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All 451 Houston hotels

Crowne Plaza Houston River Oaks

3.5 of 5 Hotel   |   2712 Southwest Frwy, Houston, TX 77098
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88%
Ranked #9 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Rolfefam Garland, Texas
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1,081 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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English first
Garland, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is my second time staying at this hotel while in Houston. This hotel is very classy and clean and roomy. The breakfast buffet is very delicious with cook to order Omelets, Pancakes and Waffles. They have several amenities onsite and in a good location close to several restaurants and shopping centers. I recommend this to everyone that visiting Houston.... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Rolfefam, Thank you so much for your review and recommendation! It's nice to hear that you love our hotel, staff and amenities! I will be glad to pass on your compliments to the chef and the rest of our staff. We are honored that you stay with us and we look forward to your return! Safe Travels, Debbie Hollier... More

Birmingham, Alabama
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Once again we are back at this hotel because my husband has treatment every 3 months at Md Anderson. This is our one and only hotel choice in this city. When we arrive Miss Sammie comes out to greet us and makes sure my husband has everything he needs. Mandy is great. She always does an awesome job at finding... More

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello MelissaandJimmy, Wow!! Thank you so much for sharing such great comments on our hotel and staff!! Sammie & Mandy do a great job at making our guests feel welcome. I will be glad to pass on your gracious comments to them. We look forward to seeing you guys every 3 months and it is our pleasure to assist you... More

Houston, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I moved out of my pent house in the museum area and have made Crowne Plaza River oaks my new home! I have been living here for 6 weeks and I love everyday of it! Living alone can be loneley but the staff here are so outgoing and happy that they make my days brighter. This is something money cant... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Barbara A, Wow!! Thank you so much for writing such an amazing review! We are honored that you have chosen CPRO as your new home!! I am thrilled to hear that our staff takes such great care of yo that you don't want to leave!! It is our pleasure to assist you and we really enjoy having you here.... More

1 review
3 of 5 stars Reviewed 6 days ago NEW

The property is "tired". Although the updates of interior/exterior have been made, somethings you cannot update like plumbing, elevators, pool, etc. The deciding difference is the people working the property. One in particular earned an "EXCELLENT" rating, Mandy Bates. She went above and beyond to make us feel welcomed and offered assistance without prompting. Service in the restaurant was average,... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello John R, Thank you for sharing your comments on your recent stay. Whether positive or negative we greatly appreciate any feedback from our guests. We are glad to hear that you found our staff to be very friendly and efficient. Our staff prides itself on being known as one of the best in the city! I am thrilled to... More

Austin, Texas
1 review
4 of 5 stars Reviewed 6 days ago NEW

Travel here frequently on business to host events and have always been overwhelmed by the friendliness and efficiency of the banquet and catering staff. No task or request is considered unimportant and they have any amazing attention to detail that makes our events run smoothly. Even when our own pre-planning has created issues, they are quick to jump in and... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello JDunham, Thank you so much for sharing such fantastic feedback on our hotel and staff! It's so nice to hear that you hold meetings here often and that you continue to come back. I will be glad to pass on your gracious comments to our banquet staff. We really appreciate your loyalty and look forward to your return! Safe... More

Walnut Grove, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Our family stayed in this property for one night in early June this year. When we were checking out from the room, we were in a hurry that we left a smartphone (worth $500+) on the bed. Later that day we realized this, and decided to go back to the hotel the next morning. The manager behind the main reception... More

Was this review helpful? Yes 2
Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great place to stay in the Houston area. Centrally located. Check-in went smooth thanks to Jerry! Room was spacious and the amenities were excellent. Fitness center was big with double machines of all kinds. Mandy was the best hostess of a reception at an IHG property we've been to.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello luckyglick, Thank you so much for leaving such nice remarks on our hotel and staff! I am thrilled to hear that you loved our hotel and staff! Thank you for recognizing Jerry and Mandy's dedication to service. I know they will be thrilled to know that they were mentioned in your review! We look forward to your return! Thanks... More

Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff was helpful and friendly. I enjoyed the cconvenient and timely shuttle. Restaurant had had very good food. There were many options within walking distance if needed. The front desk, housekeeping and all hotel management were extremely nice.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Hollinator67, Thank you for sharing your thoughts on your recent stay! It's nice to hear that you loved everything about our hotel! We really appreciate you taking the time to leave such great feedback! I will be glad to pass on your comments to our staff! Safe Travels, Debbie Hollier Crowne Plaza River Oaks More

Loveland, Colorado
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This property was a Holiday Inn as most crowne plaza hotels seem to be. It is an older building but was remodled not too long ago. The interior is inviting and the staff is amazing. Pro: -Location is great for downtown or galleria area. Not far from all sports venues in HOU. -Pool is well maintained -Room is clean and... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello James7979, Thank you for sharing you comments on our hotel and staff. It's nice to hear that you enjoyed our stay and that we offer a such a great value. We really appreciate your feedback and we look forward to your return! Best Regards, Debbie Hollier Crowne Plaza River Oaks More

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at Crowne Plaza River Oaks for business this past week and was very impressed with the quality of service. I was greeted by every member of staff that I encountered. Keep up the great work! I will be back if I return to the Houston area.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello xokae, Thank you so much for sharing such fantastic feedback!! It is so nice to hear that our staff made your feel so welcome during your recent stay! I will be glad to pass on your comments to our entire team. We appreciate your review and look forward to your return!! Safe Travels, Debbie Hollier Crowne Plaza River Oaks More

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Hotel Summarization (Beta)

What travelers say

  • Very helpful(35)
  • Priority Club(14)
  • Medical Center(12)
  • Hotel staff(10)
  • Great location(5)
  • Priority Club member(5)
  • Room service(5)
  • Breakfast buffet(5)
  • Front desk staff(3)
  • Rooms are clean(3)

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

90 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Houston #17 Romantic Hotel in Houston #49 Family Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
Number of rooms
354

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