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Hilton Houston Plaza/Medical Center

#140 of 468 Hotels in Houston
Certificate of Excellence
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6633 Travis Street, Houston, TX 77030-1308
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Hilton Houston Plaza/Medical Center
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Hilton Houston Plaza/Medical Center
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335 reviews from our community

Traveler rating
    120
    98
    68
    31
    18
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75
33
22
174
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We used the valet the first night we checked in. In the morning when we went to get the car out to get to our meeting there was no one at the valet station. When we asked the front desk their response was there should be someone there and did not offer us any more help. Finally after waiting about... More 

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Round Rock, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff friendliness and responsiveness were excellent. The room was large, clean and comfortable. The location is in a lovely, clean part of the city and near the hospitals and many Houston attractions. We will return soon!

Review collected in partnership with Hilton Hotels & Resorts

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Lake Worth, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a very good hotel specially if you travel for medical reasons. It is located in the middle of the best facilities (Hospitals, Clinics, etc.) Houston TX offers. The entire facility is very clean, service is great, The all roomy designed as small suites, very roomy. Two bathrooms, one in each room. I won't hesitate to stay there again.

Review collected in partnership with Hilton Hotels & Resorts

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Georgetown, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked two double double rooms for my family to be close to my husband who was in Methodist Hospital. The parking garage is a little narrow as it is an older property but the check in was flawless, the suite huge and uncluttered with a wet bar and refrigerator. Very comfortable space to get together and relax. Plenty of... More 

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Dallas, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The location was exceptionally good for the business I was doing. The hotel was stinky - damp & foul smelling. Not only in my room, but in other parts of the hotel as well. The hotel was relatively expensive - which would have been OK if it didn't smell so bad.

Review collected in partnership with Hilton Hotels & Resorts

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for taking the time to share your feedback about our hotel. We apologize we were not able to provide you with the quality of services and amenities you deserve. Because travel is very important, we try hard to make sure all our guests have a rewarding experience at our hotel. I do want to pass along that we... More 

Tulsa, Oklahoma
Top Contributor
127 reviews 127 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed on the 19th floor this visit and faced Rice University. So so very quiet! The room has been remodeled in Art Deco theme. I love this hotel and stay here for all my checkups, they also have a shuttle to area medical centers.

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for your wonderful review. We are delighted that you enjoyed your stay. The view to the West from the top floors is one of the best in the city. We hope to see you back soon! More 

Santa Fe, New Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is a nicely kept up older hotel. I was very disappointed in the internet. It was exceptionally slow, so much so that it was nearly useless much of the time during evening and early morning hours. The shower was quite old and was not as controllable as I would like and it put out an unusually small amount of... More 

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for taking the time to share your comments. We recently doubled the amount of bandwidth with our provider to help support the growing number of devices. Based on your comments, we will have them verify the equipment is all operational. More 

Baton Rouge, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Fire alarm sounded in middle of night. Front desk said don't worry it was nothing. Nothing to them...but to me trying to sleep it was plenty. I was there for business and had to work with no sleep. The room was ok but I have stayed in cleaner rooms. I did not receive anything for being a Hilton Honors member.

Review collected in partnership with Hilton Hotels & Resorts

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for sharing your comments. I believe I understand how disconcerting it can be to hear an alarm at night while you are traveling. I apologize that your sleep was interrupted. As I'm sure you can appreciate, its important that they alert us to any type situation. Thank you for staying with us and we hope to see you... More 

Whitehouse, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Seemed a little outdated. Had to jiggle the flusher on the toilet to keep the toilet from running all the time. Staff was very good and helped when needed. Stayed there while taking care of Mother-in-Law. She was in Memorial Hermann Hospital. Location is very good for the hospitals. Also, they will shuttle you every 30 minutes to and from... More 

Review collected in partnership with Hilton Hotels & Resorts

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New Orleans, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

convenient, free shuttle service, takes the added stress out of a difficult situation, nice neighborhood, pleasant surroundings, close to public park & golf course. I don't know what else to say, frankly it's a Hilton Hotel, I think we all know what that's like - nice!

Review collected in partnership with Hilton Hotels & Resorts

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