We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 451 Houston hotels

JW Marriott Houston

4.0 of 5 Hotel   |   5150 Westheimer Road, Houston, TX 77056 (Great Uptown)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added JW Marriott Houston to your Saves list
JW Marriott Houston
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #95 of 451 hotels in Houston
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
syrsteel syracuse
  • Reviews (410)
  • Photos (85)
  • Amenities
  • Q&A
  • Room tips (84)
  • Location
  • More
Write a Review

410 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
17 reviews 17 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice Marriott property. I am not a regular in Houston, so I found it a little difficult to navigate, but I am sure if you are use to the area it shouldn't be so bad. I parked in the garage - big mistake. The entrance to the under ground garage is hard to find around back. The spaces are... More

Was this review helpful? Yes
Cotonou, Benin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Been in Texas on a pre wedding trip and stayed in Houston for a week. JW Marriott is just an excellent hotel, very quiet, comfortable and detailed rooms. View on the city is also worth the stay... Across the road from the Galleria shopping mall and best buy is not far neither for the electronics fans on Richmond avenue...

Was this review helpful? Yes
Julia T, Manager at JW Marriott Houston, responded to this review

Thank your for your review! I apologize for your initial experience, however, I am thrilled to see that our associates recovered quickly and that you enjoyed your stay at the JW Galleria. We hope you allow us the opportunity host you again, when traveling to this area! Warm Regards, Julia Turcotte Director of Hotel Operations More

12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel for a night with some friends. First off, the hotel staff sent us to a room which hadn't finished being cleaned yet. They apologized and gave us a bigger room and some marriott points which was nice. The concierge lounge is nice, and the lobby is nice as well.

Was this review helpful? Yes
San Antonio
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location was excellent. It is located across the street from the Galleria Mall and within walking distance or a short drive to many restaurants within all price ranges. The self-parking spots are small and cramped so be aware if you are driving a large vehiclke or SUV. We decided to valet and it was excellent. It was also nice... More

Was this review helpful? Yes 1
Julia T, Manager at JW Marriott Houston, responded to this review

Hi RobertSATX! Thank you for your review! It was so nice to hear your positive comments about our location, the excellent valet experience and our staff service, I appreciate the great feedback! You are correct, we do not have refrigerators in all guest rooms, however, I am excited to share that we are beginning a comprehensive renovation this year, and... More

Senior Contributor
38 reviews 38 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Location, service and rooms we good. Beds very comfortable. The bar downstairs was a bit slow with the service and a bit pricy but you do not have to walk far to find other places to eat and drink Right across from the Galleria mall with loads of shopping. Starbucks on site but only open from 6-11am. Breakfast was amazing... More

Was this review helpful? Yes
Shreveport, Louisiana
Top Contributor
90 reviews 90 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Everything about my stay here was seamless, comfortable, and really well done. The front desk folks were helpful. Parking is pretty easy. The in-house restaurant was excellent. Room service was prompt and very efficient. All in all, it is one of the really well orchestrated hotel experiences I've had so far.

Was this review helpful? Yes
Dallas, TX
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Pro's: Fitness Center, local restaurants, local shopping Con's: Pricey hotel compared to competition The hotel fitness center is the star of this property, and it is the best I've seen at any hotel. It's located on the 5th floor. There are about a dozen cardio machines and a separate complete weight room. The fitness center has a hot tub, and... More

Was this review helpful? Yes 1
Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The best part of our stay was the quiet room. I don't think we heard one sound from the hall or adjoining rooms the whole time we were there. Unfortunately I didn't get the name of the man working the front desk the morning we left, but he made sure we got a quick shuttle to the airport!

Was this review helpful? Yes 1
Danville, California
Top Contributor
101 reviews 101 reviews
32 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just finished my first stay here and loved every minute of it. I received a nice 13th fl corner king exactly where I wanted it (end of hall) very quiet. Ordered room service for dinner and the food was good and reasonably priced (both of which are rarities elsewhere).Free shuttle to nearby offices (1mi). As noted elsewhere location is ideal... More

Was this review helpful? Yes
Littleton, CO
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I am writing this review in hopes that a manager reads this. I have never had service at a hotel like Lorenzo provided us last night. He went out of his way. Went above and beyond the call of duty and hopefully also made a friend for life. What an amazing young man he is. This young man has a... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage JW Marriott Houston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to JW Marriott Houston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Houston

Address: 5150 Westheimer Road, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Houston 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Marriott, Hotels.com, Tingo, TripOnline SA, BookingOdigeoWL, Priceline, Agoda, Otel and Venere so you can book your JW Marriott Houston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Houston Hotel Houston
Jw Marriott Hotel Houston
Marriott Houston
Houston Marriott

85 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (64)
Room/suite (28)
Bathroom (10)
Hotel & grounds (7)
Pool/beach area (2)
View from room (2)
Other (15)

Management photos: Courtesy of the property manager

All management photos (22)
Room/suite (9)
Hotel & grounds (4)
Dining (4)
Pool/beach area (1)
Other (4)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Green Hotel in Houston #18 Luxury Hotel in Houston #64 Business Hotel in Houston #95 Spa Hotel in Houston
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer