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Omni Houston Hotel Westside

4.0 of 5 13210 Katy Freeway, Houston, TX 77079
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Certificate of Excellence 2014
Omni Houston Hotel Westside
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Omni Houston Hotel Westside
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598 reviews from our community

Traveler rating
    290
    185
    86
    24
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107
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Richmond, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

A great hotel to attend a function at and then turn in to a fantastic room to rest in , great rom service ,super clean great room value . We attended the West Side Burns function for the third year running and decided to get a room this year wish we had done it on prior trips made it an... More 

Review collected in partnership with Omni Hotels & Resorts

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Houston, Texas
Top Contributor
68 reviews 68 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is good enough for an overnight stay. It's close to the freeway so easy for travel to other parts of Houston or beyond. It's very close to the Energy Corridor if staying for business. It's a bit tired and old looking but I believe there is a plan to update in the near future. The elevators are extremely... More 

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Market Drayton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Overall it satisfied all the requirements required for a satisfactory Conference ,having excelent facilities and food.Comfortable good quality accomadation in pleasant seroundings.A nice atmosphere to conduct business.

Review collected in partnership with Omni Hotels & Resorts

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Jason B, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for staying with us at the Omni Houston Hotel at Westside. We are thrilled to hear that our hotel was able to provide a satisfactory experience for your business conference venue. We hope that you will give us the opportunity to conduct more events with us. More 

Rogers, Arkansas
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Convenient location, rooms are pretty nice (better than average), elevators are extremely slow and small. Some of the hotel staff did not speak English very well and there were times it was a little difficult understanding them.

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Paris, France
1 review
2 of 5 stars Reviewed 6 days ago NEW

Having just arrived from Europe only to be put in the wrong room with so much noise from other guests, it was impossible to sleep. The room given after the initial nosy location hadd a very tired Heating system needing to be turned off if I wanted to sleep.

Review collected in partnership with Omni Hotels & Resorts

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Jason B, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for staying with us at the Omni Houston Hotel at Westside. We would like to apologize for the inconvenience you endured during your stay with the noisy guests around you. I would truly appreciate the opportunity to speak to you personally about your experience in the hopes that I may help rectify the situation. Please do not hesitate... More 

Houston, Texas
Top Contributor
100 reviews 100 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was my first time staying at an Omni hotel. The room was clean and the bed was comfortable. The staffs were friendly as well. My room had everything that I needed. They had hair dryer, fridge, good size tv, you name it. Over all, my experience at this hotel was good.

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Baton Rougr, United States
1 review
3 of 5 stars Reviewed 1 week ago

Robbed at hotel and managed not very satisfactory by staff. Room does not cool off enough. Hotel needs to be updated. Many more hotels in area at a better value per $$$$ spent. Getting in and out of hotel is difficult due to heavy traffic in area

Review collected in partnership with Omni Hotels & Resorts

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stayed here for a work function and had my window broken out on my pick-up along with "9"! Other guests vehicles. They basic told me tough luck and I have to deal with it. Zero help from the staff and even more worthless help from the security. Do not stay here.

Was this review helpful? Yes 2
Jason B, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for staying with us at the Omni Houston Hotel at Westside. The incident that occurred that evening was a truly unfortunate one. We are working closely with the Houston Police Department in this matter but would like to speak to you personally about your experience. I look forward to hearing from you. More 

Lafayette, United States
1 review
5 of 5 stars Reviewed 1 week ago

Always a great place to stay! Service has always been great, very comfortable. Definitely five stars! No matter where in Houston I have business scheduled I always stay here because of the quality, second to none!

Review collected in partnership with Omni Hotels & Resorts

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Jason B, Manager at Omni Houston Hotel Westside, responded to this review

We truly appreciate you staying with us at the Omni Houston Hotel at Westside and will share your wonderful comments with the staff. We know you have many choices of hotels when in Houston but we cannot thank you enough for continuing to come back and make us your home away from home. We look forward to your next visit! More 

1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, love staying here while in Houston for business. The OMNI is my go-to, first choice option when traveling to the Energy District of Houston's west side. The staff is friendly, expedient and helpful.

Review collected in partnership with Omni Hotels & Resorts

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Additional Information about Omni Houston Hotel Westside

Address: 13210 Katy Freeway, Houston, TX 77079
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Omni Houston
Houston Omni
Hotel Style:
#10 Family Hotel in Houston
#14 Luxury Hotel in Houston
#22 Romantic Hotel in Houston
#56 Business Hotel in Houston

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