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All 452 Houston hotels

Hyatt Regency Houston

4.0 of 5 Hotel   |   1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002 (Downtown)
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Hyatt Regency Houston
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Ranked #118 of 452 Hotels in Houston
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A recent review
4 of 5 stars reviewed 2 days ago
expatsing Montreal, Canada
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681 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
Top Contributor
153 reviews 153 reviews
135 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed for 5 nights for a convention downtown. It is located a nice 12 minutes walk from the convention center, or you can ride the free greenlink bus as well. Location wise, well, there isn't much happening downtown, and even midtown to be honest. So it is as good as it gets. What I liked: The staff is great,... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to write us a review! We see that you're a Top Contributor to TripAdvisor with reviews in over 100 cities, and we feel humbled that you reviewed the Hyatt Regency Houston as well. Thank you so much for your comments about our LobbiBar, gym, and ambiance, and we're so glad our staff lived up... More

Greenville, North Carolina
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We visited Houston to attend APTA; overall the hotel was located in a central location to what we needed. The staff was professional, but somewhat uninformed. Call me cheap, but I cannot stand when I'm paying over $200 a night for a room and the hotel wants to charge me an additional $15 for wireless internet. The rooms were clean,... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for choosing the Hyatt Regency Houston and posting your feedback about your experience. We really enjoyed having APTA in town and were happy to hear that your guest room was clean and our staff professional. We're pleased to share that we are currently working on a soundproofing project to be completed by the end of 2014 that will... More

State College, Pennsylvania
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 4 days at this hotel during a conference. Probably the best thing about the hotel is the staff. Very helpful. The hotel was in an excellent location for the destinations I needed for the conference. I could walk to many venues, and could take the downtown transit loop (free) when needed. They do have a shuttle, but I never... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time out of your busy day to provide us with feedback on your stay. We are very lucky to have such a wonderful team at our hotel, I'm glad they were helpful to you during your time in Houston. We were also so pleased to learn you had time for a good workout in our... More

Gypsum, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

For the price of the rooms, I expected much more. We got stuck with 2 full size beds that we extremely uncomfortable (they had divots in them) and noisy like the springs were broken. The pillows, blankets and sheets were scratchy and felt like they were 10 years old. The room just had an overall dirty fill to it. The... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for choosing the Hyatt Regency Houston and posting your review on Trip Advisor. Please allow me to seize this opportunity to personally apologize that your stay was anything less than perfect. I understand your frustrations as I have 3 children myself and know how taxing they can be while travelling, so we are trying out more ways to... More

Jakarta, Indonesia
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I am staying at Hyatt Regency Houston almost 3 weeks, so far, it's beyond my expectation, small room, noisy-stuffy toilet without exhaust fan inside and busy hotel lobby.. The breakfast is nothing fancy, the opposite of hyatt in overseas..less choices! However, they provide you with additional equipment, such as pin for electricity, hair straightening etc, and no free.. The swimming... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for sharing your feedback from your stay at the Hyatt Regency Houston. We are so glad you were able to take advantage of our "Hyatt Has It Program," where our guests can request things like hair straighteners, showers caps, and mouth wash at no additional cost. As a Trip Advisor senior contributor, we value your opinions greatly and... More

Hickory, North Carolina
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The first room assigned had such a stale smell (like old nicotine) I asked to be reassigned. The second room was somewhat better, though still has a detectable odor. Apparently was a smoking room in the past. The desk chair sits too low for the desk, even when sitting on a cushion, which I am doing now to type. There... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to write us a review. Allow me to apologize for the troubles you ran into with our air conditioning system and the smell in your rooms. While we do offer smoking rooms, we certainly don't want this to ever negatively effect our other non-smoking guests and we will look into this immediately. We greatly... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was a very shocking experience. I have stayed here before and had great service. Not sure what happened...but we were in town for a convention and the service was to say the least appalling! We had horrible room service with respect to clean rooms, we had meetings where the water started with glasses and then it went to paper... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to share your experience at the Hyatt Regency Houston. On behalf of the hotel, I'd like to sincerely apologize that your stay was anything less than perfect. We find it very disappointing to hear that we have not met your expectations; be assured that I have shared your comments with my Banquets and Housekeeping... More

Weybridge, United Kingdom
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here when visiting Houston for a wedding. Hotel was great - very accommodating with great facilities. Hotel has a pool - best time to get there is at 6am when it opens as it starts getting busy from 7am. Buffet has a great selection, but you have to ask for pancakes. Only issue I had is that the person... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for choosing the Hyatt Regency Houston and sharing your review. We are so glad you enjoyed our rooftop pool and liked the morning breakfast buffet we have in Shula's. We hope you had a fantastic time at the wedding and we would love to have you visit us again soon! More

South Kingstown, Rhode Island
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here during a conference. The hotel is very nice and rooms are very comfortable. The staff were all very friendly and met all requests. There are several restaurants within the hotel at all price levels. For lunch there are several local restaurants within easy walking distance. There is an entrance to the underground "tunnel system" located conveniently in the... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thanks for choosing the Hyatt Regency Houston for your conference trip. We are one of the only downtown Houston hotels that are connected directly to the underground tunnel system, so we're so happy when our guests take advantage of it! We sincerely appreciate your wonderful comments about our rooms, pool, restaurants, and, most importantly, our friendly and accommodating staff. We... More

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

after a horribly long trip from South Africa, i headed downtown to the Hyatt Regency for a 2 night stay, but wasn't disappointed. The hustle and bustle of the reception area is no indication of the relaxing stay the rooms provide. Easy access to public bus and green line, there is not much reason to leave the hotel as their... More

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to write us a review! It means so much that you put your trust in us to make sure your special evening went off without a hitch, and we wish a lifetime of happiness for you and your new fiancee. Please come back anytime, we would love to see you both again! More

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Additional Information about Hyatt Regency Houston

Address: 1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Houston 4*
Number of rooms: 947
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Also Known As:
Hyatt Regency Houston Hotel Houston
Houston Hyatt Regency
Hyatt Houston

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