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JW Marriott Houston

4.0 of 5
5150 Westheimer Road, Houston, TX 77056
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Ranked #63 of 424 hotels in Houston
4.0 of 5 stars 160 Reviews
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160 reviews from our community

What travelers say about this hotel
  • Very nice(7)
  • Friendly and helpful(5)
  • Room service(5)
  • Next time(4)
  • Breakfast buffet(3)
Traveler rating
    58
    57
    28
    9
    8
Only show reviews for Family (25) | Couples (27) | Business (67)
Date Rating
Rusty T
Lake Charles, Louisiana
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed February 2, 2012
1
person found this review helpful

Have always enjoyed the JW. They are very consistent with all services they offer. Check in was efficient. Was a little disappointed with there not being a bell man waiting when we were valet parking; took several minutes for the guys to get one and apparently there was only 1 on duty for a Saturday afternoon. Everything else was ideal! More

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pilotswifecincinnati
Cincinnati, Ohio
Senior Contributor
24 reviews
25 helpful votes
5 of 5 stars Reviewed January 30, 2012

After my flight from h**l, i arrived 8 hrs late and jokingly said "now watch my room be gone". No joke, it was. There was a huge storm and both airports had been closed for a few hours, so we had the pleasure of "circling" the airport until it opened back up. By then all flights from everywhere were landing... More

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romeosl2
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 19, 2012
1
person found this review helpful

Every December our family stays across from the Galleria at the very convenient J.W. location. It is right across the street from one of the finest shopping malls in this hemisphere. We have been doing this for a number of years and this hotel just gets better. The staff couldn't be more accomodating. The hotel restaurant/bar is great and the... More

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Vivi_y_Andres
Dallas, Texas
Senior Reviewer
10 reviews
9 helpful votes
4 of 5 stars Reviewed January 17, 2012
1
person found this review helpful

My family and I stayed on 1/15/12 and were accommodated in a room with two double beds. They also provided a Pack and Play (infant crib) for our 9 month old daughter which worked well for us. The staff and service were great and the room was well appointed although, for a JW Marriott, the hotel is starting to show... More

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PrincessWildhair
San Diego County
Senior Contributor
24 reviews
20 helpful votes
3 of 5 stars Reviewed January 7, 2012

O.K. If you have read any of my other reviews I rarely give a bad review and this one isn't all bad...it is just that this is NOT a JW Marriott. It is an ok hotel, it is clean and the service is pretty good, but what they have done is take an average Marriott, put a nice bed in... More

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WindyCitiers
Chicago
Contributor
12 reviews
9 helpful votes
3 of 5 stars Reviewed January 3, 2012

Stayed at the JW Marriot for one night for a Bowl football game with a friend New Year's weekend. For the low price I paid, I was satisfied, but that was about it. The lobby is very small and ordinary. Couldn’t tell you one thing about the décor. Our very small room did have two beds as requested, although they... More

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SAP123
Singapore
Senior Reviewer
8 reviews
9 helpful votes
3 of 5 stars Reviewed December 17, 2011
1
person found this review helpful

The breakfast buffet staff gave 1st class service. Made us feel welcome. Bellhop and Conceirge service was good. A few names worth commending were Victoria ( F&B) ,Lee ( Front Office possibly?) , Luciano and another lady at Front Desk (can't remember her name). However, the same can't be said of requests which were made through the room phone. Basically,... More

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speedynikk
Ho Chi Minh City, Vietnam
Senior Reviewer
9 reviews
3 helpful votes
3 of 5 stars Reviewed December 14, 2011
1
person found this review helpful

This JW marriott is nice and clean, a BIG plus on their bed linens - very fresh and clean. The room itself is adequate, but you have to ask for refrigerator and hot-water maker - you need these things when you have to stay more than just a couple of days. And that is just it too, you would hope... More

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LoveToGoAnywhere
Edmonton
Contributor
13 reviews
22 helpful votes
4 of 5 stars Reviewed December 14, 2011

We stayed here for a football game we came into town to see. We lucked out as the Browns were staying here too. The front desk staff were very friendly and super helpful. The rooms were very clean and roomy. Even though the hotel was full, it was still quite quiet. The buffet breakfast was very tasty. The kids loved... More

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EdinburghGraemekidd
edinburgh
Senior Contributor
46 reviews
12 helpful votes
4 of 5 stars Reviewed December 7, 2011

Stayed here for 24 hours. Very enjoyable stay. Good location directly opposite the Galleria Mall. Nice room,spotless. Comfy bed,modern decor good flat screen LG TV. Nice breakfast though didn't have room service. Good gym. Staff very friendly. Didn't have any problems at all. Only gripe having to pay for wifi in the room! But to be fair there is free... More

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JW Marriott Houston Also Known As

  • Jw Marriott Hotel Houston
  • Marriott Houston
  • Houston Marriott
Address: 5150 Westheimer Road, Houston, TX 77056

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JW Marriott Houston
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