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Days Inn Houston

2.0 of 5
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11002 Northwest Freeway, Houston, TX 77092-2146 (Formerly Baymont Inn & Suites Houston Brookhollow)
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Days Inn Houston
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Ranked #299 of 468 Hotels in Houston
A recent review
3 of 5 stars reviewed 3 weeks ago
Domenic S Toronto, Canada
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125 reviews from our community

Traveler rating
    19
    19
    37
    19
    31
See reviews for
44
12
10
51
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (41)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (21)
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Dallas
1 review
3 of 5 stars Reviewed 4 weeks ago

I reserve refs a room thru your system . My contact was a foreign female. I could hardly understand her. Upon arrival in Charlotte NC I was informed that no res. was on file. The local agent was helpful and we called your res. system and was able to get into a room. This is the third time this has... More 

Review collected in partnership with Days Inn

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daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thank you so much for commenting. I’m sorry that you had difficulty reserving your room through the Days Inn telephone reservations system. You can always reserve online for a simpler experience or call our hotel directly. We’re happy to help. I hope you enjoyed your experience at the hotel and will make us your first choice when in... More 

El Paso, Texas
1 review
3 of 5 stars Reviewed March 13, 2015

This wasn't a complete total bad service. But there is need for improvement. First of all, the website for this location takes you to another Days Inn location. I had to cancel that reservation and physically call someone at this location to set me up for my reservations. When I arrive for check-in, my reservations were lost. Granted, they gave... More 

Review collected in partnership with Days Inn

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daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that a few small issues, including an impatient staff member, detracted from your experience with us. We take pride in having the best accommodations in the area at a great rate and also the best staff, and we’ll take action to make sure such lapses don’t happen again. I hope you will... More 

1 review
2 of 5 stars Reviewed March 10, 2015

room could have been cleaner.....bathroom seat had burn spots on it that scarred my butt and the chair in the room leather was pealing and got all over my clothing. to pay 100.oo a room this was not a good stay.

Review collected in partnership with Days Inn

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daysinnhoustontx, Webmaster at Days Inn Houston, responded to this review

Dear Guest, Thanks for commenting. I’m terribly sorry that some aging and damaged furnishing detracted from what would have probably been a great stay. We’re making changes to ensure that all issues along these lines are resolved and redoubling our efforts to ensure cleanliness and comfort. I hope you will give us another chance to satisfy you when you’re in... More 

Houston, Texas
1 review
4 of 5 stars Reviewed March 5, 2015

Pretty Good hotel... I wasnt concern with too much but getting good night sleep and that i was able to get in those comfortable beds of days inn!

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