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All 454 Houston hotels

Hyatt Regency Houston

4.0 of 5 Hotel   |   1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002 (Downtown)
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Ranked #119 of 454 Hotels in Houston
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A recent review
4 of 5 stars reviewed 1 week ago
K K Houston, Texas
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684 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I give this hotel above average for quality, room service, quiet sleep and city views. The room was nice and quiet, clean, room service breakfast served nicely and promptly. The center atrium was nice place to unwind. A bit of a pricey downtown location ~220/night, but probably reasonable given locale and onsite amenities. Front staff very efficient. With both Shula's... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

We are thrilled to hear about your great stay at the Hyatt Regency Houston. Our Housekeeping team was so excited to hear that you were happy with your room, and our Room Service team wants to thank you for your kind words about breakfast. Our staff will be overjoyed to welcome you again for another stay with us, or for... More

Yardley, Pennsylvania
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I really like how this hotel is laid out - it'll only take you a few minutes to get from your hotel room to the meeting space. The lobby/bar area is also well-situated - it is easy to run into people. (Keep this in mind if you DON'T want to run into people!) I also liked that conference attendees who... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thanks so much for the detailed review! We do host a lot of conferences at the Hyatt Regency Houston and were so glad to hear that your group found our hotel to be conducive to a great event. We hope you will chose us for any meetings in the future! Our staff in Einstein's (and throughout the hotel!) can't wait... More

San Antonio, Texas
Top Contributor
69 reviews 69 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We exhibited at a show held at the Hyatt. I had confirmed twice with the property that they were able to receive and handle items 8 foot tall. Both of our displays were damaged in the process of getting these units through a maze with clearances dipping as low as under 7 feet. We tried twice to get drinks at... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for sharing your feedback from your visit to the Hyatt Regency Houston. I'm disappointed to hear how long you waited in the Lobbibar only to go somewhere else to get drinks; I will address this with our staff as we do take this very seriously and will make sure it does not become an issue for any other... More

Montreal, Canada
Top Contributor
153 reviews 153 reviews
135 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 5 nights for a convention downtown. It is located a nice 12 minutes walk from the convention center, or you can ride the free greenlink bus as well. Location wise, well, there isn't much happening downtown, and even midtown to be honest. So it is as good as it gets. What I liked: The staff is great,... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to write us a review! We see that you're a Top Contributor to TripAdvisor with reviews in over 100 cities, and we feel humbled that you reviewed the Hyatt Regency Houston as well. Thank you so much for your comments about our LobbiBar, gym, and ambiance, and we're so glad our staff lived up... More

Greenville, North Carolina
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We visited Houston to attend APTA; overall the hotel was located in a central location to what we needed. The staff was professional, but somewhat uninformed. Call me cheap, but I cannot stand when I'm paying over $200 a night for a room and the hotel wants to charge me an additional $15 for wireless internet. The rooms were clean,... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for choosing the Hyatt Regency Houston and posting your feedback about your experience. We really enjoyed having APTA in town and were happy to hear that your guest room was clean and our staff professional. We're pleased to share that we are currently working on a soundproofing project to be completed by the end of 2014 that will... More

State College, Pennsylvania
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 4 days at this hotel during a conference. Probably the best thing about the hotel is the staff. Very helpful. The hotel was in an excellent location for the destinations I needed for the conference. I could walk to many venues, and could take the downtown transit loop (free) when needed. They do have a shuttle, but I never... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time out of your busy day to provide us with feedback on your stay. We are very lucky to have such a wonderful team at our hotel, I'm glad they were helpful to you during your time in Houston. We were also so pleased to learn you had time for a good workout in our... More

Gypsum, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

For the price of the rooms, I expected much more. We got stuck with 2 full size beds that we extremely uncomfortable (they had divots in them) and noisy like the springs were broken. The pillows, blankets and sheets were scratchy and felt like they were 10 years old. The room just had an overall dirty fill to it. The... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for choosing the Hyatt Regency Houston and posting your review on Trip Advisor. Please allow me to seize this opportunity to personally apologize that your stay was anything less than perfect. I understand your frustrations as I have 3 children myself and know how taxing they can be while travelling, so we are trying out more ways to... More

Jakarta, Indonesia
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am staying at Hyatt Regency Houston almost 3 weeks, so far, it's beyond my expectation, small room, noisy-stuffy toilet without exhaust fan inside and busy hotel lobby.. The breakfast is nothing fancy, the opposite of hyatt in overseas..less choices! However, they provide you with additional equipment, such as pin for electricity, hair straightening etc, and no free.. The swimming... More

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for sharing your feedback from your stay at the Hyatt Regency Houston. We are so glad you were able to take advantage of our "Hyatt Has It Program," where our guests can request things like hair straighteners, showers caps, and mouth wash at no additional cost. As a Trip Advisor senior contributor, we value your opinions greatly and... More

Hickory, North Carolina
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The first room assigned had such a stale smell (like old nicotine) I asked to be reassigned. The second room was somewhat better, though still has a detectable odor. Apparently was a smoking room in the past. The desk chair sits too low for the desk, even when sitting on a cushion, which I am doing now to type. There... More

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to write us a review. Allow me to apologize for the troubles you ran into with our air conditioning system and the smell in your rooms. While we do offer smoking rooms, we certainly don't want this to ever negatively effect our other non-smoking guests and we will look into this immediately. We greatly... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This was a very shocking experience. I have stayed here before and had great service. Not sure what happened...but we were in town for a convention and the service was to say the least appalling! We had horrible room service with respect to clean rooms, we had meetings where the water started with glasses and then it went to paper... More

Was this review helpful? Yes 1
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to share your experience at the Hyatt Regency Houston. On behalf of the hotel, I'd like to sincerely apologize that your stay was anything less than perfect. We find it very disappointing to hear that we have not met your expectations; be assured that I have shared your comments with my Banquets and Housekeeping... More

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Additional Information about Hyatt Regency Houston

Address: 1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Houston 4*
Number of rooms: 947
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Also Known As:
Hyatt Regency Houston Hotel Houston
Houston Hyatt Regency
Hyatt Houston

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