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Doubletree Houston Intercontinental Airport

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15747 John F Kennedy Boulevard, Houston, TX 77032
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Doubletree Houston Intercontinental Airport
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Doubletree Houston Intercontinental Airport
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568 reviews from our community

Traveler rating
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    100
    42
    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

This hotel has a decent restaurant and friendly staff, but my mattress was so soft it left my back sore for days. I was expecting better at a Doubletree! Honestly I don't know if all the rooms have the same one or not. I was also disappointed in the lighting. Believe it or not, I had to use the flashlight... More 

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Savannah, Georgia
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, the hotel and staff were really nice. I've never been to Houston before, so I didn't realize how far out the hotel was from the city. Part of the reason I booked this hotel was they had a free shuttle to and from the airport. (FYI: A cab from the hotel is something like $35-$40 one way!) Rest assure,... More 

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Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

So I stay here quite often and I received a free breakfast coupon for Oakleys. Unfortunately I just missed breakfast but the ladies at the front desk turned my frown upside down. They accommodated my breakfast into a dinner. I have never had such an experience where the staff would go above and beyond to make me smile. Super sweet... More 

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I had the most comfortable stay this past weekend at the Double Tree Hilton in Houston. The room was very adequate in space, the amenities perfect and very little noise. If flying into Houston International this is the perfect location as it is literally a 8 minute shuttle ride easily accommodated by the hotel. Meals can be purchased at the... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago

We took the airport shuttle to the hotel. Very pleasant and easy. Check in was smooth. We went to the onsite restaurant for dinner and drinks. It was ok. I was surprised when I got the bill. It was pretty high, but we each had a couple of drinks. Our room was really comfortable, then the noise started. Banging and... More 

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Tara L, Director of Sales at Doubletree Houston Intercontinental Airport, responded to this review

Dear CanyonPeach, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at this airport property. The hotel pool and courtyard were especially nice and we were quite pleasantly as we did not plan to swim at all. The staff was very kind and helpful.

Review collected in partnership with DoubleTree by Hilton

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Durham, North Carolina
Top Contributor
56 reviews 56 reviews
53 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second stay in a while at this property. Always love the Doubletree for their cookies! Two night stay this time. Got a room on the third floor, and it was quite a hike from the front side of the hotel. If you don't want to walk 1,000 feet be sure to ask for a room closer to the front lobby.... More 

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UK
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here before our cruise from Galveston. Shared room with my family. Walls were thin as could hear a lot of noise from neighbour. Sink plug was filthy and full of gunk so did not wash in the sink. Hand Towels and Flannels and Refreshments were not replenished after the first day and a call to housekeeping was ignored. We... More 

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Albuquerque, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I needed to stay at a hotel close to IAH that would give shuttle service. For amenities, comfort, shuttle, etc., this hotel was an excellent price point. Very pleased. Why, by the way, must this be over 200 characters. Can't I just say what needs said and be done?

Review collected in partnership with DoubleTree by Hilton

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Dallas, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice hotel but the Doubletree is special because of it's people. Beginning with my first stay, Barbara, the Front Office Manager took the time to make a connection. I look forward to each stay because of personalities like Barbara and others who welcome me upon return. I travel weekly and this hotel is one of my favorites!

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