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Sheraton Suites Houston Near The Galleria

3.5 of 5 2400 West Loop South, Houston, TX 77027
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Sheraton Suites Houston Near The Galleria
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Sheraton Suites Houston Near The Galleria
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312 reviews from our community

Traveler rating
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    126
    61
    22
    20
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springfield, Massachusetts
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed a place to stay on a last-minute business trip to Houston, and I'm a big fan of Starwood hotels. That said, Sheratons usually aren't my go-to; my stereotype of Sheratons are of outdated, average, unimpressive hotels. Well this is my second Sheraton stay in a couple months and I'm so pleasantly surprised. This property is recently renovated, clean, modern,... More 

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Top Contributor
54 reviews 54 reviews
42 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

I seldom provide negative reviews of hotels. This is an exception. On the positive side, the front desk staff and restaurant team is very friendly, the lobby is in good condition and appears to have been recently updated. The hotel location is quite convenient. The beds are comfortable and meet standard Sheraton standards. Unfortunately that's where the positives end. I... More 

Was this review helpful? Yes 1
San Antonio, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was not the best location to be on the so-called "Black Friday" as the traffic going to the Galleria was steady and slow. The room clean and decent. I think the bed was comfortable. The breakfast was quite overpriced and mediocre. Aside from the disturbance of the fire trucks with flashing lights outside the window in the middle of... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you found your suite clean and that the Sheraton Sweet Sleeper Bed provided you with a good night's rest. Additionally, thank you for the feedback about breakfast buffet in the restaurant, we have shared your feedback with all of the concerned... More 

New Orleans, Louisiana
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This room would definitely be a suite at any other hotel. There was a separate living room with a separate TV. The bedroom could be closed off from the bathroom if guest came. We had our year and a half old daughter and there was plenty of room for our portable crib. This room was given at the standard price... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel, particularly the size of your suite as well as the easy in/out parking facilities located on our hotel premises. We have shared your feedback with all stakeholders involved and appreciate the fact that you... More 

Albuquerque, New Mexico
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very comfortable. Pet Friendly, People Friendly~ Everything about this Place was top notch. Pleasantly surprised the location was easy on and easy off the freeway. And Yes, All employee's were Very Accommodating, and Friendly~

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. We look forward to welcoming you back on your next visit to Houston. With warmth, JamalM More 

Calgary, Canada
Top Contributor
73 reviews 73 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here a few years ago and again for 2 nights back in October while in town visiting friends and catching a Texans game. Overall was happy with the service and the large bedroom suite. The bed was comfortable enough, although the shower is standard at best and the sink area a bit dark. I faced the freeway but the... More 

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. Additionally, thank you for the feedback about the shuttle service, shower and sink areas as well as about the lack of poolside food and beverage service, we have shared your feedback with all concerned... More 

Boston, Massachusetts
Top Contributor
140 reviews 140 reviews
58 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 10, 2014

The hotel is centrally located in the Galleria precinct being directly over the road from the mall. There are literally 100's of restaurants in the area to choose from so eating out can be a fun experience. Rooms are large and well appointed. They are clean and show no real signs of wear. Bathrooms are also very large.Bedding is comfortable... More 

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. Additionally, thank you for the feedback about the desk chair, lighting in the suite, the internet as well as the food and beverage offering in the restaurant, we have shared your feedback with all... More 

Calgary, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2014

The hotel has great service, everyone went well over and above my expectations. Booking all my ground limos and making sure I got to where I needed to be. It is close to all kinds of shopping which is really handy for those few mins you have to yourself. As far as the downsides the rooms are cramped with too... More 

Was this review helpful? Yes 1
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. Additionally, thank you for the feedback about the shower heads and the lighting in the suite, we have shared your feedback with all concerned stakeholders. We look forward to welcoming you back on your... More 

Oregon, United States
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 6, 2014

While visiting our son we stayed here since it was close. The price was great so we wondered why. The rooms were upgraded. Comfortable beds. Staff was nice. We stayed in a king suite. Which was nice bur we had our daughter with us and the sofa was not a sleeper. We didn't realize until after we had unpacked. She... More 

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. We look forward to welcoming you back on your next visit to Houston. With warmth, JamalM More 

Austin, TX
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 3, 2014

The suite we booked with two double beds was spacious and clean. I liked the roomy closet, the safe, and refrigerator, but was less happy with the relative scarcity of electrical outlets (got to recharge all the devices, you know) and the confusing arrangement of light switches--it seemed as if none of them were placed in the rooms whose lighting... More 

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. Additionally, thank you for the feedback about the issues you experienced during your stay with us, we have shared your feedback with all concerned stakeholders. We look forward to welcoming you back on your... More 

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Additional Information about Sheraton Suites Houston Near The Galleria

Address: 2400 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Houston Near The Galleria 3.5*
Number of rooms: 283
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Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton
Hotel Style:
#16 Green Hotel in Houston

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