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Hyatt Regency Houston

4.0 of 5 1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002
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Hyatt Regency Houston
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Hyatt Regency Houston
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732 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

We "lucked in" to a corner king on the 29th floor (of 30) and had a great view of downtown Houston and the most privacy you can get in a hotel like this. Nice bed, friendly service, quiet, and room layout...all pluses! Only negatives - in this day and age, the still charge for Internet and their nearly mandatory (because... More 

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Dallas, Texas
Top Contributor
114 reviews 114 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at the Hyatt for the Houston marathon (half). It is quite close to the convention center (packet pickup and finish) and the start line. Great location! Also many restaurants in walking distance. There is an Einsteins in the hotel and they serve late night! The hotel was so nice to those of us in the race (and there were... More 

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This hotel lobby/reception area seemed to be busy with stores and bars and stores. However, check-in and check-out was not long but efficient! The room, I stayed in was spacious, well lit, clean and well groomed. There was a small fridge and a coffee maker in the room. All rooms have complimentary WiFi and if you need a more premium... More 

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2 reviews
4 of 5 stars Reviewed yesterday NEW

This property is consistently good. Food, drinks, housekeeping, etc are all far better than the other hotel adjacent to Allen Center. I highly recommend this hotel for business stays. Shula's restaurant is good when servers are good...and bar in lobby is almost always popping

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Senior Contributor
23 reviews 23 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Its a 2 nights stay for me in this hotel. First timer here. The hotel was huge and crowded at the lobby. (But its doest bother me as long as my room is quiet from the inside. - which is a 👍 for me) what i liked most is they have a 27/7 food choices in there room service, plus... More 

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thanks for the detailed review. We love welcoming first-time visitors to our hotel and are overjoyed that you enjoyed your food from the 24/7 bagel shop we have in the lobby. Next time you visit we will make sure to put you in a room closer to the elevator, we hope to welcome you back again soon! More 

Euless, Texas, Usa
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My professional organization held their annual state conference at the Hyatt Regency in January. My friends and I arrived without a car and were told that a hotel shuttle would get us to the hotel. There is only one shuttle with a single driver. He picked us up after dealing with other guests. He works for tips. (We gave him... More 

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you so much for your wonderful feedback. I am glad that your room was nice and clean, and our fitness center was useful during your stay. I will discuss with our Executive Housekeeper to make sure her staff is replacing the bags for our ice buckets, as this should be completed daily. I sincerely appreciate the time you spent... More 

Annandale, Virginia, United States
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

was in town for a one night trip-- check in was quick and easy-- room clean-nice, and ready for me. great open courtyard lobby with bars--seating --concessions---stores etc. Recommend for a central Houston Hotel

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you so much, Richard, for the taking the time to write a review for us. We appreciate your comments on your nice, clean room, and the pleasant check-in process. Thank you again for your recommendation, we hope you'll come down south and see us again soon! More 

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Hyatt downtown as it is perfect located between the theatre and business locations. The underground connection brings you everywhere you need to go. Rooms are great, perfect service from staff. One tip, make sure that when you book ask if there's no convention at the same time as you stay. Might be a surprise for you... More 

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Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for sharing your feedback from your stay at the Hyatt Regency Houston. The fact that you used the word "perfect" when describing the service you received from our staff, really means a lot to us. We wake up every day looking forward to serving our guests, and sincerely appreciate your compliments. We can't wait for you to come... More 

Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

Pro's: Lovely hotel. Check -In was rather quickly and the ladies were very knowledgeable. Con's: Housekeeping came into room without permission. Loud high pitch squealing noise from elevator in room. When we made a complaint we only received a emial saying Im Sorry. No phone call. Basically brushed it off. Very disatisffied with how management reacted.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to share your experience at the Hyatt Regency Houston. Please let me apologize for our Housekeeping team not appropriately handling the service of your room, I will make sure to discuss this as a training topic in our future morning meetings. We should have followed up with you personally, and for that I am... More 

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff at all levels and positions was attentive, knowledgable, and efficient. Room was clean and up-to-date. Convenience to downtown and the GR Brown convention center are real pluses. The hotel provides a shuttle to nearby locations, making it easy to go to and from restaurants and other venues without having to hail/find a taxi.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Wesley, thank you so much for the great review. And thank you for mentioning our free downtown shuttle, we are pleased you found it useful during your trip. Our staff will be eagerly awaiting your return to Houston, come back soon! More 

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Additional Information about Hyatt Regency Houston

Address: 1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Houston 4*
Number of rooms: 947
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Also Known As:
Hyatt Regency Houston Hotel Houston
Houston Hyatt Regency
Hyatt Houston
Hotel Style:
#15 Green Hotel in Houston
#21 Luxury Hotel in Houston
#59 Family Hotel in Houston
#67 Romantic Hotel in Houston
#95 Business Hotel in Houston

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