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Sheraton North Houston at George Bush Intercontinental

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15700 John F Kennedy Boulevard, Houston, TX 77032
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Sheraton North Houston at George Bush Intercontinental
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Sheraton North Houston at George Bush Intercontinental
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379 reviews from our community

Traveler rating
    73
    118
    99
    50
    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Airdrie, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Sheraton is a a great quiet location close to the airport. The room was spacious clean and luxurious. Great beer selection in the lounge and very friendly staff. This makes ending your busy day a great resource.

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Kamloops BC
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Sheraton North Houston Hotel and were treated like gold by the staff. We arrived late around midnight with no luggage as American Airlines lost it somewhere and the two ladies at the front desk were very helpful. They were not only sympathetic but provided us with toothbrushes and toothpaste and a few other small toiletries.... More 

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Top Contributor
62 reviews 62 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Close to the airport, a quick shuttle bus (provided) to the hotel. The room was spacious and well appointed, though the bathroom is only built for one not two! Air conditioner was very noisy. All requests were met in a timely manner, room service was nice and quick.

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Perfect Place to stay for a sleepover. Free shuttleservice from and to Airport . Clean rooms and friendly personell. Breakfast Price is reasonable and good. Will stay again next Time . The Hotel is 5 mins from the Airport . Taking a Taxi is about 16 USD

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Toronto, Canada
Top Contributor
113 reviews 113 reviews
19 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 1 week ago

We spend 3 nights at this hotel while visiting Houston and were happy with our stay. The room was a nice size for the 4 of us (2 adults 2 young kids). Clean and nicely furnished. I understand it was recently renovated. It is close to the airport and they have a free shuttle but we had rented a car... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

lOOly, Thank you for taking the time to post your review. We would also like thank you for your recommendation for us being a good choice for a hotel close to the airport. We are delighted to hear you had a wonderful 3 night stay with us with your family. We look forward to welcoming back in the near future. More 

Las Vegas, Nevada
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Started off with a shuttle ride from the airport to the hotel. The driver could hardly speak English and didn't understand one passenger that he was the only one at the pick up point. We get to be hotel and I go to check in. I hand the front desk by id and credit card, get handed my room key... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

chadb1982, Thank you for taking the time to post your review. I would like to take this opportunity to apologize for falling short of your expectations in few areas. I have shared your feedback with proper department heads and I can assure you all of your concerns will be addressed. This is definitely not the way we operate and something... More 

Rockport, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I havent stayed at the Sheraton for a few years. To my suprise the hotel is completely remodeled. I like the decor. It shows like a new hotel. The Lobby and bar are upscale trendy. I was upgraded to the club level and the rooms are larger than average and quiet.

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

BIll z, Thank you for taking the time to post your wonderful review. We are glad to hear you have came back to see us and saw the progress we have made in past couple years. Thank you for noticing the changes and we are glad you have enjoyed your stay. We will continue to make progress and we look... More 

Angleton, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel on two occasions when catching early flights. The biggest plus is that they have a 24 hour shuttle service so they can get you to the airport for early flights. My room did not appear to have been cleaned very well, if at tall. There was hair ALL OVER the bed, bathroom floor, walls... More 

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Brandy C, Thank you for taking the time to post your review. I would like to take this opportunity to apologize for falling short of your expectation due to cleanly issue. I can assure you that this is not the way we operate and I have shared your feedback with our housekeeping department. Rest assure we will be working tirelessly... More 

Denver, Colorado
Top Contributor
75 reviews 75 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Hotel is close by the Airport, and the shuttle service is about every 30 minutes. The rooms have pretty much outdated furniture. I stayed on the 7th floor. There are lots of flight crews staying at the Hotel, so it is pretty quite - no parties from them. HVAC is pretty weak. Otherwise a quite Hotel, except when the... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Michael M, Thank you for taking the time to post your review. We have gone through major renovation year and half ago and we are still working on other projects and have additonal projects in the pipeline in order to offer best customer service and facility to our valued guest. We have upgraded our entire wifi system last year and... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I checked in at a corporate rate that turned out to be $50 above the actual regular rate for my room. Was given a disability access room, and asked to change rooms. Was told I would have to pay MORE to upgrade. Checked their website, and the same class of room was available to book for that night for $50... More 

Was this review helpful? Yes 2
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

takman12, Thank you for taking the time to post your review and also taking the time to speak with me via email regards to some of the issues you have encountered during your stay. As I have mentioned, I have addressed your concerns with proper department heads to avoid similar situation going forward. Once again, my apology for falling short... More 

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