We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 451 Houston hotels

Springhill Suites Houston Medical Center/Reliant Park

3.0 of 5 Hotel   |   1400 Old Spanish Trail, Houston, TX 77054
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Free Long-Term Parking
Save Saved
You added Springhill Suites Houston Medical Center/Reliant Park to your Saves list
Springhill Suites Houston Medical Center/Reliant Park
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
69%
Ranked #180 of 451 Hotels in Houston
A recent review
4 of 5 stars reviewed 2 weeks ago
KevinLSU New Orleans, Louisiana
Write a Review

138 reviews from our community

Traveler rating
    41
    54
    29
    4
    10
See reviews for
50
13
13
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (36)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (35)
All months
New Orleans, Louisiana
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I thought the room was fine, just wasn't cool. It took several requests to get it corrected, but it seemed like a maintenance issue instead of a customer service issue. When I finally expressed myself to the tech, He got my point and replaced my AC.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Dear KevinLSU, We are so appreciative of your review. My sincere apologies for the frustration you experienced due to a malfunctioning air conditioning unit; this is certainly not up to our standards. I'm glad we were able to get the issue resolved. It is sincere feedback like yours which fosters improvement for future stays. We value your business and hope... More

Baton Rouge, Louisiana
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for the UW LSU game because we could walk to and from the game. It's a nice hotel with very friendly staff. I wish we would have gotten up early enough for the free breakfast but we partied a little too hearty both nights we were in town. The noon checkout was nice too. The room was... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Dear Ben B, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and convenient location while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michael Giangrosso General Manager More

New Orleans, Louisiana
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I thought the rooms were very roomy, considering you get a separate living room with sofa bed and a second tv. Carpet is a bit dated in lobby but otherwise clean. This hotel is about a 15-20 walk to reliant stadium

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Dear divip316, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our hotel and location pleasant. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in this Motel several times in the last couple of months. The rooms are spacious and impeccably clean and well furnished, The breakfasts were so good with all options, from cereal, bagels, waffles, and scrambled eggs with a meat choice, just to name a few. The staff was very friendly and cooperative. The location was perfect for... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Dear William M, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we look forward to your next visit. Best, Michael Giangrosso General Manager More

Fredericksburg
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 12, 2014

This hotel was our life saver, after our horrible experience the night before, for the same price, we had hit the jackpot! It was under construction and yet the service was great, staff was pleasant and helpful as can be. You would have never imagine they had all the work going on around them! Breakfast was pretty good, even if... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Dear Agatag, I’m so glad you enjoyed our hotel and amenities! Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Michael Giangrosso General Manager More

1 review
5 of 5 stars Reviewed July 26, 2014

We stayed here for our family reunion and was very well pleased. The lobby catches your attention right away as it is very inviting. The rooms were very spacious and perfect for staying. It had a living room where your room could still remain private. The staff was very courteous and very knowledgeable. The front desk always was friendly and... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Dear Lance D, Our staff makes sincere hospitality their priority; I glad you and your family enjoyed the reunion. Reflections like yours allow us to monitor and improve our guest experience. I will share you kind remarks with Jasmine. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Michael Giangrosso, GM More

Maryland
Top Contributor
61 reviews 61 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 12, 2014

The breakfast was nothing special. I enjoyed the muffin. It was nice to check-in early. I was at the hotel for work so to get in and do what I needed to do was great. The room had a loud air conditioning unit. This was a drawback but it didn't keep me up. The pool and jacuzzi was closed. I... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Thank you for taking the time to write; I’m delighted to hear you had a productive stay. I appreciate you recognizing our strengths while providing us some areas of opportunity for improvement. I’m glad you found our staff accommodating and we hope to see you again on a return trip. Sincerely, Michael Gianngrosso More

Seguin, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2014

We had a good stay here while in Houston over July 4th through 7th. Although the carpet in the room was a little stained, it was not a big deal. Breakfast was good and everything nearby was convenient.... super target, fiesta supermarket, Albertsons and a lot of fast foods and some local food places too. All of the hotel staff... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

We're excited to hear from you, and appreciate your kind review. It's great to know that you had a pleasant time, and we're glad to have been a part of your trip. I'm delighted to learn that you found our associate’s service oriented and our location convenient. Please make plans to visit us again. More

Falls Church, Virginia
Top Contributor
62 reviews 62 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed July 3, 2014

My overall impression of this hotel was that it was fine for a business stay if you have work in the area or need a central-ish location to get to downtown but don't want to pay an arm and a leg. First impressions were pretty bad, as the lobby is under renovations and you had to go in through the... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

We're happy to hear from you, and we're glad to know that you found our location convenient and our staff friendly. We sincerely apologize that we were unable to provide you with the exceptional stay our guests have come to expect from us. We appreciate you taking the time to provide us with valuable feedback; this allows us to positively... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 18, 2014

Just read... The "Business Center" is really not existent and makeshift. See picture. Elevator was broken the entire time, and cleaning staff was using the elevator up and down with their huge cart so that guests could not. Guests had to wait forever for the one slow elevator to bit be in use. Couldn't use stairs because they have no... More

Was this review helpful? Yes 3
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Thank you for writing. Please be assured that guest satisfaction is very important to us and these matters are not taken lightly. We have been in contact with you regarding your stay. Best, Mike Giangrosso, GM More

Do you own or manage Springhill Suites Houston Medical Center/Reliant Park?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Springhill Suites Houston Medical Center/Reliant Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Springhill Suites Houston Medical Center/Reliant Park

Address: 1400 Old Spanish Trail, Houston, TX 77054
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Houston Medical Center/Reliant Park 3*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Marriott, Travelocity, Booking.com, Priceline, Tingo, Otel, Expedia, Hotels.com, Odigeo, TripOnline SA and Venere so you can book your Springhill Suites Houston Medical Center/Reliant Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Houston Medical Center/Reliant Park Hotel Houston
Springhill Suites Reliant Park

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Family/play areas (1)
Viewed
0:55
Videos (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Springhill Suites Houston Medical Center/Reliant Park

Enlarge Map
Top-rated Attractions Nearby
Reliant Stadium
Reliant Stadium
Arenas/ Stadiums/ Fields
Reliant Park
Reliant Park
Convention Centers
Astrodome USA
Astrodome USA
Arenas/ Stadiums/ Fields