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All 455 Houston hotels

Crowne Plaza Houston River Oaks

3.5 of 5 Hotel   |   2712 Southwest Frwy, Houston, TX 77098
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Ranked #15 of 455 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
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1,219 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I stay at htis hotel offten and its always a graet place to stay. The staff is always ready to help with anything you may need. I would recomend this hotel to other that plan to visit the Houston area.

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San Clemente, California
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

New, Clean, enthusiastic and helpful staff and............a most unbelievable breakfast that's included! Oh, great location - easy walking distance to happenings in town. The front desk knows the area and are experienced in directions to eateries, shopping and....oh no - BARS!

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Houston, Texas
1 review
1 of 5 stars Reviewed 3 days ago NEW

When i first walk in to the hotel, the first thing i saw the fake trees fully covered in dust dont know how long they been whit out proper cleaning, that is just totally unaseptable And when i when up to my room the hallways SMELLS BAD, FLOOR # 8 hotels is just like an old cheap motel, my room... More 

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Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 1 week ago

I had a great week long stay at this hotel. It was only one block from where I needed to go for training for work. They have the very best Concierge (Mandy) that I have ever seen at a hotel. She was very knowledgeable about entertainment and dining in the area, and she was extremely friendly and helpful, always with... More 

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Dan F, Thank you so much for taking the time to share your thoughts on our hotel and staff!!! I will be glad to pass on your review to Mandy! She does a wonderful job and I know that she will be thrilled to read such raving comments! It's nice to hear that our hotel worked well for you... More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff makes this a great place to stay. The Crown Plaza Riveroaks is perfectly located to downtown and great shopping areas. Fun reception on Wenesdays for IHG rewards members as well! You will be glad you stayed!

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Steve E, Thank you so much for sharing such fantastic feedback on our hotel and staff!! It's great to hear that our hotel and location worked well for you!! We greatly appreciate your comments and look forward to your return! Best Regards, Debbie Hollier Crowne Plaza River Oaks More 

Carlsbad, California
Senior Contributor
45 reviews 45 reviews
42 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

I was looking for a hotel in the Galleria area and the travel website I was looking at stated that this hotel was in the Galleria and that it was a 3 star hotel. I would say that neither are true. The staff and the front desk were very nice. Self Parking in the garage was easy and at $9/night,... More 

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello ravens67, We appreciate you sharing your feedback on your recent stay. I apologize that you thought that there was nothing in walking distance from our hotel. A 5 minute walk to the left of the hotel brings you to at least 8 different restaurants. We also have a complimentary shuttle which takes guests within a 3 mile radius and... More 

San Francisco, California
Top Contributor
106 reviews 106 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was referred to this Hotel downtown by a business associate for the price. Although it is a older hotel,I'm glad I stayed as it was clean,pleasant staff and a large quiet suite. When in town I will stay again.

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Brent Jensen, Thank you so much for your comments! It's nice to hear that you were referred to us by one of your colleagues! A referral is the best compliment someone can make!! It was our pleasure to assist you and we look forward to your return! Safe Travels, Debbie Hollier Crowne Plaza River Oaks More 

Senior Contributor
33 reviews 33 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Many good things to say about this hotel but for me, the most important part was getting a good night's sleep and if I was rating solely on that it would be zero stars. Loud hotel doors opening and closing every few minutes until 3am. Friday night in Houston maybe not hotel's fault but I was not at my best... More 

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Banyanbuddy, I sincerely apologize for the disturbance you experienced this past weekend. We did have a group in house for a football game so that might have been the reason for the noise. Please rest assured that this is not a normal occurrence. We do work very hard to make sure that all guests enjoy their stay and I... More 

1 review
5 of 5 stars Reviewed 1 week ago

I've been to many good hotels for the past couple years and I have to say that this Crowne Plaza has been the absolute best I ever been to. A nice lady by the name of Mandy Bates will extremely polite and helpful throughout the whole process. Our room was beautiful and taken care of. Such an amazing hotel with... More 

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dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Sandra G, Wow!! Thank you so much for taking the time to write such a raving review!! I am thrilled to hear that CPRO is your favorite hotel!! That is a huge compliment and I will be glad to pass on your gracious comments to our staff! We look forward to taking care of you again!! Safe Travels, Debbie... More 

houston
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked the crowne plaza based on a 4 star hotel list. I was greatly disappointed in the plaza due to the lack of updating. The staff was friendly, the rooms very spacious but it was like the 1960's all over again. I don't think anything has been renovated since this hotel opened. When we returned from dinner there was... More 

Was this review helpful? Yes 2
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello mmt50, Thank you for taking time to tell us about your previous stay. Whether positive or negative we greatly appreciate any feedback from our guests. We are glad to hear that you found our staff to be very friendly. Our staff prides itself on being known as one of the best in the city! However, we are sorry to... More 

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Hotel Summarization (Beta)

What travelers say

  • Very helpful(26)
  • Medical Center(9)
  • Hotel staff(5)
  • Priority Club member(5)
  • Priority Club(4)
  • Room service(4)

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
#42 Family Hotel in Houston

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