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Sheraton North Houston at George Bush Intercontinental

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15700 John F Kennedy Boulevard, Houston, TX 77032
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Breakfast for 2 Included
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Sheraton North Houston at George Bush Intercontinental
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385 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice but old hotel. Clean rooms. Nice and helpfull personel . A little bit far from the city center but its ok . Great kitchen and tasty steak. Small swimming pool . This hotel is good for some kind of conferences. Definitely will stay again.

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Alex A, Thank you for taking the time to post your wonderful review. We are delighted to hear you have enjoyed your stay with us. We appreciate your recommendation and willingness to return to stay with us next time you travel back to North Houston area. We look forward to welcoming you back with a smile. More 

Atlanta, Georgia
Contributor
18 reviews 18 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is definitely NOT a 4 star hotel the way it was advertised on the booking site. Slow internet speeds - restaurant is terrible. Room was clean and the bed was comfortable but I probably would not come back. Just doesnt seem like its being run well.

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Globetrotter776, Thank you for taking the time to post your review. We would like to take this opportunity to apologize for falling short of your expectation. We are actually 3 star hotel and not sure which site advertised us as a 4 star hotel. Regardless, that's no excuse for your terrible experience at the restaurant. We will be sure to... More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good hotel close to IAH and with a 24hr shuttle. Friendly and helpful staff. Super comfy bed and pillows. The hors d'oeuvres and the drinks on the 10th floor club are very useful after a transatlantic and your food requirements are not a full meal but more than a snack. Would recommend it for an overnight and would return... More 

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Gremlin682001, Thank you for taking the time to post your review regards to your recent stay with us. We are delighted to hear you have enjoyed your stay and you plan on coming back to see us again. There's no greater reward than to hear from our guest who recommends our hotel based on their experience and promising to return.... More 

Hawaii
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had only an overnight stay at this hotel between flights, but I would have enjoyed a longer stay. Very pleasant room with a most comfortable bed, a delicious meal in the restaurant, and courteous, efficient service made our stay very nice.

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Hlroamer, Thank you for taking the time to post your wonderful review. We are delighted to hear you have found our room very pleasant, bed very comfortable, meal in the restaurant delicious and our staff courteous and efficient. We take great pride in our work and we are constantly striving to exceed our guest expectations. We hope next time you... More 

Los Angeles, California
Top Contributor
79 reviews 79 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 22, 2015

We arrived at the Houston International Airport at about 1 AM. I called the hotel a shuttle arrived a few minutes later. We were checked in by a very friendly front desk clerk. The room was a large room with a separate living room with one television on a center opening between the rooms. The television could be rotated to... More 

Was this review helpful? Yes 2
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

George700East, Thank you for taking the time to post your lovely review. We are one of the only hotel in the airport area that provide 24 hour shuttle service and thank you for recognizing it. We are also delighted to hear you have enjoyed the room, internet speed and customer service provided by our staff. We are sorry to hear... More 

Airdrie, Canada
Contributor
20 reviews 20 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 19, 2015

The Sheraton is a a great quiet location close to the airport. The room was spacious clean and luxurious. Great beer selection in the lounge and very friendly staff. This makes ending your busy day a great resource.

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Todd A, Thank you so much for taking the time to post your wonderful review. We are delighted to hear you found your accommodation with us quiet, clean and luxurious. We would also like to thank you for recognizing our great selection of beer and friendly staff that help your busy day end with great resource. We appreciate considering Sheraton... More 

Kamloops BC
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 18, 2015

We recently stayed at the Sheraton North Houston Hotel and were treated like gold by the staff. We arrived late around midnight with no luggage as American Airlines lost it somewhere and the two ladies at the front desk were very helpful. They were not only sympathetic but provided us with toothbrushes and toothpaste and a few other small toiletries.... More 

Was this review helpful? Yes 2
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Lou R, Thank you for taking the time to post your wonderful review regards to your recent stay with us. We understand how frustrating it can be to have your luggage lost by the airline and we are glad we were able to lighten up your day with great customer service provided by our staff. We take great pride with... More 

Top Contributor
62 reviews 62 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 18, 2015

Close to the airport, a quick shuttle bus (provided) to the hotel. The room was spacious and well appointed, though the bathroom is only built for one not two! Air conditioner was very noisy. All requests were met in a timely manner, room service was nice and quick.

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

dxbjamn, Thank you for taking the time to post your review. We are delighted to hear you were able utilize our quick shuttle service from the airport and found the room spacious and well appointed. We are also glad to hear all of your request were answered quickly by our staff meeting your expectation. We look forward to welcoming you... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2015

Perfect Place to stay for a sleepover. Free shuttleservice from and to Airport . Clean rooms and friendly personell. Breakfast Price is reasonable and good. Will stay again next Time . The Hotel is 5 mins from the Airport . Taking a Taxi is about 16 USD

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Thomas S, Thank you for taking the time post your review. We are delighted to hear you think Sheraton North Houston is "perfect place to stay for a sleepover" and you plan on staying with us again in the future. We appreciate your kind words and we look forward to welcoming you back as well in the near future. More 

Toronto, Canada
Top Contributor
113 reviews 113 reviews
19 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed May 13, 2015

We spend 3 nights at this hotel while visiting Houston and were happy with our stay. The room was a nice size for the 4 of us (2 adults 2 young kids). Clean and nicely furnished. I understand it was recently renovated. It is close to the airport and they have a free shuttle but we had rented a car... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

lOOly, Thank you for taking the time to post your review. We would also like thank you for your recommendation for us being a good choice for a hotel close to the airport. We are delighted to hear you had a wonderful 3 night stay with us with your family. We look forward to welcoming back in the near future. More 

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