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All 452 Houston hotels

Baymont Inn Houston Hobby Airport

2.0 of 5 Motel   |   9902 Gulf Freeway, Houston, TX 77034
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Ranked #383 of 452 Hotels in Houston
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200 reviews from our community

Traveler rating
    11
    16
    34
    34
    105
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58
29
15
64
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Houston
1 review
2 of 5 stars Reviewed 1 week ago

It was loud outside, due to a fight in parking lot. Very seedy people stay at this hotel. I will not stay again. Front desk charged my credit card double and it took several days to get the problem fixed.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontNola, Front Office Manager at Baymont Inn Houston Hobby Airport, responded to this review

Dear Guest: Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your... More

1 review
1 of 5 stars Reviewed 2 weeks ago

The fact that the hotel is run down is not an issue with me. The staff is the problem at this property. Manager Nick is very reasonable and a few staff members such as Kip are very friendly and helpful. Erica does not need to be working hospitality. Very rude and not helpful at all.

Was this review helpful? Yes
BaymontNola, Front Office Manager at Baymont Inn Houston Hobby Airport, responded to this review

Dear Valued Guest, I very much appreciate you taking the time to share your disappointments with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else.... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My husband and in laws as well as myself stayed here while visiting and it was just gross. We were all scared to walk in our own room without shoes and our socks on. On our final night we stayed we got to the hotel with people yelling saying how they going to kill each other and how they killed... More

Was this review helpful? Yes 1
BaymontNola, Front Office Manager at Baymont Inn Houston Hobby Airport, responded to this review

Dear Guest: Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your... More

Raymondville, Texas
2 reviews
1 of 5 stars Reviewed August 17, 2014 via mobile

Stayed there 4 nights out of the 4 we had to go and get towels 3 times, we paid for a room with microwave and refrigerator and we never got it, ask person up front and they acted stupid, you have to come and see the manager during the day, Also a bunch of prostitution going on people dont sleep... More

Was this review helpful? Yes
BaymontHobbyAP B, Front Office Manager at Baymont Inn Houston Hobby Airport, responded to this review

Dear Guest: Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your... More

Oceanside, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 16, 2014

This is by far the WORSE hotel I've ever seen. We had to change rooms because there was mold on the bedding, blood on the walls. The second room was filthy and I bought bleach to clean the tub and sinks and then a flipping roach came out of the sink. There swimming pool has black mold in it and... More

Was this review helpful? Yes 1
BaymontHobbyAP B, Front Office Manager at Baymont Inn Houston Hobby Airport, responded to this review

Dear Guest: Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your... More

Strasburg, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 12, 2014 via mobile

Had strange men knocking on door after midnight, phone did not work to call front desk..cell phone got no service, wifi did not work in room,,pool was green with algea when it was blue You could not see through it! Towels and wash clothes (when you could get them) were very stained! Drug users and dealers live there, as well... More

Was this review helpful? Yes
BaymontHobbyAP B, Front Office Manager at Baymont Inn Houston Hobby Airport, responded to this review

Dear Guest: Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your... More

2 reviews
1 of 5 stars Reviewed August 11, 2014

Room was nasty carpet filthy door had been kicked in. Prostitutes and drug dealers on premises. Had a prostitute try to come in our room. She knocked then tried to force the door open! Had no idea this hotel was like this. Don't stay her with children or at all!

Was this review helpful? Yes
BaymontHobbyAP B, Front Office Manager at Baymont Inn Houston Hobby Airport, responded to this review

Dear Guest: Thank you for the feedback. We appreciate you taking the time to let us know how your stay went. I regret that you had a problem with your stay. I will address the problems with the staff to make things better. We are here to please our guests and would have bent over backwards to make sure your... More

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Additional Information about Baymont Inn Houston Hobby Airport

Address: 9902 Gulf Freeway, Houston, TX 77034
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn Houston Hobby Airport 2*
Number of rooms: 127
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Also Known As:
Baymont Inn Houston Hobby Airport Hotel Houston
Houston Baymont Inn

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