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All 458 Houston hotels

Crowne Plaza Houston River Oaks

3.5 of 5 Hotel   |   2712 Southwest Frwy, Houston, TX 77098
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Crowne Plaza Houston River Oaks
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Ranked #23 of 458 Hotels in Houston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
LillyKitty1972 Philadelphia, PA
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1,265 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, PA
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Myself and a group of my colleagues stayed at the Crowne Plaza Rvier Oaks for 2 nights for a business trip. The hotel did not meet our standard of quality. The hotel is dated and borders the highway. Hallways and rooms smell of mold. It was raining during our stay and rain was coming in my window. No surprise where... More 

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Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

My hotel stay was pleasant. Hotel staff were helpful and friendly, rooms are a good size, noise free! The hotel offers a free shuttle that takes you anywhere within a 3 mile radius and picks you up upon your call. They also offer scheduled shuttles to the Galleria Mall. Its extremely convenient. I would definitely recommend this place. Ask for... More 

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Texas
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We chose a hotel & transfer package thru NCL & we were not disappointed. We arrived, were greeted with a smile, spoke to the consier about places to eat within walking distance & then to our room. It was very spacious, king size bed, sofa, fridge, microwave & coffee pot. They did have a shuttle to take you to restaurants... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

First time staying at a crowne plaza and very impressed. Excellent place to stay, very friendly staff!!! Nice restaurant down stairs. Easy access in and out. Nice pool. Great bar. Has a lot of restaurants around the hotel. Awesome!!!!

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Raul V, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Good afternoon Allen S ! We are delighted to hear that you enjoyed our property and that we were able to make a great first impression for you. We have a dedicated staff that is proud in providing the best service possible to our hotel and our guests. We look forward in welcoming you in the future to continue in... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago NEW

I enjoyed my stay there, and they were really nice enough to go out of there way and help me create a perfect Valentine dinner ensemble w decor at the table. They have a very nice friendly staff. I would recommend this place.

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Raul V, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Good evening LeoBobo! We are delighted to hear that Valentine's was a success. We have a great dedicated staff that strives in providing the best memorable experiences possible for our guests. We thank you for your kind words and we look forward in welcoming you and your recommended friends and family to our hotel! Best regards! Debbie Hollier Crowne Plaza... More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

I stay here every week for work and this place works great for me & my colleagues. Every Monday Mandy greets me with a smile. She always make sure our group has everything we need, She hosts the reception on Wednesdays and I always try to attend

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Raul V, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Good aftertnoon idontknow11! We thank you for your feedback and for your kind words towards Mandy. She is a great asset to our hotel and strives in ensuring that our guests are well accommodated for. I ensure you that your kind words will be passed on to Mandy and as always, we look forward in welcoming you back. Best regards,... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

I stayed for a duration of about six weeks at the crowne plaza hotel + was pleased with the service that was provided. the hotel really made an extra effort to cater to our needs via their shuttle service, taxi/travel arrangement service, + various front desk business-related services. i would recommend staying at this hotel for a peaceful experience.

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello mgneeg, Thank you so much for taking the time to share your comments on our hotel and staff! We are honored that you chose CPRO for your extended stay! It's so nice to hear that you enjoyed all that our hotel has to offer. It was our pleasure to assist you and we appreciate your comments! Safe Travels, Debbie... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stay in the crowne plaza of river Oaks for almost 2 months in a medicine course rethreath, this is a very stressfull situación since we have to study a lot the first cople of weeks were really bad we felt like the staff was rude or mad at us for some reasson we didn't understand, except for Paul in... More 

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Rudolpho R, Thank you for sharing your comments on our hotel and staff. I am glad that Paul was able to take such great care of you during your recent visit. I sincerely apologize that you experienced some technical issues during your recent Kaplan class. Thanks to your feedback early on we were able to uncover a glitch in... More 

Denver, Colorado
1 review
4 of 5 stars Reviewed 1 week ago

My wife, Lili, stayed at this hotel from January 4th to February 15th, 2015 where she attended Kaplan Course. Room was equipped with a microwave and a small refrigerator. Dry cleaning services were offered for a fee. Staff made her stay very comfortable. Any issues were resolved quickly. Due to her extended stay, shuttle to nearby restaurants and shopping was... More 

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Igor G, Thank you so much for sharing such nice comments on your wife's recent stay! We really loved getting to know the Kaplan students and I am glad to here that her extended stay was so comfortable. I know that being so far from home for 6 weeks can be difficult especially having to attend class almost everyday.... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is very accommodating regardless if you're traveling for business or fun. The entire staff is always willing to assist you and make your stay efficient and enjoyable. I'm very impressed with the level of commitment to customer satisfaction from management, front desk, restaurant service and housekeeping, it's a team concept and they always remember you. Reed's Restaurant offers... More 

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Mike S, Thank you so much for your fantastic feedback! We pride ourselves on having some of the best staff in the city!! We greatly appreciate your gracious comments and recommendation! It's nice to hear that our hotel and location works well for your traveling needs. I will be glad to pass on your gracious comments to the rest... More 

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What travelers say

  • Very helpful(25)
  • Medical Center(6)
  • Priority Club member(5)
  • Hotel staff(4)
  • Priority Club(3)

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#26 Business Hotel in Houston
#39 Romantic Hotel in Houston
#44 Family Hotel in Houston

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