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All 452 Houston hotels

JW Marriott Houston

4.0 of 5 Hotel   |   5150 Westheimer Road, Houston, TX 77056 (Great Uptown)
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Ranked #93 of 452 Hotels in Houston
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A recent review
5 of 5 stars reviewed 2 days ago
Stacy S
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437 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for a business meeting in September. The service upon arrival was phenomenal. The doorman opened my car door, valeted my car and then brought my luggage to the front desk where I was able to check in immediately. The gentleman who checked me in provided a lot of useful information and then walked me to the elevator.... More

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Washington DC, District of Columbia
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The JW Marriott is a standard business hotel, it is good that they are undergoing a renovation because the hotel rooms need an update to bring it up to the JW standard. A positive for the hotel is the service level. I have traveled extensively over the past 30 years and had one of the more unique service experiences on... More

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Ridgewood, New Jersey
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

JW Marriott is very close to Galleria and offers access to many good restaurants. The lobby is large and has a nice feel. Rooms were good size and clean. Employees were very friendly and helpful with obtaining taxis.

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Derek E, General Manager at JW Marriott Houston, responded to this review

Dear Parkerw2014, Thank you for taking the time to share your feedback with us, I appreciate it. I’m delighted that the team took great care of you and the location of our hotel made it easy to get to and from the Galleria. We look forward to our next opportunity to serve you! Best – Derek More

4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the JW Marriott Houston in mid-September. They warned us during check-in that there was construction on the upper floors and that we might "feel some vibrations" in our 16th floor room between 9 and 5. Instead of a vibration, we had the pleasure of listening to drills and something that sounded like a jackhammer working from 9... More

Was this review helpful? Yes 2
Julia T, Manager at JW Marriott Houston, responded to this review

Dear Debbi Q, Thank you for your review! I agree, our location is superb - there is so much to do in the Galleria area! I can't tell you how much we appreciate the comments about the cleanliness of the hotel and the exceptional staff - at the JW we strive to deliver warm and engaging service! I extend my... More

Manning, SC
Top Contributor
108 reviews 108 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Here for a business meeting. Hotel meals served to us were very flavorful and tasty. I especially liked the cole slaw with blue cheese. The staff was very considerate and helpful. Biggest problem was noise from adjoining room. Not much can be done about a crying baby and thin walls but a couple arguing loudly in Spanish was very distracting... More

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I'm a frequent guest at the Galleria hotels and having read the reviews on this hotel which are mostly negative, I've kind of given this place a wide berth. I had to extend my latest stay by a couple of days and tried a booking on Priceline. When it turned up this hotel, I honestly considered ignoring the booking and... More

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Top Contributor
86 reviews 86 reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent the week in Houston for some medical testing and felt like we were with family at the JW. Everyone from the valet, door men, front desk, restaurant and housekeepers were all consistently friendly and helpful. We had one of the best wagyu burgers ever. We don't normally expect much from chain hotels in the form of food but... More

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Chatham, Canada
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent 8 weeks at this hotel while working in Houston. All hotel employees were very nice. The Concierge lougne was great for breakfest and after work snacks. Location was great with the mall across the street. Hotel shuttle was also a great feature.

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Roatan, Honduras
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visit Houston George Bush airport area frequently but this time decided to spend extra nights in town, by the Galleria. There are nice hotels around the Galleria to choose from but we find that the Marriot class is a step above, so we opted for JW Marriott. An excellent choice. We were greeted with the warmest welcome by Lorenzo... More

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Doha, Qatar
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great service from the staff of the Hotel. With the Galleria shopping mall across the road (Westheimer), and 24h Walgreens across the other road (Sage) it has everything around it. They have a Starbucks on the ground floor (closes at 11am), and a 24h Starbucks within walking distance (0.3 miles, Westheimer and Post Oak).

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Additional Information about JW Marriott Houston

Address: 5150 Westheimer Road, Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Houston 4*
Number of rooms: 514
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Also Known As:
Jw Marriott Houston Hotel Houston
Jw Marriott Hotel Houston
Marriott Houston
Houston Marriott

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