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Hyatt Regency Houston

4.0 of 5 1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002
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Hyatt Regency Houston
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728 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Its a 2 nights stay for me in this hotel. First timer here. The hotel was huge and crowded at the lobby. (But its doest bother me as long as my room is quiet from the inside. - which is a 👍 for me) what i liked most is they have a 27/7 food choices in there room service, plus... More 

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Euless, Texas, Usa
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My professional organization held their annual state conference at the Hyatt Regency in January. My friends and I arrived without a car and were told that a hotel shuttle would get us to the hotel. There is only one shuttle with a single driver. He picked us up after dealing with other guests. He works for tips. (We gave him... More 

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Annandale, Virginia, United States
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

was in town for a one night trip-- check in was quick and easy-- room clean-nice, and ready for me. great open courtyard lobby with bars--seating --concessions---stores etc. Recommend for a central Houston Hotel

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you so much, Richard, for the taking the time to write a review for us. We appreciate your comments on your nice, clean room, and the pleasant check-in process. Thank you again for your recommendation, we hope you'll come down south and see us again soon! More 

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Hyatt downtown as it is perfect located between the theatre and business locations. The underground connection brings you everywhere you need to go. Rooms are great, perfect service from staff. One tip, make sure that when you book ask if there's no convention at the same time as you stay. Might be a surprise for you... More 

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for sharing your feedback from your stay at the Hyatt Regency Houston. The fact that you used the word "perfect" when describing the service you received from our staff, really means a lot to us. We wake up every day looking forward to serving our guests, and sincerely appreciate your compliments. We can't wait for you to come... More 

Houston, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Pro's: Lovely hotel. Check -In was rather quickly and the ladies were very knowledgeable. Con's: Housekeeping came into room without permission. Loud high pitch squealing noise from elevator in room. When we made a complaint we only received a emial saying Im Sorry. No phone call. Basically brushed it off. Very disatisffied with how management reacted.

Review collected in partnership with Hyatt Hotels

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to share your experience at the Hyatt Regency Houston. Please let me apologize for our Housekeeping team not appropriately handling the service of your room, I will make sure to discuss this as a training topic in our future morning meetings. We should have followed up with you personally, and for that I am... More 

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The staff at all levels and positions was attentive, knowledgable, and efficient. Room was clean and up-to-date. Convenience to downtown and the GR Brown convention center are real pluses. The hotel provides a shuttle to nearby locations, making it easy to go to and from restaurants and other venues without having to hail/find a taxi.

Review collected in partnership with Hyatt Hotels

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Wesley, thank you so much for the great review. And thank you for mentioning our free downtown shuttle, we are pleased you found it useful during your trip. Our staff will be eagerly awaiting your return to Houston, come back soon! More 

São Paulo, Brazil
1 review
4 of 5 stars Reviewed 6 days ago NEW

I highly recommend for those running the marathon, very quiet and relaxing and conveniently located as the race is a back to back course with star/finish about 0.6 mile from the hotel. Breakfast at Schula's is great, food and service are top quality. I needed both early check-in and late check-out and was able to get both, albeit at a... More 

Review collected in partnership with Hyatt Hotels

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time out of your busy day to provide us with feedback on your stay, and congratulations on running in the Houston Marathon! We are so glad that our hotel was quiet and comfortable for you to relax and rejuvenate during the busy weekend, and that you enjoyed your meals in Shula's. We hope to see... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Always a nice experience. Staff are so nice. Very nice and comfortable bar area. The deli has really great sandwiches. The rooms are clean and spacious. Our fundraising event was in the beautiful ballroom. The staff were so attentive.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thanks for the detailed review. We are honored that you would entrust us with your fundraising event and are glad it went off without a hitch. We would love to assist you with any other events in the future, and hope to welcome you back again very soon! Thanks again! More 

Buda, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was awesome. The check in process was quick and actually could have been quicker had I chosen to use the online check in. I also loved that the hotel catered to the runners who were in town for the Chevron Houston Marathon/Aramaco Houston Half Marathon. They handed out complimentary Gatorade, water, etc. That was a nice surprise.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Leigh Ann, thank you for choosing the Hyatt Regency Houston and posting your review on Trip Advisor. We hope you had a great time over the Houston Marathon weekend, the weather could not have been any better for the event. Again, thank you for your kind comments and hope to welcome you back. More 

Houston, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My daughter and I went here for a Christmas Eve treat, we live 40 minutes north. Nice room, great room service with robes and slippers. FYI, there is a 25 dollar charge for a mini fridge. And do not order the cheese/fruit plate.

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to share your experience at the Hyatt Regency Houston. You should not have had to pay for a mini-fridge as we have them in all of our guest rooms; please contact us at consumeraffairshourh@hyatt.com so that we can reimburse you. But overall, we are so glad you and your daughter had a nice Christmas... More 

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Additional Information about Hyatt Regency Houston

Address: 1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Houston 4*
Number of rooms: 947
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Also Known As:
Hyatt Regency Houston Hotel Houston
Houston Hyatt Regency
Hyatt Houston
Hotel Style:
#15 Green Hotel in Houston
#21 Luxury Hotel in Houston
#59 Family Hotel in Houston
#67 Romantic Hotel in Houston
#93 Business Hotel in Houston

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