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Days Inn Houston

2.0 of 5
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11002 Northwest Freeway, Houston, TX 77092-2146 (Formerly Baymont Inn & Suites Houston Brookhollow)
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Days Inn Houston
Best prices for: 1 room 1 guest
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Ranked #318 of 469 Hotels in Houston
A recent review
3 of 5 stars Reviewed May 4, 2015
Kevin M Newark, New Jersey
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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1 review
2 of 5 stars Reviewed 2 weeks ago

This place is pretty run down. The smoke alarm in our room was beeping. When we complained the solution was.... To take out the battery. Somehow I feel that wasn't up to code. Also, information was poor. Nowhere in our room or at the front desk was the check out time Posted. The place was clean but I've had a... More 

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Houston, Texas
1 review
2 of 5 stars Reviewed May 23, 2015

The hotel room was dirty. The carpet was stained. Didn't look at all like the pictures on the web site.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Newark, New Jersey
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 4, 2015

The hotel was clean enough, but very noisy and, because of the highway construction, difficult to get in and out of. There were a lot of truckers and construction men staying there and made a lot of noise early in the morning. In addition, I travel with an emotional support animal. When I checked in, I showed the gentleman his... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 2
daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for staying with us. I apologize for any inconvenience and any errors made in your billing. If there is an outstanding issue, please contact me directly so I can correct it. We take pride in providing a great experience for all sorts of guests and in complying with all local, state and federal regulations to enhance the... More 

Irving, Texas
1 review
3 of 5 stars Reviewed May 2, 2015

The first night I arrived to my room around 4:30pm and the room had not yet been clean by house keeping; the door was open so they were working on it but they were working on 10 rooms at a time. I waved at one of the employees but they just looked at me as if I was a primate... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

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