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Holiday Inn Houston - NRG/Medical Center Area

3.0 of 5 8111 Kirby Drive, Houston, TX 77054
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Holiday Inn Houston - NRG/Medical Center Area
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Holiday Inn Houston - NRG/Medical Center Area
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199 reviews from our community

Traveler rating
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    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Plano, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars NEW

This hotel has always had excellent and friendly staff. The front desk recognizes repeat customers and the Managers, especially Mr. Hochstrasser listens and greets guests. The remodeling they have completed is excellent. The beds are comfortable, the rooms are clean and fresh. The workspace and plugs are awesome. I needed to work in Houston at the last minute during the... More 

Was this review helpful? Yes
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I did not pay for my room but the company that did was gouged at full price for 15 rooms for a week. No fitness center. No comp breakfast. Pool inop. No comp coffee in the lobby. Construction work started at 6 am. The bar was a joke. The staff was great. My room was cleaned well. But with half... More 

Was this review helpful? Yes
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Kristen T Thank for your recent review and comments about of beautiful Holiday Inn Houston NRG-Med Center Area, formerly Reliant Park. I profusely apologize for the inconveniences that you encountered wile staying with as we completed our renovation. We endeavored to minimize any discomfort and inconvenience during this time but it seems we fell short in some ways. I... More 

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in Houston for a medical visit and stayed at this property because it is close to the medical district and the price was reasonable. Very clean, richly appointed hotel. Lots of beautiful woodwork and clean rooms, We were just staying one night so we weren't to concerned with the amenities. There is construction going on next door -... More 

Was this review helpful? Yes 2
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Jwkruz Thank you for your nice review. Indeed the hotel has undergone a substantial renovation. We are glad you like the rooms, amenities and style. It is indeed beautiful! We look forward to see you back soon Kind regards, Sergio More 

Houston, Texas
1 review
1 of 5 stars Reviewed 5 weeks ago

I am in Houston for medical reasons. If I had known this hotel was under construction and that they would work all night long dumping in the dumpster right below my room, I certainly would have attempted to book elsewhere. At midnight, the night manager, David, informed me he could move my room, but I would have to pack everything... More 

Was this review helpful? Yes
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Liz E Thank you for your review of the Holiday Inn Houston NRG-Medical Center Area, formerly Reliant Park. We apologize for any inconvenience you encountered during your stay due to our just completed renovation, though we are not clear what noise may have been going on all night, since renovation activity ends at 6pm, but we will look into... More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 27, 2015

No warning that the hotel would be under construction. While the staff were really lovely, it was an uncomfortable stay for people in town for medical reasons. Noise and smells and dust all day. Toilet in 908 didn't work, and after two days of hotel plumbers trying to fix it, we had to move rooms. In new room, 924, there... More 

Was this review helpful? Yes
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Gramat440 Thank you for your comments about our beautiful Holiday Inn Houston NRG-Medical Center Area, formerly Reliant Park. Indeed we are completing a much anticipated renovation which completely transformed the entire hotel into a bright, open, crisp, contemporary and beautiful place. We are sorry that you were inconvenienced by some of the activity associated with the renovation. We made... More 

Senior Contributor
22 reviews 22 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 17, 2015 via mobile

Pros: Nice modern room with new furniture, carpet, TV, view of Astrodome & NRG stadium (property literally next to both), staff is nice, reasonably priced, close to MD Anderson and loop 610. Cons: under construction until February - no pool, limited restaurant, noise doing the day and check-in is in a hallway on temporary tables. Bed linens smelled a bit... More 

Was this review helpful? Yes
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Frank A Thank you for taking the time to write a review about our beautiful Holiday Inn Houston NRG-Medical Center Area, formerly Reliant Center. Indeed, we are completing renovations and the hotel is looking terrific, very crisp, clean, open, airy, contemporary and fresh. Our restaurant is now open as is the pool and most rooms. Of course, our great... More 

Hollywood, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 16, 2015

I had went to Houston for training, and work wanted everyone to stay at this hotel due to convenience to the office as well as them wanting us to use their corporate rate. The wifi was slow and the room itself was dark and dreary. Unfortunately I did not have a view of NRG stadium. I'm a huge Texans fan... More 

Was this review helpful? Yes
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Anthony C Thank you for your review on Trip Advisor, about our beautiful Holiday Inn Houston NRG-Medical Center Area, formerly Reliant Park. We apologize if you had connectivity issues with Wi-Fi. We will certainly review and audit our broadband signal. We had recently upgraded our broadband capacity from 20Mbps to 100Mbps and the response has been excellent from our... More 

Sugar Land, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 11, 2015 via mobile

My wife and I usually stay at this hotel three times a year. The only reason we select this hotel ,is because of it's proximity to NRG stadium and it's facilities. This hotel is average, and really has nothing special to make comments about. I consider the staff both pleasant and attentive. We most recently stayed here for the Texas... More 

Was this review helpful? Yes
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Norman N Thank you for your comments about our beautiful Holiday Inn Houston NRG-Med Center Area.. Indeed, we are completing a major renovation and as you may have seen our new rooms are crisp, bright and very pleasant. Our restaurant was completed last week and the bar is undergoing some exciting changes. While you are correct that our location... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 6, 2015

I was in Houston for a job interview for a physician's position. It was a huge mistake to choose this hotel. This is THE worst hotel I have ever stayed in. The wall is not sound-proofing at all, I can hear every single word my neighbors said, I can even hear them cough or plush the toilet. What is absolutely... More 

Was this review helpful? Yes 4
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Ting Z Thank you for your comments about your recent stay. Indeed, we are undergoing a much needed renovation and we have completed the majority of our rooms already. All rooms include new beds, and all furniture. In addition, all new beds are being encased with state-of-the-art encasements to prevent incicents such as the one you noted, and are... More 

League City, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

Yes, the property is currently under renovations but the front desk staff was very open and honest and explained to us that they only work on the building from 8AM-6PM. They even let me check in super early and did not charge me an additional fee. This hotel is literally right out the back door of Reliant. It is very... More 

Was this review helpful? Yes
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Amy A Thank you for you recent review of our beautiful Holiday Inn Houston NRG-Medical Center Area. Indeed, we are completing a much needed renovation and it is looking beautiful. Our culinary team is excellent and the service our staff provides is kind, considerate and efficient. We look forward to seeing you back soon. Kind regards, Sergio More 

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Additional Information about Holiday Inn Houston - NRG/Medical Center Area

Address: 8111 Kirby Drive, Houston, TX 77054
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Houston - NRG/Medical Center Area 3*
Number of rooms: 238
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Also Known As:
Holiday Inn Houston Reliant Park Area Hotel Houston

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