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Holiday Inn Houston Hobby Airport

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8611 Airport Blvd., Houston, TX 77061 (Formerly Ramada Plaza Houston Hobby Airport)
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Holiday Inn Houston Hobby Airport
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119 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Fort Worth, United States
Level Contributor
6 reviews
2 of 5 stars Reviewed 3 weeks ago

I was warned by others in my party that I should stay somewhere else but I am trying to save up my IHG points. I should have listened. The first day the elevator took 10 min to get down to the bottom floor to pick us up. The second day the elevator was broken so you had to take stairs... More 

Was this review helpful? Yes
Shanedra T, Guest Relations Supervisor at Holiday Inn Houston Hobby Airport, responded to this review

Dear Bryan C, Thank you for taking the time out to write a review about your most recent stay with us. We would like to offer you our sincerest apologies for the unpleasant experiences during your stay. We appreciate any feedback our guests has to offer as this allows us to know how we are doing as well as identify... More 

Oklahoma City, Oklahoma
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

We stayed at this hotel because we were meeting someone in our party who was flying into Hobby. We checked out early the next morning to board a cruise ship. When we arrived the electricity was off. Apparently they had been having issues all day. We had to wait in the lobby for 45 minutes before we could check in.... More 

Was this review helpful? Yes
Shanedra T, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear Imanancygirl, Thank you for taking the time out to write a review about your most recent stay with us. We are terribly sorry for any inconvenience you may have encountered and I hope you give us another opportunity to regain your trust and confidence. I am certain on your next visit you will find a much improved hotel. Your... More 

1 review
1 of 5 stars Reviewed May 16, 2015 via mobile

I stay at holiday inns accross the country and this one is one has truly disappointed me. I used points for a "free" night and at checkout they charged me $25 for no apparent reason. The lady at the desk was not helpful or professional when I inquired about the charge. I would even go as far as calling her... More 

Was this review helpful? Yes
Shanedra T, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear Forevertravelings, Thank you for taking the time out to write a review about your most recent stay with us. We would also like to thank you for being an IHG Rewards Member as your loyalty to our brand is much appreciated. We would like to offer you our sincerest apologies for the experience you had as this is not... More 

Travelers are raving about these Houston hotels

1 review
1 of 5 stars Reviewed April 30, 2015 via mobile

I have never felt so uncomfortable in my life, there was seriously a pimp in the lounge interviewing a prostitute. My coworker and I quickly checked and arranged an earlier flight. We typically stay at Holiday Inn and I have never been so shocked at the blatant illegal activity that was going on. the front desk was somewhat friendly but... More 

Was this review helpful? Yes
Shanedra T, Front Office Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear DMNowlin, Thank your for taking time out to write a review about your most recent stay with us. We would also like to thank you for being an IHG Rewards Gold Member as your loyalty to our brand is much appreciated. Providing the best possible safety and security for our guests is something we highly promote and we would... More 

St Louis MO
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed April 18, 2015

This hotel does not live up to the name of the Holiday Inn chain. The first room I was given smelled so badly of mildew and mold that I requested another. That too was just as bad. I accepted the third room because it smelled a little better. The whole place is in sore need of remodeling and seems to... More 

Was this review helpful? Yes
Shanedra T, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear JohnStLouisMO, Thank you for taking the time out to write a review about your most recent stay with us. Providing the best possible experience for our guests is something we highly promote and we would like to offer you our sincere apology as we clearly fell short of meeting you’re expectations. We would like to assure you that we... More 

Tulsa, Oklahoma
Level Contributor
154 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed April 16, 2015

Stayed here on our way down to Galveston for a cruise. Rate was reasonable and the staff was polite and did their best to accommodate our needs. There is a large pool and hot tub outside and plenty of free parking. Very close to the Hobby Airport. The room was a tad bit musty but that was probably due to... More 

Was this review helpful? Yes
Shanedra T, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear Win N Thank you for taking time out to write a review about your recent stay with us. We were pleased to hear that we met all of your expectations! We were also glad to hear that our staff provide you with excellent customer service as guest service excellence is something we strongly promote within our team. We agree... More 

Oklahoma
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 13, 2015

If you are flying into or out of Houston Hobby Airport the Holiday Inn at Houston Hobby is a great option for an overnight stay. It is located far enough from the airport to avoid a lot of the noise but still has a free airport shuttle running 24 hours a day. The hotel is very reasonably priced and it... More 

Was this review helpful? Yes
Shanedra T, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear Iratherbesailing69 We would like to thank you for taking the time out of your schedule to write such a pleasant review about your most recent stay with us!! We appreciate any feedback that our guest has to offer as this allows us to see how we are doing in providing the best possible guest services our hospitality has to... More 

Split, Croatia
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed April 12, 2015

Stayed here for a couple of nights and really had no complaints. Room was cosy and nice,room service on time and room cleaning ladies polite,quick and are doing their job perfectly. Wifi was a bit slow and downtown is about 35 min by a car,(which will cost you about 60 usd) so this is the biggest disadvantage. Also the closest... More 

Was this review helpful? Yes
Shanedra T, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear Luka R, Thank you for your pleasant feedback regarding your recent visit with us! We're thrilled to hear that overall we have met all of your expectations! We are also glad to hear that our staff provided you with excellent customer service as guest service excellence is something we strongly promote within our team. However, we would like to... More 

Glen Rock, Pennsylvania
Level Contributor
138 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed March 13, 2015

The property is well-used being so close to Hobby Airport but the staff made up for it with their professionalism. The exercise equipment is getting old but my room was nice, although smaller than that of the Hampton across the street that I stayed in last time. But they do have a lounge (looked nice) whereas the Hampton does not... More 

Was this review helpful? Yes
Shanedra T, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear 19Julie1979, Thank you for taking the time out to write a review about your recent stay with us. We are pleased to hear that overall your stay with us was nice and convenient. However we would like to offer you our sincerest apologies for the incident you expressed in your review and we want to assure you that we... More 

Saint Paul, Minnesota
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 3, 2015

Nice hotel. Check in was fast and simple. I only stayed overnight but the room was what was expected for a Holiday Inn. Convenient location. They have a restaurant to purchase food; complimentary newspapers. The parking ramp looks like the kind you see on the news due to a collapse, didn't seem like it was built for sturdiness. The toilet... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear 19Julie79, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the restaurant. However, we’re sorry we fell below your expectation regarding the parking ramp and the toilet which was unacceptable. We... More 

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