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Hilton Houston Southwest

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6780 Southwest Freeway, Houston, TX 77074-2102
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1 room 1 guest
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451 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sarasota, Florida
Level Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I appreciate the facelift but when you face a freeway what was needed is called "sound proof windows " not a new desk, what was needed was a new A/C to replace the existing one which so noisy it wake you up each time it starts. The staff is great, the hotel is clean, but if can't sleep, why bother... More 

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Miami, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I love a fast easy check in. If I have question's I want them answered. I also don't want the people behind me made at me because the front desk help is working solo. This Hilton is perfect, the check in was fast. Ms. V. was helpful and even with the hotel being under construction I couldn't tell until I... More 

Review collected in partnership with Hilton Hotels & Resorts

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Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hilton Houston Southwest Hotel provided first class service I will always remember. The Front Office Supervisor, Van Valentine is a true professional and made sure I felt welcome. Her energy and passion for the work she do made me as a guest feel like I made the best choice by booking a reservation here. Most importantly, during my stay... More 

Was this review helpful? Yes 1
Rizwan M, Manager at Hilton Houston Southwest, responded to this review

I appreciate you taking the time to write a review of your stay. I am so glad to see that your service at the Hilton Houston Southwest was first class. Our associates are passionate about hospitality and giving our guest Excellent service. I am glad that you found our newly renovated rooms to be spectacular. I look forward to having... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

She engages. She understands the need to smile, She welcomes all travelers, and knows quite a few guests by name. he was stuffing cookies and ringing up my grape juice at the same time. Hire more of her. Great value, and great gift shop lady. Kele Agi - Leisure travel.

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Rizwan M, Manager at Hilton Houston Southwest, responded to this review

Thank you for your review of our hotel. We truly appreciate your comments regarding our associates and our General Manager Maggie Rosa. We're delighted that you enjoyed your stay with us and look forward to seeing you back at the Hilton Houston Southwest very soon. Rizwan Marfani Asst. General Manager More 

Miami, Florida, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If you have stayed at one Hilton you have stayed at them all. However I will have to say that the rapid and speedy service provided to me by this Hilton is the absolute best! Ms. Van was waiting for my arrival as well as providing me any and all answer's to my question's.

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hilton Houston SW recently and was pleasantly surprised at the hotel and the location. Note that some floors are still undergoing renovation, but the ones that are complete are worth checking out. Because of this new renovation, the hotel is a great value near the Galleria area of Houston. In this day and age of hotels... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Wanted to write a review on the overall experience which is comfortable, friendly, and peaceful, despite recent renovations, the staff makes it very accommodating. Specifically impressed by the Breakfast chef - Walter, his omelets are amazing!!! Leticia Mendez works in the morning breakfast sessions, is friendly, efficient, always pleasant and is the ultimate host.

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New Richmond, Wisconsin
Level Contributor
201 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I wanted to give 4 stars but just could not. We'll call it 3.75. Check in was quick and easy as I arrived very late. I had a local friend tell me this property is not in the best part of town and to reconsider. I emailed the manager ahead of time and asked. He asserted that things we OK... More 

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Houston, United States
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Before writing this review, I wanted to complete several stays within a short period of time, so that I can evaluate the quality of service consistency. It’s extremely important to me that I get the best possible guest’s experience out of my leisure stays. Knowing that the hotel was undergoing a transformation, I had my doubts about the quality of... More 

Was this review helpful? Yes 1
Navarre, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Location under renovation. The room I was in was newly renovated, and nice, although there were some plumbing noise at night. The meeting room was not a good place for a week long computer training class. Construction noise interrupted class many times, and room lighting was too dim. Staff was good and did their best under the renovation. Local area... More 

Review collected in partnership with Hilton Hotels & Resorts

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