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Hilton Houston Plaza/Medical Center

3.5 of 5 6633 Travis Street, Houston, TX 77030-1308
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Certificate of Excellence 2014
Hilton Houston Plaza/Medical Center
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Hilton Houston Plaza/Medical Center
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295 reviews from our community

Traveler rating
    105
    88
    62
    26
    14
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61
30
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155
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Lavaca, United States
1 review
2 of 5 stars Reviewed yesterday NEW

this hotel is really close to the medical ctr. No valet on the weekend so plan on parking your on car. Room service food was not the best, might be better in the restaurants. But the staff was friendly!

Review collected in partnership with Hilton Hotels & Resorts

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Durango, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at this hotel because of its proximity to the Texas Medical Center and the fact that the hotel offers a free shuttle service to the Medical Center (and other locations within a 2 mile radius of the hotel). Unfortunately, on our first shuttle departure (scheduled for 7am for a 7:30 appointment), the driver was 20... More 

Review collected in partnership with Hilton Hotels & Resorts

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Austin, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This Hilton near the Texas Medical Center was a very pleasant surprise. Although one entrance is underground and very urban, the true front door is across from Rice University and a lovely part of residential Houston. I was given a small suite with a lovely view, and the front desk staff was extremely helpful.

Review collected in partnership with Hilton Hotels & Resorts

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St. Albans
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The room was very good quality; clean spacious and comfortable. Parking was easy. the location was very good for my needs. Food in bar was fine. Breakfast was very good. Staff were friendly and helpful

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Austin, Texas
Top Contributor
100 reviews 100 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying in Houston for their excellent hospitals can be nerve-wracking, but this Hilton helps with its convenience to the hospitals and also the parks and museum district. The staff is friendly and efficient.

Review collected in partnership with Hilton Hotels & Resorts

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United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The room was very good quality; clean spacious and comfortable. Parking was easy. the location was very good for my needs. Food in bar was fine. Breakfast was very good. Staff were friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts

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Contributor
20 reviews 20 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This is my third time and it has not changed so far. The staff is very helpful but they can not cope with the burden of work as a few guys so they need some more friends. The breakfast is literally inadequate sometimes you can not get even a cup of tea. You have to pay parking fee if you... More 

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry for the disappointing service that you received; I will make sure to address these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback helps us to improve. We hope you will stay with us again the next time... More 

Northern California
Top Contributor
61 reviews 61 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So all complaints are completely overshadowed by the huge suite we stayed in for a fraction of the price it normally goes for. That said ;) here's the good: the suite had tons of space, a large sitting area with sofa, two 2 comfy chairs, desk/work area, large tv and wet bar with fridge and storage...and a half bath. The... More 

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Houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I highly recommend this hotel when visiting the Texas Medical Center. Near the train, Hobby Airport, Reliant Stadium, and many commercial establishments. Rates are reasonable. Service is excellent. Very convenient for those unacquainted with the city or medical center. Parking available on site.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for a wonderful review of the hotel. We are delighted that you enjoyed your stay and look forward to your return. More 

New York, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Excellent staff who were all helpful and professional. The shuttle service is great and very helpful for people out of town. The heating in my room did not work. I turned it up to 86 degrees and it would not get warm. Great location for Rice University, Medical Center, and not too far from Galleria and downtown area.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for review. I apologize that you experienced a problem with the heater. I appreciate your kind comments regarding the staff and shuttle service. We look forward to seeing you in the future. More 

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Additional Information about Hilton Houston Plaza/Medical Center

Address: 6633 Travis Street, Houston, TX 77030-1308
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Houston Plaza/Medical Center 3.5*
Number of rooms: 183
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Also Known As:
Hilton Houston Plaza Hotel Houston
Houston Hilton
Hotel Style:
#67 Business Hotel in Houston

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