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Houston Marriott West Loop by the Galleria

#40 of 468 Hotels in Houston
Certificate of Excellence
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1750 West Loop South, Houston, TX 77027
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Best prices for: 1 room 1 guest
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Houston Marriott West Loop by the Galleria
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Houston Marriott West Loop by the Galleria
Houston Marriott West Loop by the Galleria
Houston Marriott West Loop by the Galleria
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412 reviews from our community

Traveler rating
    217
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    44
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    15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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lmarino12
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this property on and off for about 6 years. The service has always been outstanding and the location is convenient to the Galleria area. The recent remodel in the lobby and restaurant area is wonderful and makes for a very enjoyable meeting space. The rooms are spacious and clean. My only concern is the road noise... More 

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Austin, Texas
Top Contributor
120 reviews 120 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Amber is the best. She is not shy and makes sure you are taken care of. She encouraged us to take advantage of the BBQ and 1750 Mac & Cheese ... "slap your grandma" good. The key thing is that we felt taken care of, the Lounge is well stocked with water, sodas, coffee and finger foods. A great place... More 

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Baton Rouge, Louisiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful lobby area and the breakfast tasted excellent. But one of the front desk managers was very rude and not friendly while checking in. We checked in about 11:30pm so I'm not sure if he was tired or not but we did not have the best customer service experience. Other than that the hotel room was clean and bed really... More 

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Brandon D, Manager at Houston Marriott West Loop by the Galleria, responded to this review

Thank you for sharing your experience with us at the Houston Marriott West Loop. I am glad you were able to enjoy our breakfast as we have recently renovated our breakfast area and have received great feedback. I do want you to know that we pride ourselves on our service and when excellent service is not provided we want to... More 

Mexico City, Mexico
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travelled with family to Houston, description fails a little bit, there is not enough close to thge hotel by walking, rooms are small, we took a double bed, restroom is also small, old facilities. However excelency on service, cleaning and furniture, comfortable. Swimming pool standard, but again very well equipped.

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Brandon D, Manager at Houston Marriott West Loop by the Galleria, responded to this review

I would like to thank you for your feedback during your most recent visit to the Houston Marriott West Loop. Thank you for your time and efforts to share your feedback with us as we want to ensure each of our guests have a great stay. When this does not take place, we want to ensure any concerns are resolved... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Modern, clean, comfortable hotel. Great customer service; the staff continually goes above and beyond what is expected to maximize the client experience - some stand outs are Wassim at the front desk and Amber in the concierge lounge. For the rewards members, the concierge lounge is really well done.

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Menomonee Falls, Wisconsin
Top Contributor
50 reviews 50 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was on business in Houston and my wife and I stayed at this hotel as it was close to Memorial Hermann Hospital where I was working. We were met at the check-in desk by Rince who was courteous and understanding to our needs. The hotel was "nestled" between two tall buildings and it was just off of the 610 loop... More 

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Olathe, Kansas
Contributor
20 reviews 20 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Comfortable clean rooms. Very nice, attentive staff. Good and reasonably priced buffet in the morning. Extra pleased with service staff at breakfast. Would stay again. Recommended. Worked great for business trip

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Albuquerque, New Mexico
Top Contributor
169 reviews 169 reviews
32 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean, comfortable, convenient. The staff were friendly and engaging. The rooms were nicely equipped,including a refrigerator. Excellent location to the 610 loop. Restaurant and coffee shop on site. Valet parking available.

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Dayton, Maryland
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I am a Marriott Gold Member so I get to use the Concierge Level and room. Best lounge I have been to in years, great food, drinks and service. What a place to hang. All women working there were awesome, and at night Amber runs the room, she was a real pro at taking care of guests and making them... More 

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Dallas, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

1) When checking in the bellmans broke a sentimental glass and and left our luggage unattended. He has no idea who took our luggage to our room. 2) The hotel water smells like a fish. 3) When staying 2-3 nights consecutively - housing keeping knocks on your door before 9AM. 4) We received one set of towels and when requested... More 

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Brandon D, Manager at Houston Marriott West Loop by the Galleria, responded to this review

We greatly appreciate your feedback. I do want you to know your concerns have been addressed with the appropriate individuals to ensure they are thoroughly resolved. I do apologize that you were not completely satisfied with your stay at our hotel, but we have definitely evaluate and resolvedthese concerns brought to our attention. Thank you again for your valuable comments. More 

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