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Doubletree Houston Intercontinental Airport

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15747 John F Kennedy Boulevard, Houston, TX 77032
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Doubletree Houston Intercontinental Airport
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674 Reviews from our TripAdvisor Community

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Houston, Texas
1 review
3 of 5 stars Reviewed yesterday NEW

Frenchy is a wonderful front desk associate. She is friendly, understanding, personable and goes above and beyond! I had a situation where my room key did not work---twice! Frenchy was so kind enough to walk all the way up to the room with me to try a “master key” since maintenance wasn't available at that particular time. The master key... More 

Helpful?
Thank memochic
Atlanta, Georgia
Level Contributor
130 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel gets the benefit of the doubt. It has nice, classy decor and presents itself well. The breakfast buffet has plenty of options and Starbucks coffee if you prefer as an option. There is a bar/eatery for evenings with sports bar theme and pool tables. the hotel has excellent staff. I am particularly reminded of Cindy (Cynthia), Meaghan (sp)... More 

Helpful?
Thank Donald W
El paso, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I had missed my flight connection, so the staff from Double Tree made sure my stay was a good one. I was picked up and returned to the airport without any issues, and my room was as good as can be! Great service and definitely enjoyed my stay!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alejandro N
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Extremely friendly, very clean and comfortable. Airport transportation is prompt and helpful. Bright, clean hallways, rooms and restaurant. Cookies upon arrival and departure were nice. Breakfast buffet was very good, charge associated. Nice business center, Conference center.

Helpful?
Thank Linda B
Key Largo, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I really enjoyed my stay here. This hotel is close to the airport and there is not anything that is WONDERDUL about the location but the staff at this hotel go above and beyond to make your stay enjoyable! There is a very sweet pleasant young lady at the front desk named Maegan. She always had a bright beautiful smile... More 

Helpful?
Thank Michael D
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

My job requires me to layover in this hotel at least once a week and I am always SO blown away by how incredibly helpful the staff is. Everyone from the front desk to the housekeepers to the bar tenders. It feels like home away from home. Maegan at the Front Desk is always so humorous and welcomes my colleagues... More 

Helpful?
Thank MVPlayer023
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

The room was very outdated, smelled bad, and the sheet on my bed was the wrong size. Could not pull the sheet all the way down so me feet were not on the mattress. The bathroom was very old, no shampoo, broken tiles on the floor. The hall way of the hotel smelled like bad room deodorizer. Breakfast was ok... More 

Helpful?
Thank Scott M
Tara L, Director of Sales at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for your feedback, Scott M.! While we’re happy that you enjoyed the quality of our service, we’re so sorry that we missed the mark on the conditions of your guestroom overall. Please know that our Housekeeping Director has been notified of your concerns and is looking into immediate solutions. We are thrilled to share with you that we... More 

Grand Junction, Colorado
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

A client booked this hotel for us, and the location is great based on airport proximity. The pool area is nice, with a decent sized pool surrounded by palm trees. The buffet breakfast ($15per person) had a good variety of options, from fruit to eggs to french toast. The shining star of this property is the front desk staff...we had... More 

Helpful?
Thank Christy C
Palisade, Colorado
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a great pool area, very nice lobby, a great free shuttle that is super fast (the 2 times we used it) and the rooms are very nice. It $10 if you have to take a cab and it takes about 6 min.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank steelerfanco
Lindale, Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay in Hilton hotels almost exclusively and have actually stayed in three Embassy Suites in the last four months or so. It's been a while since I have visited a Doubletree, however, so I don't have another one to compare this one to. But comparing it to the Embassy Suites, this didn't even come close. First, there is no... More 

Helpful?
Thank Patti1954
Tara L, Director of Sales at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for sharing your comments, Patti1954! I understand how frustrating it must have been not to get complimentary breakfast, when that is what you are used to getting with the other brands you mentioned. Please note that when you become a Gold or Diamond Hilton Honors Member, you will in fact get to enjoy our full, breakfast buffet--complimentary! The... More 

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