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All 451 Houston hotels

Crowne Plaza Houston River Oaks

3.5 of 5 Hotel   |   2712 Southwest Frwy, Houston, TX 77098
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88%
Ranked #9 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Esteban V
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  • Reviews (1,118)
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1,118 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Contributor
11 reviews 11 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Pros: Helpful staff, close to everything, nice view, clean rooms, big rooms and free wifi! Cons: Expect to pay for parking, is cheaper than other hotels in the area, the doesn't have a direct access to the elevator so a lot of people that don't know how to dry themselves leave a trail of water from the door to the... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is awesome and has a great concierge service. Mandy does an awesome job and helped us find everything we wanted to see/go to. She truly made our experience at Crowne Plaza an enjoyable few nights. She's also very easy in the eyes!

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello rob286105, Thank you for the fantastic review regarding your stay at our property! We greatly appreciate your kind words and recommendation of our hotel. It is great to hear that our service went above and beyond your expectations. I will be happy to pass on your compliments to Mandy!! We hope to see you again soon! Until then, take... More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great atmosphere, professional yet casual. Mandy from the concierge made our experience for the football game flawless with her helpful tips and advice. The hotel Has everything you would want from a full service bar, pool, restaurant, gift shop, valet parking all at an affordable rate!

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello jacobbucky, Thank you so much for your kind words on our hotel and services!! It's so nice to hear that you enjoyed your stay with us and that Mandy took such great care of you!! We appreciate you taking the time to share your comments and I will be glad to pass them on to Mandy and the rest... More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

One of the best hotel experiences I've ever had. Mandy the concierge is very sweet and helpful, being very knowledgable and pointing us in the right direction. The hotel has every amenity we needed and the entire staff has been extremely pleasant and helpful. The breakfast was better than most hotels and the hours are more than necessary. If you're... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Badgerforlyfe, Thank you for sharing your previous experience with us on TripAdvisor. We appreciate your feedback as well as your kind words about our staff. It is so nice to hear that Mandy was able to make your stay such a memorable experience!! I know that she will be thrilled to read your gracious comments. We look forward to... More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Came to houston for a football game and we had a great time. Mandy at the concierge desk was great! She helped us with everything we needed to know about the City. The hotel was clean and the staff was friendly. The shuttle bus also saved us a bunch on taxi cab fares.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello bkruz, Wow!! I am thrilled to hear that your time at CPRO was the best experience that you have had in Houston! That is quite a compliment!! We greatly appreciate your feedback and your kind words about our property. It is so great to hear that you had such an enjoyable experience and that our hotel more than exceeded... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

Awesome concierge services from Mandy and the stay was really good. Spacious rooms and very clean! The breakfast was delicious and made to order. I recommend you stay. Has a large conference area and lobby as well as a pool and a shuttle service to take the group to other businesses

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Ryan O, Thank you so much for your review on our hotel and staff!! It's nice to hear that you liked our hotel, amenities and concierge!! Mandy loves assisting our guests and I know that she will be thrilled to read your nice comments. We appreciate your recommendation and look forward to your return. Safe Travels, Debbie Hollier Crowne... More

San Antonio, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

My experiece at this Hotel was fantastic, the staff was very friendly and corteous,made me feel at home and well taken care. Great customer service . I recomend anyone traveling into Houston to stay at this location.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Darwin C, Thank you so much for sharing such fantastic feedback!! It's great to hear that you loved our hotel and staff! We really appreciate your review and recommendation and look forward to your return!! Safe Travels, Debbie Hollier Crowne Plaza River Oaks More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is excellent and the staff is superb! The reception was well planned and the food was awesome. The concierge and staff make you the priority! Make this your choice when staying in Houston!!!!

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello jcarmichael33, Wow!! Thank you so much for such a fantastic review!! We really appreciate you taking the time to share such gracious comments about our hotel and staff. The best compliment someone can give is a referral so we greatly appreciate you recommendation and loyalty. We look forward to your return! Best Regards, Debbie Hollier Crowne Plaza River Oaks More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Staff was very profesional and friendly. They make me feel at home. They were attentive to all my needs rooms were very clean on time.I recommend this facility for anyone visiting the Houston area.I has all the amenities that one can ask for.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Dcalde, Thank you so much for sharing your thoughts on our hotel and staff! It's nice to hear that you loved everything about CPRO! It is our pleasure to assist you and we look forward to your return! Best Regards, Debbie Hollier Crowne PLaza River Oaks More

Minneapolis, Minnesota, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I come down to Houston every 4 months for treatment at MD Anderson and always stay at the Crowne Plaza Royal Oaks. The staff and location is perfect. So accommodating and thoughtful. Very clean and well kept!

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Kris W, Thank you so much for sharing your gracious comments on our hotel and staff!! We are honored that CPRO is your hotel choice when you travel to Houston every 4 months. I know that traveling for medical reasons can be difficult so I am thrilled to hear that we help make your visit as comfortable as possible.... More

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Hotel Summarization (Beta)

What travelers say

  • Very helpful(33)
  • Priority Club(12)
  • Medical Center(12)
  • Hotel staff(9)
  • Priority Club member(5)
  • Room service(5)
  • Great location(4)
  • Breakfast buffet(4)
  • Front desk staff(3)
  • Rooms are clean(3)

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

145 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Houston #18 Romantic Hotel in Houston #39 Family Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
Number of rooms
354

Questions & Answers

Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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