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Crowne Plaza Houston River Oaks

#75 of 481 Hotels in Houston
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2712 Southwest Frwy, Houston, TX 77098
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1,417 Reviews from our TripAdvisor Community

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Lafayette, Louisiana
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the River Oaks Crown Plaza- the hotel was rated a 3.5 in some reviews and a 4 in others. In our book it was a 4. First of all we price lined 'name your price' and got the room for 50.00 a night. Parking was an additional 9.00 a night. So all in all- for two nights,... More 

Helpful?
Thank vickibme1960
Houston, Texas
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a well located hotel and the price is a bargain. However, there is an odor in the hallway that hit me as soon as I got off the elevator. It is not present in the lobby or in the room, just in the hallway. Other than that I can say that the valet parking is nice and prompt... More 

Helpful?
1 Thank mariannemmoore
Arlington, United States
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hotel definitely needs a refurbishment. The rooms are overused and smelly. Lots of stains in the room. I booked this hotel from a third Party website and got a very good price. I guess You get what You pay for. The Plus of this hotel is the staff and excellent service. From the front desk to the Housekeeping. Very... More 

Helpful?
2 Thank Fawzia M
Millington, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the hotel for 5 days, it was phenomenal, and had to rely heavily on the shuttle service to get to MDAnderson daily. It was completely reliable and the men were always very professional and prompt! One team member stands out, Ed. He always greeted us with a warm pleasant smile and nice eye contact each time we... More 

Helpful?
Thank FJWallace
1 review
5 of 5 stars Reviewed 1 week ago

I had a very bad experience on 1/26/18 when I attended a real estate seminar at this hotel. The bad experience was entirely my fault. I wear partial dentures and took them out to eat breakfast. I placed them in my shirt pocket and during the seminar they dropped out of my pocket. I was not aware of this until... More 

Helpful?
Thank Charlie E
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Charlie and thanks for such a glowing review! I am glad that you found your dentures and that Sylvia Salinas was able to assist you. I will share with her manager and hope that you will come back and see us again! Best regards, Debbie More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for one night and enjoyed it! Great value and upgraded to a suite for just $50! They took great car of the Bentley Mulsanne in valet and only charged $15 a night! The room service was FANTASTIC and also a great value! It came to the room very quickly! Everything from valet, to room service, to the front... More 

Helpful?
1 Thank XEBO L
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello XEBO L and thanks for a very nice review! Glad that you enjoyed your stay. Please come back and see us againa! Best regards, Debbie More 

Memphis, Tennessee
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel was very nice & clean. Prior to my arrival I notified the hotel that this trip was a birthday surprise. When we entered our room there were birthday ballons, wine, and fruit. Overall great stay good price through priceline.com

Helpful?
Thank Southergirldmy
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Southergirldmy and thanks for a very nice review. I am happy that the birthday surprise was a success! Please come back and see us again! Best regards, Debbie More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Spacious room and location was convenient for us ! Service was very good for all three days we stayed ! Breakfast was very nice and everything was fresh. I would highly recommend this hotel . I needed to print boarding passes and there is a business center we could use to print.

Helpful?
Thank Safia A
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Safia and thanks for a super 5 star review! Your comments are very complimentary and we appreciate that you would recommend us! Please come back and see us again! Best regards, Debbie More 

Wilmington, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

Really good service by Zara and breakfast is awesome! Breakfast was open until 10:30AM ish, that really helps on Sunday morning. Ask for Zara, she was really helpful in providing full service while we ate our breakfast.

Helpful?
Thank Tanveer A
Dallas, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

We came for my mom's visit to MD Anderson and came with great prices. Location is great for getting to hospital and great places to eat and shop. Everyone here has always been so helpful from check in to dining.

Helpful?
Thank Rob S
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello and thanks you for a nice review. We aim to take care of all of our guests and sincerely appreciate feedback. Hope to see you again soon. Best regards, Debbie More 

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