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All 451 Houston hotels

Crowne Plaza Houston River Oaks

3.5 of 5 Hotel   |   2712 Southwest Frwy, Houston, TX 77098
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88%
Ranked #10 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
John J Dallas, TX
  • Reviews (1,108)
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  • Room tips (189)
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1,108 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dallas, TX
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I got a good deal and this was a very decent hotel. I was a little disappointed because this hotel needs to be a serious remodeling of the carpets. It is old and needs to be replaced. The room was great. We got a handicapped room for the double beds. There was no other room and it worked out well.... More

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello John J, Thank you so much for sharing your thoughts on our hotel. I am glad we were able to offer you such a great value and its nice to hear that you enjoyed your stay. I sincerely apologize that our hotel did not exceed your expectations. I will be glad to pass on your comments to our director... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Conveniently located near the Amtrak station, 5-10 min taxi journey. Fairly long walk along to Rice village but decent shopping and food once you're there. Nice Scottish bar located there too. All staff friendly and available to help with any enquiries. Room was quiet and clean.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Stuart D, Thank you for your fantastic feedback on your recent stay. I am glad to hear that our hotel worked well for your traveling needs. Rice Village is a bit far to walk so next time I hope you take advantage of our complimentary shuttle. We appreciate your comments and look forward to your return!! Best Regards, Debbie... More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel to Houston frequently as a patient in the medial district. This hotel offers a great medical rate for patients along with discounted parking. The rooms are spacious and clean with great a/c. The bar/restaurant area is a good option with friendly servers for when I am traveling solo.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Heather C, Thank you so much for your review! We are happy you recognize our dedicated staff and we will certainly be here if you have any needs. Thank you, Debbie Hollier Regional Director of Sales for Texas Director of of Sales & Marketing Crowne Plaza Houston River Oaks More

Heidelberg
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here just for one nice, but the staff was noticeably friendly and helpful. The one thing I would advise against, is the Chinese place next door. It was buffet style, and the place was dirty. Other than that, the hotel was really nice.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

TBoner1, Thank you for reviewing us on TripAdvisor. We are glad you enjoyed your stay! Debbie Hollier Regional Director of Sales for Texas Director of of Sales & Marketing Crowne Plaza Houston River Oaks More

Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

In Houston for a visit to MD Anderson. This hotel was recommended with shuttle service to the hospital. We were very pleased with room, great bed, attentive staff in all areas. Good location for many restaurant choices.

Was this review helpful? Yes 2
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Douglas B, Thank you for choosing our hotel and for your great comments! We take pride in our dedicated staff making sure we exceed our guests expectations. It was our pleasure to assist you with our shuttle service. Debbie Hollier Regional Director of Sales for Texas Director of of Sales & Marketing Crowne Plaza Houston River Oaks More

NY
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on a trip to Houston, and I was very pleased. The staff is courteous and helpful, the rooms are comfortable with two queen beds, and, in my view, the hotel has all the amenities of a four star hotel. I made frequent use of the free shuttle service and the business center. The pool is small, but... More

Was this review helpful? Yes 2
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

FGCESQ, Thank you for your kind remarks and we look forward to seeing you on your next visit to Houston! Please do try the pool - it is indeed very fun. Debbie Hollier Regional Director of Sales for Texas Director of of Sales & Marketing Crowne Plaza Houston River Oaks More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I come to Houston once a month with my husband for medical appointments. This Crowne Plaza is the only place we stay. We started staying here in March and this place is our home away from home. The staff here really makes a difference and does everything they can to assist us. We really appreciate the shuttle to the medical... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Nancy and Larry Price, Thank you for your loyalty! We always look forward to servicing you the best way we can. We are thankful that you noticed our top notch staff and helpful amenities. From all of us at the Crowne Plaza River Oaks, we hope to see you again soon. Debbie Hollier Regional Director of Sales for Texas Director... More

Durham England
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Crowne Plaza early August. The accommodation was good, the hotel was well-located but most importantly the staff were exceptional at all times from arrival to departure. Of particular note was the service we received from the Front Desk / Reception and the Valet which added greatly to our positive experience. Great customer service at the Crowne... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Julie022, Thank you for your glowing review! The Crowne Plaza River Oaks prides ourselves in our excellent customer service. We hope to see you again soon! Debbie Hollier Regional Director of Sales for Texas Director of of Sales & Marketing Crowne Plaza Houston River Oaks More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is my second week staying here and I find it to be the best location compared to other Houston hotels I have stayed in. There are many restaurants and bars nearby, some within walking distance. The room is always clean and towels replaced when I need them. The Manager's Reception is always a good time.

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Scott B, Thank you for your fantastic feedback! I love to hear that you enjoy our hotel, staff and location!! We are honored that you chose CPRO as your hotel choice for your long term stay! It is our pleasure to assist you! We appreciate your review and recommendation! Best Regards, Debbie Hollier Crowne Plaza River Oaks More

Houston
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed in many hotels over the last few months and this one spared no expensive making me deal at home. Thanks again to Mandy and the staff at the River Oaks location. I would refer all my friends and family to this hotel. It is a great location for dining and the is very inviting.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello CW4200, Thank you for taking time to share your previous stay with us on TripAdvisor. We greatly appreciate your feedback and kind words about our property. Our staff prides itself on making every guest feel as welcomed and comfortable as possible. We are so thrilled that you love our hotel and it is our pleasure to assist you!! We... More

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Hotel Summarization (Beta)

What travelers say

  • Very helpful(33)
  • Priority Club(12)
  • Medical Center(12)
  • Hotel staff(9)
  • Priority Club member(5)
  • Room service(5)
  • Great location(4)
  • Breakfast buffet(4)
  • Front desk staff(3)
  • Rooms are clean(3)

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

142 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Houston #18 Romantic Hotel in Houston #39 Family Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
Number of rooms
354

Questions & Answers

Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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