We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Suites Houston Near The Galleria

3.5 of 5 2400 West Loop South, Houston, TX 77027
Hotel website
Hotel deals
Special Offer
Cyber Monday Exclusive
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
GreenLeadersBronze level
Sheraton Suites Houston Near The Galleria
Professional photos View all
Browse nearby
Sheraton Suites Houston Near The Galleria
Write a Review

306 reviews from our community

Traveler rating
    81
    124
    60
    22
    19
See reviews for
58
52
26
117
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (306)
  • Mar-May only
    (88)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (65)
All months
Boston, Massachusetts
Top Contributor
140 reviews 140 reviews
58 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is centrally located in the Galleria precinct being directly over the road from the mall. There are literally 100's of restaurants in the area to choose from so eating out can be a fun experience. Rooms are large and well appointed. They are clean and show no real signs of wear. Bathrooms are also very large.Bedding is comfortable... More

Was this review helpful? Yes
Calgary, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel has great service, everyone went well over and above my expectations. Booking all my ground limos and making sure I got to where I needed to be. It is close to all kinds of shopping which is really handy for those few mins you have to yourself. As far as the downsides the rooms are cramped with too... More

Was this review helpful? Yes
Oregon, United States
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While visiting our son we stayed here since it was close. The price was great so we wondered why. The rooms were upgraded. Comfortable beds. Staff was nice. We stayed in a king suite. Which was nice bur we had our daughter with us and the sofa was not a sleeper. We didn't realize until after we had unpacked. She... More

Was this review helpful? Yes
Austin, TX
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The suite we booked with two double beds was spacious and clean. I liked the roomy closet, the safe, and refrigerator, but was less happy with the relative scarcity of electrical outlets (got to recharge all the devices, you know) and the confusing arrangement of light switches--it seemed as if none of them were placed in the rooms whose lighting... More

Was this review helpful? Yes
North East Of England
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Checked in no problem the room was clean, spacious and a very comfy bed. We had breakfast every morning and although the food was plentiful and tasty the restaurant staff couldn't carry out a task to the end. Without fail they would either bring the orange juice and had to be reminded we asked for coffee as well or bring... More

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. Additionally, thank you for the feedback about restaurant, we have shared your feedback with all of the concerned stakeholders involved. We hope that you will provide us with another opportunity upon your return to... More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

This Sheraton Hotel is great but aside from being in such a great location (Galleria shopping) they provide a free shuttle service to anywhere within 10 miles. I met Mr. Moazzam... if you have the chance to use the shuttle ask for him He was excellent. Very personable, very helpful, very polite, such a pleasure, that I looked forward to... More

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time review our hotel. We were pleased to hear that you enjoyed your stay at the hotel and got a chance to explore the many local dining options that the uptown Galleria area has to offer and that our concierge team was able to assist you within a 3-mile radius of the... More

Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was located quite next to Galleria area in Houston. It is huge and they have direct access to the highway. I had a complimentary breakfast package and they served that on the 15th floor club room. I was rather disappointed with the breakfast as it was just okay. They provide complimentary water bottles in the room and the... More

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. We realize that time is very valuable and we would to thank you for providing us feedback about the food and beverage options in the Sheraton Club Lounge. We have shared your feedback with... More

Richardson, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

I am a former Houston resident. I can honestly say that I have stayed in a large majority of the hotels between the Galleria area and downtown Houston. I had not stayed in this hotel since 2007. I decided to splurge on my last trip. I went to book this hotel and found out that it had just gone through... More

Was this review helpful? Yes 1
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel and got a chance to experience our newly renovated product in the heart of the uptown Houston Galleria area. We look forward to welcoming you back on your next visit to Houston. With warmth,... More

Newcastle Upon Tyne
Top Contributor
142 reviews 142 reviews
50 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed September 21, 2014

We stayed here overnight as part of a tour group. Check in was promptly handled and the offer of fruit punch and a biscuit on arrival was welcome. Our room on the fifth floor was large, like other rooms here consisting of separate bedroom, bathroom and seating area. Perhaps because it had not been continuously occupied some furniture was a... More

Was this review helpful? Yes 1
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed the layout of our suites and that you had a pleasant stay at the hotel. We have shared your feedback about the issues you experienced with your suite as well as your arrival experience and candid comments about the... More

Mens, Rhone-Alpes, France
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2014 via mobile

Everything was good good fitness center good staff the breakfast is a little bit to expensive... And I had moisture in my cup of fruits... But for everything else it's a perfect hotel The room is clean comfortable and beautiful

Was this review helpful? Yes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your suite, the fitness center and that our staff was able to anticipate your needs during your stay with us. As a management team we appreciate your gift of feedback about the breakfast buffet in the restaurant and have... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Suites Houston Near The Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Suites Houston Near The Galleria

Address: 2400 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Houston Near The Galleria 3.5*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Priceline, Expedia, Odigeo, Otel, Travelocity, Hotels.com, Despegar.com, BookIt.com, TripOnline SA and Tingo so you can book your Sheraton Suites Houston Near The Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton

349 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (70)
Viewed
Room/suite (30)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (7)
Viewed
View from room (6)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Business center/function rooms (2)
Viewed
Other (10)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (271)
Viewed
Amenities (10)
Viewed
One King Bed Suite (114)
Viewed
Pool (18)
Viewed
Restaurants and Bars (10)
Viewed
The Hotel (24)
Viewed
Two Double Bed Suite (95)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay