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All 452 Houston hotels

Holiday Inn Houston Hobby Airport

3.0 of 5 Hotel   |   8611 Airport Blvd., Houston, TX 77061 (Formerly Ramada Plaza Houston Hobby Airport)
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Ranked #197 of 452 Hotels in Houston
A recent review
3 of 5 stars reviewed 2 weeks ago
conorfox Columbia, Missouri
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100 reviews from our community

Traveler rating
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    23
    13
    8
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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California
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

It was ok, but really worse than the typical Holiday Inn Express stay at a higher price, and without the free Breakfast. The room was clean but smelled faintly musty. It looked old and somewhat tired. The bed sagged a bit. However, if you need to stay near Hobby, it's an ok but uninspired option.

Was this review helpful? Yes
Shanedra T, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear stevej2011, Thank you for taking time to write a review about your most recent stay. We clearly fell short of your expectations and sincerely apologize for this as we try to provide the best possible customer service. We appreciate and value your feedback as this allows us the opportunity to identify areas in which need more attention. We are... More

Columbia, Missouri
Top Contributor
63 reviews 63 reviews
18 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I wouldn't want to be here for an extended stay, but it is comfortable and quiet for stays before/after flights at Hobby. Staff are friendly and beds are reasonably comfortable. For short stays, I'll be back.

Was this review helpful? Yes 2
Shanedra T, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear conorfox, We would like to thank you for taking the time out of your busy schedule to write a kind review about your most recent stay. We are thrilled to know that you found our beds to be very comfrotable as well as enjoying a very comfortable night!! We are also glad to hear that you experienced excellent customer... More

Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 20, 2014

Booked through Priceline, got good deal. Hotel was nice, rooms clean and bed comfortable. Breakfast next morning was pretty good, they were very busy so took a while to get drinks. Pool was ok, fine for kids to swim. Check in and check out were easy and hassle free.

Was this review helpful? Yes
Antonia W, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear MSwomanLAman, We would like to thank you for taking the time to write a review about your most recent stay with us. We were pleased to hear that we met all expectations during your stay. We love to see you return as our guest the next time you find yourself in the Houston hobby area. Sincerely, Antonia W Guest... More

Houston, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 10, 2014

I stayed at this property two years ago, and normally I don't re-review properties unless there are significant differences. There were a couple of things I wanted to re-touch on, however.... I mostly wanted to re-review because when I arrived, there was a pretty powerful thunderstorm in the area and right as I was checking in, the power went out.... More

Was this review helpful? Yes 2
Antonia W, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear Jason M, We would like to thank you for taking the time to write a review about your most recent stay with us. We were glad to hear that you are a returning guest. We were also thrilled to learn that we have met all your expectations once again even when inclimate weather caused a power outage at our... More

Dallas, Texas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 5, 2014

I booked 2 rooms one week in advance, when I booked I specifically reserved 2 double bed rooms. When I arrived at they hotel the gave me 2 King size bed rooms. The front desk lady said that the hotel was sold out and there was nothing else available. The front desk lady was not apologetic about the situation and... More

Was this review helpful? Yes 1
Antonia W, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear eduardo V, We would like to thank you for taking the time to write a review about your most recent stay with us. We would like to offer you our sincere apologies for the issues you experienced. We were glad to hear that we were able to accommodate you with a rollaway bed. We apologies that we did not... More

Ankeny, Iowa
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 5, 2014

I felt comfortable in this hotel. The rooms are large and while some may feel they are dated, they meet all the necessities. The lounge/restaurant was a bit Spartan in decoration, but the food was excellent -- pasta was just outstanding, and a colleague had a steak sandwich that he said he would come back for regularly, if he lived... More

Was this review helpful? Yes
Antonia W, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear On_The_Road 29360, We would like to thank you for taking the time to write such a pleasant review about your most recent stay with us!!! We agree that our culinary associates do prepare great tasting food that is pleasing to most anyone's palette!! We were pleased to hear that our location being in close proximity to the Hobby Airport... More

Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 25, 2014

I stay in a lot of hotels and feel that this hotel is just plain old. Hallways are narrow and felt creapy and narrow. Pillows were good but room just felt old. The furniture seemed older, but the room was well maintained. There were a bunch of guys just hanging out in the lobby. This also made me nervous.

Was this review helpful? Yes
Antonia W, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear Davis_Family_of_8, We would like to thank you for taking the time to write a review about your most recent stay with us. We are an older property and would like to offer you our sincere apologies as it appears we did not meet your expectations. We would like the opportunity to be your host again the next time your... More

London, United Kingdom
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 12, 2014

I flew in to Houston Hobby Airport from Oklahoma City and this hotel was close by. I chose it because I had stayed at a Holiday Inn in OKC and was impressed. The front desk staff could have been a little more friendly and welcoming but they quickly got me checked in. The room was big and comfortable and clean.... More

Was this review helpful? Yes
Antonia W, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear owentonks, I would like to thank you for taking the time to write a review about your most recent stay with us. Any feedback offered by our guests is valued as this allows us to see how we are doing in providing the best guest experience our hospitality has to offer. I would like to offer you my sincere... More

Flower Mound, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 12, 2014

I recently stayed here while traveling on business. My company uses this location due to its pre-negotiated rate. This property is old but has been renovated. It is located in a "not-so-nice" neighborhood but it's close proximity to Hobby Airport seems to help it maintain a largely "business" clientele. The staff were neither overly-friendly nor overly-rude. I arrived around 11... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear rjtoc2, We appreciate that you took the time to share your review of your recent experience at our property. This feedback is very helpful to us as we establish our best path to providing successful guest satisfaction. We are so sorry to see you did not enjoy your overall experience with us and regret our hotel did not live... More

Enid, OK
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 1, 2014

Unccoperative, rude, combative desk staff. Poorly cleaned - if at all - rooms. A dismatled shower head. Purposely misleading rates / reservations. Completely useless restaurant. Musty, stale, oppressive rooms. From the check-in experience to my glad departure; all I could think of was leaving. I will not return.

Was this review helpful? Yes
Antonia W, Guest Relations Manager at Holiday Inn Houston Hobby Airport, responded to this review

Dear JT, Thank you for taking the time to write a review about your most recent stay with us. I would like to apologize as we strongly promote guest service excellence within our team and we clearly fell short of meeting this during your stay. Your comments are taken seriously and I assure you that issues you have identified have... More

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Additional Information about Holiday Inn Houston Hobby Airport

Address: 8611 Airport Blvd., Houston, TX 77061 (Formerly Ramada Plaza Houston Hobby Airport)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Houston Hobby Airport 3*
Number of rooms: 194
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Also Known As:
Holiday Inn Houston Hobby Airport Hotel Houston

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