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All 452 Houston hotels

Baymont Inn Houston Hobby Airport

2.0 of 5 Motel   |   9902 Gulf Freeway, Houston, TX 77034
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Ranked #386 of 452 Hotels in Houston
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205 reviews from our community

Traveler rating
    11
    16
    34
    34
    110
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Boston, Massachusetts
1 review
1 of 5 stars Reviewed 3 days ago NEW

I witnessed Drug Dealing and Prostitution. Lots of ghetto people walking around in circles with no objective, lots of people come running when the drug dealer shows up shaking his prescription pill bottle. 5,6,7 people coming and going from room to room. Does anyone have real jobs? Hoodlums and Hoochie Mommas walking around 3rd floor balcony. Some females coming and... More

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Taipei
Top Contributor
152 reviews 152 reviews
31 hotel reviews
120 helpful votes 120 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Pictures look better than the actual property. Check in was quick. Noisy area. Poor sound barriers. Room not well cleaned. There were hairs of different source in the bathroom. Wifi fast and strong signal. We were given a non-smoking room but can still smell cigarettes. Can smell marijuana in the hallway. TV worked well. No hair dryer. Strong shower head... More

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1 review
1 of 5 stars Reviewed 2 weeks ago

Very poor service. ..need to improve in lot of areas...I did not get a microwave and a fridge in my room..and I had a baby to feed...the toilet flush was in a bad shape...there were not enough towels for the guests...breakfast was absolutely pathetic...no eggs..no fruits...the place seemed to be more of a criminal area...I really feel sorry to have... More

Review collected in partnership with Baymont Inn & Suites

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Houston
1 review
2 of 5 stars Reviewed 4 weeks ago

It was loud outside, due to a fight in parking lot. Very seedy people stay at this hotel. I will not stay again. Front desk charged my credit card double and it took several days to get the problem fixed.

Review collected in partnership with Baymont Inn & Suites

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BaymontNola, Front Office Manager at Baymont Inn Houston Hobby Airport, responded to this review

Dear Guest: Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your... More

1 review
1 of 5 stars Reviewed September 10, 2014

The fact that the hotel is run down is not an issue with me. The staff is the problem at this property. Manager Nick is very reasonable and a few staff members such as Kip are very friendly and helpful. Erica does not need to be working hospitality. Very rude and not helpful at all.

Was this review helpful? Yes
BaymontNola, Front Office Manager at Baymont Inn Houston Hobby Airport, responded to this review

Dear Valued Guest, I very much appreciate you taking the time to share your disappointments with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else.... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 6, 2014

My husband and in laws as well as myself stayed here while visiting and it was just gross. We were all scared to walk in our own room without shoes and our socks on. On our final night we stayed we got to the hotel with people yelling saying how they going to kill each other and how they killed... More

Was this review helpful? Yes 2
BaymontNola, Front Office Manager at Baymont Inn Houston Hobby Airport, responded to this review

Dear Guest: Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your... More

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Additional Information about Baymont Inn Houston Hobby Airport

Address: 9902 Gulf Freeway, Houston, TX 77034
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn Houston Hobby Airport 2*
Number of rooms: 127
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Also Known As:
Baymont Inn Houston Hobby Airport Hotel Houston
Houston Baymont Inn

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