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All 451 Houston hotels

Houston Marriott West Loop by the Galleria

3.5 of 5 Motel   |   1750 West Loop South, Houston, TX 77027
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81%
Ranked #29 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
shimas20 Texarkana, Texas
  • Overview
  • Reviews (313)
  • Photos (43)
  • Amenities
  • Q&A
  • Room tips (68)
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313 people have reviewed this hotel

Traveler rating
    163
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Texarkana, Texas
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This Hotel and their staff was just amazing. The room was king suite sitting area and bed area. The shuttle takes the guest to places in the area about 3 miles out I think but not for sure. I used it to go to nail shop and spa. The bar/restaurant stays open after 10pm. I also used the valet parking.... More

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Texas
Top Contributor
98 reviews 98 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay was for four nights. Upon arrival we were greeted by Stacia at the front desk. She was excellent - cheerful, helpful, and efficient. Our room was small, but well arranged. Everything was clean, and the bed was wonderful. Each evening, we enjoyed sitting beside the large window in our room on the top floor to watch the “city... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We are Marriot elite and they were kind enough to upgrade us to the club rooms. Everthing about the hotel was wonderful. They were doing some work on the lobby. The service especially the shuttle service and club staff was very much to our liking. The room was large and we had wifi included. We just relaxed and enjoyed the... More

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1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel. I try to stay here every time I'm in Houston. Fernando (the bartender) always remembers me. It makes me feel at home on the road. The shuttle service is very accommodating to your needs. And if you aren't accustomed to Houston traffic just open the drawer in your room and they have earplugs.

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Knoxville
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights. The staff is over the top great!! My only concern was the renovations. But it wasn't to concerning, as the room was away from the noise and traffic. This was a business trip and I would stay here again. Service made it worth while!

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LITTLE ROCK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this trip at the drop of a hat. I used a third party to get a discounted rate. The rooms and the hotel were clean and the staff was very friendly. There were some costs that were not disclosed at check in. Such as the $9.99 per night for Wi-Fi. But the clerk did waive the fee after I... More

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Miami, Florida
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first time at the Marriott West Loop, I usually stay at the JW Marriott across from the Galleria, but gave the West Loop a shot because it was $100 per night less! Aesthetically, I preferred the West Loop. I found on my last visit to the JW that my room was tired and run down. I was... More

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Omaha, Nebraska
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our second stay in a 30 day period. You may have read that there is a renovation underway. Don't let that scare you off. The customer service, room cleanliness and location far outweigh the minor inconvenience of the renovation. The workout facility is wonderful. We'll be back.

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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My family and I arrived in Houston earlier than expected. We thought that we would stop by the hotel to see if we could check-in early; knowing that a lot of the hotels try to hold you to the 3:00pm policy. As soon as I walked-in, I was greeted and told that there wouldn't be a problem at all to... More

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1 review
2 of 5 stars Reviewed June 25, 2014

Not impressed with what is supposedly a 4 star establishment. The hotel looks old and dated. The parking lot spaces are small and our check in person did not load the parking onto the room card which added to the frustration. Booked a king room and was given a 2 double bed room instead. The room was next to the... More

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Brandon D, Manager at Houston Marriott West Loop by the Galleria, responded to this review

Jo-Ann D I would like to thank you for taking the time to provide your feedback in regards to your most recent stay with us. Your feedback is extremely important for the continued improvement of our hotel and the service we provide. I do want you to know we treat your feedback with the utmost urgency and will ensure these... More

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Additional Information about Houston Marriott West Loop by the Galleria

Address: 1750 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Houston Marriott West Loop by the Galleria 3.5*
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Also Known As:
Houston Marriott West Loop By The Galleria Hotel Houston
Marriott Houston

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Houston #19 Romantic Hotel in Houston #54 Family Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Upscale hotel with shuttle service to the Galleria and many of Houston's finest restaurants, clubs and shops. Come relax at our hotel with our indoor pool and sauna. ... more   less 
Number of rooms
301

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