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Sheraton North Houston at George Bush Intercontinental

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15700 John F Kennedy Boulevard, Houston, TX 77032
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Sheraton North Houston at George Bush Intercontinental
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Sheraton North Houston at George Bush Intercontinental
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381 reviews from our community

Traveler rating
    74
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    99
    50
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hawaii
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had only an overnight stay at this hotel between flights, but I would have enjoyed a longer stay. Very pleasant room with a most comfortable bed, a delicious meal in the restaurant, and courteous, efficient service made our stay very nice.

Was this review helpful? Yes
Los Angeles, California
Top Contributor
78 reviews 78 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at the Houston International Airport at about 1 AM. I called the hotel a shuttle arrived a few minutes later. We were checked in by a very friendly front desk clerk. The room was a large room with a separate living room with one television on a center opening between the rooms. The television could be rotated to... More 

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

George700East, Thank you for taking the time to post your lovely review. We are one of the only hotel in the airport area that provide 24 hour shuttle service and thank you for recognizing it. We are also delighted to hear you have enjoyed the room, internet speed and customer service provided by our staff. We are sorry to hear... More 

Airdrie, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton is a a great quiet location close to the airport. The room was spacious clean and luxurious. Great beer selection in the lounge and very friendly staff. This makes ending your busy day a great resource.

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Todd A, Thank you so much for taking the time to post your wonderful review. We are delighted to hear you found your accommodation with us quiet, clean and luxurious. We would also like to thank you for recognizing our great selection of beer and friendly staff that help your busy day end with great resource. We appreciate considering Sheraton... More 

Kamloops BC
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Sheraton North Houston Hotel and were treated like gold by the staff. We arrived late around midnight with no luggage as American Airlines lost it somewhere and the two ladies at the front desk were very helpful. They were not only sympathetic but provided us with toothbrushes and toothpaste and a few other small toiletries.... More 

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Lou R, Thank you for taking the time to post your wonderful review regards to your recent stay with us. We understand how frustrating it can be to have your luggage lost by the airline and we are glad we were able to lighten up your day with great customer service provided by our staff. We take great pride with... More 

Top Contributor
62 reviews 62 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to the airport, a quick shuttle bus (provided) to the hotel. The room was spacious and well appointed, though the bathroom is only built for one not two! Air conditioner was very noisy. All requests were met in a timely manner, room service was nice and quick.

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

dxbjamn, Thank you for taking the time to post your review. We are delighted to hear you were able utilize our quick shuttle service from the airport and found the room spacious and well appointed. We are also glad to hear all of your request were answered quickly by our staff meeting your expectation. We look forward to welcoming you... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect Place to stay for a sleepover. Free shuttleservice from and to Airport . Clean rooms and friendly personell. Breakfast Price is reasonable and good. Will stay again next Time . The Hotel is 5 mins from the Airport . Taking a Taxi is about 16 USD

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Thomas S, Thank you for taking the time post your review. We are delighted to hear you think Sheraton North Houston is "perfect place to stay for a sleepover" and you plan on staying with us again in the future. We appreciate your kind words and we look forward to welcoming you back as well in the near future. More 

Toronto, Canada
Top Contributor
113 reviews 113 reviews
19 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spend 3 nights at this hotel while visiting Houston and were happy with our stay. The room was a nice size for the 4 of us (2 adults 2 young kids). Clean and nicely furnished. I understand it was recently renovated. It is close to the airport and they have a free shuttle but we had rented a car... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

lOOly, Thank you for taking the time to post your review. We would also like thank you for your recommendation for us being a good choice for a hotel close to the airport. We are delighted to hear you had a wonderful 3 night stay with us with your family. We look forward to welcoming back in the near future. More 

Las Vegas, Nevada
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Started off with a shuttle ride from the airport to the hotel. The driver could hardly speak English and didn't understand one passenger that he was the only one at the pick up point. We get to be hotel and I go to check in. I hand the front desk by id and credit card, get handed my room key... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

chadb1982, Thank you for taking the time to post your review. I would like to take this opportunity to apologize for falling short of your expectations in few areas. I have shared your feedback with proper department heads and I can assure you all of your concerns will be addressed. This is definitely not the way we operate and something... More 

Rockport, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I havent stayed at the Sheraton for a few years. To my suprise the hotel is completely remodeled. I like the decor. It shows like a new hotel. The Lobby and bar are upscale trendy. I was upgraded to the club level and the rooms are larger than average and quiet.

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

BIll z, Thank you for taking the time to post your wonderful review. We are glad to hear you have came back to see us and saw the progress we have made in past couple years. Thank you for noticing the changes and we are glad you have enjoyed your stay. We will continue to make progress and we look... More 

Angleton, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel on two occasions when catching early flights. The biggest plus is that they have a 24 hour shuttle service so they can get you to the airport for early flights. My room did not appear to have been cleaned very well, if at tall. There was hair ALL OVER the bed, bathroom floor, walls... More 

Was this review helpful? Yes 1
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Brandy C, Thank you for taking the time to post your review. I would like to take this opportunity to apologize for falling short of your expectation due to cleanly issue. I can assure you that this is not the way we operate and I have shared your feedback with our housekeeping department. Rest assure we will be working tirelessly... More 

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