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Omni Houston Hotel Westside

#58 of 468 Hotels in Houston
Certificate of Excellence
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13210 Katy Freeway, Houston, TX 77079
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Omni Houston Hotel Westside
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Omni Houston Hotel Westside
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675 reviews from our community

Traveler rating
    326
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    95
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice stay but get ready to pay for internet usage here. I believe Omni should be able to provide free internet service to guests. Far smaller hotels are able to do this. That really is the only reservation I have about my stay in this hotel

Review collected in partnership with Omni Hotels & Resorts

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Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had a great stay. The Hotel was my beautiful and the staff offered excellent service. love the food especially the breakfast Buffet options and the Brunch. Will definitely be back with my family for another stay.

Review collected in partnership with Omni Hotels & Resorts

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Jason B, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for staying with us at the Omni Houston Hotel at Westside. We are excited to learn about your recent experience with us and will absolutely share your compliments with the associates. We truly look forward to having the opportunity to serve you again in the near future. More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel, very friendly staff, especially at the front desk. Mary, Liza & Karen were very helpful and always had a smile on their face overtime i saw them. I felt like I was at home. Will be back again in the near future. love the koi pond in the lobby.

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Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It is great hotel to stay, nice and professional staff, good bar service at Black-gold, free shuttle service for surrounding area. nice lobby, close to free ways, great business trips, internet is free if your are a Omni member , free to sign in and became a member.

Review collected in partnership with Omni Hotels & Resorts

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Calgary, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Everything about the stay was average, no major problems until a few weeks after my stay when I noticed a strange charge (small amount) on my credit card. Since it is a company card, I am forced to account for all charges. After contacting the hotel, they claimed I took something from the refreshment centre, but are unable to say... More 

Review collected in partnership with Omni Hotels & Resorts

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Jason B, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for staying with us at the Omni Houston Hotel at Westside. We truly apologize for the billing inconvenience that you have endured during your recent stay. We have reached out to you via email in order to correct the issue and hopefully win back your faith in us. We strive each and every day to provide the highest... More 

1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel and service. Internet was a little slow and disconnected. The food was great and the staff of the restaurante was excellent. Location was very good and easy access to I-10. The inside lake and fish was great.

Review collected in partnership with Omni Hotels & Resorts

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Madison, United States
1 review
5 of 5 stars Reviewed 1 week ago

Lovely hotel. The hotel was clean, the koi ponds were beautiful and hotel staff were very efficient and friendly. The beds were comfortable, crisp linens and plenty of big soft towels. Very restful. I did not like the food selection and availability.

Review collected in partnership with Omni Hotels & Resorts

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Nederland, United States
1 review
5 of 5 stars Reviewed 1 week ago

I spent a weekend at the Omni Houston Westside while attending a conference. The rooms were clean and comfortable, and the staff is very professional and work efficiently. I would recommend this hotel and also plan to stay there again.

Review collected in partnership with Omni Hotels & Resorts

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San Antonio
2 reviews
5 of 5 stars Reviewed 1 week ago

Kids all love the fish in the river through the hotel. And the Cafe is kid friendly while offering upscale dining. Room amenities make for a complete experience. Hotel gives upscale and normal options, making it's appeal widespread.

Review collected in partnership with Omni Hotels & Resorts

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TX
Top Contributor
140 reviews 140 reviews
31 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a terrible family situation and booked the hotel for 2 days via a 3rd party. When we arrived at the hotel the funeral arrangements had changed and moved up. The staff had great empathy and cancelled our second day with out penalties. They tried to accommodate all of us near one another as well. The room was quiet... More 

Was this review helpful? Yes
Jason B, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for staying with us at the Omni Houston Hotel at Westside. We do appreciate your business but wish that it could have been under better circumstances. We truly hope that your situation was able to be improved but please do not hesitate to reach out to us if there is absolutely anything we can do to assist you... More 

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