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All 451 Houston hotels

Courtyard Houston I-10 West/Energy Corridor

3.0 of 5 Hotel   |   12401 Katy Freeway, Houston, TX 77079
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58%
Ranked #235 of 451 hotels in Houston
A recent review
4 of 5 stars reviewed 1 week ago
octav1 Chicago, IL
  • Overview
  • Reviews (48)
  • Photos (25)
  • Amenities
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  • Room tips (9)
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48 people have reviewed this hotel

Traveler rating
    9
    19
    13
    3
    4
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4
2
5
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed for 1 night around July 4th. We had booked through Priceline, and I was somewhat apprehensive upon reading some Priceline travelers' experiences with hotel stays (in general). No reason for worry at this hotel. The receptionist was as delightful and courteous as one would expect from a five star hotel. The room was clean and fully functional, though... More

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San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent 1 nite only--thankfully. Hotel was clean, altho older. Employee at front desk was professional and parking adequate. However---this was quite possibly the worst mattress my husband or I had ever seen. It was lumpy, had an extreme "dip" in the middle, and was overly soft. The pillows were as flat as pancakes. Obviously, they were well-used. After a poor... More

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Tricia A, Thank you for taking the time to share your experience of your stay at my hotel. I am sorry to read that you found that mattress to be less than comfortable. I know that's the main reason you stay at a hotel is to get a good night's rest at it appears we missed this important goal... More

Las Vegas, Nevada
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2014

This location is well-run. But, it has been around for a long time and it Is a bit dated. The rooms can be a hike and parking a challenge if the "convention center" is in use for a group or a church meeting. Still, location is excellent with good restaurants nearby, easy access to I-10 Katy Freeway.

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Getjohn, Thank you for taking the time and sharing your experience about your stay with us. Yes, our church group on Sunday's do fill up the parking lot in the front, but thankfully they are only with us for a few hours. I appreciate your patronage and look forward to a return visit from you. More

Niteroi, RJ
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 21, 2014

This is an OK hotel. They have very limited services, but there are some offerings on the surrounding area. The bed was not that good. At first, it seems very comfortable, but it's just too soft. If you can choose the bedroom, choose one that is not facing the highway.

Was this review helpful? Yes
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear MarioLonghi, I am sorry to read that our bed was too soft for you during your stay. If you find that to be the case in the future you can request a bed board to be put between the box spring and the mattress to firm it up for you. I understand your noise concerns when your room faces... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 24, 2014

Great location with all that Courtyard has to offer - friendly service, clean rooms and a nice bistro setting with ample seating. Close to Energy Corridor - can take the I-10 service roads to avoid dealing with bumper to bumper rush hour traffic.

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear RPTX, Thank you for taking the time to share your experience about your recent stay with us. I am happy to read that everything about your stay was met to your satisfaction. Hopefully we'll have you as our guest in the future. More

Clayton, NC
Top Contributor
96 reviews 96 reviews
28 hotel reviews
191 helpful votes 191 helpful votes
3 of 5 stars Reviewed April 19, 2014

There was nothing special about this motel. My room was clean. My bed was comfortable. The staff was friendly. But that's how it should be. It is showing its age, though. The location was convenient to my meetings. The "bistro" is fair, almost like fast food, and pricey. The lobby was good size with plenty of seating. Some good places... More

Was this review helpful? Yes
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear amexpress, Thank you for sharing your experience about your recent stay at my hotel. Our goal is to give you a positive memorable experience and from what I read we just gave you an average one. I apologize that we failed you in achieving our goal with you. I know that shoudl you return to my hotel that you... More

Bakuriani, Georgia
1 review
3 of 5 stars Reviewed March 21, 2014

i've been staying at that hotel for two weeks and was deeply disappointed. Constant problems with the shuttle-bus, it was either late (and traffics were not a reason) or even forgot to pick us up from the office. Housekeepers were giggling and speaking sooo loudly all day long in the corridors, though there were lots of "don't disturb" labels on... More

Was this review helpful? Yes
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear BTBH, Thank you for taking the time to chare your experience about your recent stay with us. I am sorry to read that your experience was less than satisfactory. I will be addressing your shuttle concerns and the loud housekeeping staff so we can eliminate these issues for future guests. Unfortunately, Courtyard hotels do not have bathrobes and slippers... More

Ashburn
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 17, 2014

Not much more to add. Was here for a week and it was lousy the entire time. How can a hotel in 2014 not have reliable, decent internet service??? Hoterl staff were very nice. This rating is strictly due to the Internet lack of service. Trip was combined government business/personal travel. I was on the government rate for work, they... More

Was this review helpful? Yes 1
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear TravelGal624, Thank you for taking the time to share your experience about your recent stay. I apologize that you experienced a lousy internet connection throughout your stay. This is certainly an issue we are addressing and will be correcting within the next 4 weeks. Our provider has experienced their own issues which have affected their service to us and,... More

Brunei Darussalam
Top Contributor
74 reviews 74 reviews
50 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed January 31, 2014

The hotel has had a makeover since I stayed there last, a few years ago. The entrance lobby is now cavernous, to the point that it feels more like a huge conference room than a hotel entrance lobby. The service at the front desk was decent, nothing to complain about or complement. The rooms were very comfortable, and I have... More

Was this review helpful? Yes 1
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Eriktera, Thank you for sharing your experience with your recent stay with us. I am sorry you did not like our lobby makeover nor our new Bistro concept that was rolled out a few years ago to all Courtyard hotels. Our goal is that you enjoy your experience from check-in to check-out and everything in between and unfortunately we... More

Milan, Italy
Contributor
20 reviews 20 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 2, 2014

I have been at this hotel several times because it's very close to my company's offices. The room is standard. The most disturbing thing is the air conditioning that is extremely noisy. The other annoying thing is there is no buffet breakfast anymore. You have to go to a counter and order dishes one by one. You end up eating... More

Was this review helpful? Yes 1
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear busterMilan_Italy, Thank you for taking the time in sharing your experience with your stay. I am sorry your stay was met with a noisy air conditioning unit and that you do not like the Courtyard Bistro concept. We service our air conditioning units almost 3 times a year to ensure they operate efficiently and with as little noise as... More

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Additional Information about Courtyard Houston I-10 West/Energy Corridor

Address: 12401 Katy Freeway, Houston, TX 77079
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Houston I-10 West/Energy Corridor 3*
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Also Known As:
Courtyard Houston i-10 West/Energy Corridor Hotel Houston
Houston Marriott
Houston Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The newly renovated Courtyard Houston I-10 West hotel places you in Houston's Energy Corridor, near Houston's famed Galleria Mall and the prestigious Westchase District. We are within minutes of many popular area attractions, such as Baseball USA and City Center. Business travelers appreciate our close proximity to companies, including Citgo, Shaw, BP, Exxon-Mobil, Conoco Philips, and RAC Training Center. Our brand new lobby features flexible spaces to relax, recharge, and reconnect. Plug in to the latest news, weather, and airport information on the GoBoard! Free Wi-Fi and casual seating areas provide space to relax or remain productive. Grab a quick bite or linger with friends and colleagues in The Bistro, offering extensive healthy and hearty breakfast options each morning. Guests of our hotel in Houston, TX also enjoy our on-site fitness center, pool, Whirlpool, and 24-hour business center. Your stay at our Courtyard Houston I-10 West hotel is sure to be a comfortable, productive and enjoyable one! ... more   less 
Number of rooms
176

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