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All 451 Houston hotels

JW Marriott Houston

4.0 of 5 Hotel   |   5150 Westheimer Road, Houston, TX 77056 (Great Uptown)
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71%
Ranked #97 of 451 hotels in Houston
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
Int_Bus_Travel West Hartford, Connecticut
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410 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
West Hartford, Connecticut
Top Contributor
328 reviews 328 reviews
81 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were pleased with our first stay, with great staff in all interactions such as check in, breakfast, desert, and check out. Our rooms were clean and spacious. The hotel is right across from the galleria and there are many restaurants in the area. My minor gripe, since I knew at booking, are extra fees for parking (mostly worth it)... More

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Chatham, Ontario
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I spend a lot of time in houston for work. My office isn't far from the hotel. It has a very good gym, smaller pool and the staff is always very friendly. When you go out for dinner, there are tons of options nearby.... Check with the concierge first as you can get free shuttle service to nearby restaurants and... More

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Manlius, New York
Contributor
19 reviews 19 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice Marriott property. I am not a regular in Houston, so I found it a little difficult to navigate, but I am sure if you are use to the area it shouldn't be so bad. I parked in the garage - big mistake. The entrance to the under ground garage is hard to find around back. The spaces are... More

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Cotonou, Benin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Been in Texas on a pre wedding trip and stayed in Houston for a week. JW Marriott is just an excellent hotel, very quiet, comfortable and detailed rooms. View on the city is also worth the stay... Across the road from the Galleria shopping mall and best buy is not far neither for the electronics fans on Richmond avenue...

Was this review helpful? Yes 1
Julia T, Manager at JW Marriott Houston, responded to this review

Thank your for your review! I apologize for your initial experience, however, I am thrilled to see that our associates recovered quickly and that you enjoyed your stay at the JW Galleria. We hope you allow us the opportunity host you again, when traveling to this area! Warm Regards, Julia Turcotte Director of Hotel Operations More

New
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel for a night with some friends. First off, the hotel staff sent us to a room which hadn't finished being cleaned yet. They apologized and gave us a bigger room and some marriott points which was nice. The concierge lounge is nice, and the lobby is nice as well.

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San Antonio
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The location was excellent. It is located across the street from the Galleria Mall and within walking distance or a short drive to many restaurants within all price ranges. The self-parking spots are small and cramped so be aware if you are driving a large vehiclke or SUV. We decided to valet and it was excellent. It was also nice... More

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Julia T, Manager at JW Marriott Houston, responded to this review

Hi RobertSATX! Thank you for your review! It was so nice to hear your positive comments about our location, the excellent valet experience and our staff service, I appreciate the great feedback! You are correct, we do not have refrigerators in all guest rooms, however, I am excited to share that we are beginning a comprehensive renovation this year, and... More

uk
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Location, service and rooms we good. Beds very comfortable. The bar downstairs was a bit slow with the service and a bit pricy but you do not have to walk far to find other places to eat and drink Right across from the Galleria mall with loads of shopping. Starbucks on site but only open from 6-11am. Breakfast was amazing... More

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Shreveport, Louisiana
Top Contributor
90 reviews 90 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about my stay here was seamless, comfortable, and really well done. The front desk folks were helpful. Parking is pretty easy. The in-house restaurant was excellent. Room service was prompt and very efficient. All in all, it is one of the really well orchestrated hotel experiences I've had so far.

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Dallas, TX
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Pro's: Fitness Center, local restaurants, local shopping Con's: Pricey hotel compared to competition The hotel fitness center is the star of this property, and it is the best I've seen at any hotel. It's located on the 5th floor. There are about a dozen cardio machines and a separate complete weight room. The fitness center has a hot tub, and... More

Was this review helpful? Yes 1
Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The best part of our stay was the quiet room. I don't think we heard one sound from the hall or adjoining rooms the whole time we were there. Unfortunately I didn't get the name of the man working the front desk the morning we left, but he made sure we got a quick shuttle to the airport!

Was this review helpful? Yes 1
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Additional Information about JW Marriott Houston

Address: 5150 Westheimer Road, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Houston 4*
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Also Known As:
Jw Marriott Houston Hotel Houston
Jw Marriott Hotel Houston
Marriott Houston
Houston Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Green Hotel in Houston #18 Luxury Hotel in Houston #63 Business Hotel in Houston
Hotel Class
Number of rooms
514

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