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Hilton Houston Southwest

3.5 of 5 6780 Southwest Freeway, Houston, TX 77074-2102
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Hilton Houston Southwest
Hilton Houston Southwest
Hilton Houston Southwest
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357 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

Hilton Houston is so out of touch with modern trends and NEEDS TO BE RENOVATED AND REFURBISHED as quickly as possible. It is most painful and perplexing that THE GYM HAS NO TOILET FACILITY and guests have to either go to the lobby from the 2nd floor where the gym is located (with their workout gear and sweat!) to relieve... More 

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houston, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Very friendly front desk people,specially Paula!!!!!! we love the breakfast boufet, my familly come to houston often and hilton south west is the place they want to be.the area whole sale shopping is another hotel atraction,every time we want to go shopping the hotel drivers were taking us,we aprecate them for that.

Review collected in partnership with Hilton Hotels & Resorts

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Mcallen, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

hotel close to the expressway. it is very noisy, seems they forgot to sound proof the walls and windows, you can hear traffic all day and night long. mattress very old and cheap. tried them in three rooms and all were sagging. and extremely uncomfortable air condition is noisy and not in good condition.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Rizwan M, Manager at Hilton Houston Southwest, responded to this review

We appreciate your candid review of our property. Please accept our sincere apology about you experience with noise and comfort of the bed. Our executive management team will be addressing all of those issues in an extensive renovation coming up in early 2015. We like to focus on the voice of our guest so we can be the desitnation of... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The entire establishment was immaculately clean. The clerk who checked me in learned my name and was able to recommend services to me based on things he noticed about items I was carrying. Everything felt very personalised. The lady who tended the bar and served my dinner was the same way. Not the "I'm being paid to smile and serve"... More 

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Houston, Texas, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

THE GOOD: This hotel has the most AMAZING STAFF ever. Everyone from the front desk, bar tender, room service, maid service, security, and especially the maintenance staff. Adonis (maintenance) came the next morning to check put my a/c problem and was extremely nice. I was checking out that morning and there were no carts to help carry my stuff downstairs.... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

For the past several years I have been visiting family in Houston Texas every 3-4 months. I have stayed in many 3-4 Star hotels and have been very dissapointed.My family and lodged in your hotel and I will never book any other hotel if possible. 5 star accomodation and wonderful all around experience.Hilton you had me at "Hello".

Review collected in partnership with Hilton Hotels & Resorts

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Atlanta, Georgia
Top Contributor
194 reviews 194 reviews
112 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older Hilton property. The staff are very good attentive and very responsive. Check in was pleasant and fast. The rooms are very dated but exceptionally clean. Everything was in working order. The major complaint was the bed specifically the mattress that was awful. I could not get comfortable and slept poorly because of the lack of support.... More 

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Houston, TX, United States
1 review
5 of 5 stars Reviewed 1 week ago

Kiara was great as well as the other staff members... The young lady that works at Starbucks in the morning was the best part of our morning, She was friendly and very kind, rooms were nice and clean..

Review collected in partnership with Hilton Hotels & Resorts

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Plano, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

On all my trips to Houston the last 10 + years I have always stayed at this Hotel. I have learned my way around Houston from this hotel and have thoroughly enjoyed all my stays. The staff is exceptional in providing for all my needs both business and personal. Rizwan Marfani, Maggie Rosa and Noe ( in the lounge) epitomize... More 

Was this review helpful? Yes
Rizwan M, Manager at Hilton Houston Southwest, responded to this review

Dear Mr. Mc Lean, Thank you for your continued years of business with the Hilton Houston Southwest! We value you as a diamond HHonors guest, and a family member. Please continue to let us know how we can make your stays more comfortable. Thank you again for your comments, and we look forward to serving you for many more years... More 

San Francisco, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Comfortable room, up to date furnishings, good food at the restaurant, and nice staff. It is on the highway in Southwest Houston, which was perfect for me to access the meetings I needed to attend. I did not hear any highway noise despite being on the highway side of the hotel. Hotel van dropped me at local sites. I used... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Rizwan M, Manager at Hilton Houston Southwest, responded to this review

Thank you for your wonderful review of our property. We're glad to see that you enjoyed our restaurant and our wonderful staff. We take great pride in our customer service and it's our goal to ensure our guest are valued, cared for and respected. We look forward to welcoming you back to the Hilton Houston Southwest. Rizwan Marfani Asst. General... More 

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Additional Information about Hilton Houston Southwest

Address: 6780 Southwest Freeway, Houston, TX 77074-2102
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Houston Southwest 3.5*
Number of rooms: 292
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Priceline, Expedia, Hilton Hotels, Agoda, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Hilton Houston Southwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Houston Southwest Hotel Houston
Houston Hilton
Hotel Style:
#66 Business Hotel in Houston

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