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Holiday Inn Houston SW - Sugar Land Area

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11160 Southwest Freeway, Houston, TX 77031
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Holiday Inn Houston SW - Sugar Land Area
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Holiday Inn Houston SW - Sugar Land Area
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2 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
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San Antonio, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed in this facility two nights. The clerk stated they had only been open two weeks. it is a very nice facility, everything is new and nice. The first night the WiFi didn't work and when I called the help number listed on a card in the room, the service stated they did not have any Holiday Inn stores in their list of clients. When i spoke with the front desk clerk he did offer to look at my device and see what he could do. It wasn't a big issue for me so I left it alone. The second night it worked perfectly.

On a different note the soap dish in the shower was too close to the shower head end and was in the way while showering. I did enjoy the actual shower head as it was adjustable.

Over all a good experience.
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Lydia T, Front Office Manager at Holiday Inn Houston SW - Sugar Land Area, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the WiFi issues you experienced during your stay. Rest assured that this will be looked into. I will also notify our engineering department about the soap dish and see about adjusting the position. As an IHG® Rewards Club Member, we truly... More 

Houston, Texas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 26, 2014

Stayed here for oe night. It is just off the freeway and I imagined it might have traffic noise but it was very quiet.
Friendly and efficent staff. My room key was ready on arrival. Took only a minute to check in and out.
Room was average size. Comfortable bed and all the amenities you need. Lots of nice white towels.
Decent breakfast served until 9.30 to set you up0 for the day.
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25 photos of this hotel

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