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All 451 Houston hotels

Hilton Houston Southwest

3.5 of 5 Hotel   |   6780 Southwest Freeway, Houston, TX 77074-2102
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Ranked #113 of 451 hotels in Houston
A recent review
3 of 5 stars reviewed 2 weeks ago
Valarie Q Dallas, United States
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301 people have reviewed this hotel

Traveler rating
    98
    75
    66
    41
    21
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174
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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There are newer reviews for Hilton Houston Southwest
See the most recent reviews
Dallas, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

If I was not a Hilton Honors member and it was not close to my work location, I would have stayed some where else. The checkin process went well. The food/room service is reasonable, delivered within time frame as promised. Security is always visiable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Valarie Q, Thank you so much for the feedback. I am happy that you were happy with the service provided by my staff. I would like to know why you would not choose our hotel if it was not for for your HHONORS membership. We love guest feedback so we can improve guest experience. Please feel free to reach... More

San Diego, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Very average. The Executive Lounge was the worst! Poor breakfast selection, dirty tables not wiped between guest uses. All white bread, no wheat choices! Oatmeal station was a disgrace with 3 empty jars next to it showing remnants of brown sugar and nuts, an a little bit of raisons. I guess the only positive is that this Hilton actually had... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Sima M, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.... More

McKinney, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel staff was extremely friendly. Front desk check in was professional and quick. Employees I passed in the hallways and in the elevator greeted me friendly and with a smile. I did not dine there and was only there one night but would definitely go back there if in the area.

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Robb T, Thank you so much for your feedback. I am happy that your stay was Excellent. We hope to see you next time, probably for more than a day!. Have an Excellent day! Sam More

Rotterdam, The Netherlands
Top Contributor
60 reviews 60 reviews
58 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel lays 10 minutes from downtown Houston but is giving great service to his guests. The rooms are nice and big, there is a big outdoor pool and the breakfast was good with some local products. The buffet is complimentary for Hilton Gold and Diamond members. The ladies at the front desk were very friendly and ask us several... More

Was this review helpful? Yes 1
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear HiltonHotelsFan, Thanks for the feedback recognizing Excellent service provided by the front desk team. I also appreciate your kind words for management team. But more than anything I am delighted that you enjoyed your stay. Please do see us again when you in Houston. Have an Excellent day! Sam Sarwar More

Buffalo Texas, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

It was a good place to stay. clean rooms, always had fruit infused water at the elevators. the laundry area was clean and pleasant. I would recommend Hilton to my friends and family. The only thing is that most of the parking is in back of the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Gwen V, Thank you so much for the feedback. I appreciate your kind words summarizing your stay. Please look for us again on your next visit to Houston. Have an Excellent day! Sam Sarwar More

Houston, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Great place to have a family reunion of 40 or less people. Fair price for event. Staff made it look easy to accommodate my family members. I'd have another family reunion there. Sales and catering departments were very nice and made having my family reunion there one less thing to worry about in the planning of it.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear 591valeriem, Thanks for the opportunity to host your family re-union at our hotel. I am delighted you and your family enjoyed the event. I also appreciate you recognized our sales and catering department efforts. We are looking forward to serve you again very soon. Have an Excellent day! Sam Sarwar More

Palm City, Florida
Top Contributor
151 reviews 151 reviews
61 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice clean hotel but the bathroom was very tiny and the road noise (right along the interstate) of course was loud...bring ear plugs! The bed was very comfy as well as the pillows, which is very important to me.

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Gwopilot, Thank you so much for your feedback. I am happy that you enjoyed the comfort of our beds and pillow. I appreciate your business and hope to see you again in near future. Have an Excellent day! Sam Sarwar More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is an awesome place to stay. The entire staff is all about top notch service. My wife and I travel a lot and we always look forward to our stay here in Houston. The executive lounge is very comfortable and an added bonus.

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Kevin C, Thank you for your feedback. We really appreciate your business and it shows in the service we provide. We are looking forward to serve you on your next stay. Have an Excellent day! Sam Sarwar Front office manager More

Houston, United States
1 review
2 of 5 stars Reviewed July 23, 2014

The bathroom was to small you could not sit without closing the door. We were suppose to get free breakfast but it was not given. The staff was friendly and somewhat helpful. The location was terrible.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am happy that you noticed excellent service provided by my staff and I am sorry for your overall experience. I would like to discuss your recent stay.... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 22, 2014

One word.......perfect. The price was absolutely amazing for such a beautiful hotel. It was perfection from the start. The ease of check-in and check-out, location of the room, service, staff, breakfast, everything was top notch. The room was absolutely quiet with no disturbances that allowed for a peaceful night of much needed rest. The rooms were clean, and very spacious.... More

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear RFDisturbance, Thanks for your Excellent feedback. My staff and I really appreciate your business. We can wait to serve you again in August. Please feel free to reach me directly if there is anything I can do to make your next stay Excellent again. Have an Excellent day! Sam Sarwar Front Office Manager sam.sarwar@hilton.com More

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Additional Information about Hilton Houston Southwest

Address: 6780 Southwest Freeway, Houston, TX 77074-2102
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Houston Southwest 3.5*
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Also Known As:
Hilton Houston Southwest Hotel Houston
Houston Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#73 Business Hotel in Houston #113 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Stay at the Hilton Houston Southwest hotel, only nine miles from the Sugar Land business corridor, and 10 miles from downtown Houston. Located just off Highway 59 and two miles southwest of Loop 610, this Houston Galleria hotel is three miles from the prestigious Houston Galleria area and offers complimentary local transportation. Centrally located to Houston attractions such as Reliant Stadium and Minute Maid Park, the hotel is 30 miles from George Bush Intercontinental Airport (IAH) and 18 miles from William P Hobby Airport (HOU). ... more   less 
Number of rooms
292

Questions & Answers

Questions? Get answers from Hilton Houston Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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