We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn

2.5 of 5
Hotel website
Hotel deals
828 Mercury Dr, Houston, TX 77013 (Formerly Baymont Inn & Suites Houston East)
Special Offer
Choice Privileges Points
Quality Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #393 of 469 Hotels in Houston
A recent review
3 of 5 stars Reviewed April 17, 2015
FairfieldSpikesFam Fairfield
Add Photo Write a Review

28 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    6
    3
    6
    4
    9
See reviews for
7
2
2
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (28)
  • Mar-May only
    (9)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (6)
All months
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed May 19, 2015

I went to Texas to visit family. We arrived there at around 4:30 am. The person working there was nowhere to be found. After he saw it he still proceeded in doing what he was soing, after a 12 hr drive I was not happy. He checked us in and didn't tell us anything. A hello, welcome or anything would... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 22, 2015 via mobile

This hotel was smelly and unkept, the bed linen had stains and the toilet overflowed, the rain leaked through the ceiling,however when my husband voiced concerns about the issues he was informed that we would be put on a do not rent list so I guess this is how management handles complaints, We have been put out of better places,... More 

Was this review helpful? Yes 1

Travelers are raving about these Houston hotels

Fairfield
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed April 17, 2015

We were thankful to have a room since we did not book one in advance because learned at the last minute that our intended stay location was unavailable. The staff was great and helpful. The hotel seems to be under reconstruction and our room smelled of paint which caused me great concern due to toxicity. The hallways and elevators smelled... More 

Was this review helpful? Yes
South Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 14, 2015

Here now, first night, but booked for 2 nights because my dad is a patient at MDA. The place is dirty, inside the hallways and outside the porch areas, trash laying around the ice machines, around the grounds, around the trash cans! The shower sprays one speed which is slow! Not to mention the mole on the bathroom walls.. Would... More 

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 6, 2015

I don't know what more I can say about this hotel other than do not stay here. I read the reviews from other people before I went and they made it seem okay but for me I was not comfortable at this hotel at all. I was there on a business trip and the first thing that came to mind... More 

Was this review helpful? Yes 3
Abbeville, Louisiana
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 25, 2015

Management takes no pride in care in maintenance of the hotel. Screw holes in the walls all over where fixtures were removed. Some places they didn't even remove brackets from old futures. Just left them on the wall. Sloppy Dry wall patches as big as me. One patch looked like they covered the hole with duck tape then painted over... More 

Was this review helpful? Yes 1
New Jersey
Level Contributor
82 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed February 21, 2015

I spent most weekends of January & February 2014 at this hotel. was far enough from highway to not here the traffic. mostly had same room every weekend. parked my truck there never had a problem. walked every where. bus stop for downtown 2 minutes away. the hotel breakfast same as every body else in the chain. house keeping does... More 

Was this review helpful? Yes
Salt Lake City
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 4, 2015

We felt like we had to stay one night after we booked through the Internet so we did but left to go to another hotel after. I was afraid to stay here with my husband. The telephone has no cord to it! There is paint splatters everywhere, in the bathroom, on the lamp! It's very run down. They have a... More 

Was this review helpful? Yes
Robstown, Texas
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed October 18, 2014

In Houston for work. Booked this hotel because it had smoking rooms and stayed 2 nights. I am not a picky person when it comes to hotel rooms but this one got to me. If you are assigned room 603 - run away as fast as you can. 603 had about a three foot diameter round white plaster circle covering... More 

Was this review helpful? Yes 2
Indiana
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed July 21, 2014

We stayed at this location in order to complete a Choice Hotel promo. HUGE MISTAKE! This hotel is very run down, even in the midst of renovations. The old furniture is on the guest floors outside the elevators, which is a safety hazard. There are many truckers that stay at this hotel and they take over the small breakfast area.... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (5)
Viewed
Bathroom (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay