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Houston Marriott West Loop by the Galleria

#44 of 469 Hotels in Houston
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1750 West Loop South, Houston, TX 77027
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Houston Marriott West Loop by the Galleria
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440 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location is good, close to the galleria, restaurants and shopping. The lobby is very nice. The bathrooms need to be upgraded. The sink & shower are old. The walls are too thin & I could heard the people talking in the rooms next to me - also whenever they showered I could clearly hear the water running. It was... More 

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Brandon D, Manager at Houston Marriott West Loop by the Galleria, responded to this review

We greatly appreciate your feedback. I do want you to know we value all of our guests feedback and work diligently to resolve any and all concerns. I do apologize that you were not completely satisfied with your stay at our hotel, but we do treat all guest feedback with utmost urgency. Thank you again for your valuable comments. More 

Aiken, South Carolina
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent about a week here and found my stay quite comfortable. Breakfast was available in the lobby each day and was an excellent start to the day. Parking is convenient and easy to use, facilities are well maintained, and the staff is very friendly. Guest services include an exercise area, guest laundry, valet parking and a shuttle service. Not to... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

Great location, Great food- the chicken tortilla soup was the best. :) Breakfast buffet was my favorite, the morning staffing was very friendly and attentive to us. Thank you ladies so much for your hospitality! :)) Night bartenders were very nice and attentive as well, always smiling. I was looking forward for an outdoor pool with a tikki bar (But... More 

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Southern, Louisiana
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stay for a night at the end of May. The hotel was close to the event we were attending. The room was clean, beds were comfortable. The front desk help was very nice. They do charge for parking but you are allowed to go in and out. Would have gave 5 stars but room service came in room very... More 

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Bloomfield Hills, Michigan
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights for a 3-day conference event at the hotel. Service was fine from the initial check-in and successful request for a room change to a non-connecting room. Clean, modern room... blessedly far from the elevator and so quiet overall. Good shower and towels, equal to the level of the hotel. Ditto for shampoo amenities and such. Alas, as... More 

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SATNA MP INDIA
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for two night and three days Overpriced Not very good facilities Expensive car parking Food is not good My son is platinum access to lounge but that too not very good At night due to some problem there was no tap water in loo Very embracing whole night Reception and house keeping did not pick phone even once... More 

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Brandon D, Manager at Houston Marriott West Loop by the Galleria, responded to this review

I would like to sincerely thank you for your feedback. I do want you to know your concerns have been addressed with the appropriate individuals to ensure they are thoroughly resolved. I do apologize that you were not completely satisfied with your stay at our hotel, but we have evaluate all our guests feedback and work to correct any concerns... More 

Nashville, Tennessee
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

... I mean what more could you really ask for? Nice comfortable rooms, my only complaint is you have to pay for wifi. But downstairs they have a bar/lounge area that's really cool! I was able to get some business done during my trip. Later that night we went to the bar to pregame, and made our own party at... More 

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Tulsa, Oklahoma
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During my visit to Houston for a family fiesta. I booked a 2 bedroom with living for my Sister and Brother-n-law to stay with me while we were there for 3 days. Being there next to the Galleria made it great for Shopping and entertainment. Well Secured and maintained. Great service and provisions.

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Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was wanting a cab to Minute Maid Stadium in Houston, TX and the valet named AJ at the Marriot was amazing. He was super courteous and friendly. He also us got a ride that he knew was a set rate during rush hour traffic (not like a cab that has the meter running). Even after we returned to the... More 

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Louisiana
Level Contributor
61 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The front desk staff (especially Linda) is by far one of the most professional front desk staff members I have encountered in a while. This hotel is a very upscale property and all of the staff are extremely well trained and meet the criteria of a 4 star hotel staff. The rooms were nicely decorated, modern, and extremely clean. All... More 

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