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Marriott Houston Airport at George Bush Intercontinental

#202 of 469 Hotels in Houston
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18700 John F. Kennedy Boulevard, Houston, TX 77032
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Marriott  Houston Airport at George Bush Intercontinental
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Marriott  Houston Airport at George Bush Intercontinental
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667 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, United Kingdom
Level Contributor
166 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Arrived here after midnight. Front desk was not able to find my reservation so I had to start searching on my computer for the reservation number. Finally got a room and it was quite big and ok for one night. Very quiet windows were super sound proofed. View onto the runway. Had breakfast in the lounge which was more than... More 

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Huntsville, TX
Level Contributor
115 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My wife AndI live near Houston and came to spend a night with family passing thru en route to a new overseas job. Our rate including all taxes came to $267. That is not unusual for on-airport hotels. However this hotel, which dates back to almost the beginning of the airport, is undergoing a large facelift. Our problems began, though... More 

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IAH_Marriott, Front Office Manager at Marriott Houston Airport at George Bush Intercontinental, responded to this review

Thank you for taking the time to provide us vaulable feedback from your recent stay at our property. It's comments like yours that help us improve and find new and creative ways to enhance our customers' experience. Your valued feedback highlighted a number of areas for improvements that I have since shared with our entire Operation team who join me... More 

San Diego, California
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a typical Marriott. Nothing special, but it does the job nicely should you need to spend the night at the airport. Rooms are on the smaller side, but very clean. Ideal for the business traveller and much nicer than the other local hotel properties.

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Toronto, Canada
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had an unscheduled layover in Houston and ended up at the Marriott at the airport and while the hotel is under a large renovation, the room we were in was recently completed and was very well done and comfortable. The walk from the airport terminal into the hotel to the south tower, with luggage was a bit of a pain... More 

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Boulder, Colorado
Level Contributor
469 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hard to rate this Marriott as it is undergoing a massive renovation (long overdue). As Marriott Platinum, we were upgraded to a huge suite, which was very nice. Two TV's, two bathrooms - perfect. The check-in desk was on the subway (little train) level, and wholly inadequate space-wise. A bench or chairs are sorely needed while you wait. Only one... More 

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IAH_Marriott, Manager at Marriott Houston Airport at George Bush Intercontinental, responded to this review

Buzzy1, Thank you for being a Platinum Marriott Rewards Member. We strive for excellence in customer service and in offering a memorable experiences here at the Houston Airport Marriott. Unfortunately, we did not meet all of your expectations. As you noticed, we are undergoing an extensive renovation of our guestrooms and public space. We understand how these renovations caused you... More 

Pensacola,Fl.
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I were recently stranded at the Houston Airport because of Tropical Storm Bill. We felt fortunate to be able to book a room even though the only thing available was on the concierge floor. The hotel is undergoing renovations, and we stayed in the recently opened tower. The room and bathroom were nicely decorated, clean, but small.... More 

Was this review helpful? Yes 1
Spokane, Washington
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed her both times before we flew out of Houston. This time, the South Tower was done and they were working on the North Tower. It was a hassle to have to go all the way over to get to restaurant, then it was pretty spend. But we did have a fantastic steak dinner. Their lunch menu wasn't much..... More 

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Jacksonville, Florida
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The property is under renovation currently but even the older rooms are very acceptable just need to be a little flexible. The location is absolutely perfect and you can be to your gate in 15 minutes if you have TSA Pre. The staff I can not say enough positive about they have always gone above and beyond with service and... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
112 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here before a flight out of IAH to avoid the bad weather and flooding in Houston. Overall, we have a very pleasant stay and this place is highly recommended (if staying in one of the renovated rooms). Pros and cons are as follows... PROS: - Very nice rooms (if renovated) - Location (actually connected to... More 

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San Miguel de Allende, Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stuck at the airport by a flight change and shocked by the regular rate charged. Left with the feeling that the hotel relies on tired travelers or those who will have their employer pick up the tab. Unfriendly and uncooperative check in staff as well, maybe they are tired of working in a construction zone.

Was this review helpful? Yes 3
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