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Sheraton North Houston at George Bush Intercontinental

3.5 of 5 15700 John F Kennedy Boulevard, Houston, TX 77032
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Sheraton North Houston at George Bush Intercontinental
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Sheraton North Houston at George Bush Intercontinental
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341 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Michigan
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Sheraton Hotels usually stand out for me but this one was just average. The rooms, lobby area, meeting rooms were clean but looked worn. The staff was good but didn't go out of their way to show friendliness. The food that was served at our meetings was great so i was happy with that.

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Boston, United States
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We did an overnight here on a long layover at IAH and found the hotel to be perfectly adequate for our needs. The room was well-equipped and well cared for, even if it wasn't particularly fancy, and the hotel was kind with an upgrade to a club floor room given our gold status. Also, importantly, the shuttle was prompt and... More 

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Vancouver BC
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

No complaints here. Warm welcome from staff, lovely guest room with a comfortable king bed. WiFi was excellent. We took advantage of the lounge on the 10th floor and enjoyed a late snack / dinner and great breakfast the next morning. Shuttle service to IAH was convenient and courteous. Should the need arise to overnight in Houston again, we would... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

YVRLHR854, Thank you so much for taking the time to post your wonderful review regards to your recent stay with us. We are delighted to hear you have enjoyed your stay and plan on coming back in the future. We will continue to strive towards exceeding every guest expectations and look forward to welcoming you back. More 

Stavely, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently overnighted on both ways to Jamaica at the Sheraton North in Houston. On both occasions we were impressed with the shuttle service to and from the airport. As well the facilities are clean and welcoming, as well the resturant has a super menu, with great meals. If you have to layover in Houston, this is the place to... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

numbercaller, Thank you so much for taking the time to post your wonderful review. We are delighted to hear you have enjoyed your stay with us and we would also like to thank you for recommending our hotel for anyone who has layover in Houston airport. We look forward to welcoming you back in the future along with anyone having... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Was there on business 1/11 - 1/15 where do I start? Tried to order breakfast to my room first night I was there, no one picked up my card from my door. Order coffee the night before and the empty tray was still outside my door the night before when I left at 7am. Bring cash because and dinner with... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Michael C, Thank you for taking the time to post your review. It was pleasure speaking with you over the phone and email and we appreciate your feedback. Your feedback have been shared with proper departments to address your concerns. We hope you will come back to give us another opportunity to serve your accommodation needs in the future. More 

Round Rock, Texas, United States
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the location twice this winter and had a good experience both times. The rooms are decent size with a refrigerator. Their breakfast buffet had scrambled eggs, bacon, cereal, etc. with coffee and OJ. If you don't want to eat their there is a diner called Hot Biscuit next door which is also very good. The only con... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Jennifer M, Thank you for taking the time to post your wonderful review. We are delighted to hear you have experienced "unexpected great service". Many hotels by the airport have a reputation of not providing great service or product to their guest but we definitely take great pride in our product and services we provide to our valued guest. Thank... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Flight from Newark was delayed (surprise, right?). Got into IAH around 1:am. Shuttle was easy to find and fast. At the hotel, the late night staff were some of the nicest people I have ever met. The room was more than accommodating and revived us even though we had the 6am flight in the morning. Great stay

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Eric D, Thank you so much for your wonderful review and recognizing fantastic service offered by our staff. I'm sorry to hear your stay with us so short but we hope you will come back to visit us again in the future for a longer stay. Look forward to welcoming you back soon. More 

Regensburg
Top Contributor
97 reviews 97 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Yes, it's close to the airport, the rooms are clean and have enough space. The air condition is a little bit loud but if you lower it, it's okay. The breakfast is good and rich. The problem with this hotel are more the shuttle service. The waiting time is much to long, this was a complain also from various colleagues.... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

beitgugb, Thank you for taking the time to post your review regards to your recent stay and recognizing us as nice and functional hotel. Houston taxi service is probably one of the worst you will encounter mainly because everything is so scattered through out and lack of infrastructure causes heavy traffic jam, it's very hard to get around in timely... More 

Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed December 21, 2014

Booked into this hotel for an overnight stay on a layover. Expecting it to be up to normal Sheraton standards. Not the case!! Late arrival and no shuttle at the airport. Called the hotel and straight to voicemail. What kind of hotel doesn't answer their phone? Took a $20 cab to the hotel finally and requested a refund of the... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Desel4532, Thank you for taking the time to post your review. I would like to first apologize for the inconvenience you have experienced due to the shuttle service and housekeeping service. I can assure you that this is not the way we operate and I'm investigating this further to see what happened and hoping for your assistance. Our hotel shuttle... More 

Camarillo, California
Top Contributor
338 reviews 338 reviews
24 hotel reviews
184 helpful votes 184 helpful votes
5 of 5 stars Reviewed December 14, 2014

Great bedding in a very clean room. The service at check in was terrific and breakfast in the cafe was good - not great. Minutes away from the airport, which was fine after a long flight from Los Angeles. It was also convenient for the the flight back. Good for business meetings or before a cruise out of Galveston.

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Cavydad, Thank you for taking the time to post your wonderful review. We are delighted to hear you found our location convenient and our staff terrific. We look forward to welcoming you back in near future. More 

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Additional Information about Sheraton North Houston at George Bush Intercontinental

Address: 15700 John F Kennedy Boulevard, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton North Houston at George Bush Intercontinental 3.5*
Number of rooms: 420
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Also Known As:
Sheraton North Houston At George Bush Intercontinental Hotel Houston
Intercontinental North Houston
Sheraton Houston
Houston Sheraton

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