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All 451 Houston hotels

Sheraton North Houston at George Bush Intercontinental

3.5 of 5 Hotel   |   15700 John F Kennedy Boulevard, Houston, TX 77032
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Ranked #197 of 451 hotels in Houston
A recent review
3 of 5 stars reviewed yesterday
Maddie D Florida City, Florida
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306 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Florida City, Florida
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here last week and the hotel does look very nice, room was comfortable, but has a loud air conditioner unit, food at bar and restaurant was ok. I did encounter one lady at breakfast who was a little brusque when we asked for cold milk for cereal. My colleague said the cartons at the buffet were frozen milk which... More

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Kerrville, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon arrival(all most 10pm) I asked about places to eat and she gave me a list of restaurants and even offered to call them for me to see what time they closed. My a/c was not cooling properly, however, they did do everything to make it right. When they could not fix it they offered me another room or to... More

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

A M, thank you for taking the time to post your review. I would like to apologize for inconvenience you have experienced with the AC unit. However, I'm delighted to hear issue was resolved to your satisfaction. Some of the rooms have different configuration and therefore some bathrooms are smaller than others. Next time, please let us know and we... More

Kilmarnock, United Kingdom
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arrived July 26 Hotel Shuttle picks up from the Airport was efficient did not have to wait long outside the terminal at pick up point Check in was plesant no issues Room on the 8th floor was large and bathroom was clean and adequate The bed Pillows for my liking were far to soft Corridor on the floor after exciting... More

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Martin S, Thank you for taking the time to post your review. All of our adjoining rooms are located on the 8th and 9th floor and due to adjoining door, rooms tends to be little less sound proof than standard rooms. As far as elevator is concerned, we are currently in process of upgrading all of our guest elevators. We... More

Fairfield
Contributor
20 reviews 20 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a good place to stay if you need something close to the airport that is clean and that offers general amenities such as a business center, swimming pool, and work out room. Also the hotel employees are very courteous and bend over backwards to make the guests as comfortable as possible.

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

FairfieldSpikesFam, Thank you for taking the time to post your wonderful review and recommending us for a good hotel to stay near the airport. As you have mentioned, we believe in bending over backwards to make sure our valued guests are taken care of and they feel at home. Once again, thank you for the recognition and we look forward... More

Johor Bahru, Malaysia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is personally my favourite hotel everytime I came down to Houston. I have tried other hotel around the airport but quickly moved back to Sheraton after few days. Starbucks coffee maker in the room, who can beat that? (I do like nice coffee every morning). The service was excellent, they will provide you with anything you need promptly. I... More

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

travel_aki, Thank you so much for your wonderful review. We are delighted to hear we are your number one preferred hotel in Houston area. We are constantly striving to exceed our guest expectations and to make all of our guest feel at home. We will continue to strive for excellence so that one day we will be your number one... More

Corpus Christi, Texas
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a very early flight so decided on a very short stay at the Sheraton. Nice, clean comfy rooms and extremely friendly staff at check-in. Did not have time to take advantage of the other amenities such as pool and restaurant, but everything looked very nice and inviting. Would definitely stay in this hotel again when in the airport area.

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

sitkasmith, Thank you for taking the time to post your review. We are delighted to hear you have enjoyed your stay with us. We would also like to thank you for recoginizing job well done by our staff and I will sure to share your feedback with the staff. We understand how difficult it can be living far away from... More

Driftwood, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For the price, this hotel was just not worth it. But, for my health, it was definitely not worth it. There was a huge wet spot on the bathroom ceiling from a leak. I'm allergic to water damage/ mildew so I was pretty sick. They took some money off my bill, but it wasn't worth it. The room was not... More

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Kristy S, Thank you for taking the time to post your review. I would like to take this opportunity to apologize for falling short of your expectation. Our guest well being is our number one concern and we take this very seriously. Wet ceiling in the bathroom is usually caused by other guest taking shower without having the shower curtain... More

Lafayette, Louisiana
Top Contributor
67 reviews 67 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 4, 2014

After being up for over 20 hours, we thought it unwise to drive home to Louisiana, so we stayed here just overnight. I was wishing I could stay longer. It was quiet except rightfully so, when people began to get up in the morning to catch early flights out. The staff was extremely friendly and welcoming. The restaurant had very... More

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear jrdek, Thank you for taking the time to post your review. We would first like to welcome you home and we are glad to hear your first experience of coming back home was a good one here at Sheraton North Houston. We thank you once again for the opportunity to serve your accommodation needs and we hope you will... More

Healdsburg, California
Top Contributor
54 reviews 54 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 30, 2014

Stayed here before a 7 AM flight. This is an excellent example of how Sheraton creates high quality airport hotels. I received an upgrade to the concierge floor upon request as I am a routine Sheraton (Starwood) guest. Wonderful rooms, and well presented Club lounge. The cocktail hour munchies were high quality and fresh, the Club attendant very helpful. Best... More

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear Robin F, Thank you for taking the time to post your wonderful review regards to your recent visit. We are delighted to hear you feel Sheraton North Houston is an excellent airport hotel. We thank you for the opportunity to serve your accommodation needs before your early travel and we look forward to seeing you again soon. Thank you. More

Chicago, Illinois
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2014

This Sheraton is very well appointed with a sharp lobby and comfortable rooms. Everything is very well maintained as one would expect at a Sheraton but their outstanding feature is the staff. Everyone is very friendly and helpful from the front desk check-in to the waitstaff in the restaurant.

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear Margaret1, Thank you so much for taking the time to post your wonderful review. We are delighted to hear hotel facility met your expectatioin and our super-friendly staff made your stay outstanding. We take great pride of our staff and our staff take great pride in their work and thank you for noticing. We appreicate your feedback and look... More

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Additional Information about Sheraton North Houston at George Bush Intercontinental

Address: 15700 John F Kennedy Boulevard, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton North Houston at George Bush Intercontinental 3.5*
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Also Known As:
Sheraton North Houston At George Bush Intercontinental Hotel Houston
Intercontinental North Houston
Sheraton Houston
Houston Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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420

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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