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Days Inn Houston

2.0 of 5
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11002 Northwest Freeway, Houston, TX 77092-2146 (Formerly Baymont Inn & Suites Houston Brookhollow)
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Days Inn Houston
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Ranked #321 of 470 Hotels in Houston
A recent review
3 of 5 stars Reviewed May 4, 2015
Kevin M Newark, New Jersey
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134 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The first night I woke up scratching and irritation all over my body. Turned on the lights to find different sizes of bugs on my bed. I immediately switched rooms, the next day cancelled my stay and switched to another hotels. This Days inn better act fast to solve this major problem if they want guest to come stay in... More 

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1 review
2 of 5 stars Reviewed June 18, 2015

This place is pretty run down. The smoke alarm in our room was beeping. When we complained the solution was.... To take out the battery. Somehow I feel that wasn't up to code. Also, information was poor. Nowhere in our room or at the front desk was the check out time Posted. The place was clean but I've had a... More 

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daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 23, 2015

The hotel room was dirty. The carpet was stained. Didn't look at all like the pictures on the web site.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Newark, New Jersey
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 4, 2015

The hotel was clean enough, but very noisy and, because of the highway construction, difficult to get in and out of. There were a lot of truckers and construction men staying there and made a lot of noise early in the morning. In addition, I travel with an emotional support animal. When I checked in, I showed the gentleman his... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 2
daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for staying with us. I apologize for any inconvenience and any errors made in your billing. If there is an outstanding issue, please contact me directly so I can correct it. We take pride in providing a great experience for all sorts of guests and in complying with all local, state and federal regulations to enhance the... More 

Irving, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 2, 2015

The first night I arrived to my room around 4:30pm and the room had not yet been clean by house keeping; the door was open so they were working on it but they were working on 10 rooms at a time. I waved at one of the employees but they just looked at me as if I was a primate... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

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