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Omni Houston Hotel Westside

4.0 of 5 13210 Katy Freeway, Houston, TX 77079
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#37 of 451 Hotels in Houston
489 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Omni Houston Hotel Westside
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Omni Houston Hotel Westside
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489 reviews from our community

Traveler rating
    241
    154
    67
    17
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Overall stay was a good experience. Friendly staff, very accommodating for special needs. Clean facility, above average food. Good parking. Tremendous enjoyment watching and feeding the Koi. Worthy of a return visit.

Review collected in partnership with Omni Hotels & Resorts

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Redmond, Washington, USA
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Omni hotel west side wa very conveniently located to my business meetings in the energy sector. I found the reception staff friendly and desirous to make my staff comfortable even though it was just one night. The public spaces were clean. My room on the third floor was also clean and comfortable. A nice touch was the spray starch with... More

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Albuquerque, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a beautiful hotel. There is a peaceful quality about the coy ponds and gardens that permeates the hotel. The amenities are great, including an excellent fitness room, pool, jacuzzi, room service. The staff are respectful and courteous. They really go the extra mile to help you have a great time.

Review collected in partnership with Omni Hotels & Resorts

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College Station, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I love this hotel chain. The rooms are clean. The lobby is amazing. Free parking. Great air conditioning. Great service even in the mid night. The restaurant looks good for breakfast but I didn't have.I definitely recommend.

Review collected in partnership with Omni Hotels & Resorts

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Austin, Texas
1 review
2 of 5 stars Reviewed 3 days ago NEW

Expected a 4 star experience. Got less than 3 star service. Lobby was lovely, but room size disappointing. Restaurant service was poor and food was overpriced. There was no door or bell staff available to help us with bags. I felt I was paying extra just to feed the goldfish in the lobby, as there was nothing spectacular about this... More

Review collected in partnership with Omni Hotels & Resorts

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Dallas,Tx
Reviewer
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel on Sep. 14/14. The area that surrounds the hotel is nice .Beds were comfortable and service was great, they even bring a champagne to you as you are checking in. They also brought us yummy cookies and milk to the room without even asking. Rollabeds are pretty comfy .The only downside of the hotel is... More

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Stayed here in August 2014 for a couple of nights. Really good though I prefer the ambience of the other Omni Hotel in Houston. Large spaces, free parking and good dining. Good room layout. I recommend this place above others around the energy corridor axis

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Jason B, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for the kind words and we are glad that you enjoyed your stay. We strive to be the best hotel in the area and we are glad that we succeeded during your stay. We look forward to being able to serve you again in the near future. More

Calgary, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Great rooms, good service, Quiet, enjoyable stay. All the amenities available. The bed was comfortable and the room was clean. Good water pressure in the showers. Easy location to get to outlying areas.

Review collected in partnership with Omni Hotels & Resorts

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Downers Grove, Illinois
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Great access to ConocoPhillips Houston campus; you can walk there in 5 minutes. Has nice large hotel feel. The problem was in the promise of a luxury experience, when the reality is that there were quite a few minor problems, which they willingly corrected. Problems included badly-directed cooling system vent, dirty back stairway, and non-follow-through on the promise of Select... More

Review collected in partnership with Omni Hotels & Resorts

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Chapel Hill, North Carolina
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The outstanding feature of this hotel is the staff. They are courteous, helpful, and welcoming in every way. I wish I could say the same about the rooms and the facility. The hotel is ready for a major update. First, the koi pond in the lobby looks and smells stale, and makes the lobby feels worn and damp. Although they... More

Was this review helpful? Yes
Jason B, Manager at Omni Houston Hotel Westside, responded to this review

First I would like to thank you for staying with us at the Omni Houston Westside. Secondly I would like to apologize for the inconvenience that you endured during your stay and would like to speak further about it. At your earliest convenience, I would love to discuss your stay in the hopes that we can remedy all of your... More

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Additional Information about Omni Houston Hotel Westside

Address: 13210 Katy Freeway, Houston, TX 77079
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Houston Hotel Westside 4*
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Also Known As:
Omni Houston
Houston Omni

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