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Courtyard Houston I-10 West/Energy Corridor

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12401 Katy Freeway, Houston, TX 77079
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Courtyard Houston I-10 West/Energy Corridor
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Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Review This Hotel

57 reviews from our community

Traveler rating
    9
    24
    16
    4
    4
See reviews for
7
3
5
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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College Station, Texas
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a very nice foyer and entrance. The front staff were always very polite and helpful. We were there on a Thursday and Friday of spring break and it was quiet. We were in room 201 which faced the pool so no traffic was heard. Now, the reason for my three stars...the mattress on the pull out couch... More 

Was this review helpful? Yes
Michelle V, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Karen C. Thank you for your feedback. We have investigated this issue and really appreciate your comments. Please let me know if there is anything I can do for you in the future. Sincerely, More 

Austin, Texas
Top Contributor
67 reviews 67 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 20, 2015

This Courtyard by Marriott is a small oasis in a sea of very busy streets, highways and lots of traffic. It is a good place to stay if you have business in the area or are passing through Houston and want and easy off, easy on highway location. We were warmly welcomed and our room was cozy, but the mattress... More 

Was this review helpful? Yes
Michelle V, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Two-for-Texas, Thank you for your feedback, we appreciate your comments and will be sharing them with our staff and Management team. I'm glad you enjoyed your stay. Sincerely, Michelle Virata General Manger More 

Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 4, 2015

I stayed at this hotel on a business trip during January in which I was in the room very little. When I checked in, I gave the front desk an alternate card than I had reserved the room with and said that I would probably still use the original card, but wanted to put the hold on the alternate. They... More 

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Michelle V, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Kris, Thank you so much for your feedback. Your comments will be used as a training tool to furthere educate the front desk on policies and procedures. Please accept my apologies for the inconvenience you experienced with your form of payment. Be assured it will be addressed with the team so we do not make the same mistake in... More 

Edmonton, Alberta
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 9, 2015

I usually stay in this hotel when in business in Houston. It is clean, the staff are friendly and helpful and it has all the amenities I need. It is about a 15 minute drive from the international airport in average traffic

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Oklahoma City, Oklahoma
2 reviews
4 of 5 stars Reviewed November 3, 2014

My family of four stayed here for one night while visiting friends. The hotel seems older but the inside is nicely renovated and very clean which is a big deal for me. I have twin four year old boys who are loud and love to play around. I'm always concerned that we are too loud but for some reason this... More 

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Chicago, Illinois
Top Contributor
54 reviews 54 reviews
44 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 10, 2014 via mobile

Super nice people work here so that should be mentioned. But the rooms are a little tired (as I stare at bulging paint from water damage over my bed). Wifi recently improved so reliable and speedy. But did I mention the tired rooms?

Was this review helpful? Yes
Michelle V, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Gottdownunder, Thank you so much for your feedback, please accept my apologies for the experience you had in your room. I hope this does not deter you from coming back to visit us again. Please let me know when you will be returning as I will ensure everyhting is good in the room. Thank you so much More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2014

Our family stayed here while my daughter played in a soccer tournament over the Labor Day Weekend. The hotel was very close to the soccer fields (Bear Creek), easy to get back and forth from the fields, and very accommodating to the teams. The lobby was spacious and had a separate bar area with tables, large screen tv and sofas.... More 

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Garland, Texas, United States
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 19, 2014

The hotel was very comfortable and clean. However, the reservations were mishandled and we did not get the room booked a month in advance; so we had to settle for a lesser room. Upon checking my billing with the credit card company, I found I was over charged for the room. This was corrected. I was charged for breakfast items... More 

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Natick, MA
Top Contributor
54 reviews 54 reviews
37 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 11, 2014

There was a big conference that week so I had to stay farther out of town. The location is 1/2 hour from IAH and also from the Galleria. Goode Seafood and other options are about a 3 mile drive. Noise from the highway: not bad. Noise from the room air conditioner: acceptable. Fitness center: sparse/limited. Newspapers available: only USA Today.... More 

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Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 24, 2014

We stayed for 1 night around July 4th. We had booked through Priceline, and I was somewhat apprehensive upon reading some Priceline travelers' experiences with hotel stays (in general). No reason for worry at this hotel. The receptionist was as delightful and courteous as one would expect from a five star hotel. The room was clean and fully functional, though... More 

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