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All 451 Houston hotels

Hilton Houston Southwest

3.5 of 5 Hotel   |   6780 Southwest Freeway, Houston, TX 77074-2102
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58%
Ranked #114 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed 4 days ago
KEVIN C
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284 people have reviewed this hotel

Traveler rating
    90
    72
    62
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161
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is an awesome place to stay. The entire staff is all about top notch service. My wife and I travel a lot and we always look forward to our stay here in Houston. The executive lounge is very comfortable and an added bonus.

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear Kevin C, Thank you for your feedback. We really appreciate your business and it shows in the service we provide. We are looking forward to serve you on your next stay. Have an Excellent day! Sam Sarwar Front office manager More

Houston, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

The bathroom was to small you could not sit without closing the door. We were suppose to get free breakfast but it was not given. The staff was friendly and somewhat helpful. The location was terrible.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am happy that you noticed excellent service provided by my staff and I am sorry for your overall experience. I would like to discuss your recent stay.... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

One word.......perfect. The price was absolutely amazing for such a beautiful hotel. It was perfection from the start. The ease of check-in and check-out, location of the room, service, staff, breakfast, everything was top notch. The room was absolutely quiet with no disturbances that allowed for a peaceful night of much needed rest. The rooms were clean, and very spacious.... More

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Dear RFDisturbance, Thanks for your Excellent feedback. My staff and I really appreciate your business. We can wait to serve you again in August. Please feel free to reach me directly if there is anything I can do to make your next stay Excellent again. Have an Excellent day! Sam Sarwar Front Office Manager sam.sarwar@hilton.com More

Kingsport, TN
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very pleased with this hotel. I only stayed for 2 nights and didn't get to eat at the in-house restaurant. The room was nicely decorated and appeared to have been recently remodeled. Thankfully, the AC worked well, as it was over 100 degrees outside both days. They allowed me to check in almost an hour early, at no... More

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Thank you so much for your feedback. I will make sure to investigate the lighting issue in parking lot with our executive team. We always look for guest feedback to improve our hotel. Please feel free to contact me back if there is anything I can do. Have an Excellent day! Sam Sarwar Front Office Manager More

Weslaco, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel staff was very friendly and I received excellent customer service. The room was absolutely great and the location was easy to get to. Even though we only stayed overnight, we immediately noticed at what a wonderful hotel this was. I would highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Thanks for your feedback. I am very happy that you noticed Excellent Service of my staff. I will share your comments with my staff. We look forward to your next visit. Have an Excellent day! Sam Sarwar More

Lavon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

This Hilton location is really nice. As a traveler, it's really nice to have the hotel right off the freeway for easy access yet not have heavy traffic. The fitness center at the hotel has a nice selection of equipment and free weights. There's also plenty of room to spead out. The room was very, very comfortable and well air... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Thank you so much for your feedback. I am happy that your enjoyed your recent stay. Looking forward to your next stay. Have an Excellent day! Sam Sarwar More

1 review
5 of 5 stars Reviewed 1 week ago

I have to be honest. After doing research on the area, we were very hesitant to stay at this hotel. We were blown away with Sumiyyah and Paula's greeting. BLOWN AWAY! We did not give much notice at all, but Sumiyyah had the room set up with a hand written Happy Anniversary card. My wife was simply amazed that I... More

Was this review helpful? Yes
Sam S, Front Office Manager at Hilton Houston Southwest, responded to this review

Thank you so much for the feedback and recognizing Paula and Sumiyyah! They are excited that you appreciate their hard work. We are honored that you chose to stay with us for your anniversary. We are looking forward to your next Excellent stay in near future! Sam Sarwar More

Seattle, Washington
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times. The staff is always friendly, helpful and would go out of their way to resolve any problems. The hotel is clean, well maintained and comfortable. Would recommend to others, and intend to stay here again.

Was this review helpful? Yes
Carrollton
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I wanted to take a minute to send you a note regarding one of Hilton’s associates. Her name is Paula, she works at the Front Desk. I started staying at your Hotel around the first of June. I picked this particular location because it is close to my job. The first time I arrived, Ms. Paula was working the front... More

Was this review helpful? Yes
Cleveland, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

We travel to Houston for business at one week intervals about three times a year. The Hilton Houston Southwest has been affordable and we have experienced the best service out of all the hotels we stay. The breakfast is great and the staff is always friendly with even greeting you in the morning when you leave the elevator. Great job... More

Was this review helpful? Yes
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Additional Information about Hilton Houston Southwest

Address: 6780 Southwest Freeway, Houston, TX 77074-2102
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Houston Southwest 3.5*
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TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Travelocity, Tingo, TripOnline SA, Hilton Hotels, getaroom.com, BookingOdigeoWL, Hotels.com, Venere and Agoda so you can book your Hilton Houston Southwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Houston Southwest Hotel Houston
Houston Hilton

51 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#68 Business Hotel in Houston #114 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Stay at the Hilton Houston Southwest hotel, only nine miles from the Sugar Land business corridor, and 10 miles from downtown Houston. Located just off Highway 59 and two miles southwest of Loop 610, this Houston Galleria hotel is three miles from the prestigious Houston Galleria area and offers complimentary local transportation. Centrally located to Houston attractions such as Reliant Stadium and Minute Maid Park, the hotel is 30 miles from George Bush Intercontinental Airport (IAH) and 18 miles from William P Hobby Airport (HOU). ... more   less 
Number of rooms
292

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