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Hilton Houston Southwest

3.5 of 5 6780 Southwest Freeway, Houston, TX 77074-2102
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Hilton Houston Southwest
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Hilton Houston Southwest
Hilton Houston Southwest
Hilton Houston Southwest
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328 reviews from our community

Traveler rating
    109
    81
    72
    42
    24
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35
32
32
194
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Brownsville, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Staff is very helpful and friendly, accommodations are great, restaurant and bar have great service and clean with professional staff. The location is near downtown, restaurants nearby, many shopping destinations and Galleria area. Free parking.

Review collected in partnership with Hilton Hotels & Resorts

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Batonrouge, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

over all good only thing break fast not good ,lamps are old ,carpet is old, good location we always comes on hollcroft street for shoping & use this hotel . frond desk manager Ms Same ,he is very good .

Review collected in partnership with Hilton Hotels & Resorts

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1 review
5 of 5 stars Reviewed 6 days ago NEW

1. Great Hotel, clean, helpful staff, friendly, good bar, comfortable beds, and affordable. 2. Conveniently located. Galleria is 10 minutes away. Freeway close. 3. There are several good ethnic restaurants one small block away. I like the London Sizzler. 4. Would return to this location next time I go to Houston for business or leisure.

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Gleeson. AZ
Top Contributor
142 reviews 142 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a brief stay for business, hotel staff was excellent. The room was clean and spacious. Had dinner in the hotel restaurant, nothing fancy but was good. The hotel was conveniently located to my meetings.

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Atco, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My experience with this hotel was positive starting with personal help from the Manager Riz before I even arrived. He made sure my issues we addressed and handled before my arrival. The room was comfortable and the bed was great. I have arthritis and some hotel beds are torture. I slept very well here. Their intention to make the stay... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Edmonton
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here primarily because it was within walking distance to our US office in Houston. Hotel is surrounded by freeways and businesses so the surrounding area isn't very walkable. Staff were great, no complaints at all. Food was just OK. Breakfast was quite good. Rooms were fine and bed was comfortable.

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1 review
4 of 5 stars Reviewed 1 week ago

With hotel prices in Houston often >$200 for even entry level hotel chains, the Hilton SW offers great value due to its slightly less-than-ideal location off the southwest freeway. However, if one has a map or GPS, one can easily use the surface streets to reach the popular Galleria area in about 10 minutes.

Review collected in partnership with Hilton Hotels & Resorts

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1 review
3 of 5 stars Reviewed 2 weeks ago

When my sister and I arrived at the hotel at 1:00 AM, we were exhausted from nearly 12 hours of flight delays and travel glitches. The front desk clerk seemed pleasant and accommodating. However, he lied about the amount of pillows per bed when I requested extras. He also misinformed us that the bar was no longer serving alcohol. Found... More

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Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Aurora W, Thank you so much for your feedback. I am very sorry that you didn't enjoy your stay. I will share your comments with executive team and we will address them. Please feel free to contact me if there is anything I can do. Have an Excellent day! Sam Sarwar sam.sarwar@hilton.com 713-735-6117 More

Orange Beach AL
1 review
5 of 5 stars Reviewed 2 weeks ago

A nice hotel with a great staff. Julian helped me at check in. He made me feel like a guest in his home. It was so hot the day I checked in...He offered me some bottled water right away. The hotel has a FREE guest laundry. I am a frequent business traveler and I can't recall having that in years.... More

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear THK630, Thank you for the feedback. We take pride in providing Excellent Service so I truly appreciate that you acknowledged Excellent Service by Julian, one of the Excellent associates at the hotel. Thank you so much for your business. We look forward to your next visit. Have an Excellent day! More

St John's, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for almost 5 weeks on a business trip to Houston, so I think I was there more than long enough to have a good idea of what this place is like. First the downside: this hotel is not in a very good part of town. By all accounts, you wouldn't go out walking around by... More

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear NewfieLou, Thank you so much for your feedback. I am happy that you noticed Excellent service of my staff. We take great pride in our Excellent Service. I am happy to report that we are going through major renovations in few months which will address some of your points you mentioned. Thank you so much for business, we really... More

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Additional Information about Hilton Houston Southwest

Address: 6780 Southwest Freeway, Houston, TX 77074-2102
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Houston Southwest 3.5*
Number of rooms: 292
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Also Known As:
Hilton Houston Southwest Hotel Houston
Houston Hilton

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