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Houston Marriott Medical Center

#97 of 470 Hotels in Houston
Certificate of Excellence
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6580 Fannin Street, Houston, TX 77030
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Houston Marriott Medical Center
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355 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beaufort, South Carolina, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Fabulous 4-day stay for my wife and I while going to MD Anderson for cancer quarterly testing and check-up. Outstanding bed comfortable surroundings, HVAC and WiFi (free) that works. Wonderful shower with good flow. Fabulous food (2 meals a day there). Wonderful people genuinely concerned about making your stay the best it can be. Great price. Dean Callahan, GM, and... More 

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1 review
2 of 5 stars Reviewed 4 days ago NEW

I used to expect better from Marriott. The team very kind and serviceable. Very nice. Unfortunately their product bad. Old run down rooms. I struggled to get internet service. I had room service for dinner and it was terrible. Poorly serviced. A Cesar salad with no dressing, old run down tray. I felt in a run down 2 star hotel.... More 

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Omaha, Nebraska
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great location for all the medical centers in the area. Standard Marriott rooms. Mine had some mold issues or it would have had a higher rating. Staff is friendly. Bar and restaurant are nice and good quality, but pricey. Starbucks in the lobby for a quick breakfast but nothing free for breakfast, lunch or dinner here.

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Roxann C, Executive Administrative Assistant at Houston Marriott Medical Center, responded to this review

Dear Karen, Thank you for bringing this to our attention. We take matters such as this very seriously. Please contact me directly at 713.770.8118 to further discuss your stay. I would really appreciate the opportunity to find out more about your stay with us. Sincerely, Roxann Cisneros Executive Administrative Assistant roxann.cisneros2@marriott.com More 

cincinnati, United States
5 of 5 stars Reviewed 5 days ago NEW

I want that my experience here in the executive floor make it feel like home. Evelyn greets you with a wonderful smile and her kindness make you feel at home at your own dinner table. She is excellent.

Was this review helpful? Yes
Roxann C, Executive Administrative Assistant at Houston Marriott Medical Center, responded to this review

Thank you for choosing Houston Marriott Medical Center Hotel. One of our key priorities is to provide the highest level of friendly and courteous service. We appreciate your feedback and we share your feedback with our team-members, it always inspires them to strive to take excellent care of our guests. The associate you mentioned in your review will be recognized... More 

Las Vegas, Nevada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had the privilege to stay at this establishment during my first deployment as an American Red Cross volunteer to help the Houston community after the tornados, floods, and tropical storms that hit the area in May and June 2015. From the moment I arrived to check in to the day I checked out, I along with the other Red... More 

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Roxann C, Executive Administrative Assistant at Houston Marriott Medical Center, responded to this review

We enjoyed having you stay with us and are appreciate you expressing your review of our hotel. We are glad to hear about the “OUTSTANDING” service, comfortable bed and delicious food that you experience during your stay with us. We will be sure to share your comments with the entire hotel team. Thank you for choosing Houston Marriott Medical Center,... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at this property while touring Rice University. The location was very convenient to the school and restaurants/shopping. The best part was the shuttle which took us to the school and back and to Rice Village at night. The shuttle drivers were really friendly and they really made our visit so much more enjoyable. It's hard being from out... More 

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Roxann C, Executive Administrative Assistant at Houston Marriott Medical Center, responded to this review

Good Day, Thank you for the great review! We are delighted to hear that you enjoyed your stay with us and that you had the opportunity to enjoy and experience our complimentary shuttle service to the School and Rice Village. Thank you for choosing Houston Marriott Medical Center and we hope that we have the honor of hosting you again... More 

Plano, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So, We came to This Hotel for a Lovely Conference in Houston. We asked that The Hotel put us on a High Floor so that in case We stayed for the Fourth of July, we could see The Fireworks. They first put us on The 23rd Floor facing toward Buildings and Not facing The Fireworks, We went downstairs and They... More 

Was this review helpful? Yes 2
Roxann C, Executive Administrative Assistant at Houston Marriott Medical Center, responded to this review

Thank you so much for choosing the Houston Marriott Medical Center. We really appreciate your feedback from your recent stay with us. I am glad to hear that our staff was able to resign your guestroom in a timely manner for you. There are indeed many great venues to visit and enjoy while staying at the Houston Marriott Medical Center... More 

Muscle Shoals, Alabama
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for our first trip to MD Anderson. The beds were very comfortable. The hotel was clean. Great fitness center and pool. However the friendliness of the staff is what makes this hotel a standout. Every staff member we encountered was friendly. We were stressed and exhausted dealing with medical issues for my dad, and they helped secure... More 

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Cleveland, Ohio
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel service and room were totally acceptable. The location seemed good for the medical centers, but we were in town visiting family nearby. I thought other reviewers might have exaggerated the bar, but the service there was painfully slow (food was good, though!). Servers seemed like we were putting them out by ordering food and drinks. The best part... More 

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Matt M, Manager at Houston Marriott Medical Center, responded to this review

Thank you for taking time to provide feedback about your recent stay with us. I am sorry to hear about your experience in our bar and I would like to gain some additional feedback if you wouldn’t mind. We crave feedback especially when there is an opportunity so we can retrain and improve for future stays. I can be reached... More 

Roeselare, Belgium
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was not 100% clean (markings/striping on mirror door). Huge AC system, works perfectly but very noisy and it looks outdated. Fridge/freezer in cubbard under the TV, emtpy but running. Very noisy, especially during the night. All else was acceptable to fine. Breakfast buffet offers a poor choice, I've seen cheaper hotels doing a much better job than that. A... More 

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Roxann C, Executive Administrative Assistant at Houston Marriott Medical Center, responded to this review

Thank you for taking the time to leave us a review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. Your comments have been shared with the appropriate team leaders. Your feedback is integral... More 

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