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All 447 Houston hotels

Courtyard Houston I-10 West/Energy Corridor

3.0 of 5 Hotel   |   12401 Katy Freeway, Houston, TX 77079
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59%
Ranked #246 of 447 hotels in Houston
A recent review
3 of 5 stars reviewed 4 weeks ago
btbh Bakuriani, Georgia
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42 people have reviewed this hotel

Traveler rating
    9
    16
    10
    3
    4
See reviews for
2
2
5
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Bakuriani, Georgia
1 review
3 of 5 stars Reviewed 4 weeks ago

i've been staying at that hotel for two weeks and was deeply disappointed. Constant problems with the shuttle-bus, it was either late (and traffics were not a reason) or even forgot to pick us up from the office. Housekeepers were giggling and speaking sooo loudly all day long in the corridors, though there were lots of "don't disturb" labels on... More

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear BTBH, Thank you for taking the time to chare your experience about your recent stay with us. I am sorry to read that your experience was less than satisfactory. I will be addressing your shuttle concerns and the loud housekeeping staff so we can eliminate these issues for future guests. Unfortunately, Courtyard hotels do not have bathrobes and slippers... More

Ashburn
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 17, 2014

Not much more to add. Was here for a week and it was lousy the entire time. How can a hotel in 2014 not have reliable, decent internet service??? Hoterl staff were very nice. This rating is strictly due to the Internet lack of service. Trip was combined government business/personal travel. I was on the government rate for work, they... More

Was this review helpful? Yes 1
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear TravelGal624, Thank you for taking the time to share your experience about your recent stay. I apologize that you experienced a lousy internet connection throughout your stay. This is certainly an issue we are addressing and will be correcting within the next 4 weeks. Our provider has experienced their own issues which have affected their service to us and,... More

Brunei Darussalam
Top Contributor
76 reviews 76 reviews
52 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed January 31, 2014

The hotel has had a makeover since I stayed there last, a few years ago. The entrance lobby is now cavernous, to the point that it feels more like a huge conference room than a hotel entrance lobby. The service at the front desk was decent, nothing to complain about or complement. The rooms were very comfortable, and I have... More

Was this review helpful? Yes 1
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Eriktera, Thank you for sharing your experience with your recent stay with us. I am sorry you did not like our lobby makeover nor our new Bistro concept that was rolled out a few years ago to all Courtyard hotels. Our goal is that you enjoy your experience from check-in to check-out and everything in between and unfortunately we... More

Milan, Italy
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 2, 2014

I have been at this hotel several times because it's very close to my company's offices. The room is standard. The most disturbing thing is the air conditioning that is extremely noisy. The other annoying thing is there is no buffet breakfast anymore. You have to go to a counter and order dishes one by one. You end up eating... More

Was this review helpful? Yes 1
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear busterMilan_Italy, Thank you for taking the time in sharing your experience with your stay. I am sorry your stay was met with a noisy air conditioning unit and that you do not like the Courtyard Bistro concept. We service our air conditioning units almost 3 times a year to ensure they operate efficiently and with as little noise as... More

Corpus Christi, Texas
Top Contributor
90 reviews 90 reviews
36 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 21, 2013

i have stayed at this hotel several times and wanted to book another meeting. Kimbra Hill did a nice job the last meeting we had at this hotel. Well their attitudes have really changed. They were not full - but would not come off their "rack" rate even for a platinum member who was booking a meeting room. Then they... More

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear L G L, Thank you for taking the time to share your experience about your meeting room booking. I apologize if you felt that my sales person was being condescending during your interaction with her as I believe the conversation may have been miscommunicated with you in some way. We appreciate our Platinum Marriott Rewards members and do our... More

Bangalore, India
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 3, 2013

Business hotel. Easy connect to various locations. Malls nearby. Very friendly staff. Good breakfast menu. Very cordial bus ride to customers location. Flexible and friendly. Taxi service in Houston is bad, hence, recommend hire a vehicle and drive along. Overall good stay.

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear DPC14, Thank you for taking the time to share your experience. I appreciate your patronage to Marriott Hotels and Resorts and my property. More

Seattle
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 2, 2013

Arrived on a very late flight to check-in. Was assigned a room where I needed to walk outside across a courtyard pulling my luggage (I'd hate to have to do this in a rainstorm). Turned on my air conditioner and it turned into a freight train - rattling and rumbling amazingly loudly. Too tired to get dressed and change rooms;... More

Was this review helpful? Yes 1
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear ild, Thank you for sharing your experience. I am sorry you had an issue with our air conditioner, we do check these on a regular basis so I apologize this one was missed. You come to a hotel for a good night's rest. We do have corridors to allow guests to get to their room from the lobby area,... More

Austin, TX
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 18, 2013

Hotel was conveniently located right off of I-10. The room was clean and sizable. The bed and the furnishings were comfortable. Lobby is large and has the typical restaurant found in Courtyards. The room was quiet even on the first floor. The price was reasonable for Houston. Service desk was very friendly and helpful. The fitness room was nice, but... More

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Binaustin, Thank you for sharing your recent stay's experience. I am glad you enjoyed your stay. We do have plans in the future to expand our exercise room. I appreciate your patronage to Marriot Hotels and Resorts and my property. Sincerely, Steve Ryan General Manager More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2013 via mobile

this hotel is top notch. someone always there to greet you when you come in the door, rooms clean, beds beyond comfortable, beautiful pool, nice cushion seating in courtyard area . Beautiful grounds. Recently renovated. freeway can be a little noisy at night but we just turned on fan and we were fine. Will def stay here again . Safe.... More

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Bulldogs2015, Thank you for sharing your comments and experience about your recent stay at the Houston I-10 West Energy Corridor Courtyard by Marriott. What you experienced is exactly what we want all of our guests to experience when they stay with us. We look forward to having you as our guest in the future. Steve Ryan General Manager More

Las Vegas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 22, 2013

I loved this hotel. The bed was soooooo comfortable. I slept reallyyyy well. The hotel was clean the bathroom was clean. I enjoyed the cable tv. The A/C was awesome. There was only one problem, the rear exit door would not allow me to exit from the inside at about 6am when I needed to leave and get to my... More

Was this review helpful? Yes
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Las Vegas Review, Thank you so much for sharing your comments about your recent stay. I am very sorry you had issues with our exit door and because of this we are checking all of our exit doors to ensure they operate correctly. We appreciate your patronage and look forward to having you as our guest the next time... More

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Additional Information about Courtyard Houston I-10 West/Energy Corridor

Also Known As:
Courtyard Houston i-10 West/Energy Corridor Hotel
Courtyard Houston i-10 West/Energy Corridor Hotel Houston
Courtyard Houston
Houston Marriott
Houston Courtyard
Address: 12401 Katy Freeway, Houston, TX 77079
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#246 Romantic Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Houston I-10 West/Energy Corridor 3*
Official Description (provided by the hotel):
The newly renovated Courtyard Houston I-10 West hotel places you in Houston's Energy Corridor, near Houston's famed Galleria Mall and the prestigious Westchase District. We are within minutes of many popular area attractions, such as Baseball USA and City Center. Business travelers appreciate our close proximity to companies, including Citgo, Shaw, BP, Exxon-Mobil, Conoco Philips, and RAC Training Center. Our brand new lobby features flexible spaces to relax, recharge, and reconnect. Plug in to the latest news, weather, and airport information on the GoBoard! Free Wi-Fi and casual seating areas provide space to relax or remain productive. Grab a quick bite or linger with friends and colleagues in The Bistro, offering extensive healthy and hearty breakfast options each morning. Guests of our hotel in Houston, TX also enjoy our on-site fitness center, pool, Whirlpool, and 24-hour business center. Your stay at our Courtyard Houston I-10 West hotel is sure to be a comfortable, productive and enjoyable one! ... more   less 
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