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All 447 Houston hotels

Crowne Plaza Houston River Oaks

3.5 of 5 Hotel   |   2712 Southwest Frwy, Houston, TX 77098
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88%
Ranked #7 of 447 hotels in Houston
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Kevin B Opelousas, Louisiana
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989 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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English first
Opelousas, Louisiana
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My company has a deal with this hotel and I've stayed here several times. The people are great, the food in the restaurant is good and there is a nice quiet bar to get a drink. The hotels was recently renovated and the rooms are very nice. It is near the highway (59) and there is plenty to do in... More

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Dallas, Texas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is convenient to Houston being on i59. The staff is great, they really try. Come on weds nites and they have a really unique happy hour, almost like family. Good food, drinks. Mandy does a great job hosting. Ana a the front desk is great too.

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello cam023, Thank you for taking the time for sharing your fantastic feedback! It's great to hear that you love our hotel and staff! I know that Mandy and Ana Maria will appreciate you recognizing their dedication to service. The reception is always a great time and we really enjoy getting a chance to create relationships with our guests so... More

Lexington, South Carolina
Top Contributor
185 reviews 185 reviews
43 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Being a loyal IHG brands customer I have stayed at many Crowne Plaza's over the years and this particular CP stands toward the top of favorites . The staff are absolutely great,always friendly and helpful. All of the perks are fabulous as well ie:wifi,breakfast etc... The location is also a big plus imo...

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello CarolinaCoopers, Thank you for your review! I am glad to hearthat you enjoyed your recent stay with us! It's great to hear that you are an IHG rewards member and that you take advantages of all the perks associated with it! We appreciate your comments and your loyalty! We look forward to your return! Best Regards, Debbie Hollier Crowne... More

North Richland Hills, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stay at this property every 2 months. Seriously, it's like coming home, they even know me by name! I have utilized the shuttle service, dining, lounge and spa - all are great. Try the hand made pizza in the lounge - I recommend pineapple and bacon! If you are traveling to Houston I'd recommend this property in a heartbeat.... More

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Pam D, Thank you so much for such a fabulous review!!!! I am thrilled to here that CPRO is your home away from home! I job is to make your stay as comfortable and enjoyable as possible. I will pass on your comments to Mandy and the rest of the staff. We really appreciate your loyalty and look forward... More

Oslo, Norway
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

These guys at this Crowne Plaza..... Such a lovely group of people! Super friendly and really trying hard to make their guests feel at home! From the moment we arrived, to the time we checked out, everything was enjoyable. Lovely pool area and the friendliest RoomService staff. I've travelled the world and stayed in hundreds of hotels, and rarely have... More

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Chorini, Wow!! Thank you so much for sharing such amazing comments on our hotel and staff!! I am thrilled to hear that we exceeded all of your expectations! We have a great staff and I know they will appreciate you recognizing their dedication to service. We can't wait to take care of you again! Safe Travels, Debbie Hollier Crowne... More

San Francisco, California
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

It's an OK hotel, the bed is comfortable and the room is not awful. OTOH it's a dumpy, uninspiring hotel. Feels like 20 years since a renovation. Some things can't get fixed, like the narrow windows and dark rooms. Everything's musty. The ceiling in the bathroom is low. Other things the hotel just doesn't much seem to care, like the... More

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Nelson_Mi, We appreciate you sharing your candid comments with us on your recent stay. I sincerely apologize that you did not leave completely satisfied. It saddens me to read that you we did not meet your expectations. I know that one of our hotel representative has contacted you to discuss your situation. We hope to hear back from you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The chef was great...all the food was wonderful. The entire team in all departments were helpful. We look forward to our next visit to Houston and plan to stay at the same hotel. Zara and the morning crew made breakfast truly enjoyable.

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Bill P, Thank you for your review! It's nice to hear that you enjoyed our hotel and staff. I will pass on your comments to Zara and the rest of the staff. We look forward to taking care of you the next time your travels brings you to Houston. Take Care, Debbie Hollier Crowne Plaza Houston River Oaks More

College Station, Texas, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We checked into this hotel later this past Friday night. I got a deal through Hotwire but they accommodated my wife and I who were traveling with our infant son and switched us to a King room over the phone before we arrived. We wanted to stay near the Galleria because of the proximity to the museum district/zoo and shopping... More

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Russcular, Thank you so much for taking the time to share your candid comments on our hotel and staff. I am thrilled to hear that you enjoyed our hotel & staff. I sincerely apologize for the disturbance that you experienced from a noisy neighbor. I am so glad that Grady and Brenda took such great care of you. We... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stay at this Crowne Plaza several times each month for business. The service is outstanding in all areas. The rooms are clean and the beds are comfortable. The staff makes it a point to take care of all of you needs. I recommend this hotel mostly due to the service but also because of it's great location.

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Kent A, Thank you so much for your review and recommendation!! It's nice to hear that you love our hotel, location and staff! We have an amazing staff so thank you for recognizing their dedication to service. We appreciate your loyalty and look forward to your return! Safe Travels, Debbie Hollier Crowne Plaza Houston River Oaks More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed in town the other week and wanted to go pub crawling with friends. Mandy the on site concierge recommended and help us arrange this awesome shuttle service called the Wave. It picked us up and dropped us back off at the hotel. Made for a perfect day. Thanks so much Mandy!!

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Jeff S, Thank you so much for sharing your story on your stay at CPRO! I am thrilled to hear that Mandy was able to help you plan your transportation to and from your pub crawl! The Wave is a great way to get around Houston safely while experiencing all the bars & pubs that our city has to... More

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Hotel Summarization (Beta)

What travelers say

  • Very helpful(40)
  • Priority Club(19)
  • Medical Center(13)
  • Hotel staff(11)
  • Great location(8)
  • Breakfast buffet(7)
  • Room service(6)
  • Priority Club member(5)
  • Front desk staff(3)
  • Rooms are clean(3)

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Houston
#21 Romantic Hotel in Houston
#36 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Official Description (provided by the hotel):
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel
Crowne Plaza Houston

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