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Doubletree Houston Intercontinental Airport

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15747 John F Kennedy Boulevard, Houston, TX 77032
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1 room 1 guest
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Doubletree Houston Intercontinental Airport
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613 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Helotes, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is so convenient to Houston Intercontinental / Bush Airport. I have had to stay here twice in the past year when my connecting flights were cancelled. Last year, when an ice storm hit south Texas and fligts were cancelled, I was amazed at how much of the staff drove into work to support the guests. It typifies their... More 

Review collected in partnership with DoubleTree by Hilton

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Annapolis, Maryland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

In Houston again, working on a project. This is an older hotel near the airport, but it's reasonably priced, and always cleaned. Needs a face-lift, but the staff is very hospitable and the shuttle to IAH runs every 30 minutes (very convenient). Has an okay restaurant and bar, food is ok, but service is always very good. Will return.

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houston
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I arranged this hotel when I learned that my flight wouldn't be arriving until after midnight. It was the perfect place to stop just outside the airport and get some sleep before heading home the next morning. My room was so comfortable, cool and quite large. I stated in room number 261 which was on the end of a hallway,... More 

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Madison, Wisconsin
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night to be close to the airport. Parking was ample, front desk staff was friendly and helpful. Room service was good and breakfast in the restaurant was good. The room needs to be updated. The desk was severely scratched and no amount of the polish it was coated in will help it. I did have to... More 

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Tara L, Director of Sales at Doubletree Houston Intercontinental Airport, responded to this review

Hi, doozerkitty! Much gratitude for your review of the Doubletree by Hilton Houston IAH! We were pleased at your positive feedback in regards to our friendly & helpful staff, service, ample parking, good food & beverage and nice air conditioning! I will ensure that the Housekeeping Manager is made aware of the desk in your room--sounds like it's time for... More 

Fort Worth, Texas
Level Contributor
126 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night on business as I needed to be on the north side and close to the airport. Location is close, within 5 mins of rental car center down JFK Drive. Property is older and it shows in spots in the common areas, but they were clean. Rooms were somewhat updated, but HVAC system was ancient and could not... More 

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Tara L, Director of Sales at Doubletree Houston Intercontinental Airport, responded to this review

Dear mike h, Thank you so very much for sharing your feedback on the Doubletree by Hilton Houston IAH! We are glad you found our staff service above average, our hotel clean and location convenient to the airport. We sincerely apologize for the temperature disturbance you experienced during your stay. I will be certain to address the air conditioning unit... More 

Norman, Oklahoma
1 review
5 of 5 stars Reviewed 3 weeks ago

Barbara was great and got us to our interviews and back to the airport on time. She gave us as many cookies as we wanted and made sure our luggage was safe. She helped us to feel very comfortable going into our interviews and was personally invested in our success. I would suggest anyone who is traveling to Houston to... More 

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Tara L, Director of Sales at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for your feedback, Emily W! The Doubletree by Hilton Houston IAH was so happy to have you as our guest--our fingers are crossed that the interviews were successful for you! We agree that Barbara Rose is a great asset to our hotel! It is associates, like Barbara, that make this hotel so fabulous! Good luck in your endeavors,... More 

Okanagan Valley
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for a few days on business. This place has definitely seen a few travelers! The common area of the hotel definitely come across as dated, especially the restaurants. However, the rooms are updated and very comfortable. The gym and pool were great. The service was very good... no issues and helpful when I need it. The parking was ample... More 

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Tara L, Director of Sales at Doubletree Houston Intercontinental Airport, responded to this review

Hi, wrh310! The Doubletree by Hilton Houston IAH is so appreciative of your feedback and recommendation for business travelers! We look forward to welcoming you back with a warm, chocolate chip cookie on your next trip to Houston! Happy Travels! More 

kansas city MO
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just checked out and I have to say customer service was great! Staff was warm and friendly, also very helpful in answering questions. Check in very smooth with Cynthia. She offered me a room on a lower floor. ( Thank you). The room was clean and comfortable, and VERY cold. Adjusting the thermostat was challenging, but I'd rather be cold... More 

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Tara L, Director of Sales at Doubletree Houston Intercontinental Airport, responded to this review

Dear rekabs, The Doubletree by Hilton Houston IAH was so excited to read your positive--and quite humorous-- review! We so enjoyed hosting your family reunion! What a fun bunch! We look forward to welcoming you all back for the next family get-together! Happy Travels! More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I found the doubletree Houston intercontinental airport hotel to be a most comfortable stay. the location is convenient and the staff is extra accommodating. I required an early departure from the hotel in the morning due to 5:30am flight but the first van is not until 4:30am. however, the van driver said he would voluntarily come into work early the... More 

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Houston, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

After 1st night I expected room service to make my bed and clean up the room but upon going to my room early evening I found that only the bath room had been picked up....I called front desk they told me they only had one housekeeper on duty but he/she would be up...I left...came back...bed was made but the rest... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Tara L, Director of Sales at Doubletree Houston Intercontinental Airport, responded to this review

Paul T, We so enjoyed hosting your reunion again this year. We sincerely apologize for the areas we fell short in meeting your expectations. It’s unfortunate to hear that we were unable to provide you with the exceptional stay you have come to expect from us. Your feedback provides many areas that we can work on in order to improve... More 

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