We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 447 Houston hotels

JW Marriott Houston

4.0 of 5 Hotel   |   5150 Westheimer Road, Houston, TX 77056 (Great Uptown)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added JW Marriott Houston to your Saves list
JW Marriott Houston
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
71%
Ranked #93 of 447 hotels in Houston
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Write a Review

385 people have reviewed this hotel

Traveler rating
    125
    143
    84
    18
    15
See reviews for
59
56
31
187
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the JW Marriott Houston last weekend for a JSA convention and it was wonderful. I came to this hotel with my school for JSA. It was a large convention with many students, and the accommodations were great. The rooms were beautifully decorated and the beds very comfortable. I loved the chocolate that was placed on the pillow!... More

Was this review helpful? Yes
Savannah, Georgia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While we are always impressed by Marriott employees, the staff here is really tops! Everyone we encountered was friendly and helpful. Jason took great care of us, as well as many others whose names I can't recall. The location is perfect, with shopping, dining, and drug stores within walking distance. We also enjoyed the rooftop pool and Starbucks in the... More

Was this review helpful? Yes
Los Angeles
Top Contributor
79 reviews 79 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Another great JW Marriott hotel with great facilities and service. Only a couple problems: 1) my room was booked for 2 nights so that when I came in at 6 am, there would be a room waiting for me where I could take a nap before my meetings, which I confirmed the night when I got on my redeye flight,... More

Was this review helpful? Yes 2
Chicago
Top Contributor
108 reviews 108 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Having stayed at a number of the JW Marriott's over the years, we were very excited to be staying here. When we got to the hotel the lobby area was very appealing and the staff extremely helpful. The location across from the Galleria and in walking distance to some great dining spots is a big plus. The rooms on the... More

Was this review helpful? Yes 3
SFoley2013, General Manager at JW Marriott Houston, responded to this review

Dear Cub Fan - First let me thank you for your loyalty to Marriott as evidenced by your elite status within our rewards program. I would also like to thank you for your feedback regarding your stay and where we both exceeded and fell short of your expecations. I understand your comments regarding the bathroom experience and would like to... More

Peachtree City, Georgia
Top Contributor
59 reviews 59 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While this JW Marriott is ideally located close to many of the Galleria area hotspots in the Post Oak/Westheimer area, it is not quite up to what you would expect from the JW brand. We stayed in a king room on the 13th floor and while the size of the room was adequate it was more in line with a... More

Was this review helpful? Yes 4
SFoley2013, General Manager at JW Marriott Houston, responded to this review

Thank you for your feedback on the JW Marriott Houston. You will be pleased to know that we will be updating the guestrooms starting in September of this year and it will include the luxury touches that you associate with the JW brand. We will also be modernizing all of the hotel's elevators starting in July which will make a... More

Singapore, Singapore
Top Contributor
59 reviews 59 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel 3 in 3 nights after 1 night on a plane and this was a pleasant surprise. Very clean rooms, definitely no history of smoking in the room, nice linen, well appointed furniture and a pretty comfortable bed. The only downside, like most US hotels is the lack of pressure control on the shower mixer. I never understand in the... More

Was this review helpful? Yes
SFoley2013, General Manager at JW Marriott Houston, responded to this review

Thank you so much for your kind acknowledgement of our hotel! We are pleased that you found your stay comfortable. I have sent you a note to your TripAdvisor account to find out which room you stayed so that we can check out the shower pressure and make sure that nothing is amiss. Generally we do not have an issue... More

Houston
Contributor
18 reviews 18 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 9, 2014

This hotel has a great location - across from the Galleria. The staff is very accommodating. The food comes very slowly but it is excellent. We were on the 21st floor so the window seat and view were very entertaining for our two year old. The rooms are on the small side and the bathrooms are way too small and... More

Was this review helpful? Yes 6
SFoley2013, General Manager at JW Marriott Houston, responded to this review

Thank you for your recent stay and resulting review. We appreciate you recognizing our staff and their service. We will be remodeling the guest rooms starting in September 2014 and will be expanding the size of the bathroom which will enhance the overall feel of the guest room. We will also be updating the design of the guest room and... More

Dallas, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 8, 2014

We stayed here on a Saturday night. A lot was going on including a number of events such as a Sweet 16 birthday party. You are welcomed to the hotel (after a long drive), by very accommodating and efficient valet car staff. This puts guests in a good mood especially if the Houston traffic has been stressful. The hotel is... More

Was this review helpful? Yes 1
SFoley2013, General Manager at JW Marriott Houston, responded to this review

Thank you Barbara for your kind review! We are glad that you found our staff welcoming and helpful during your stay. We are adding refrigerators for all rooms this summer and currently have them available upon request. There should be a coffee maker in each room, they are located in the cabinet under the TV. We will have our housekeepers... More

Top Contributor
86 reviews 86 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 6, 2014

Imagine a hotel where absolutely every staff person goes out of their way to be helpful. From check in to checkout everyone at this hotel, regardless of title, was eager to help. Looking to print a boarding staff? Someone from the kitchen not only pointed where but took me there. While waiting in the lobby for a ride, the concierge... More

Was this review helpful? Yes
SFoley2013, General Manager at JW Marriott Houston, responded to this review

WOW! Thank you so much for this wonderful review. Your words really capture what I feel is the spirit of our hotel, and I can not imagine saying it any better than you did! This is exactly the sort of intuitive, caring and anticipatory service that we strive to have all our guests experience. I read your review to our... More

Glasgow, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2014 via mobile

We stayed at JW Marriott for four days in March 2014 ..It was great ..the staff were professional and personable ..particularly Jaime at front desk who was very helpful to us. Room was excellent ..the convenience of Starbucks in the lobby was a rare bit of added luxury and although the hotel seemed full it was efficiently managed .Restaurants and... More

Was this review helpful? Yes 1
SFoley2013, General Manager at JW Marriott Houston, responded to this review

Thank you so much Hugh! We appreciate that you took the time to recognize Jaime and the rest of our team! I will make sure that we pass along your kind words. I have to admit that having Starbucks here is a great amenity and one that most of our guests enjoy! I hope however, that you had a chance... More

Been to JW Marriott Houston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Houston

Also Known As:
Jw Marriott Houston Hotel
Jw Marriott Houston Hotel Houston
Jw Marriott Hotel Houston
Marriott Houston
Houston Marriott
Address: 5150 Westheimer Road, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Houston
#79 Family Hotel in Houston
#80 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Houston 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Marriott, Expedia, Hotels.com, Tingo, Travelocity, Otel, Venere and Agoda so you can book your JW Marriott Houston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage JW Marriott Houston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.