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Houston Marriott West Loop by the Galleria

#41 of 470 Hotels in Houston
Certificate of Excellence
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1750 West Loop South, Houston, TX 77027
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Houston Marriott West Loop by the Galleria
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Houston Marriott West Loop by the Galleria
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454 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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SugarLand, TX
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Made a reservation for 2 nights at the hotel. When I was informed we would have to attend another meeting in the area I asked the front desk to add a night. They said it would be no problem and since we would have to move, they upgraded the room. Melita, server in the restaurant at breakfast was wonderful. I... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this property many times and found the location ideal. It's close to downtown and the galleria mall. Service is wonderful. Concierge lounge especially at night does a great job. Food selection is very good. Chef puts a lot of effort into a variety of wonderful presentations and Amber bends over backwards to keep you happy. I... More 

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Philadelphia, Pennsylvania
5 of 5 stars Reviewed 1 week ago NEW

I had a great stay at the Houston Marriott West Loop. The staff was extremely friendly. The food in the concierge lounge was very good and Amber provided a friendly smile and helpful personality to the lounge. I also had a problem with my car while in the Houston area and the staff was extremely helpful in finding me a... More 

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brownsville,tx
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Very close to everthing in dtown. Got a great price. Place is first class. Service was great. Room was clean, pool was nice,. Self park is $19 a day. Highlight for my boys (5,8) is when room service lady (Blanca) made a special stuff animal and left a touchy note for them. Very special. Nice place..

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Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I come here weekly for a morning meeting and the staff here is outstanding! - I love the decor and the comfort of the lounge areas . We use the meeting rooms all the time and they are first class with good acoustics. The bar and waitstaff are so kind they really go out of their way to make you... More 

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here for a wedding nearby. the location is great, right off rt 610. the lobby is modern and clean. the restaurant was excellent and sampled the breakfast buffet for $21 per person. well worth it. there is a pool and gym on premises. the conference/meeting center is attached so you dont have to go outside. staff was courteous and... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Rooms are quite comfortable, when traveling for business. Conveniently located near the Galleria. The breakfast is tasty, and has alot options. The waitresses in the morning are incredibly nice and helpful. I Really enjoy my visits. I think the bar here is in a good spot and the decor is very pretty.

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Detroit, Michigan
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a business traveler, I stay here 2 weeks a month and am quite pleased with the service and amenities. The staff are always helpful and courteous, and the rooms are nicely appointed, clean and comfortable. Room service is always quoted at 45 minutes, but received in 20 (yay!), and the gym and pool area are quite nice. The only... More 

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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed here on two separate occasions for extended periods of time. After the first stay, I was booked into a different Marriott but immediately requested "the loop" and was moved. The rooms were comfortable and clean. My every request was honored e.g, microwave oven, extra luggage rack, coffee creamers etc. Melita, Alice and Mimi were great and took care... More 

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Chicago, Illinois
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I did not have the most pleasant interaction with the front desk. They just did not seem to be too interested in me and were very short with their information. They were not rude...just not friendly. And when I asked a few questions, they were met by a sigh and then the answer. The rooms were small for a Marriott... More 

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Brandon D, Manager at Houston Marriott West Loop by the Galleria, responded to this review

I would like to thank you very much for your feedback. I do want you to know we pride ourselves on the service we provide, and when it is not exceptional we want to ensure we address the concern. We value our guest's feedback and we do want to create a positive impression with every guest guest that stays with... More 

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