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Hyatt Regency Houston

#79 of 470 Hotels in Houston
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1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002
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Hyatt Regency Houston
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1,003 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed today NEW

Stayed here with friends for the Garth Brooks concert, which made it very convenient. Walking to dinner and the venue were just a few blocks of a short walk away. Great pool area that had plenty of space so it didn't feel crowded despite number of people. It was also convenient to have Einstein's downstairs for breakfast. The only couple... More 

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North Vancouver
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We travelled last minute for a few days getaway from Costa Rica and got lucky with a site picking this 4 star hotel for us. The service was amazing!!! From being picked up downtown upon our Megabus arrival from Austin, early check-in no charge, the best beef dip and children's mac and cheese ever. Great location, close to the railway... More 

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Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

The great service began before we checked in. Cecilia was very helpful in providing the needs of our room. I was pleased with my stay from July 24-28. When we arrived, Sam was very accommodating. He made sure our luggage was delivered to our room and and all of our other needs were met. It was just a great overall... More 

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Houston, United States
5 of 5 stars Reviewed yesterday NEW

I stayed at the Hyatt downtown Houston for a week while attending a convention. I enjoyed the stay. I ate at the Shula Restaurant several times while there (which indicates the food was good). The servers were wonderful, courteous and very accommodating. The internet service in the hotel was wonderful. The room was clean and comfortable. Everyone there was so... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Smartly located, this Hyatt is great for convention goers and downtown business professionals. Rooms are nicely outfitted with comfortable accommodations. Room service was prompt and courteous. Staff was friendly, helpful and attentive.

Was this review helpful? Yes
Michael B, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to share your experience at the Hyatt Regency Houston. I'm glad the efforts of our team and location of our hotel made your time in Houston memorable. Come back and see us on your next trip to Houston. More 

Norfolk, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was so pleased with my stay from Check-in to Check-out (July 22-28, 2015.) The hotel maintained continued excellence during my stay in spite of hosting 2 conventions at the hotel. The rooms met the caliber of the hotel. Again a Tub drain problem, I called the hotel service and within 20mins the technician was in the room resolving the... More 

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Michael B, Manager at Hyatt Regency Houston, responded to this review

Thank you so much for your wonderful feedback.Your recommendation is our biggest compliment! I am glad you enjoyed our great location. We've made a commitment to placing our guest’s experiences as a high priority in the heart of everything we do, and would like to thank you for recognizing our efforts. We look forward to your next stay with us... More 

Hong Kong
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our room was spacious, clean and comfort. Hotel facilities were far above average. Food options not only available on site (inside the Hotel), but also next to it just across the street. in addition, check in and checkout could be really speedy using the "automated machine"

Was this review helpful? Yes
Michael B, Manager at Hyatt Regency Houston, responded to this review

Thanks for choosing the Hyatt Regency Houston for your overnight stay. We are delighted to hear about your love for the amazing accommodations you had during your visit! We can't wait to show you more at all of our other locations worldwide. We look forward to welcoming you back during your next visit to Houston! More 

St Petersberg, FL
3 of 5 stars Reviewed 5 days ago NEW

Handsome and well located, this hotel has everything needed to satisfy guests. However, lack of follow-through on several service promises downgraded the experience. Problems with room servicing, valet parking pickup and non-working TV were all only partially resolved or took too much time. Worth another try. Maybe it was a bad weekend.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michael B, Manager at Hyatt Regency Houston, responded to this review

Thanks for posting this review.We regret to hear your stay was not up to your expectations. Our hotel strives to make every guest comfortable and to see the true value in staying at Hyatt Regency Houston. We will address our staff to ensure guests are being followed up with properly and promptly. We hope you will continue to stay with... More 

Houston
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have celebrated our wedding anniversary many times over the past 41 years at the Hyatt Regency in downtown Houston, beginning with Year #1. We looked forward to our return this year. We arrived about half an hour before 3:00 check in and were able to get our room right away. In fact, at our request, they moved us from... More 

Was this review helpful? Yes
Michael B, Manager at Hyatt Regency Houston, responded to this review

Thank you for the detailed review. Please allow me to seize this opportunity to personally apologize that your stay was anything less than perfect. I understand your frustrations and appreciate your comments. I appreciate your honest feedback and will be sharing your comments with the management team. We look forward to serving you again the next time your travel plans... More 

Spring, Texas
Level Contributor
46 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Houston landmark that stays consistent. Good customer service and clean rooms. Can't beat the location either! Good security and conveniently located under a great part of the Tunnel for those hot Houston summer days! Great people watching all the time.

Was this review helpful? Yes
Michael B, Manager at Hyatt Regency Houston, responded to this review

Geneva, I am so thrilled by your positive feedback. Thank you for taking the time to write this lovely review. I am glad you enjoyed your stay, especially the location and staff. We look forward to serving you again in the future! More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Convention center(5)
  • Breakfast buffet(4)
  • Lobby bar(3)
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224 photos of this hotel

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