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Days Inn Houston

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11002 Northwest Freeway, Houston, TX 77092-2146 (Formerly Baymont Inn & Suites Houston Brookhollow)
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Days Inn Houston
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Ranked #285 of 461 Hotels in Houston
A recent review
3 of 5 stars reviewed 5 days ago
Domenic S Toronto, Canada
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122 reviews from our community

Traveler rating
    19
    19
    37
    17
    30
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43
12
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49
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Dallas
1 review
3 of 5 stars Reviewed 1 week ago

I reserve refs a room thru your system . My contact was a foreign female. I could hardly understand her. Upon arrival in Charlotte NC I was informed that no res. was on file. The local agent was helpful and we called your res. system and was able to get into a room. This is the third time this has... More 

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El Paso, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

This wasn't a complete total bad service. But there is need for improvement. First of all, the website for this location takes you to another Days Inn location. I had to cancel that reservation and physically call someone at this location to set me up for my reservations. When I arrive for check-in, my reservations were lost. Granted, they gave... More 

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daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that a few small issues, including an impatient staff member, detracted from your experience with us. We take pride in having the best accommodations in the area at a great rate and also the best staff, and we’ll take action to make sure such lapses don’t happen again. I hope you will... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

room could have been cleaner.....bathroom seat had burn spots on it that scarred my butt and the chair in the room leather was pealing and got all over my clothing. to pay 100.oo a room this was not a good stay.

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daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for commenting. I’m terribly sorry that some aging and damaged furnishing detracted from what would have probably been a great stay. We’re making changes to ensure that all issues along these lines are resolved and redoubling our efforts to ensure cleanliness and comfort. I hope you will give us another chance to satisfy you when you’re in... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

Pretty Good hotel... I wasnt concern with too much but getting good night sleep and that i was able to get in those comfortable beds of days inn!

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Austin, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

I was charged $60.00 for a pet fee. I reserved this hotel room on the phone and specifically requested a hotel that allowed pets. Days Inn does not allow pets and I had no choice but to accept their policy.

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Orlando
2 reviews
3 of 5 stars Reviewed January 24, 2015

Reasonable accommodation. Breakfast would be better if there were grab and go items besides plain bread.

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daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for your kind comments. I’m glad you had a reasonable stay with us, but I apologize that it wasn’t even better. We’ll take your comments about our free breakfast into consideration as we change and improve. I hope you’ll focus on the good and stay with us again soon. We sincerely value your business. Sincerely, Hotel Manager More 

Huachuca City, Arizona
1 review
2 of 5 stars Reviewed January 22, 2015

The staff was very friendly and the beds were super comfy! However, it was extremely noisy all night, the lock on the door was broken, the coffee machine was broken, and it was very inconvenent getting to and from the room.

Review collected in partnership with Days Inn

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daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for your comments. I apologize that there were some maintenance and other issues that detracted from your stay. I hope you requested another room so we could make the necessary safety repairs. We take guest convenience and security very seriously, I’m sorry we didn’t do a better job for you. I hope you will focus on the... More 

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