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Hilton Houston Southwest

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6780 Southwest Freeway, Houston, TX 77074-2102
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BED & BREAKFAST
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Hilton Houston Southwest
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441 Reviews from our TripAdvisor Community

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Traveler rating
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    106
    92
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    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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4 of 5 stars Reviewed 2 days ago NEW

It was a great experience. Service was really good. Every staff were very good and friendly. I had been here for 3 Weeks for 2 times. The have made a feeling like I am at home. Issues are sorted out very fast. Especially I would thank Mr.Rizwan(Assistant GM), Syed Shah(Staff) and Saud Quisar.

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Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

After being disappointed January 2015, I wanted to give Hilton Houston another chance. I received comp for the hotel stay. I asked for 2 queen, but bc of hotel being over-booked, they put me in the king bed room. The king bed in the 12th floor on the highway side was nice and comfortable, even for 4 people. (The couch... More 

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Austin, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

We just stayed for one night, and our experience was not good. There was one broken elevator. We used the hotel laundry/microwave facilities. The microwave was super dirty, 2 washers and two dryers of the 4 was broken. Fortunately, there was at least one open at the time we went. Free service was good. We stayed on the 8th floor... More 

Review collected in partnership with Hilton Hotels & Resorts

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Rizwan M, Manager at Hilton Houston Southwest, responded to this review

Thank you for your review of our hotel. I would like to sincerely apologize that you had issues with your recent stay with us. We are passionate about giving our guests a clean and comfortable stay every time. I am so sorry that we missed the mark. with you. Please reach out to me so that I can make the... More 

Abilene, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great hotel and excellent staff, but don't plan to sleep if you get stuck in a room on the freeway side of the hotel. The window glass is insufficient noise barrier against Houston motorcycle races from 11:00 p.m. until after 2:00 a.m.

Review collected in partnership with Hilton Hotels & Resorts

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Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed here a few times over the 2015 Q2. The hotel is going through a renovation, but it is hardly noticeable and nor is it inconvenient. The updated rooms are to Hilton's standards and the facilities are excellent. The one most noteworthy aspect of the hotel is the front desk. I have had a few issues and Van... More 

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New Orleans, Louisiana
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Positives: -Free parking -Frige in room -Precor equipped gym -Pool (only 4'6'') -I arrived to breakfast a little late, but the kitchen supervisor Raymond Arazo was very accommodating! Negatives: -Under construction and water was shut off from 10 a.m.-2p.m.!! -No executive lounge (but given waivers for a free drink and breakfast)

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Lafayette, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay at the hotel very much. Booked them thru Group Services and had a little trouble with that. Hotel was great. Everything was clean. They were doing some repairs to the hotel and you barely noticed. Pool area was clean also.

Review collected in partnership with Hilton Hotels & Resorts

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Austin, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Pros: clean, staff was nice, free wifi, water with fruit set up in lobby, free parking, front desk called before letting the pizza delivery up to my room, easy to check in and out. Cons: no coffee set up in lobby, no complimentary breakfast, no fridge or microwave in the room.

Review collected in partnership with Hilton Hotels & Resorts

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Chicago, Illinois
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I used Priceline and ended up staying here. Sometimes hotel service isn't as friendly when they realize you used Priceline. The staff here was fantastic. Pros: -Large room -Curtains can be drawn to make the rooms very dark, even in summer -Swimming pool (I didn't use it but it looked great) -Very friendly staff -Quiet, private rooms -Free Wifi Cons:... More 

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Rizwan M, Manager at Hilton Houston Southwest, responded to this review

Thank you for your review about your recent stay. We take great pride in making sure all of our guest are cared for, valued and respected. We're glad that you found our rooms to be spacious and comfortable. We are in the process of making our hotel even more accommodating and will be adding mini refrigerators in every room as... More 

San Antonio, Texas
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No stayed at this hotel with a group of friends for a trip to Houston. It was a nice and functional hotel with every necessity. It was fairly close to where we wanted to go an visit and the staff was very welcoming and helpful. The hotel seems a bit older but it's well maintained. I would definitely stay here... More 

Was this review helpful? Yes
Rizwan M, Manager at Hilton Houston Southwest, responded to this review

Thank you for your review of our hotel. We're glad that you found the hotel service to be welcoming and helpful. We take pride in maintaining our hotel and giving our guest world class Hilton service. We hope to see you again soon. Rizwan Marfani Asst. General Manager More 

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