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All 455 Houston hotels

Hyatt Regency Houston

4.0 of 5 Hotel   |   1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002 (Downtown)
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Hyatt Regency Houston
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Ranked #131 of 455 Hotels in Houston
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A recent review
5 of 5 stars reviewed 1 week ago
John M Houston, Texas
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694 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beaumont, Texas
1 review
1 of 5 stars Reviewed 4 days ago NEW

Terrible Experience at this facility. First issue was Hotel staff not being able to control a noisy party in the lobby. At 1 o'clock in the morning we had to call down and complain because there were guests in the lobby that were being so loud we could hear them all the way in our room on the 17th floor.... More

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to share your experience at the Hyatt Regency Houston. Please allow me to apologize that your experience fell short of your expectations. I am pleased to inform you that we are in the process of completing a sound-proofing project to alleviate the bar noise heard in the guest rooms. And we are terribly sorry... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding service, facilities and party. Really quality atmosphere. Diverse venue with something for everyone. This will be our 5th visit and it never gets old. One thing I like about this yearly event is the wide range of ages and people. All come dresses up and the ladies go all out. Very, very classy.

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Wow, we are delighted to read such a glowing review! We cannot thank you enough for coming to our New Years Eve party year after year, it's such a joy for us to see all of the returning guests. We are looking forward to seeing you again in just a few weeks! More

Metro Washington DC
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I find Hyatt Hotels to be generally nice, and the Hyatt Houston was typical in terms of room comfort and amenities. The hotel has an open atrium which always means there could be noise coming up from the bar area. I was on the 8th floor so I was impacted by that noise, especially on Saturday night -- colleagues on... More

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you so much for the detailed review. I am sorry that we were unable to accommodate your late check-out request; we do our best to honor as many requests as we can, and I will bring up this topic with our Front Desk staff to ensure everyone knows the proper procedure. I am so glad that you found our... More

Bridgend, Wales
Top Contributor
55 reviews 55 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Hyatt for the first two nights of a Texas trip and after getting our car parked and rolling our cases into the hotel we were greeted with a very nice lobby/atrium area Its a very large open atrium with glass lifts (reminded me of Luxor in Vegas, but without the cheese). Reception staff were friendly and... More

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to share your experience at the Hyatt Regency Houston. We were thrilled to hear that our staff was friendly and efficient, we pride ourselves on our level of customer service and want to thank you for recognizing that. Our Food and Beverage Director picked out the aircraft wing tables himself and will be overjoyed... More

Contributor
13 reviews 13 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

The service was quite good and the conference rooms and facilities were excellent, but the rooms and the lobby is starting to feel quite old. Especially for its price range. A small makeover would in my opinion be of great help, as one expects a bit higher standards for this money. The breakfast was okay, but nothing special, and nowhere... More

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thanks for choosing the Hyatt Regency Houston for your overnight stay. We were delighted to hear that the service you received from our staff was quite good, and that your group was pleased with the function space you had. We look forward to welcoming you back during your next visit to Houston! More

Saint John, Canada
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here in November and from the day I arrived at the hotel I felt like I struggled to receive the customer service I expect from a Hyatt. The exception was the guest services desk, which was staffed with fantastic people. I arrived on a late flight and was driven to the outside front door around 10pm. The driveway... More

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you so much for your wonderful feedback. Our hotel strives to make every guest comfortable and to see the true value in staying at Hyatt Regency Houston, and I apologize that you didn't feel that way during the duration of your stay. I appreciate your feedback about the housekeeping services and luggage assistance, we have used your comments as... More

College Station, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were looking for a 5 star hotel for a 1 night get away to downtown Houston. On a whim we Pricelined and got this 4 star hotel for $73.00. Hotel was very nice, we upgraded to a corner suite (additional $50) which was quite comfortable & spacious. We had a gorgeous view of downtown. The bed was comfortable- I... More

Was this review helpful? Yes
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to share your experience at the Hyatt Regency Houston. Sometimes a good weekend get away is all you need to feel recharged and refreshed, and we were so happy to learn that you felt that you spent your time and money wisely! Definitely bring your swimsuit next time, the view from our pool deck... More

Bethesda, Maryland
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Third time there for Quilt show. Excellent staff. Great location. Big room and lots of amenities. Still only free wifi is the lobby. Love the 24 hour bagel place and the cookie and dessert table they set up for us. Great Guest services desk. Could not believe the 17% tax on my bill!

Was this review helpful? Yes 1
Tom J, Manager at Hyatt Regency Houston, responded to this review

We are thrilled to hear about your great stay at the Hyatt Regency Houston and want to thank you for staying with us so consistently. The International Quilt Festival is one of our favorite groups, we were so pleased to hear that you enjoyed our bake sale and outlets. We can't wait to welcome you back in 2015! More

Nashville, Tennessee
Contributor
14 reviews 14 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a nice hotel and I stayed for 4 night. The room was comfortable and clean and the staff great. Internet is $9.95 and the gym is great!!!! I would most definitely stay again. Just make sure if you use valet parking that you alert them of your comings and goings. I rented a car and it was parked... More

Was this review helpful? Yes 1
Tom J, Manager at Hyatt Regency Houston, responded to this review

Thank you so much for your wonderful feedback. We've made a commitment to placing our guest’s experiences as a high priority in the heart of everything we do, and would like to thank you for recognizing our efforts. We hope you will be able to visit Houston again, as we would love to see you! More

Houston, Texas
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I give this hotel above average for quality, room service, quiet sleep and city views. The room was nice and quiet, clean, room service breakfast served nicely and promptly. The center atrium was nice place to unwind. A bit of a pricey downtown location ~220/night, but probably reasonable given locale and onsite amenities. Front staff very efficient. With both Shula's... More

Was this review helpful? Yes 1
Tom J, Manager at Hyatt Regency Houston, responded to this review

We are thrilled to hear about your great stay at the Hyatt Regency Houston. Our Housekeeping team was so excited to hear that you were happy with your room, and our Room Service team wants to thank you for your kind words about breakfast. Our staff will be overjoyed to welcome you again for another stay with us, or for... More

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Additional Information about Hyatt Regency Houston

Address: 1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Houston 4*
Number of rooms: 947
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Also Known As:
Hyatt Regency Houston Hotel Houston
Houston Hyatt Regency
Hyatt Houston

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