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Courtyard Houston I-10 West/Energy Corridor

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12401 Katy Freeway, Houston, TX 77079
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Courtyard Houston I-10 West/Energy Corridor
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Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
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61 reviews from our community

Traveler rating
    9
    26
    17
    5
    4
See reviews for
7
3
5
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (61)
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    (26)
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Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed 6 days ago NEW

Usually I'm good with courtyards..but I might be done with them for a while. Lousy wireless connection when in a room in the back of the hotel. They switched my room to accommodate but the new room smelt of mildew strong, switched again-no connection but at least no mold..10 night stay no free breakfast

Was this review helpful? Yes
Michelle V, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Thank you for your feedback regarding the Courtyard Houston I-10 West. I do apologize for room smell ans WIFI connection issue during your stay. We do have bed and breakfast rate if you prefer breakfast for your entire stay. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

My company wanted me to try a different hotel when I came in to town. My first night was fine at first..room was big..nice friendly staff. When I went to work the next morning I found my truck was broken in to. I had nothing taken...as I do what the signs say a take all valuables out of my vehicle.... More 

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Arlington, TX
Top Contributor
76 reviews 76 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Courtyard just has a weird vibe. The lobby is nice enough, but getting to your room is an obstacle course. Most of the room are in a separate building and the elevators are hard to find. Some only go to the 2nd floor while others go to the 3rd floor. The halls are dark and the room need updating.... More 

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Michelle V, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Thank you for your feedback regarding the Courtyard Houston I-10 West. I do apologize that you felt the rooms are in different buildings, they are however all connected and you do not have to go outside to get to your room. Some of our guest really enjoy that we have an actual courtyard to walk through as it promotes a... More 

College Station, Texas
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 21, 2015

This hotel has a very nice foyer and entrance. The front staff were always very polite and helpful. We were there on a Thursday and Friday of spring break and it was quiet. We were in room 201 which faced the pool so no traffic was heard. Now, the reason for my three stars...the mattress on the pull out couch... More 

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Michelle V, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Karen C. Thank you for your feedback. We have investigated this issue and really appreciate your comments. Please let me know if there is anything I can do for you in the future. Sincerely, More 

Austin, Texas
Top Contributor
68 reviews 68 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 20, 2015

This Courtyard by Marriott is a small oasis in a sea of very busy streets, highways and lots of traffic. It is a good place to stay if you have business in the area or are passing through Houston and want and easy off, easy on highway location. We were warmly welcomed and our room was cozy, but the mattress... More 

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Michelle V, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Two-for-Texas, Thank you for your feedback, we appreciate your comments and will be sharing them with our staff and Management team. I'm glad you enjoyed your stay. Sincerely, Michelle Virata General Manger More 

Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 4, 2015

I stayed at this hotel on a business trip during January in which I was in the room very little. When I checked in, I gave the front desk an alternate card than I had reserved the room with and said that I would probably still use the original card, but wanted to put the hold on the alternate. They... More 

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Michelle V, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Kris, Thank you so much for your feedback. Your comments will be used as a training tool to furthere educate the front desk on policies and procedures. Please accept my apologies for the inconvenience you experienced with your form of payment. Be assured it will be addressed with the team so we do not make the same mistake in... More 

Edmonton, Alberta
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 9, 2015

I usually stay in this hotel when in business in Houston. It is clean, the staff are friendly and helpful and it has all the amenities I need. It is about a 15 minute drive from the international airport in average traffic

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Oklahoma City, Oklahoma
2 reviews
4 of 5 stars Reviewed November 3, 2014

My family of four stayed here for one night while visiting friends. The hotel seems older but the inside is nicely renovated and very clean which is a big deal for me. I have twin four year old boys who are loud and love to play around. I'm always concerned that we are too loud but for some reason this... More 

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Chicago, Illinois
Top Contributor
65 reviews 65 reviews
49 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 10, 2014 via mobile

Super nice people work here so that should be mentioned. But the rooms are a little tired (as I stare at bulging paint from water damage over my bed). Wifi recently improved so reliable and speedy. But did I mention the tired rooms?

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Michelle V, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review

Dear Gottdownunder, Thank you so much for your feedback, please accept my apologies for the experience you had in your room. I hope this does not deter you from coming back to visit us again. Please let me know when you will be returning as I will ensure everyhting is good in the room. Thank you so much More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2014

Our family stayed here while my daughter played in a soccer tournament over the Labor Day Weekend. The hotel was very close to the soccer fields (Bear Creek), easy to get back and forth from the fields, and very accommodating to the teams. The lobby was spacious and had a separate bar area with tables, large screen tv and sofas.... More 

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