We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 Houston hotels

Crowne Plaza Houston River Oaks

3.5 of 5 Hotel   |   2712 Southwest Frwy, Houston, TX 77098
Hotel website
Hotel deals
Hotel amenities
Special Offer
Weekend Savings!
Crowne Plaza Houston River Oaks
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Crowne Plaza Houston River Oaks to your Saves list
88%
Ranked #10 of 452 Hotels in Houston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
William S Eau Claire, Wisconsin
Write a Review

1,138 reviews from our community

Traveler rating
    804
    189
    80
    39
    26
See reviews for
152
100
71
425
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1138)
  • Mar-May only
    (281)
  • Jun-Aug only
    (366)
  • Sep-Nov only
    (266)
  • Dec-Feb only
    (225)
All months
Eau Claire, Wisconsin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Ok, I travel to Houston on business quite often and have stayed at this property a number of times. I will preface this review by saying I have never stayed at a truly exceptional hotel in Houston, especially given the prices of rooms in town. Now, as to this hotel. I believe that many (most) of the TripAdvisor reviews of... More

Was this review helpful? Yes 2
Portals Nous, Spain
Top Contributor
51 reviews 51 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

OK but average hotel located somewhere between downtown and Galleria, but too far to walk anywhere. Large dual double bed rooms, but small poorly equipped bathroom. No minibar, but an empty fridge without even a bottle of water. Restaurant very basic and uninspiring serving dull typically frozen fish/food. On the positive side, the beds are comfortable.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Excellent service and Professionalism are definitely apparent. This hotel has a top notch staff and I always enjoy my stay. Mandy hosts the wednesday reception and its always a great time. I will be back.

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Cynthia W, We greatly appreciate sharing your comments to the many tripadvisor readers. It's nice to hear that you enjoy our hotel and staff! The reception is always a blast so I am thrilled to hear that you were able to attend. We appreciate your loyalty and look forward to your return! Best Regards, Debbie Hollier Crowne Plaza RIver... More

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have been staying at the River Oaks Crowne Plaza on business the past two months. I really enjoy the weekly rewards member receptions. The concierge, Mandy is very helpful and friendly. There have been a couple of minor housekeeping issues but they were quickly addressed.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello jodgent, Your review is quite a compliment!! Thank you so much for sharing such nice comments on our hotel and staff!! The reception is always a great time so it's nice to hear that you attend when you can!! We appreciate your loyalty and look forward to your return!! Safe Travels, Debbie Hollier Crowne Plaza River Oaks More

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

In my two months so far I have had a pleasant stay and I have enjoyed the hospitality that I have received. Overall very pleased with my stay and would recommended this place to my friends and family.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Idontknow11, We appreciate you taking the time to share your thoughts on our hotel and staff! It's nice to hear that you have enjoyed your past 2 months here at CPRO! It is our pleasure to take care of you and we look forward to your return! Safe Travels, Debbie Hollier Crowne Plaza River Oaks More

Cincinnati, Ohio
Top Contributor
52 reviews 52 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

we found the crowne plaza on a list from MD ANDERSON HOSPITAL. The hotel was a great choice as we spent two months there. Better than the hotei was the most carring staff. They became family. Room was clean. Free shuttle to the hospital saved us $15. a day. Mandy and Grady the managers went over the top to help... More

Was this review helpful? Yes
dhollier, Guest Relations Manager at Crowne Plaza Houston River Oaks, responded to this review

Hello Bob060993, Thank you so much for your review! We are honored that you and Marilyn chose to stay with us for such an extended period of time. It was so nice getting to know you both and it was our pleasure to assist you!! We appreciate your gracious comments! Best Wishes, Mandy Bates Crowne Plaza River Oaks More

New Braunfels, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I traveled to Houston with my parents for my cousins wedding. The hotel was the perfect location and we were even able to take the free shuttle to the wedding. The entire staff was great but Mandy the concierge did an exceptional job! She greeted us with a smile and took really grat care of us. She loaded us up... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Sarah C, Thank you so much for sharing your thoughts on our hotel and staff! It's great to hear that you enjoyed your family weekend and that our hotel worked great for your visit! I will be glad to pass on your gracious comments to Mandy. We appreciate your review and look forward to your return! Best Regards, Debbie... More

miami
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights, my boyfriend smokes cigarets , we understand you can't smoke in the room, but in the description of the hotel didn't say was a smoke free hotel, which means you can't smoke anywhere near the hotel, I mean, not even outside the lobby, which make my boyfriend hate the hotel, and very uncomfortable he... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Miami betty, Thank you for your 4 star review. I apologize that your boyfriend did not like that our hotel is non smoking. Our website does state that we are non smoking and you are also informed at check in. We do try to accommodate smokers by having a safe and comfortable smoking area that follows the smoking regulations... More

Ada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband had to come to Houston for 5 days for work training and brought me and our infant son along with him and we stayed at this property: we had such an amazing experience that we were actually sad to leave! I'm basing this review not only as a guest but as a former manager of a Hilton hotel... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Pfeiffenberger M, Wow!! Reviews do get any better than yours.... Thank you!! It is so great to hear that you had such an enjoyable experience with us! We are glad that the staff, room service, and your room were all above and beyond your expectations. I know that traveling with an infant can be difficult so I am thrilled... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

From the valets to the front desk staff to the management, this hotel is hands down the best in which I've stayed. I am here on an extended business trip (2 months) and I've never felt so at home. The restaurant/bar is top notch and Carlos, the weeknight bartender is fabulous. Mandy, manager and concierge, is truly the definition of... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Indygirl2014, Wow!! Thank you so much for taking the time to share such amazing comments on our hotel and staff!! We are honored that you have chosen CPRO as your home away from home for your business trip!! We want all of our guests to be as comfortable as possible and leave completely satisfied. It's nice to hear that... More

Do you own or manage Crowne Plaza Houston River Oaks?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Houston River Oaks? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very helpful(33)
  • Priority Club(11)
  • Medical Center(11)
  • Hotel staff(8)
  • Priority Club member(5)
  • Room service(5)
  • Great location(4)
  • Front desk staff(3)
  • Rooms are clean(3)
  • Next morning(3)

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Orbitz, Hotels.com, Travelocity, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Crowne Plaza Houston River Oaks reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

310 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (106)
Viewed
View from room (4)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Bathroom (3)
Viewed
Other (67)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (163)
Viewed
Two Queen Standard Room (27)
Viewed
The Hotel (19)
Viewed
Suite (39)
Viewed
Restaurants and Bars (12)
Viewed
Pool (15)
Viewed
King Standard Room (27)
Viewed
Amenities (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (22)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Dining (4)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Crowne Plaza Houston River Oaks