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Sheraton Suites Houston Near The Galleria

3.5 of 5 2400 West Loop South, Houston, TX 77027
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#156 of 452 Hotels in Houston
296 Reviews 3.5 of 5 stars
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Sheraton Suites Houston Near The Galleria
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296 reviews from our community

Traveler rating
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    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newcastle Upon Tyne
Top Contributor
132 reviews 132 reviews
46 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here overnight as part of a tour group. Check in was promptly handled and the offer of fruit punch and a biscuit on arrival was welcome. Our room on the fifth floor was large, like other rooms here consisting of separate bedroom, bathroom and seating area. Perhaps because it had not been continuously occupied some furniture was a... More

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Mens, Rhone-Alpes, France
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everything was good good fitness center good staff the breakfast is a little bit to expensive... And I had moisture in my cup of fruits... But for everything else it's a perfect hotel The room is clean comfortable and beautiful

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

Service was curt and rude. My room had a smoky smell. Bad restaurant inside the hotel. I had to beg the front desk to print my boarding pass because the guest printer was out of service. The hotel is located in a very congested area near the Galleria. Driving to and from restaurants requires tricky u-turns.

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Airdrie, Canada
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for nearly two week, on a business trip. The staff was fantastic, very polite, very attentive. The Shuttle was great for getting too/from work, and nearby restaurants. The staff were also very helpful in booking cabs to further destinations, and any tours or after-hours activities. The breakfast buffet was good, as were the few meals we had at the... More

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Plano, Texas, USA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am in Houston almost weekly on business. For years, this has been the hotel of my choice. It is in a great location, offers reasonably priced self-parking, the staff is amazing, every room is a very nice suite and everything is well maintained. I am a Starwood Platinum member and most of the staff recognize me as soon as... More

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Shreveport, Louisiana
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel with an alumni group. The lobby smelled so good. David checked me in (was nice & pleasant) and was very accommodating to my requests. My king room was great - nice modern furniture, very comfortable bed, two televisions and doors separated the different areas of the suite. I was on the interstate side but that... More

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Senior Contributor
33 reviews 33 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our stay was very nice. Comfortable suite-style rooms, nice pool and fitness center, and friendly staff. Very close to the Galleria and other shopping/dining areas. Free shuttle to areas close by.. The doormen and shuttle drivers are very informative and helpful. I would stay here again.

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your suite, the pool, the fitness center, the proximity of our hotel to shopping and dining in the uptown Galleria area and that our world class guest services team was able to assist you with all of your needs... More

San antonio
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

Stayed at a conference for a week, couldn't leave for 11 hours a day for same. Usually hotels (like in-laws) tend to get old after 3 days. The food, the staff and the room was superb. Can't rate this stay highly enough. Well done Sheraton.

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased that the meeting you were here to attend went off flawlessly and that you enjoyed your stay at the hotel. With warmth, JamalM More

Austin, Texas
Top Contributor
106 reviews 106 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 7, 2014 via mobile

Newer property and the rooms were spacious. Easy to find right off the loop. The staff were attentive and there is plenty of self parking in the garage located at the back of the hotel. Had a double room, beds were comfortable and the noise was tolerable except for the cleaning staff in the morning. I checked in late at... More

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SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel and that the location of the hotel was convenient for you. Additionally, thank you for the feedback about early morning staff being loud in the hallway, we have shared your comments with the management... More

Summit, NJ
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 6, 2014

Seemed like a nice hotel. Stayed in room 231. Woke up with roughly 20 bed bug bites on each foot. Really itchy and gross. Told the front desk and showed them pictures of the bites. They said that they will investigate and let me know what they find. Back home now with my suit at the dry cleaners and washing... More

Was this review helpful? Yes 6
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear guest, Thank you for bringing this matter to our attention. Our Direct of Operations will be in contact with you pertaining your comments. Best regards, JamalM More

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Additional Information about Sheraton Suites Houston Near The Galleria

Address: 2400 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Houston Near The Galleria 3.5*
Number of rooms: 283
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Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton

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