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Sheraton North Houston at George Bush Intercontinental

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15700 John F Kennedy Boulevard, Houston, TX 77032
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Breakfast for 2 Included
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1 room 1 guest
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Sheraton North Houston at George Bush Intercontinental
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405 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (405)
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Level Contributor
615 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a. Charity event and needed to stay near the airport for two Dahl service was very good the staff was simply amazing meeting our needs. They were even able to keep some parking set aside for our exotic keeping it safe. Great management and staff thanks to all. We will be back

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear Charles V, On behalf of the entire team at The Sheraton North Houston, we thank you for sharing the details of your recent visit to our hotel on TripAdvisor. At The Sheraton North, we pride ourselves on our personalized service, and we are so glad that you were able to experience this first hand. Please let us know when... More 

Providenciales
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

For a short stay not much more you could ask for, rooms clean & comfortable (although a little dark). We didnt use the pool but looks from the outside like its needs a little tlc. Very close to airport and free shuttle. Used the executive lounge for breakfast with ample choice on offfer, all in all good value for money

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Hello Mulsain1! Thank you for staying with us and for sharing your review. It is delightful to learn that you enjoyed the accommodations of your room, the comfort and cleanliness, complimentary shuttle and our location in Houston. Our Management team appreciates your feedback, as it allows us to review and improve our hotel for the future. We hope to have... More 

Scotland, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There is not a lot to say about tan airport hotel, you arrive tired and dishevelled, or at least I do off a long flight and crash into the hotel, you just want the checkin to be quick and painless and the room to be clean and quiet. It was all of these. The bar and bar food were more... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Mark B, Thank you for taking the time to post your review. We are glad to hear you found everything at the hotel satisfactory making it perfectly good airport hotel. We will continue to strive towards exceeding all of our guest expectations. Once again, thank you for the feedback and look forward to welcoming you back. More 

New York City, New York
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2 nights. Clean, quite rooms. A/C was quite and well working. Did not use breakfast. Safe in the rooms caused a technical problem. Free parking was hard to find but there was. Staff is well known and kind.

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Sarper O, Thank you for taking the time to post your review. We are delighted to hear you found the room quiet and clean. We would also like to thank you for noticing our kind staff and free parking. We look forward to welcoming you back in the future. More 

Chicago, Illinois
Level Contributor
68 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is one of a small cluster of hotels near IAH. Like others have written, the building itself is older, but the rooms have been refreshed in a style typical of Sheraton, but with a Texas twist. Good rooms with everything you'd expect. Front desk staff was nice, but restaurant and bar staff could be more attentive. Food in... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Chicagojo, Thank you for taking the time to post your review. We would also like to thank you for noticing renovated rooms and recognizing our front desk staff for job well done. We do apologize for shortcoming from our restaurant and bar staff. We will be sure to address your concern to make sure we exceed your expectation next time... More 

Lancaster, Pennsylvania, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was told to cancel this reservation because it was a horrible property in a bad neighborhood. On the contrary, I found the property to be very nice, the staff professional and attentive and the room comfortable. Would recommend.

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Lisa K, Thank you for taking the time to post your wonderful review and clarifying some of the misconception some people might have on our hotel. We are glad you gave us the chance to serve your accommodation needs and you would recommend our hotel. We look forward to welcoming you back in the future. More 

Yuzhno-Sakhalinsk, Russia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

To describe this as an upmarket (and dated) motel would be a bit unfair. In fact it's a good place to stay if you are on route somewhere. You'll sleep well in good sized rooms with comfortable beds and eat good food (surprising good for both dinner and breakfast considering the restaurant looks like it's an after thought off the... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Victor D, Thank you for taking the time to post your review. We are glad to hear you found the hotel very practical and convenient. We will continue to work hard exceed our guest expectations in every aspect. Look forward to welcoming you back in the future. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

You call tell very easily that the structure was built many ears ago but the rooms were very big and clean, same for the the rest of the hotel,the food was not very good I order i steak and when was served was very poor compare to the big plate. Let's say this experience was ok compare to all my... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Vicenzo G, Thank you for taking the time to post your review. Our apology for not being able to exceed your expectation and you had a normal experience at our hotel. I will be sure to share your feedback with our kitchen staff to make sure we offer better quality of steak to our valued guest. We hope you will... More 

Oregon
Level Contributor
94 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Had to stay here on last minute due to cancelled flight, room was ok, excelent bed and linens and could caught a nice sleep. Bathroom just ok. Room service worked excellent and efficient. No airplane noise even you are very close to the airport. Shuttle to IAH worked fined and on time. Hotel is much better than other options near... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

MEM22, Thank you for taking the time to post your review. We are sorry to hear you had to stay with us due to canceled flight but we are glad you had a nice rest with us. We appreciate you recognizing our hotel to be much better option than other hotels near the airport. We will continue to work hard... More 

Denmark, South Carolina
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 25, 2015

We are on a multi-state road trip crossing the country and we are staying in a new hotel each city we go. The Sheraton North Houston has exceeded our expectations. Rooms are big enough (we have four people total .. Two adults and two teenagers) for small families or travelers and I would welcome staying here again. Check in was... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

DerekA0819, Thank you so much for taking the time to post your wonderful review. We are delighted to hear we were able to exceed your expectation and you are recommending us and also to come back to stay with us again. We look forward to welcoming you back soon. More 

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