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Omni Houston Hotel Westside

4.0 of 5 13210 Katy Freeway, Houston, TX 77079
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#45 of 452 Hotels in Houston
497 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Omni Houston Hotel Westside
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Omni Houston Hotel Westside
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497 reviews from our community

Traveler rating
    244
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    68
    18
    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belle Chasse
1 review
5 of 5 stars Reviewed 3 days ago NEW

LOVED OUR STAY !! the online check in rocks ! my room key was ready and we were able to check right in. The basket of goodies ( bath salts, lotion, make up removers and such ) was amazing ..what a special touch. The robes were fantastic i may have to order one or two The front desk and breakfast... More

Review collected in partnership with Omni Hotels & Resorts

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Dallas
Top Contributor
166 reviews 166 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Oh Houston; there’s no way around it; you are one big traffic snarl. So my first advice is to choose a hotel near to where you’re going to be. The Omni Westside is a handsome place albeit not striking, and they do a lot of things right. There is a sprawling multi-storied atrium, complete with a koi pond and glass-sided... More

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Overland Park, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

I attended a conference at this property. The property is nice, but has a few issues that need to be resolved. The property was very noisy making sleep difficult. I had maintenance issues that were never resolved.

Review collected in partnership with Omni Hotels & Resorts

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Woerden, The Netherlands
Top Contributor
106 reviews 106 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for four nights on a business trip. The hotel is easy to find and reach an has lots of parking space. The entrance of the hotel is great with a spacious open atrium including a small pond with koi carps. The interior is a bit dated but still clean and well maintained. The staff is very friendly and... More

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Canyon Lake, TX, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

A great, easy to find hotel with wonderful amenities and a very friendly and helpful staff. The water features in the lobby are beautiful, soothing, and make it a lovely place to relax. It is an excellent place for our conference and I hope we keep coming back.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel while on business and our room was not serviced either of the days we were there, I asked for towels the first day but the second day at 430pm I called and inquired if the housekeeping department had finished for the day and they had. They sent up someone from housekeeping who proceeded to freshen... More

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Jason B, Manager at Omni Houston Hotel Westside, responded to this review

I truly would like to take this opportunity to apologize for the incident that occurred during your stay and I can assure that it is not in any means a standard or reflection of our operations. At your earliest convenience, I would love to personally speak with you on the matter to gather more information and to assure you that... More

Houston, United States
1 review
2 of 5 stars Reviewed 1 week ago

More than half the rooms at Omni West are polluted with Highway Noise with windows unable to filter the noise. Have to wear ear plugs at night. Request was made to change room but was ignored by Manager. This is not the forst time I've gone through this but most other times a quiet room was provided after complaint.

Review collected in partnership with Omni Hotels & Resorts

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Jason B, Manager at Omni Houston Hotel Westside, responded to this review

First I would like to thank you for staying with us at the Omni Houston Hotel at Westside. Secondly I would like to apologize for the inconvenience that you endured with highway noise and want to assure you that it is being reviewed with our front office team. Thank you for providing us this feedback as we use this as... More

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stay at the Omni Westside in Houston every year for my birthday and the MD Anderson Cancer Survivors Conference. It is a great time. The atmosphere and decor is excellent and the food in the Cafe on the Lakes is even better. Thank you Omni

Review collected in partnership with Omni Hotels & Resorts

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Los Angeles, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall stay was a good experience. Friendly staff, very accommodating for special needs. Clean facility, above average food. Good parking. Tremendous enjoyment watching and feeding the Koi. Worthy of a return visit.

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Redmond, Washington, USA
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Omni hotel west side wa very conveniently located to my business meetings in the energy sector. I found the reception staff friendly and desirous to make my staff comfortable even though it was just one night. The public spaces were clean. My room on the third floor was also clean and comfortable. A nice touch was the spray starch with... More

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Additional Information about Omni Houston Hotel Westside

Address: 13210 Katy Freeway, Houston, TX 77079
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Omni Houston
Houston Omni

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