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All 452 Houston hotels

Crowne Plaza Houston River Oaks

3.5 of 5 Hotel   |   2712 Southwest Frwy, Houston, TX 77098
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Ranked #10 of 452 Hotels in Houston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Magickpyggie Scunthorpe, United Kingdom
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1,157 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scunthorpe, United Kingdom
Top Contributor
100 reviews 100 reviews
42 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived at the Bayport Cruise Terminal outside Houston, and after some confusion found our Limo and headed for the hotel, and on arrival I had very urgent need of their facilities so left the Limo driver and my wife to sort out the luggage. When I returned it was to find my wife quite upset as she had had... More

Was this review helpful? Yes
Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Crowne Plaza River Oaks in Houston is the only place I use for my conferences and meetings. From the second the discussion begins on picking dates to the last moment of the day, the service is exceptional. Managers are always available and helpful, on-site staff is competent and treats everyone like they are the most important customer of the year.... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Nancy B, Thank you so much for writing such a raving review on our hotel and staff!! It's really nice that you took the time to share your thoughts on our banquet staff!! Banquet sales is a large part of our hotel and I will be glad to pass on your fantastic feedback! We greatly appreciate your business and... More

Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

My stay @ Crown Plaza RO last month was my all-time best. The breakfast buffet is great & the kids loved it. The Priority Club happy hr is great for networking with business professionals. I can't wait until I stay again in December.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Corey G, WoW!! Thank you so much for sharing such amazing comments! I am thrilled to hear that you and your family really enjoyed your recent stay! We greatly appreciate your loyalty and look forward to taking care of you again in December! Best Regards, Debbie Hollier More

Dallas, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This is a good central location for a quick trip to Houston. The lobby is clean and attractive and bustling. The staff is friendly and helpful. The rooms were tastefully decorated, clean and the beds and pillows are awesome! Seriously one of the most comfortable beds I've had in a hotel!

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello RD6122, Thank you so much for sharing such fantastic feedback on our hotel and location!! It's so nice to hear that you enjoyed your recent stay with us and that you slept well! It was our pleasure to assist you and we look forward to your return! Best Regards, Debbie Hollier Crowne Plaza River Oaks More

Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

This was my first stay at this property and won't be my last. The staff went so far out of their way to help me with a number of questions and special requests. Very helpful, very knowledgeable about the city. This makes all the difference for me; that they take time to help without making me feel like I'm asking... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello corporatecfo, Thank you so much for sharing such nice comments on our hotel and staff!! I am thrilled to hear that our staff went above and beyond and that a few of them made such a memorable impression!! I will be glad to pass on your gracious comments to them and I know they will appreciate being recognized for... More

Canada
Top Contributor
69 reviews 69 reviews
32 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older hotel, 3-4 star, easy accessible for business all over Houston, however, make sure you ask for a room not facing the freeway, as it is very noisy and traffic seems to flow day & night! The food at both breakfast and making use of room service was generally good and tasty. Rooms were basic appointment, and... More

Was this review helpful? Yes 2
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello one can travel, We appreciate you sharing your comments on our hotel and staff! It is nice to hear that you loved our hotel and amenities. We do have an older hotel but we are constantly updating our rooms and common areas. I hope that you give us another chance to earn 5 stars. Thank you for your review.... More

High Point, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this Hotel many times and I am returning because I am treated well by the Hotel Management and staff. This Hotel is blessed with great caring, friendly, and professional staff. The hotel staff is always addressing any concerns immediately. This Hotel has many regular and repeat customers. This means that they all feel like I do... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Thomas M, Thank you so much for sharing such nice comments on our hotel & staff!! We are honored that you stay with us every time your travels brings you to Houston. I will be glad to pass on your gracious comments to the rest of our staff! We greatly appreciate your loyalty and look forward to your return!... More

1 review
5 of 5 stars Reviewed 1 week ago

I travel often for work, and this is by far one of my favorite hotels. The entire staff is very friendly and accomodating. I love that theres a whole foods supermarket just a few minutes walk from the hotel, and an unlimited option of restaurants. I've stayed here on multiple occations and always look forward to coming back.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello donovang168, Thank you so much for sharing your comments on your recent stay. We are lucky enough to have our hotel in a convenient location and have an amazing staff!! I will be glad to pass on your comments to our staff! We look forward to taking care of you again very soon! Safe Travels, Debbie Hollier Crowne Plaza... More

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is awesome! Great staff and restaurant. They have free coffee in the business center. (Necessary) Secure parking garage that recognizes your room key... Nice when heading out for dinner or seeing the city. I stay here frequently and am very happy when I have the opportunity to return.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello sonofthe8thAF, Thank you so much for sharing such fantastic feedback with us on our hotel!! It's nice to hear that our hotel and amenities work out well for your travels. t's our pleasure to assist you and are excited to hear that you always look forward to your return! We hope to see you soon! Best Regards, Debbie Hollier More

1 review
5 of 5 stars Reviewed 1 week ago

I stay at this Crown Plaza often for business. The staff is always super welcoming, they even recognize me sometimes and make me feel like a VIP. The location is great, lots of restaurants around. The free hotel shuttle can take you to the Galleria mall too! The rooms are always clean with ample amenities. I recommended this hotel without... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello nolabird514, Thank you so much for sharing such nice comments on our hotel & services!! Its nice to hear that you stay with us every time your travels brings you to Houston! We appreciate you sharing your comments with us and we look forward to having you back!! Safe Travels, Debbie Hollier Crowne Plaza River Oaks More

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Hotel Summarization (Beta)

What travelers say

  • Very helpful(31)
  • Medical Center(11)
  • Priority Club(10)
  • Hotel staff(7)
  • Room service(5)
  • Priority Club member(5)
  • Great location(4)
  • Rooms are clean(3)
  • Next morning(3)
  • Breakfast buffet(3)

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

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