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Holiday Inn Houston Southwest-Hwy 59S @ Beltway 8

3.0 of 5 11160 Southwest Freeway, Houston, TX 77031
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Holiday Inn Houston Southwest-Hwy 59S @ Beltway 8
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Holiday Inn Houston Southwest-Hwy 59S @ Beltway 8
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19 reviews from our community

Traveler rating
    5
    3
    2
    3
    6
See reviews for
4
5
1
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Shreveport, la
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

I was visiting with family(in-laws) for a reunion. My wife and I, along with our daughter, and my brother-in-law and wife, arrived in the morning and were well received. The 'attendees'--Lillian and Carlos--were very cordial and accommodating to all of our needs. I will be residing again later this year and highly recommend this hotel for any occasion.

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Cranbrook, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 26, 2012

after the flight and usual hang up getting thro immigration we were finaly picked up by our friend becky and taken to holiday inn where we were totaly taken back by all that was there after checking in we went up to our room which had everything you would need 2 queen beds fridge free use of computer and free... More

Was this review helpful? Yes 1
Austin
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 23, 2012

Avoid this hotel in any circumstances! The staff made the reservation a week after I was supposed to arrive and I never got the email confirmation. Of course when I showed up, there was no reservation at my name but charged me twice. One for my stay and the other one for my no show!!! In addition, my toilet was... More

Was this review helpful? Yes 2
Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 20, 2012

The hotel had water leak so they shutdown the hotel. I got a call 1 hour before I was going to check-in. The options given were : 1- Pick a hotel 23 miles from this for the same price or 2- pay more money/points to get a nearby hotel. I understand the emergencies happen and they might have to close... More

Was this review helpful? Yes 3
IHGCare, Guest Relations IHGCare at Holiday Inn Houston Southwest-Hwy 59S @ Beltway 8, responded to this review

Dear welovetravelalot, I am terribly sorry for the inconvenience of having to move. Our water line did break and we regret having to move any one. I would like to discuss your concerns further. I have sent you a private message in effort to obtain more information about your stay. I look forward to hearing from you. Katie J Case... More

San Antonio, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 12, 2012

I have been staying at Holiday Inns (and other InterContinental Hotels Group brand hotels) frequently over the last 3 years, and this is the first time I have been disappointed. In fact, I have stayed at this location previously and was pleased with it. This trip, I was disappointed to find this location has deteriorated. The service was mediocre, the... More

Was this review helpful? Yes 1
Corpus Christi, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 10, 2012

Outside pool was green, inside heated pool and spa was not heated, the ice maker on the 1st floor did not work, Had to go get clean towels the 2nd day, the 3rd day the room still had not been cleaned so had to call front desk and ask for housekeeping. The room smelled like rotten feet. The onsite restaurant... More

Was this review helpful? Yes 1
Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 17, 2012

My room was dirty, the bath was moldy, there were bugs everywhere (cockroaches in the bathtub); there was supposed to be a shuttle - there wasn't, which left me stranded literally on the freeway when the airport shuttle broke down; there was supposed to be a restaurant on property - it was closed; even the in-room coffeepot leaked everywhere. The... More

Was this review helpful? Yes 2
American Expat
Top Contributor
103 reviews 103 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 10, 2012

My husband and I spent four nights here and found the room to be clean, linens changed promptly. We could always find enough to eat on the breakfast buffet and found the gym to be small, but enough to get a decent workout. The location was great for shopping at the Galleria! The service desk people were helpful, which is... More

Was this review helpful? Yes 1
Lagos, Nigeria
Senior Contributor
22 reviews 22 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 9, 2011

This was booked from Lagos, Nigeria for the OTC week in May. Didn't know what to expect. The room was really cosy, neat bed sheets, several towels and the convenience like brand new, but what struck me most was the uncanny friendly disposition of the staff members from the beginning to the end of my stay. There is a great... More

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Karlsruhe, Germany
Top Contributor
119 reviews 119 reviews
67 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 5, 2011

I had some nights at this location while being in HOU on a biz trip. The suites are real nice and huge. You have a frige and coffee maker and all of the room is very fancy for a HI. The lobby and breakfast room is nicelyy fancy styled - this is one of the nicest HI I have stayed... More

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Cheryl W, Director of Sales at Holiday Inn Houston Southwest-Hwy 59S @ Beltway 8, responded to this review

Thank you so much for taking time out of your busy schedule to add your comments. We are not perfect, but always working on ways to improve our guest experience. If you have any additional comments, please send them to me at CherylW@roberts-companies. We can't improve ourselves without knowing....Again, thank you for choosing Holiday Inn! More

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Additional Information about Holiday Inn Houston Southwest-Hwy 59S @ Beltway 8

Address: 11160 Southwest Freeway, Houston, TX 77031
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Houston Southwest-Hwy 59S @ Beltway 8 3*
Number of rooms: 207
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Also Known As:
Holiday Inn Houston Southwest-Hwy 59s @ Beltway 8 Hotel Houston

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