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Omni Houston Hotel

4.0 of 5 4 Riverway, Houston, TX 77056
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Certificate of Excellence 2014
Omni Houston Hotel
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Omni Houston Hotel
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1,018 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Groton
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here just one night - hotel advertised as pet friendly but the desk clerk was surly about ours. The food in the restaurant was just edible and overpriced. The hotel is convenient to the highway and seemed to attract mostly business travelers.

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Corpus Christi, Tx
Top Contributor
68 reviews 68 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a slight hitch getting help from Concierge making spa arrangements but Jeremy the front desk manager on duty was able to step in and ensure we got scheduled at a nice place (Mokara was full). Ordered up wine and chocolate covered strawberries to await our arrival...both were great. The hotel seems to have had rooms updated recently and are... More 

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Houston, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for 7 nights. Very comfortable rooms, friendly staff, nice appearance, but everything is a little overpriced because someone decided to call it a "resort". Wifi isn't included in the rooms, and the TV/cable service is dated and annoying to use. There's no electronic TV guide that lists the programs playing at that time, just a list of channels... More 

Review collected in partnership with Omni Hotels & Resorts

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Jeremy P, Manager at Omni Houston Hotel, responded to this review

Thank you so much for your recent stay with us at the Omni Houston Hotel. We also appreciate hearing your feedback and the review. We are currently following up with our television provider to look into the possibility of adding the electronic channel guide on the televisions. We offer Complementary Deluxe Wifi in all guest rooms with guest enrollment into... More 

Frisco, Texas
Top Contributor
81 reviews 81 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Omni hotel has been well maintained and has a great design. Large pool heated in the winter. Some covered parking is close to the elevators. Rooms are awesome. Breakfast is not included. We would definitely stay here again.

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Jeremy P, Manager at Omni Houston Hotel, responded to this review

We strive to provide the best service as well as maintained product. Thank you very much for your recent stay and review. More 

Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a good hotel with good amenities. I love to stay here when ever I am in Houston. Friendly staff, clean grounds, excellent pool, great location. Very convenient for shopping and dining. I suggest getting a room at the higher floor for a good view. Good Good Good Concierge services. Fast room service too. It may not be what... More 

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Jeremy P, Manager at Omni Houston Hotel, responded to this review

Thank you for your feedback and staying with us. Our concierge are appreciative of your great comments. More 

Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed for five nights here for a conference. The hotel is bustling with business activities, hardly any tourist. Although the hotel is tucked in trees, it has a fantastic view from all around and so is the approach through riverway. The food is exceptional and breakfast has plenty to choose from. The service can be a little more welcoming.... More 

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Jeremy P, Manager at Omni Houston Hotel, responded to this review

Thank you for your recent stay and review. Omni Houston’s prime location among some of the nation’s largest corporate headquarters is a perfect place for business. The serene location is also a great getaway spot to enjoy the Mokara Spa or dancing the night away in the Black Swan Club. Whether you’re here on business, pleasure or a little bit... More 

Wycombe, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Great hotel about 1/2 mile N of Galleria bustle + congestion. Secluded location provides greenery , quietude and class. Great rooms (it's a former Four Seasons) w/ excellent gym, amenities, and solid staff befitting a 4-star property.

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Jeremy P, Manager at Omni Houston Hotel, responded to this review

Thnak you for your recent stay and the kind words. More 

Upton Grey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Well balanced quality experience throughout the Omni chain. Houston Hotel was clean and comfortable with cheerful personnel. Excellent pillows and very comfortable beds. Attractive ambience. The hotel isn't in the centre so you need to know where you want to get to, as cabs don't feature much in Houston life.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Jeremy P, Manager at Omni Houston Hotel, responded to this review

Thank you for your recent stay at Omni Houston. We strive to provide our guests with a uniquely Omni experience, whether it be here in Houston or any one of our 55 North American hotels and resorts. It’s always great to hear your feedback and we appreciate your loyalty to the Omni Brand. On your next visit please don’t hesitate... More 

Houston, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The Omni Houston Galleria Hotel touts itself as a premier 4 Diamond hotel in Houston's prestigious Galleria area with a charming location. Unfortunately, this is mostly marketing propaganda. The Omni Houston Galleria Hotel is actually a property that has tethered itself to the brand recognition of Omni Hotels & Resorts and "The Power of One" for it's associates and doesn't/cannot... More 

Was this review helpful? Yes 3
Jeremy P, Manager at Omni Houston Hotel, responded to this review

We strive to provide every guest with a five diamond experience and although the comments are tough to hear we value your feedback. I want to apologize for the issues that you encountered during your stay. I have followed up with our management team on the service and property issues. We have attempted to e-mail you through the address that... More 

Teaxs
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel with excellent amenities. love to stay here when ever in Houston. Friendly staff, clean grounds, excellent pool, great location. convenient for shopping and dining. View from the higher floor is beautiful at night.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Jeremy P, Manager at Omni Houston Hotel, responded to this review

We love and appreciate you staying with us. Your great review will be shared with all of our associates, thank you. More 

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Additional Information about Omni Houston Hotel

Address: 4 Riverway, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Houston Hotel 4*
Number of rooms: 378
Reservation Options:
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Also Known As:
Omni Hotel Houston
Omni Houston
Hotel Style:
#5 Spa Hotel in Houston
#9 Luxury Hotel in Houston
#11 Romantic Hotel in Houston
#17 Business Hotel in Houston
#24 Family Hotel in Houston

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