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Sheraton North Houston at George Bush Intercontinental

3.5 of 5 15700 John F Kennedy Boulevard, Houston, TX 77032
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Sheraton North Houston at George Bush Intercontinental
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Sheraton North Houston at George Bush Intercontinental
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332 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Camarillo, California
Top Contributor
331 reviews 331 reviews
23 hotel reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great bedding in a very clean room. The service at check in was terrific and breakfast in the cafe was good - not great. Minutes away from the airport, which was fine after a long flight from Los Angeles. It was also convenient for the the flight back. Good for business meetings or before a cruise out of Galveston.

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Singapore, Singapore
Top Contributor
71 reviews 71 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here using Starpoints due to an early flight the next morning. Our room was down the hall from the club lounge which made it convenient to go relax with some cold drinks and appetizers served from 5:00p to 8:00. The room is open 24 hrs to get coffee, tea, or cold beverages but the breakfast and evening snacks are... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Thank you for taking the time to post your review. We are delighted to hear you have enjoyed our club lounge. However, I do apologize for falling short of your expectation due to size of our bathroom. We have rooms with different bathroom configuration. Next time, please feel free to ask for a room with a bigger bathroom and we... More 

Lexington, Kentucky
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent one night there - room was clean, staff was cold but efficient. The bathroom needed attention, but was tolerable. Ordered room service - pizza was slow in coming and was way undercooked. I ended up eating the topping & throwing away the crust. Plane traffic was loud & morning cleaning staff was even louder. Again, they hit the minimum... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Thank you for taking the time to post your review. I have shared your feedback with our department heads and we will definitely be addressing your concerns with our staff. We want to be efficient and also be able to offer memorable experience to our guest. Thank you once again for the feedback and we look forward to welcoming you... More 

Beaumont, Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed two nights in order to meet with people flying into Houston. Hotel is located close to the airport. Hotel had to prepare breakfast and lunches for two days of meetings. Hotel was comfortable and food was very good. For a place that is usually just a travel stop, this hotel is excellent. I have stayed here previously when I... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

fineartsdean, Thank you for taking the time to post your wonderful review. We are delighted to hear you are a repeat customer and you have enjoyed your stay with us each time. We thank you for your patronage and we look forward to welcoming you back. More 

Bradford, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

i have been staying at the Sheraton Hotel now for many years and I cannot express enough how much the hotel as changed and improved over the years, The rooms have all been upgraded to a very high standard had the staff and management are all first class and will do everything possible to help and make your stay an... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Paul M, Thank you so much for taking the time to post your wonderful review. We are delighted to hear you have enjoyed your stay with us and you plan on staying with us every time you come back to Houston area. We appreciate your wonderful feedback recognizing job well done by our staff and management. Feedback like this definitely... More 

Pensacola, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our third time at this property this year. It is a convenient hotel for a pre-flight overnight, with shuttle service that is handy to get to the airport. We booked it through Priceline. The young lady at the front desk was efficient, and honored our request for a quiet room away from elevators and vending machines. Clean room... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

eenusa, Thank you for taking the time to post your review. We thank you for making us your home away from home before flying out. We look forward to having you back for the 4th time soon and many more. More 

Webster, WI
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 7, 2014

Our weekend trip to Houston, Tx was great. The Sheraton North is a beautiful hotel staffed with very nice people. They were friendly and helpful. Our room was excellent. Their restuarants were very nice with great food. We would stay there again

Was this review helpful? Yes 2
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Pat G, Thank you for taking the time to post your wonderful review regards to your recent stay with us. We are delighted to hear you have enjoyed our beautiful hotel, service provided by our nice staff and great food offered in our restaurant. We look forward to welcoming you back in the near future. More 

Honolulu, Hawaii
Top Contributor
309 reviews 309 reviews
95 hotel reviews
190 helpful votes 190 helpful votes
4 of 5 stars Reviewed October 26, 2014

Oct 11 A free shuttle at the Houston airport dispatched us to the hotel which was much larger than expected. Our double standard at a mere $109 was luxurious for the price. But the noise of the mini-frig's compressor and the low water pressure could not be ignored. We opted for the excellent breakfast buffet at $13 pp. This was... More 

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John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

alohatripper, Thank you so much for taking the time to post your review. We are delighted to hear you have enjoyed your stay except for noise coming from the mini fridge in the room. Even though all of our mini fridges are less than a year old, sometimes, compressors on these fridges goes bad making noise. We do keep spare... More 

Ohio
Top Contributor
56 reviews 56 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 20, 2014

Just noticed that I could have had breakfast for two included in my stay even though I was one. Great food in the restaurant if you don't want to leave or you can play frogger like I did and go across the way for some Cajun! I would defiantly come back here for the convenience, just wish food was severed... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Ronnie R, Thank you for taking the time to post your review. We are delighted to hear you had a very nice and convenient stay with us. We do sell limited number of sandwiches at front desk after restaurant is closed for late arrivals. Next time you return, I hope you will arrive prior to restaurant closing to once again... More 

Coeur d'Alene, Idaho
Top Contributor
152 reviews 152 reviews
95 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed October 12, 2014

The hotel entrance and lobby area is very nice and modern. That is pretty much the best part of the hotel. When I arrived in my single bed room, I was overcome with a nasty mildew/musty smell that ended up all over my clothes. The room was nice and a decent size with a little area to store a couple... More 

Was this review helpful? Yes
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

martinjld, Thank you for taking the time to post your review. I would like to take this opportunity to apologize for falling short of your expectation. I have gone over your review with our staff to make sure similar incident does not happen again in the future. I'm not sure where the misunderstanding occurred but we do offer complimentary shampoo... More 

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Additional Information about Sheraton North Houston at George Bush Intercontinental

Address: 15700 John F Kennedy Boulevard, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton North Houston at George Bush Intercontinental 3.5*
Number of rooms: 420
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Also Known As:
Sheraton North Houston At George Bush Intercontinental Hotel Houston
Intercontinental North Houston
Sheraton Houston
Houston Sheraton

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