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All 451 Houston hotels

Hilton Houston Plaza/Medical Center

3.5 of 5 Hotel   |   6633 Travis Street, Houston, TX 77030-1308
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67%
Ranked #105 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Vickie M Houston, United States
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255 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Houston, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

In-room safe didn't work for half of trip, despite multiple reports and requests for service. Trips to/from room/garage was ridiculous. Garage machine ate my ticket. Key cards locked me out TWICE in an hour, necessitating trips to lobby (18 floors). One of only 2 elevators stopped working. Thankfully, no one was stuck on it!

Review collected in partnership with Hilton Hotels & Resorts

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Rancho Santa Fe, United States
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago NEW

Location great for Texas Med. Ctr and Rice Univ. Hotel provides complimentary shuttle service to 2-mile radius of hotel. Room size good. Staff is generally friendly and helpful. Amenities are basic and minimal. Furnishings are very basic, but room is generally clean.

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2 reviews
3 of 5 stars Reviewed 1 week ago NEW

An average hotel in a good location. The rooms are nice but furnishings dated and dusty in appearance. The restaurant furnishing reminds one of the early 70's but the service staff is attentive and the food is good and prices acceptable. Not worth the valet service of 20 dollars.

Review collected in partnership with Hilton Hotels & Resorts

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Dallas, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Suites are huge; living room, room and two bathrooms. The restaurant is very elegant and serves great buffet breakfast. It is two minutes walking from the Medical Center and five minutes from Rice University. You can also take the metro from the hotel; so do not need a car to go to the museums, or downtown.

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Overland Park, Kansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as it was close to MD Anderson. The receptionist, Jasmine, was excellent. The rooms were fine. We did not get the rate quoted and the supervisor was very smug. When I asked for the General Manager, it was like asking for the Presidents name. We ate at the hotel restaurant and I ordered a french... More

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for your feedback. We regret we were not able to provide you with the dining experience you expected. We are constantly updating our menu offerings and your comments will help us improve in this area. We hope you will consider staying with us the next time you are in the area. More

Houston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose to stay in town overnight for early morning testing at Med Center. My husband was using a walker so I was thankful for extremely helpful and courteous staff. We ordered room service plus ate in restaurant and found quality and selection of food above average. Had a beautiful view of Rice Stadium.

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for taking the time to share your thoughts on your recent stay. We are delighted that you had a great experience. We look forward to hosting you again in the future. I will share your comments regarding the food and staff members with the rest of the team. More

Masaya, Nicaragua
1 review
5 of 5 stars Reviewed 3 weeks ago

Hilton Houston Medical Plaza offers easy access to many destinations near downtown. I strongly recommend this hotel. It provides a such a quiet place to stay, and its facilities are amazing. The warmth of the staff is one of a kind!!

Review collected in partnership with Hilton Hotels & Resorts

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for the wonderful comments regarding the staff. We take great pride in providing excellent customer service to all our guests. We look forward to your return. More

Arlington, VA, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

not your typcial Hilton hotel with full service and aminities for frequent travelers. Unless you have business relating to the medical center, there is really no reason to stay at this hotel. It is pretty much in the middle of nowhere.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for your feedback. We are constantly updating our menu offerings and your comments will help us improve in this area. We hope you will consider staying with us the next time you are in the area. More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Lobby was beautiful. Room was spacious and clean. The staff I dealt with were courteous and professional for the most part. Stayed Mon-Fri, hotel was at capacity toward the weekend. The pool was nice and not crowded in the evening. Good selection and quality of room service. Nice lounge in lobby. Hotel has a shuttle and is within walking distance... More

Was this review helpful? Yes
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for your wonderful review of our staff and property. We are delighted that you enjoyed your stay with us. We look forward to your return. More

Ventress, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This is an old hotel. However, staff makes up for it. Easy access to MDA and good shuttle service. Very close to Rice University and the Museum District and to one of the train stations (Dryden TMC). Great jogging and walking trails close by.

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Houston Plaza/Medical Center

Address: 6633 Travis Street, Houston, TX 77030-1308
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Houston Plaza/Medical Center 3.5*
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Also Known As:
Hilton Houston Plaza Hotel Houston
Houston Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#68 Business Hotel in Houston #105 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Hilton Houston Plaza/Medical Center hotel is located in the heart of the Texas Medical Center, the largest medical facility in the world, and is on the doorstep of Rice University. We offer complimentary shuttle service around the extensive medical center complex and surrounding areas.Our rooms and 720-sq.ft. suites provide views of the Houston skyline, and we host two onsite dining options for your breakfast, lunch and dinner needs. ... more   less 
Number of rooms
183

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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