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Four Points by Sheraton Houston West

3.0 of 5 10655 Katy Freeway, Houston, TX 77024
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Four Points by Sheraton Houston West
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Four Points by Sheraton Houston West
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126 reviews from our community

Traveler rating
    25
    54
    37
    4
    6
See reviews for
19
14
12
73
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Bring earplugs...I would take a hotel being close to the occasional freight train versus one that's right across from an major freeway (I-10) and at least 5 flyover freeways! Even with double-paned windows the noise was non-stop. So....when checking in be sure to ask for a room that's facing away from the freeway, if those are even available, which I... More 

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Urbandale, Iowa
Top Contributor
57 reviews 57 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at this hotel about once or twice a month for work and it is typically a good experience. The area is perfect being right off I-10 and next to City Centre. The rooms are decent sized with all the necessary amenities (fridge, desk, soaps, etc.). A/C units are a bit noisy, but other than that the rooms are... More 

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Stafford, United Kingdom
Top Contributor
68 reviews 68 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After reading the reviews I had thought that this would be a basic but ok place to stay. The reception area is reasonable but the rooms are cramped and in dire need of renovation. It could benefit from triple glazing as it's very noisy due to the busy roads & intersections. I found the tap (faucet) difficult to use, or... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Houston West, responded to this review

Dear Claire M, Thank you for taking the time to write us a review, but we regret to hear you were disappointed with your stay and were disturbed by outside noise. It’s very important to our team to deliver the best experience through well maintained accommodations and great service, and we are sorry this was not your experience. Rest assured,... More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel location is ideal for anyone working along the energy belt. I8 The new Town and country leisure area is just 2 mins walk away and the hotel offers a free shuttle service to the local attractions. (Basically restaurants and mall) Rooms are clean. Staff are very efficient and friendly. Bar/ restaurant is decent enough but lacking a bit... More 

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Austin, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is very basic but the price is usually right and the service acceptable. The rooms have a barren feel like most Four Points but are usually clean and the beds are comfortable. The onsite bar staff is friendly and food in the evening is good for a quick bite. The breakfast buffet is more self-service than most -... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed there in Nov 2014 for work, the hotel is decent and basic, good bedding and ok sized rooms. The staff are excellent. Also provide free shuttle service within 5 miles radius which is a great plus point. Plus very close to the Memorial Mall and city centre is just adjacent. Good stay and location a plus...

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Megan L, Guest Relations Manager at Four Points by Sheraton Houston West, responded to this review

Dear Manisha G, Thank you for taking the time to share your experience. We are happy to hear you enjoyed the free shuttle service and the hotel's convenient location. Thanks again for your feedback and we hope to see you again soon. More 

TX
Top Contributor
99 reviews 99 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this property for a quick trip to this area of Houston. It is very easy to get to off IH 10, easy to park, check in is a breeze, and when you are tired the quality of the bed and pillows is essential. This hotel has a wonderful bedding, excellent quality sleep for me. The breakfast is fresh... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Houston West, responded to this review

Dear pedidocTx, Thank you for your review. We are glad you enjoyed your stay at our hotel and liked our convenient location, comfortable beds, delicious restaurant, and friendly team. We appreciate you taking the time to write us a review, and we look forward to hosting you again. Take care. More 

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are nice and clean but the decor and finish seems to be from third world countries.The Breakfast buffet menu never changes so if you are staying for more than 2-3 days its not palatable. Best part about this hotel is shuttle service for 3 miles radius,however you need to compromise for timings as it's always busy being a... More 

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San Diego
Top Contributor
158 reviews 158 reviews
71 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Great location central to City Center area (not downtown) restaurants, shops, highways and Energy Corridor business area are close. The hotel looks a little worn on the outside. The rooms look like they have been upgraded and were clean, comfortable and spacy. The bedding was comfortable. There is free parking, free Wi-Fi, an outdoor pool and bar/restaurant. There is some... More 

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Maracaibo, Venezuela
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014

I have stayed several times in the hotel, for business trips. The rooms are very nice and clean,specially in the newer section of the building. Breakfast is good with a selection of fruits, bread, pancakes, waffles etc. The people at the front desk are courteous and helpful. At night there is Citycentre at walking distance and is a really nice... More 

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Additional Information about Four Points by Sheraton Houston West

Address: 10655 Katy Freeway, Houston, TX 77024
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Houston West 3*
Number of rooms: 171
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Also Known As:
4 Points By Sheraton Houston, Memorial City
Four Points By Sheraton Houston, Memorial City Hotel Houston
Four Points Houston
Houston Sheraton
Houston Four Points

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