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All 451 Houston hotels

DoubleTree Suites by Hilton Houston by the Galleria

3.5 of 5 Hotel   |   5353 Westheimer Road, Houston, TX 77056-5474
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68%
Ranked #97 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed yesterday
dlewing South Houston, Texas
  • Reviews (476)
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  • Room tips (54)
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476 people have reviewed this hotel

Traveler rating
    174
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
South Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Came to the DoubleTree for a birthday weekend getaway and the weekend getaway turned into a week of home away from home due to my ceiling caving in..Well the staff made my stay great, and I didn't want to leave... I will call it my home away from home... Great place for a vacation and a great place for a... More

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San Jose, Costa Rica
1 review
4 of 5 stars Reviewed 5 days ago NEW

1st time in that hotel, and I have to say that was more that I expected. Rooms are very spacious and confortable. Well located and personell very courteous and helpful. Definitely I will recommend this hotel without a doubt.

Review collected in partnership with DoubleTree by Hilton

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Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for sharing your wonderful experience with all travelers. Please come back soon. More

Harlingen, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Room was hot muggy/musky....engineering tried to work on it but it did not improve... Had questions on my billing and front desk was rude and unhelpful... I asked for his manager to call me and nevere recieved a call back....2nd time at this hotel....different set of issues.... Should have learened not to go back...... It's a shame other Double trees... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for staying with us. I am so sorry that your previous stay was under your expectations. Please feel free to contact me anytime at 713-961-9000, I would love to discuss with you regarding all the incidents you have experienced. Again, I do apologize for all the inconvenience. We are trying to create a rewarding experience... More

Carrollton, United States
1 review
5 of 5 stars Reviewed 1 week ago

I travel quite a bit and as a result I have stayed in literally hundreds of hotels. Typically you check-in, head up to your room, open your door and find a living space not much larger than the size of a postage stamp. The room at the DoubleTree are enormous! The full kitchen, living room and balcony were awesome! I... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Good Evening, Thank you so much for staying with us. I am so glad your stay was great. Please come back and see us soon. More

Las Vegas, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I have been staying at the Doubletree at the Galleria in Houston for 22 years now and I feel it is my home away from home. I always know what to expect and I am never disappointed. I love the location and the personnel are always so friendly.

Review collected in partnership with DoubleTree by Hilton

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Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for your time. I am glad your had a wonderful stay. Come back soon! More

Plano, Texas
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service and hotel staff are EXCELLENT! I ALWAYS enjoy staying at this specific hotel whenever I have business in Houston OR we have a special family occassion! I especially love the "Executive Level" at this hotel!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greeting, I am so glad we are able to provide you wonderful service. Please come back and see us soon. Thank you so much for staying with us. More

Richmond, Virginia
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Dropped in for a quick one-night stay as part of a business trip. This hotel is located in a great spot near lots of restaurants and shopping. The front desk staff was super nice and welcoming. The room was much larger than I needed and had a lovely updated bathroom. Everything about the room was great. I also used the... More

Was this review helpful? Yes 1
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for staying with us. Your comments are greatly appreciated. Please come back and see us again. Our famous Chocolate Chips and Walnuts cookies are waiting for you. More

PLANO, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Not a bad place, however could use some work. Very hot inside the hotel.Room needed to be cleaned, or wiped down. the rooms are becoming dated. it was an ok stay...... went to the bar to have a drink, the bar sits on the second floor right above the entrance. It was very hot and humid to the point were... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for staying with us. I am sorry that our Air Condition was not working properly for the bar during your stay. We have already fixed the Air Condition over the bar area. Please come back and see us soon. More

Houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Convenient to the Galleria shopping area, the hotel is actually connected to the Galleria. Though very busy, the hotel staff were always pleasant and courteous. If you're in town for an extended stay, the full kitchen is a plus. Two improvements needed: my room had an odor; kind of a mix of moldy and cigarette smoke (it was supposed to... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for sharing your experience with all travelers. Please come back and see us again whenever you are in H-Town. I will make sure your next stay is also excellent. More

Edmon, OK, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

2 queen size beds, full kitchen, living/dinning table/desk: Slept wonderfully. Full size sofa bed was so comfortable my husband slept on it. We shut the bedroom door so I would not be disturbed by his snoring. Even had a complete kitchen. I have tried every hotel in the Houston Galleria area and this is the best I have found. I... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greeting, I am so glad that the separate living area was actually useful for you ! We are really appreciate your comments about our property. I am so glad you had an exceptional experience with us. Please come back and see us again. More

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Additional Information about DoubleTree Suites by Hilton Houston by the Galleria

Address: 5353 Westheimer Road, Houston, TX 77056-5474
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Houston by the Galleria 3.5*
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#42 Romantic Hotel in Houston #66 Family Hotel in Houston #73 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The DoubleTree Suites by Hilton Hotel Houston by the Galleria welcomes you to Houston, Texas. Our luxurious hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the elegant Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 350 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-style recently renovated suites, a sparkling swimming pool for fun and relaxation, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to a fantastic location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious Suites and Deluxe Rooms and a wide variety of available hotel services. Relax with all the comforts of home, and enjoy must-have amenities like a full kitchen, dining area, sitting area, and wireless high-speed Internet access. ... more   less 
Number of rooms
380

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of DoubleTree Suites by Hilton Houston by the Galleria and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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