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All 461 Houston hotels

Crowne Plaza Houston River Oaks

3.5 of 5 Hotel   |   2712 Southwest Frwy, Houston, TX 77098
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Ranked #23 of 461 Hotels in Houston
Certificate of Excellence 2014
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1,269 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Holland, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

We were only here for one night, and we had a lovely, quiet room with extra space. But after we were away from Houston altogether, I realized that we had left some medication in the refrigerator. When I called the hotel, Katherine Washington went to the room and found what we had forgotten. When the concierge was unable to bring... More 

Was this review helpful? Yes
Chambersburg, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

Our company has booked rooms at this Hotel for many years. We schedule many training sessions in Houston each year and encourage our students to stay at this hotel. We rely on this Hotel to have clean and relaxing rooms so our students are refreshed each morning and are attentive in class. The good breakfast offered here, jumpstarts the students... More 

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Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

They gave me a room on the quiet floor and it was amazingly quiet especially when you come back from a crowded downtown Houston meetings and driving from treacherous highways making so much noise. The hotel is well kept and they have upgraded their rooms I guess. The room temperature was perfect and the breakfast was hot and good.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello ravitmisha! Thank you for taking the time to share such gracious comments on our hotel! It's so nice to hear that you had a quiet and comfortable stay!! We are constantly making upgrades so I appreciate you recognizing them and I hope that next time you stay with us we will earn 5 stars! Safe Travels, Debbie Hollier Crowne... More 

Philadelphia, PA
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Myself and a group of my colleagues stayed at the Crowne Plaza Rvier Oaks for 2 nights for a business trip. The hotel did not meet our standard of quality. The hotel is dated and borders the highway. Hallways and rooms smell of mold. It was raining during our stay and rain was coming in my window. No surprise where... More 

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello lillykitty, Thank you for sharing your comments on your recent stay. I was disappointed to read your thoughts on our hotel. Rest assured that this is not a common occurrence and I will make sure that your compliant is addressed immediately. I have sent you a private message to get some details on your reservation so we can make... More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My hotel stay was pleasant. Hotel staff were helpful and friendly, rooms are a good size, noise free! The hotel offers a free shuttle that takes you anywhere within a 3 mile radius and picks you up upon your call. They also offer scheduled shuttles to the Galleria Mall. Its extremely convenient. I would definitely recommend this place. Ask for... More 

Was this review helpful? Yes 1
Raul V, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Good Evening Anonymous P ! We are delighted to know that you had an enjoyable stay with us. Our staff strives in providing the best service possible to our patrons and it gives us joy in reading comments such as yours. Our shuttle service is a great "perk" to have and with such a large great city, it facilitates our... More 

Texas
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose a hotel & transfer package thru NCL & we were not disappointed. We arrived, were greeted with a smile, spoke to the consier about places to eat within walking distance & then to our room. It was very spacious, king size bed, sofa, fridge, microwave & coffee pot. They did have a shuttle to take you to restaurants... More 

Was this review helpful? Yes
Raul V, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Good evening loverofsun Texas! We are glad that you enjoyed your stay with us! We strive in accommodating all of our patrons and it gives us joy to read comments such as yours. It is a privilege to be situated in the heart of all types of businesses which allows our guests to venture out and enjoy the sights. We... More 

1 review
5 of 5 stars Reviewed 1 week ago

First time staying at a crowne plaza and very impressed. Excellent place to stay, very friendly staff!!! Nice restaurant down stairs. Easy access in and out. Nice pool. Great bar. Has a lot of restaurants around the hotel. Awesome!!!!

Was this review helpful? Yes
Raul V, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Good afternoon Allen S ! We are delighted to hear that you enjoyed our property and that we were able to make a great first impression for you. We have a dedicated staff that is proud in providing the best service possible to our hotel and our guests. We look forward in welcoming you in the future to continue in... More 

1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed it all. Mandy was great! All my questions/requests assisted with the highest of professionalism. Accommodations were splendid. I attended the reception and it was a great time! Wednesday is the best day to go. I would highly advise the Crown experience to all. I

Was this review helpful? Yes
Raul V, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Good evening Mikehenleygov ! We thank you for your kind words and are delighted to know that you enjoy our property! Indeed, Mandy is a great addition to our hotel and ensures that every single guest is well taken care of. We hope to see you on a near Wednesday! Best Regards! Debbie Hollier Crowne Plaza River Oaks More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay there, and they were really nice enough to go out of there way and help me create a perfect Valentine dinner ensemble w decor at the table. They have a very nice friendly staff. I would recommend this place.

Was this review helpful? Yes
Raul V, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Good evening LeoBobo! We are delighted to hear that Valentine's was a success. We have a great dedicated staff that strives in providing the best memorable experiences possible for our guests. We thank you for your kind words and we look forward in welcoming you and your recommended friends and family to our hotel! Best regards! Debbie Hollier Crowne Plaza... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I stay here every week for work and this place works great for me & my colleagues. Every Monday Mandy greets me with a smile. She always make sure our group has everything we need, She hosts the reception on Wednesdays and I always try to attend

Was this review helpful? Yes
Raul V, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Good aftertnoon idontknow11! We thank you for your feedback and for your kind words towards Mandy. She is a great asset to our hotel and strives in ensuring that our guests are well accommodated for. I ensure you that your kind words will be passed on to Mandy and as always, we look forward in welcoming you back. Best regards,... More 

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  • Very helpful(25)
  • Medical Center(6)
  • Priority Club member(5)
  • Hotel staff(4)
  • Priority Club(3)

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#27 Business Hotel in Houston
#35 Romantic Hotel in Houston
#42 Family Hotel in Houston

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