We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Houston Citycentre

Hotel website
Hotel deals
10655 Katy Freeway, Houston, TX 77024
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Four Points by Sheraton Houston Citycentre
Professional photos View all
Browse nearby
Four Points by Sheraton Houston Citycentre
Add Photo Write a Review

152 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    25
    61
    44
    10
    12
See reviews for
22
18
12
87
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (33)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (42)
All months
Halifax, Canada
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here 1 week for work. F.P. by Sheraton Houston C.C. is a good hotel but needs much improvement. Good points: Great comfy bed with plush pillows. Very close to City Center. Strong reliable wifi. Nice breakfast with lots of variety. Shuttle service within 5 miles. Nice pool and gym. Friendly and helpful staff. Needs improvements: Dated rooms (not up... More 

Was this review helpful? Yes
Espoo, Finland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We arrived late having booked a double suite for the family (I have spg gold). What a disappointment - there were no double suites available, and the room which were offered reeked of cigarette smoke. The next room we were offered (king with sofa bed) had some insects running around and the person who brought bedsheets for the sofa bed... More 

Was this review helpful? Yes

Travelers are raving about these Houston hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Not up to Starwood Platinum standard!! I was supposed to stay two nights and barely made it through one. This property desperately needs to be updated or steam cleaned! Filthy! I wasn't comfortable putting my bags in the ground for fear of bed bugs! The water pipe have pressure issues and were so loud and vibrated the room three times... More 

Was this review helpful? Yes 1
Houston, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From check in to check out the customer service was great. The rooms are nice and the hotel is very clean. We were there for the 4th of July and the only negative I can think of was not being able to see the fireworks from the hotel. The bartender informed me the penthouse suite would of been a great... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We booked through Hotels.com for an overnight stay and for some reason the booking didn't show up in their system. So guess what the guy at the desk was nice enough to take our reservation and bump up is go a suite at no extra charge. The suite itself was clean and comfortable.

Was this review helpful? Yes
Fort Worth, Texas
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location with easy access to highways and great weekend rates. Room had a nice bed and nice linens too. Older property but well maintained. Front desk was courteous and friendly. Plenty of places to eat and close to Lakewood.

Was this review helpful? Yes
Lake Forest, California
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 17, 2015

Situated adjacent to a large retail, dining & movie complex & a busy freeway. This means that there are many things close but also means a lot of noise (traffic in particular). Check-in was OK but we did not get the room type we asked for (King Accessible). The rooms were large, a bedroom & separate living area with wet... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Houston Citycentre, responded to this review

Dear violinmaker1964, We are very pleased you enjoyed our great location, comfortable guest rooms, and friendly team during your stay; however, we do apologize for the complications you experienced with finding the lights in your guest room. Had we known of your difficulty while on property, one of our staff members would have been happy to assist you for a... More 

Norway
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 6, 2015

Rooms really need an upgrade, carpets stained, noisy AC, old and damages furniture, traffic noise with windows closed. Overpriced compared to the standard although room, bed and bathroom was clean. Location good. However, will choose other alternatives in th Citycentre next time.

Was this review helpful? Yes 2
Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 4, 2015

This was a good hotel to stay at for the weekend. It wasnt as clean as I would have liked but it was good to rest and recharge and was close to areas of downtown Houston. Fresh breakfast and coffee was available each morning and the beds were extremely comfortable!!! The front desk staff were also helpful and friendly. The... More 

Was this review helpful? Yes
Austin, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 29, 2015

i checked out about ten minutes after i checked in. the room (near the pool) was remniscent of a really run down old motel complete with falling down curtains, multiple colored paint splotches on the wall to cover up old marks and finally the wonderful stains on the out dated carpet. the only thing that it looks like they did... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Room/suite (6)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Houston hotels
0.3 mi away
Candlewood Suites Houston-At Citycentre-Energy Corridor
1.0 mi away
The Westin Houston Memorial City
3.3 mi away
Sheraton Houston West
Sheraton Houston West
#158 of 470 in Houston
4.0 of 5 stars 135 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Hampton Inn Houston - I-10W, Energy Cor
0.2 mi away
Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
#14 of 470 in Houston
4.5 of 5 stars 545 reviews
9.1 mi away
Four Points by Sheraton Houston Greenway Plaza
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay