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All 451 Houston hotels

Hilton Houston Southwest

3.5 of 5 Hotel   |   6780 Southwest Freeway, Houston, TX 77074-2102
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59%
Ranked #110 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed 4 days ago
Brandon H San Antonio
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302 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
San Antonio
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this property for weeks at a time for over three years. Rizwan, Sam, Lynn, Noe and Paula conatantly work to exceed their guests expectations. The rooms are large and clean and the on-site restaurant does it up right with a hot, made-to-order breakfast or buffet in the morning and a stellar meal for dinner. Every detail... More

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Abbeville, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I am typically an early riser, but the environment in this Hilton facility was so comfortable and quiet, I slept 2 1/2 hours beyond my usual wake-up hour. Our room was very clean, and the desk clerk was very efficient and friendly.

Review collected in partnership with Hilton Hotels & Resorts

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austin, United States
1 review
3 of 5 stars Reviewed 1 week ago

Great service by the evening bar attendant, although they were serverly understaff. Greatly disappointed in that the GM did not return my call as requested. This property and its management team do not live up to the Hilton brand promise

Review collected in partnership with Hilton Hotels & Resorts

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Los Angeles, California
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton Southwest Houston is an older Hilton but CONSTANTLY tries to give their guests excellent service. They actually have greeters standing by the elevators each morning to wish you well each time you leave in the morning. I stayed at the Hotel for 4 weeks in July and was amazed by the help by the front desk. There are... More

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Austin, United States
1 review
2 of 5 stars Reviewed 1 week ago

I stayed here because I was training within walking distance of the hotel and didn't have a vehicle. It would be better to just pay the cost of the rental car and stay further away from the training center. Worst Hilton I've ever stayed in. And definitely do NOT eat at the restaurant, it is not worth the money. The... More

Review collected in partnership with Hilton Hotels & Resorts

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Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Melissa C, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely,... More

Tulsa, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've seen reviews on here commenting on the Houston Hilton Southwest's older styling. And, that's true - the old hotel could use a makeover. And that's something they're aware of there - the manager personally told me a multi-million dollar renovation will be undertaken in the coming months. But I tell you - I stayed there a week in August... More

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Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Davemha, Thank you so much for your business and the feedback. We truly appreciate the recommendation from guest, especially from the one who stayed full week with us. I also appreciate your kind words for the Excellent service provided by my staff. We are looking forward to your next stay. Have an Excellent day! Sam Sarwar More

Rowlett, Texas
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is a little on the old side, and the location is not good at all. Not a good part of town, no places to eat near by (except the strip club right next door...no thanks). Breakfast was included due to my Hilton status. This was not bad, not a lot of variety. I skipped some of the... More

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Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Tex_Fam08, Thank you so much for the feedback. I also appreciate you noticed Excellent service provided by our staff. I am very sorry for the TV and food issues. I assure you It is not conducive to the our high service standards. We will investigate both issues and make sure it doesn't repeat. As per restaurant nearby; we actually... More

lumberton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

great service and very competitive price. we had about 200 people at hotel and handle well. exceptional staff with 24 hours and round the clock service. great hotel for family reunion and restaurants are walking distance.

Review collected in partnership with Hilton Hotels & Resorts

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Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Jignesh P, Thank you so much for the feedback. I am very happy that you enjoyed your family reunion. Please visit us again if you are in the area. Have an Excellent day! Sam Sarwar More

Los Angeles, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The room I stayed first was too much noisy--like I’m sleeping on running cars. I changed to a newer room, but again, that’s noisy and noisy. I decided to adapt to it, by wrapping my head heavily. That’s not fun at all, but at least I could sleep. the room 401 I stayed was poor in venting and the bathroom... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Li G, Thank you so much for the feedback. I sincerely apologize for your inconveniences during recent stay. It is not the first impression we have in mind for our guests. We will use your comments with our executive team to improve our guest experience. My staff and I would like for you to give us another try. Please... More

Plano, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Been staying here for almost 8 years and they never disappoint. Simone is a gem and the entire staff is always ready to help and friendly. Property is a little older but everything is top notch each and every time I'm there. Have to give Paula at the front desk a shout out as well! I'll definitely keep coming back.

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear jonsattic, Thank you so much for the feedback and for your business for past 8 years! I shared your comments with Paula and Simone and they are happy with the recognition. We are looking forward to your next stay. Have an Excellent day! Sam More

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Additional Information about Hilton Houston Southwest

Address: 6780 Southwest Freeway, Houston, TX 77074-2102
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Houston Southwest 3.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Tingo, Hilton Hotels, TripOnline SA, BookingOdigeoWL, Priceline, Hotels.com and Venere so you can book your Hilton Houston Southwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Houston Southwest Hotel Houston
Houston Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#75 Business Hotel in Houston #110 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Stay at the Hilton Houston Southwest hotel, only nine miles from the Sugar Land business corridor, and 10 miles from downtown Houston. Located just off Highway 59 and two miles southwest of Loop 610, this Houston Galleria hotel is three miles from the prestigious Houston Galleria area and offers complimentary local transportation. Centrally located to Houston attractions such as Reliant Stadium and Minute Maid Park, the hotel is 30 miles from George Bush Intercontinental Airport (IAH) and 18 miles from William P Hobby Airport (HOU). ... more   less 
Number of rooms
292

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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