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Hilton Houston Plaza/Medical Center

3.5 of 5 6633 Travis Street, Houston, TX 77030-1308
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Certificate of Excellence 2014
Hilton Houston Plaza/Medical Center
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Hilton Houston Plaza/Medical Center
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297 reviews from our community

Traveler rating
    107
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    62
    26
    14
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157
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montgomery, United States
1 review
5 of 5 stars Reviewed 1 week ago

This property is close to MD Anderson Hospital and they accommodate my husband and I very well. Love the food. Good bar. Hilton's shuttle runs to the hospital and other surrounding medical buildings. Staff fabulous.

Review collected in partnership with Hilton Hotels & Resorts

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for your wonderful review of the hotel and our staff. We are delighted that you enjoyed your stay. We look forward to seeing you on your next trip to Houston. More 

Cuero, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here several times when seeing doctors in the Medical Center. The staff, the hotel and the restaurant are always top notch. It is so convenient and their staff goes out of their way to accommodate your needs.

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

I truly appreciate you taking the time to share your kind comments on the staff and the hotel. We take great pride in taking care of our guests. More 

Port Lavaca, United States
1 review
2 of 5 stars Reviewed 1 week ago

this hotel is really close to the medical ctr. No valet on the weekend so plan on parking your on car. Room service food was not the best, might be better in the restaurants. But the staff was friendly!

Review collected in partnership with Hilton Hotels & Resorts

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the disappointment with your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future More 

Durango, United States
1 review
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel because of its proximity to the Texas Medical Center and the fact that the hotel offers a free shuttle service to the Medical Center (and other locations within a 2 mile radius of the hotel). Unfortunately, on our first shuttle departure (scheduled for 7am for a 7:30 appointment), the driver was 20... More 

Review collected in partnership with Hilton Hotels & Resorts

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

Thank you for your comments. We use all of the comments to continually evaluate our level of service. I am happy to pass along that we will be starting a major renovation that will touch every aspect of the property. We hope to see you again in the future. More 

Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Hilton near the Texas Medical Center was a very pleasant surprise. Although one entrance is underground and very urban, the true front door is across from Rice University and a lovely part of residential Houston. I was given a small suite with a lovely view, and the front desk staff was extremely helpful.

Review collected in partnership with Hilton Hotels & Resorts

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St. Albans
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The room was very good quality; clean spacious and comfortable. Parking was easy. the location was very good for my needs. Food in bar was fine. Breakfast was very good. Staff were friendly and helpful

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Austin, Texas
Top Contributor
100 reviews 100 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying in Houston for their excellent hospitals can be nerve-wracking, but this Hilton helps with its convenience to the hospitals and also the parks and museum district. The staff is friendly and efficient.

Review collected in partnership with Hilton Hotels & Resorts

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United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was very good quality; clean spacious and comfortable. Parking was easy. the location was very good for my needs. Food in bar was fine. Breakfast was very good. Staff were friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This is my third time and it has not changed so far. The staff is very helpful but they can not cope with the burden of work as a few guys so they need some more friends. The breakfast is literally inadequate sometimes you can not get even a cup of tea. You have to pay parking fee if you... More 

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Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry for the disappointing service that you received; I will make sure to address these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback helps us to improve. We hope you will stay with us again the next time... More 

Northern California
Top Contributor
61 reviews 61 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

So all complaints are completely overshadowed by the huge suite we stayed in for a fraction of the price it normally goes for. That said ;) here's the good: the suite had tons of space, a large sitting area with sofa, two 2 comfy chairs, desk/work area, large tv and wet bar with fridge and storage...and a half bath. The... More 

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Additional Information about Hilton Houston Plaza/Medical Center

Address: 6633 Travis Street, Houston, TX 77030-1308
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Houston Plaza/Medical Center 3.5*
Number of rooms: 183
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Also Known As:
Hilton Houston Plaza Hotel Houston
Houston Hilton
Hotel Style:
#62 Business Hotel in Houston

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