in this year. I've been in 4 hotels in 1.5 months. It was like a little Hollywood feel! There was the classic, yet trendy feel with the bar. It had a great concierge desk. Parking was a cinch. Shuttles available at the drop of a hat. Great information from all staff. Their... More 

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Houston
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I got a room in the Galleria to celebrate my daughters birthdaY. We actually live in Houston so it was no traveling. When we checked in Joshua was excellent, he made my 10 year old feel like her birthday was a big deal! He was great! Location is right by the galleria, you can easily walk. For the price I... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your last minute getaway for your daughters birthday weekend as well as the interaction with our team members who love what they do. As a management team we appreciate the gift of feedback about the hotel and have shared... More 

Port Arthur, Texas
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This place just does it for me. What was supposed to be a family weekend in Houston ended up being a solo vacation for myself at Sheraton Suites. It was great and I wouldn't hesitate to go back. I had dinner once at the bar and another time in the hotel restaurant and was impressed with ambiance, food and service... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. As a management team we appreciate the gift of feedback about the hotel and have shared your experience with all our internal stakeholders, and yes the Lemon Drop Martini is indeed very good! We... More 

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