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Holiday Inn Houston - NRG/Medical Center Area

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8111 Kirby Drive, Houston, TX 77054
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Holiday Inn Houston - NRG/Medical Center Area
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Holiday Inn Houston - NRG/Medical Center Area
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206 reviews from our community

Traveler rating
    45
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    17
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44
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Arlington, Texas
Top Contributor
69 reviews 69 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms are clean and the staff is friendly. They have a restaurant, but there are a couple within a comfortable walking distance and several more less than a mile away. While the rooms are clean, the hotel needs to be updated. There is plenty of parking.

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After staying at another property in this area one year ago, I didn't expect much. But so far I have been impressed! Both the common areas and my room are both quite clean and well lit. The hallways could use some updating, but other than that I have no complaints so far.

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Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Audra K, Thank you for your nice review about our beautiful Holiday Inn Houston NRG Med Center Area, formerly Reliant Park. We are indeed delighted about the results of our recently completed renovation. The feedback from our guests has been excellent. Everyone seems to like the openness, light and crisp decor. We are also working on way to improve... More 

Mesquite, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A nice end to my class weekend. I had a 3 day stay here. I enjoyed every minute here. It was nice to destress during this weekend. I enjoyed ordering room service. I haven't done that in a long time! I will definitely consider using this hotel in the future!

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Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear 11october Thank you for your generous comments about our beautiful Holiday Inn Houston NRG - Med Center Area, formerly Reliant Park. Glad to know you were able to relax and enjoy yourself. Indeed our room service operation and culinary team is excellent. We hope to see you back again soon. Again, thank you Kind regards, Sergio More 

Allen, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

There were approximately 65-70 people at the hotel for a work event. What an amazing staff. Wanda and Ashley were so incredibly accommodating during our event. They made sure we had what we needed, when we needed it and went above and beyond to make sure everyone was taken care of and comfortable. Wanda went the extra mile for us... More 

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Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Shana P Thank you for your very nice review about our beautiful Holiday Inn Houston, NRG-Med Center Area, formerly Reliant Park. We are delighted that we met your expectations and that your event went according to plan. I will be sure to pass along your comments to Wanda and Ashley as well. We look forward to seeing you and... More 

Port Renfrew, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

Right next door to NRG stadium. Great location. Friendly and helpful staff. Room was clean and comfortable, and thats what I look for in a hotel. Overall price was average for the area around NRG stadium.

Was this review helpful? Yes 2
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Sonja E Thank you for your recent review of our beautiful Holiday Inn Houston NRG-Med Center Area, formerly Reliant Center. Indeed we're completing a full renovation and updating of the hotel. We are pleased that you you like it and recognize what great location it is being on the doorsteps of NRG Stadium. We hope to see you back... More 

Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 1, 2015

We were with a group of friends attending the NCAA Men's basketball tournament. If your plans include attending an event at NRG stadium, this is the place to stay. The property is located across the parking lot from the stadium. Talk about convenient. I would definitely stay here again. By and large the property is very nice. The pool area... More 

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Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear gregwhiz Thank you for your recent and fair review of our beautiful Holiday Inn Houston NRG Med Center Area, formerly Reliant Center. Indeed our full renovation is nearly completed. All that remains now is finishing exterior painting and some additional furnishing for the lobby. As you noted the location next door to NRG stadium cannot be bet. As for... More 

Austin TX
Top Contributor
173 reviews 173 reviews
80 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed March 30, 2015

NOTE: While we stayed here (March 26-30, 2015), exterior renovations were being done. On our last morning, workmen were working around our window on the 10th floor so we closed the curtains. You might want to call ahead of booking to see what work is being done. We were there with 11 friends for the NCAA basketball tournament in NRG... More 

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Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear BabsinTX Thank you very much for your review and for staying with us at our beautiful Holiday Inn Houston NRG/Med Center Area, formerly, Reliant Park. Indeed we have recently completed a major renovation and the feedback has been excellent. Everything in the rooms is new, except the walls and structure. I apologize for the error of placing the coupon... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 of 5 stars Reviewed March 20, 2015

Hotel room outdated. Need to do some facelift. Breakfast not included so you can go to the hotel restaurant or nearby mall. In the evening the restaurant is close so if you want to have dinner, there is a bar inside the hotel. But to those who prefer quiet dinner after a long day, you can have it at a... More 

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Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear FrozenSkyzz Thank you for staying with us and for your recent review of our beautiful Holiday Inn Houston NRG/Med Center Area, formerly Reliant Park. Indeed the hotel was outdated and that was the reason we have have just completed a full renovation. The only item remaining is the completion of painting the exterior facade which is almost done. We... More 

Plano, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

This hotel has always had excellent and friendly staff. The front desk recognizes repeat customers and the Managers, especially Mr. Hochstrasser listens and greets guests. The remodeling they have completed is excellent. The beds are comfortable, the rooms are clean and fresh. The workspace and plugs are awesome. I needed to work in Houston at the last minute during the... More 

Was this review helpful? Yes 1
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Scott D Thank you very much for your recent review about our absolutely beautiful Holiday Inn Houston NRG-Med Center, formerly, Reliant Park. Indeed our recently completed full renovation is beautiful. We are getting amazing feedback from our guests (new and frequent), about the quality of the beds and linens, as well as the overall fresh, up to date look... More 

Senior Contributor
44 reviews 44 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed February 9, 2015

I did not pay for my room but the company that did was gouged at full price for 15 rooms for a week. No fitness center. No comp breakfast. Pool inop. No comp coffee in the lobby. Construction work started at 6 am. The bar was a joke. The staff was great. My room was cleaned well. But with half... More 

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Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Kristen T Thank for your recent review and comments about of beautiful Holiday Inn Houston NRG-Med Center Area, formerly Reliant Park. I profusely apologize for the inconveniences that you encountered wile staying with as we completed our renovation. We endeavored to minimize any discomfort and inconvenience during this time but it seems we fell short in some ways. I... More 

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