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Omni Houston Hotel Westside

#57 of 470 Hotels in Houston
Certificate of Excellence
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13210 Katy Freeway, Houston, TX 77079
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Omni Houston Hotel Westside
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757 Reviews from our TripAdvisor Community

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Traveler rating
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Houston, United States
5 of 5 stars Reviewed yesterday NEW

Thank you for everything! Thank you to all banquet managers and their teams. Thank you to the front desk lobby team as well. Very helpful and accommodating! We are certain to include this hotel next year!

Review collected in partnership with Omni Hotels & Resorts

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4 of 5 stars Reviewed yesterday NEW

Room was good. Convention going on at hotel, lots of guests brought their children and it was very noisy next door to our room. We brought champagne for later and had no access to store it in the room refrigerator. Bummer.

Review collected in partnership with Omni Hotels & Resorts

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Houston, Texas
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here just one night for work. The rooms were very spacious, clean, and comfortable. I had a great nights sleep as well. They also had a complimentary shuttle that took our group to Pappadeaux and picked us up. The guy was very friendly and showed back up within 5 minutes of us calling him after dinner.

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Mesa, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I felt very welcome and safe. The location was perfect for my purposes. The lobby is spectacular. I would like to see a few more amenities in the room i.e. toothpaste, but I see that as a very minor thing. Love the flavored water in the lobby. As a smoker, I appreciated having a place to go within the hotel... More 

Review collected in partnership with Omni Hotels & Resorts

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Dallas, TX, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very good hotel amenities for the money, good food, quiet and clean with a pretty cool water feature with fish running through the common areas ... big ones! The staff was friendly and knowledgeable of the area. That's a plus for those of us who like to head out for a run ... being directed to good areas to run... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Jason B, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for staying with us at the Omni Houston Hotel at Westside. We are delighted to hear that your experience with us was a memorable one and that you enjoyed the beautiful coy fish in our lobby. The Coy fish are the centerpiece of our hotel and have been swimming in our lobby for decades. Please make sure on... More 

Weslaco, United States
1 review
4 of 5 stars Reviewed 1 week ago

Conference amenities were excellent...food was excellent....beds are a dream.....room service needs some work, but not much.....the top floor (5th) was warm due to the windows, but the room temperature was EXCELLENT!!!

Review collected in partnership with Omni Hotels & Resorts

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a bit older, but you can tell they have done a great job at keeping up the maintenance on it. The rooms are large and clean. The bed and pillows are super comfortable. For the most part is a quiet hotel. They charge extra for wi-fi, but its not that big of a deal as I had... More 

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3 of 5 stars Reviewed 1 week ago

We have to be here for a combo business/anniversary 5 night stay. An upgrade was requested and denied, by I Loyalty Ambassador Sarah Makkani, on the premise that the hotel is full, but she tells us that something special is already set up for our room tonight. Upon arrival to our room, there is nothing, so the front desk is... More 

Was this review helpful? Yes 1
Jason B, Manager at Omni Houston Hotel Westside, responded to this review

Dear Timothy W., We are currently in the process of trying to contact you in order to rectify your experience and make your 35th Wedding Anniversary a memorable one. Regards, Jason More 

College Station, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Elevators need to be upgraded remodeled to fit the needs of your guests. The Hotel is very large five stories, but the elevators are for looks only...they are very tiny there is three of them, but they are very slow and small.

Review collected in partnership with Omni Hotels & Resorts

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houston, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Good place but waking up with some sort of bites made the trip not worth it. We enjoyed our stay, all the staff were very friendly. Nice location, easy check-in, check-out. The pool and gym were nice.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Jason B, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for staying with us at the Omni Houston Hotel at Westside. I want to apologize for the inconvenience you endured with your room. We take these matters seriously so we had our third party pest control company come out to conduct a thorough inspection of your room. The report has come back as the room being clean and... More 

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