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Hyatt Regency Houston

#83 of 469 Hotels in Houston
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1200 Louisiana Street, In the Center of Downtown, Houston, TX 77002
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909 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tustin, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

The Hyatt regency in downtown Houston was a great find. Great staff and lobby. Centrally located with a van that will take to any downtown attractions. Minute Maid park just a few minutes away along with the Toyota Center. Historic John Houston park 3 blocks walking distance.

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Scottsdale, Arizona
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This hotel has the worst customer service. The staff has no desire to make your stay a pleasant or even a comfortable stay. If are in your room early in the morning, forget about having your room served. Moreover, it is located in the quiet business district where there's nothing to do. The bar on the top floor rotates but... More 

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Round Rock, Texas
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very friendly and helpful staff. Hotel outlook and lobby is great. As far as location, it is not great for families as not much to do in downtown unless you are there to attend sporting event. We were there for family trip but hotel does not have rooms with 2 queen beds only 2 full beds and too small for... More 

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 days ago NEW

It was about time to check in at the Hyatt Regency Houston, a very nice hotel, great customer service, perfect for business and vacation trips located in the downtown area. Our room was spacious, very comfortable with a beautiful view to the city (we requested it at no extra cost).

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Bettendorf, IA, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel, excellent food, unbeatable service. Einstein bagel store in the lobby, which made the morning quick and easy. Convenient to downtown Houston and Mid City. Helped with unusual request of a notary and there were several employees available to assist

Review collected in partnership with Hyatt Hotels

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Oakland, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I come to Houston several times a year for work. I have stayed at other hotels in downtown Houston and have not been happy. Hyatt has been the best hotel downtown and I will always stay there. The staff is friendly, helpful, and provides great customer service. The rooms are clean and the beds are comfortable. I workout when I'm... More 

Review collected in partnership with Hyatt Hotels

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Suffolk, Virginia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I love this hotel - the atmosphere was excellent, the staff were helpful/friendly, and the room make you feel like royalty! I would definitely recommend staying here again. Also the shutter experience was wonderful. They take you all around downtown and will pick you up when you call. Take about amazing service. It helped save me cab fare.

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Loved this hotel! The room was clean and very comfortable! Valet was great!! Had a very nice visit. I would definitely recommend this hotel to family and friends. The pool area was very nice on the 6th floor! The Shula Restaurant had very attentive staff and great food. Loved the buffet. I will come back and stay!!!

Review collected in partnership with Hyatt Hotels

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Michael B, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time out of your busy day to provide us with feedback on your stay. Your review got us so excited because we could really sense your enthusiasm for our hotel. I am sincerely appreciative of you being our guest, and I hope we have the chance to see you again soon! More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

We enjoyed the great dining options and being close to everything downtown. Wait staff at Shula's was fantastic and so was the food. Beds were a bit worn but overall stay was very enjoyable. Was a prom night so Spindletop was booked, but hope to come back again and enjoy that view.

Review collected in partnership with Hyatt Hotels

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Michael B, Manager at Hyatt Regency Houston, responded to this review

Thanks for choosing the Hyatt Regency Houston for your overnight stay. We love being able to offer our guests multiple types of dining options, and I hope you're able to come back soon and visit Spindletop. The view is truly magnificent! Thank you once again for providing such a great review! More 

Olathe, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Thank you for making our stay welcoming and comfortable. Very clean and quiet. In the heart of downtown and within walking distance of all downtown bars, restaurants, and amenities. The beds could have been a little bit more comfortable but everything else was exceptional.

Review collected in partnership with Hyatt Hotels

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Michael B, Manager at Hyatt Regency Houston, responded to this review

Thank you for taking the time to share your experience at the Hyatt Regency Houston. It sounds like our location was very helpful in making your trip a successful one, and that makes us very happy. We look forward to your next stay with us and will be anxiously awaiting your arrival! More 

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