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All 447 Houston hotels

Springhill Suites Houston Medical Center/Reliant Park

3.0 of 5 Hotel   |   1400 Old Spanish Trail, Houston, TX 77054
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72%
Ranked #147 of 447 hotels in Houston
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Susie R Bertram, Texas
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122 people have reviewed this hotel

Traveler rating
    38
    50
    25
    4
    5
See reviews for
39
12
12
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bertram, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice sized rooms and good breakfast. Staff went out of their way to recommend transportation and places to eat. They provided a list of nearby businesses and eateries and recommended we use their free shuttle instead of moving the car. They even recommended a couple of places not on the list and still use the shuttle. Great to work with... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Susie R, We appreciate you writing a review from your stay at SpringHill Suites Houston Reliant Park. It's great to hear that our staff exceeded your expectations with their friendly service and area recommendations. We're pleased to know you enjoyed your stay and we hope you'll return again soon. Thank you again for your review. More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Staff was friendly and informative. Room was larger than i expected with a great layout. Walking distance to ammenities. Everything was great except for the early morning evacuation due to water pipes bursting.

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

timsuttonjr, Thank you for sharing aspects of your stay that made for a great experience at our hotel. We're glad our friendly staff, spacious accommodations, and convenient location perfectly suited your travel needs. We deeply regret any inconveniences you experienced from the water pipes bursting. We value you as our guest and hope you'll have an opportunity to visit us... More

Dallas, Texas
Top Contributor
73 reviews 73 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 11, 2014

Nice hotel, friendly service, great breakfast and convenient to industries and attractions. The prices are reasonable and the rooms are larger than expected. I stayed here for over a month and I would definitely choose this location again if working in that area.

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Joe G, Thank you for choosing SpringHill Suites Reliant Park while working in the area. We're happy to have had you as our guest, and we're pleased to know our friendly service, convenient location, and spacious accommodations added value and comfort to your stay. We hope you'll have an opportunity to visit us again in the future. Thank you again... More

Massachusetts
Contributor
13 reviews 13 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 1, 2014

My husband, son, and I stayed here for two nights while visiting Rice university. We had a car, and it was an easy drive of just a few minutes to campus. While there's nothing especially picturesque about the area where the hotel is located, it was easy to access and seemed very safe. While in most respects this is a... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

PabloP, Thank you for selecting SpringHill Suites Houston Reliant Park while visiting Rice University. We're glad our accessible location was well suited for your travels and we're pleased to know that our pool area and fitness room exceeded your expectations. Please plan to visit us again the next time you travel to the area. We appreciate your great review. Sincerely,... More

Vermont
Contributor
15 reviews 15 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 27, 2014

This was one of three Springhill Suites we stayed in during a recent trip to Houston, Austin, and San Antonio. It was okay but I would only choose to stay here again if attending an event at Reliant Stadium. The great: There are so many people who work here and they are all very friendly and helpful. As a family... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

farmview, Thank you for sharing feedback from your recent stay. I appreciate you acknowledging our friendly staff and value added amenities even though you did not find our accommodations to your liking. Your feedback is important to us on both positive and opportunities for improvement. We hope you'll give us another chance to provide a more positive stay in the... More

Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 12, 2014

My experience of this stay on Feb. 5th through Feb 16th was so surprising and this is just some of the experience. Arriving at the airport at midnight we were told the rooms were not available and were sent 45 minutes away after a not so apologetic or helpful response on what the manager, Dwan, would do to accommodate us... More

Was this review helpful? Yes 1
ConcordHotels, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Marsha A, Thank you for writing. I want to assure you that we take all feedback very seriously and sincerely regret the inconveniences and service failures both you and your colleague experienced. There appear to be a few discrepancies in the review that I would like to discuss with you directly so we can work towards restoring your faith in... More

Morgantown, West Virginia
2 reviews
1 of 5 stars Reviewed February 12, 2014

First, the positive. The building was decent. Rooms were spacious and clean. My soap was discolored probably due to being old. There wasn't a day that the television did not have a problem. The first day I was there, the cable just shut down and the screen went gray. The next couple of days, every couple of minutes a message... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

Robert M, Thank you for writing. We take all feedback very seriously and sincerely regret the inconveniences and service failures you experienced. There are a few discrepancies in the review that I would like to discuss with you directly so we can work towards restoring your faith in our hotel and service team. Please contact myself at your earliest convenience... More

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2014

We were part of a wedding party and stayed here for 2 nights. The check-in process was very quick. The staff were friendly. A limited variety for breakfast. Having said that, it was sufficient to keep us going. A good experience. The room was spacious and the proximity to Reliant park was an advantage. The elevators take a long time... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

VRR103, Thank you for sharing your experience with us at SpringHill Suites Houston Reliant Park. We're pleased to know you had an enjoyable stay and found our amenities and service to meet your satisfaction. We hope you'll have an opportunity to visit us again in the future. Thanks again! Sincerely, Dwan Lightfoot, General Manager More

Harvey, Louisiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2014

as I noted before our stay was average we were directed to 2 handicap rooms 1 u have a problem with mold n your bathroom 2 your carpet sticky - otherwise your room was average Stand by your name Mar..

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

IVY C, Thank you for writing. We appreciate your feedback and sincerely apologize for the areas we fell short of exceeding your expectations. Your valuable comments have been shared with our team and appropriate steps have been taken to correct the issues you encountered with comfort and cleanliness. We hope to have an opportunity to provide a more positive stay... More

Austin, Texas
Top Contributor
154 reviews 154 reviews
31 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed January 11, 2014

The rooms were comfortable and very clean, the breakfasts were fine and the price was reasonable. The location is what makes this hotel a win for us. It's a 5 minutes walk to the light rail train stop which took us to the heart of the museum district and to the Ensemble Theater. There were nice restaurants in the museum... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review

sablatt, We appreciate your review and complimentary feedback from your stay with us at SpringHill Suites Houston Reliant Park. It's fantastic to hear that our location perfectly suited your travels, and you found our clean and comfortable accommodations to meet your satisfaction. Please plan to visit us again soon. Thank you again for writing. Sincerely, Dwan Lightfoot, General Manager More

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Additional Information about Springhill Suites Houston Medical Center/Reliant Park

Also Known As:
Springhill Suites Houston Medical Center/Reliant Park Hotel Houston
Springhill Suites Houston Medical Center/Reliant Park Hotel
Springhill Suites Houston
Springhill Suites Reliant Park
Address: 1400 Old Spanish Trail, Houston, TX 77054
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Houston Medical Center/Reliant Park 3*
Official Description (provided by the hotel):
Among Houston Medical Center hotels, the Springhill Suites Houston Medical Center/Reliant Park hotel offers the refreshing services you deserve. Our spacious suites are a breath of fresh air that offers modern decor in our separate bedroom and living areas that includes a mini-fridge, microwave & 32" flat screen TV. SpringHill Suites Houston Medical Center/Reliant Park hotel will help you revive with our new complimentary hot breakfast buffet. At this Marriott Houston hotel take advantage of the outdoor pool & whirlpool, fitness or business center & one meeting room perfect for gatherings of up to 50 people. SpringHill Suites Houston Medical Center hotel is ideally located in the heart of the Texas Medical Center and Reliant Park section of Bayou City. This Houston hotel is near Reliant Stadium/Reliant Park, Hermann Park Zoo and Toyota Center. With some of the friendliest staff among Houston hotels, the Springhill Suites Houston Medical Center/Reliant Park hotel is ready to exceed your expectations! ... more   less 
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