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Doubletree Houston Intercontinental Airport

3.5 of 5 15747 John F Kennedy Boulevard, Houston, TX 77032
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Doubletree Houston Intercontinental Airport
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Doubletree Houston Intercontinental Airport
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530 reviews from our community

Traveler rating
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    92
    41
    26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Halifax, Canada
1 review
1 of 5 stars Reviewed 1 week ago

AWFUL EXPERIENCE. When I arrived to the Houston location after travelling all day, I was told that although I had booked a room months ago with a king size bed for my boyfriend and I, they only had a room with two twin size beds. This was supposed to be a romantic getaway for us and we were forced to... More 

Review collected in partnership with DoubleTree by Hilton

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Mark_Sampsell, General Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for your review. We greatly appreciate your valuable feedback and we sincerely apologize for the disappointment with your stay. If you would like to discuss the issues with your stay in more detail, please feel free to contact us at the information below. We hope you will consider staying with us again the next time your travels bring... More 

St Augustine
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We checked in after a long day of travel and went to the restaurant. After 20 minutes someone got our drink order. After 35 minutes, we still hadn't even received our drinks, so we left. It wasn't horribly busy, in fact, close to as many employees as patrons. The next morning, we decided to try breakfast. After being told "Cash... More 

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Mark_Sampsell, General Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for your review. We appreciate your feedback and we’re very sorry for the difficulties that you experienced with our restaurant. With your feedback, we will be working to improve the quality and speed of the service provided to our guetss. We hope you will consider staying with us again in the future. Sincerely, Mark Sampsell General Manager More 

Mexico, Mexico
1 review
3 of 5 stars Reviewed 2 weeks ago

I spent almost one week at this hotel is a safe choice for business travelers. Need maintenance in bathroom but in general ok. There are meeting rooms, business room, pool, etc. Wireless internet Works pretty well. location close to the airport is petty good (shuttle). Far from downtown.

Review collected in partnership with DoubleTree by Hilton

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Wcihta Falls, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our organization has used this hotel several times and the stay was excellent. We also conducted our business in the hotel and everything was very professional, sound systems were good; overall a very good school.

Review collected in partnership with DoubleTree by Hilton

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Top Contributor
87 reviews 87 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed one night one business in the area. The hotel was clean and the staff nice, however the property is scheduled for renovations soon and it shows. The heat in my room didn't work, maintenance tried to fix it but only made it slightly better, could not get it above 72 on a cold night. I was not offered breakfast... More 

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Mark_Sampsell, General Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

Boston, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I found that this hotel was fine for a night, but incredibly far from Houston itself and the staff on the whole tended to be unhelpful and passive aggressive. I was really disappointed. And it was so expensive for such a poorly realized experience!

Review collected in partnership with DoubleTree by Hilton

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Tara L, Director of Sales at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

Sarasota, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel for an overnight stay near IAH. Airport shuttle runs frequently, at least every 30 minutes in the morning--call after you pick up your luggage for pickup on arrival. Besides the warm cookies upon check-in, the hotel has a nice fitness center, quiet lounge, clean, comfortable room, and friendly staff. Didn't eat, so can't comment on the food.

Review collected in partnership with DoubleTree by Hilton

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Akron, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed there for a bussiness trip. Nice acomodations, my room was big with 2 beds. I liked the beds but the pillows way to soft which make hard for me to sleep. This is not a new hotel but they do a great job keeping it in shape. Room and bathroom were nice but I think they could work... More 

Review collected in partnership with DoubleTree by Hilton

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Everyone involved in the planning and execution of this trip and event was very professional, friendly and helpful. They gave me personal attention to cater to my specific needs. Alicia Roane and Jay Kamal deserve a special mention. This is an annual event and I will definitely stay here.

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Moline, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Quick Shuttle service to and from the airport. Lobby and rooms were clean. Nice sports type bar but the waitress/bartender did not care to be there. Front desk staff, laundry staff, restaurant staff, and shuttle bus staff were excellent. food quality and portion size was great. Room was large and very comfortable, with ample space for relaxing or working.

Review collected in partnership with DoubleTree by Hilton

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Additional Information about Doubletree Houston Intercontinental Airport

Address: 15747 John F Kennedy Boulevard, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Houston Intercontinental Airport 3.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Doubletree Houston Intercontinental Airport Hotel Houston
Intercontinental Houston Airport
Doubletree Houston Airport
Hotel Style:
#67 Family Hotel in Houston
#98 Business Hotel in Houston

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