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Hilton Houston NASA Clear Lake

#142 of 470 Hotels in Houston
GreenLeadersBronze level
3.5 of 5
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3000 Nasa Pkwy, Houston, TX 77058-4322
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Hilton Houston NASA Clear Lake
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Ranked #142 of 470 Hotels in Houston
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 weeks ago
Carrie S Naperville
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572 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Houston NASA Clear Lake
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Naperville
1 review
5 of 5 stars Reviewed 2 weeks ago

My trip was just a few days long and found the hotel location conveniently located to local restaurants and Houston Hobby airport. The hotel room was very clean, spacious and had plenty of towels and amenities. I would stay at this hotel again.

Review collected in partnership with Hilton Hotels & Resorts

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Im American and work in Saudi Arabia. We were home first time in 3 years. Our reservation made online was lost and we had sent 13 hours in the car after 22 hours traveling from abroad. I had my wife and 3 year old with me-tired and hungry. Ms. Garcia ,Night Desk Supervisor, went beyond the call of duty and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 4
Winston-Salem, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was an extremely nice hotel and a great value. I was just staying one night, so I didn't get to take advantage of much, but the staff was very pleasant and helpful and the accommodations were top notch!

Review collected in partnership with Hilton Hotels & Resorts

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Dana Point, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Placed on floor with construction and not told could not even make a phone call, bathroom needed repairs, left computer cords in room and could not receive a call back from management to try to locatate

Review collected in partnership with Hilton Hotels & Resorts

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Jeffrey H, General Manager at Hilton Houston NASA Clear Lake, responded to this review

Dear Darlene K, On behalf of the entire staff I would like to apologize about the inconveniences you experienced during your most recent stay with us. Indeed we are currently doing some renovations to our hotel and I’m very sorry that you were placed right next to the construction. Our guest’s comfort/satisfaction is our number one goal and I’m very... More 

Gurgaon, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good view from the rooms of the lake, freeway and the lawns from all around. Rooms could have been bigger but the washrooms are certainly below standard. Buffet Breakfast is decent with a nice sit-out area. Very far from the airport and should be taken only if you plan to visit nearby places.

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Jeffrey H, General Manager at Hilton Houston NASA Clear Lake, responded to this review

Dear Uday_moitra, On behalf of the entire staff I would like thank you for staying with us. Your loyalty to Hilton Brand is greatly appreciated! We are glad to know that you enjoyed the beautiful view that our hotel has to offer. We are actually in the process of making some renovations to our hotel. We are very excited about... More 

Friendswood, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

- Rooms were very nice. Very happy to see refrigerator in room. - Some maintenance seemed needed in room such as caulking around bathtub and drapes getting stuck. Ice machines out of order so you had to call to get ice. Lower floor on the way out to the pool level smelled moldy. - Sunday breakfast buffet was a bit... More 

Review collected in partnership with Hilton Hotels & Resorts

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Jeffrey H, General Manager at Hilton Houston NASA Clear Lake, responded to this review

Dear Kathy P, Thank you for staying with us your loyalty to the Hilton Brand is very important to us and appreciated! I’m truly very sorry to hear that your stay was not hassle free! I have shared your review with the housekeeping and maintenance team and moving forward I assure you they will be more diligent when inspecting rooms.... More 

Hong Kong, Hong Kong
1 review
4 of 5 stars Reviewed 3 weeks ago

Good location near NASA, an older building but nice hotel, helpful staff, easy check-in and good views over the lake. Lobby pretty clean and sober upon entrance, ample parking facilities. Do not park left of the entrance under the trees, too many birds, if you know what I mean! Spent 2 nights and it was good.

Review collected in partnership with Hilton Hotels & Resorts

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Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 4th of July and paid a pretty penny for our room! We decided we would stay here so we could watch fireworks. Thinking this was a 4-star hotel we thought it would be worth the money. Not so much. It's just so-so mainly because it's an older Hilton that needs to be renovated. Our power went out... More 

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Jeffrey H, General Manager at Hilton Houston NASA Clear Lake, responded to this review

Dear Mickeygirl122, On behalf of the entire staff I would like to thank you for staying with us during the July 4th weekend! I’m very glad to hear that my staff made an impression on you! For us is all about our guest comfort and satisfaction. We are in the process of making some renovations to our hotel and we... More 

Groves, Texas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First let me say no matter how good of a rate you get I would look elsewhere. The beds are stiff, the pillows are to big for the beds and STIFF. The hotel is to far out to enjoy any of the area hot spots. The staff doesn't speak English. So don't need anything. The food is so so, nothing... More 

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Jeffrey H, General Manager at Hilton Houston NASA Clear Lake, responded to this review

Dear DebiJPeck, I’m truly very sorry to hear that your stay was not hassle free! Our guest comfort and satisfaction is our number one goal and once again I’m very sorry to hear that was not the case during your stay. We do understand that when it comes to bed style/type our guest’s have different like and dislikes; we usually... More 

Montreal, Canada
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First time in a hilton hotel. We decided to stay there because it was really close to the space center. The bay view was great and the room clean. ok to spend one night. But expensive for what it is. The balcony was so tiny that you can't even put a chair outside and the bathroom really small. The hotel... More 

Was this review helpful? Yes
Steve D, General Manager at Hilton Houston NASA Clear Lake, responded to this review

Dear Jessica F, On behalf of the entire staff I would like to apologize about the inconveniences you experienced during your stay with us. We are glad you know that you enjoyed the beautiful view that our hotel has to offer. Our guest’s feedback is very important to us! We are actually in the process of making some renovations to... More 

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