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2.5 of 5 Hotel   |   828 Mercury Dr, Houston, TX 77013 (Formerly Baymont Inn & Suites Houston East)
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Ranked #354 of 457 Hotels in Houston
A recent review
5 of 5 stars Reviewed June 3, 2013
Jim-OnTheWayHome Saint Paul, Minnesota
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21 reviews from our community

Traveler rating
    6
    3
    4
    3
    5
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4
1
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8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Salt Lake City
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We felt like we had to stay one night after we booked through the Internet so we did but left to go to another hotel after. I was afraid to stay here with my husband. The telephone has no cord to it! There is paint splatters everywhere, in the bathroom, on the lamp! It's very run down. They have a... More 

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Robstown, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 18, 2014

In Houston for work. Booked this hotel because it had smoking rooms and stayed 2 nights. I am not a picky person when it comes to hotel rooms but this one got to me. If you are assigned room 603 - run away as fast as you can. 603 had about a three foot diameter round white plaster circle covering... More 

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Indiana
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 21, 2014

We stayed at this location in order to complete a Choice Hotel promo. HUGE MISTAKE! This hotel is very run down, even in the midst of renovations. The old furniture is on the guest floors outside the elevators, which is a safety hazard. There are many truckers that stay at this hotel and they take over the small breakfast area.... More 

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Mobile, Alabama
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 6, 2014 via mobile

Had to stay there because OTC in town medical center area sold out. Hotel is run down, a/c units were fire hazards (exposed wiring) furniture very worn and stained. Toilet seat did not fit toilet, shower had black mold in it. One elevator operating for 6 floor hotel and it was not in good working order. Pillow case had mildew... More 

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Sanger, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 10, 2014

Very scary location near very scary strip club in very scary building. Have a four year old and was afraid for our safety. Moved to different hotel and quality inn refused to reimburse us. Will NEVER use quality inn again. Not safe for women or children!

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Saint Paul, Minnesota
Top Contributor
311 reviews 311 reviews
175 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed June 3, 2013

My co-worker and I had been on opposite ends of the Motel 6 next door and both found bugs in our bed when we finally turned in for the night. So after checking out there I was not wanting to go too far so I just walked across the parking lots and checked in at the Quality Inn. This place... More 

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Calgary
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 23, 2013

We stayed here a week on a business trip and I am still in shock at what a fabulous hotel this is considering the very low price. The rooms are large, clean and new. All the service staff from the shuttle driver to the front desk to the cleaning and breakfast staff are very friendly and helpful. Yes and did... More 

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Additional Information about Quality Inn

Address: 828 Mercury Dr, Houston, TX 77013 (Formerly Baymont Inn & Suites Houston East)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 90
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