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Holiday Inn Houston SW - Sugar Land Area

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11160 Southwest Freeway, Houston, TX 77031
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1 room 1 guest
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Holiday Inn Houston SW - Sugar Land Area
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5 Reviews from our TripAdvisor Community

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Traveler rating
    3
    2
    0
    0
    0
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3
Couples
0
Solo
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2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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SUGARLAND
1 review
5 of 5 stars Reviewed 2 weeks ago

Newly remodeled, and new young and energetic staff providing excellent service and great value. We had used the hotel for a wedding event and all the guests were extremely happy with the accommodation provided and everyone from the owner and manager to the check-in staff were very cooperative.

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Was this review helpful? Yes
Lydia T, Front Office Manager at Holiday Inn Houston SW - Sugar Land Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lydia T. Front Office Manager More 

San antonio
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel stay last minute through trip advisor for a great price $54. I'm used to paying around $90-120 for this caliber of hotel. The lobby was open and spacious and decorated well. The workers were very nice and accommodating. I tried to check in around 2, check in is 3, they offered to call me when the... More 

Was this review helpful? Yes
Lydia T, Front Office Manager at Holiday Inn Houston SW - Sugar Land Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and all the amenities we have to offer. Our staff takes great pride in the property, so we value your feedback. We hope you will visit us again. Sincerely, Lydia T. Front Office Manager More 

roadman5401
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was amazing!! Great staff... The resturant had great food... We were the first people to stay in our room and it felt nice and new.. Internet was super fast.. We plan to visit the hotel again soon and would recommend the hotel to othere..

Was this review helpful? Yes
Lydia T, Front Office Manager at Holiday Inn Houston SW - Sugar Land Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again soon! Sincerely, Lydia T. Front Office Manager More 

San Antonio, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this facility two nights. The clerk stated they had only been open two weeks. it is a very nice facility, everything is new and nice. The first night the WiFi didn't work and when I called the help number listed on a card in the room, the service stated they did not have any Holiday Inn stores... More 

Was this review helpful? Yes
Lydia T, Front Office Manager at Holiday Inn Houston SW - Sugar Land Area, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the WiFi issues you experienced during your stay. Rest assured that this will be looked into. I will also notify our engineering department about the soap dish and see about adjusting the position. As an IHG® Rewards Club Member, we truly... More 

Houston, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 26, 2014

Stayed here for oe night. It is just off the freeway and I imagined it might have traffic noise but it was very quiet. Friendly and efficent staff. My room key was ready on arrival. Took only a minute to check in and out. Room was average size. Comfortable bed and all the amenities you need. Lots of nice white... More 

Was this review helpful? Yes 2
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27 photos of this hotel

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Business center/function rooms (3)
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