We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree Suites by Hilton Houston by the Galleria

Hotel deals
Hotel website
5353 Westheimer Road, Houston, TX 77056-5474
Special Offer
Celebration Package
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
DoubleTree Suites by Hilton Houston by the Galleria
Professional photos View all
Browse nearby
DoubleTree Suites by Hilton Houston by the Galleria
Write a Review

644 reviews from our community

Traveler rating
    224
    187
    127
    68
    38
See reviews for
130
73
30
319
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (644)
  • Mar-May only
    (181)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (158)
  • Dec-Feb only
    (155)
All months
Houston, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The suite was lacking in the kitchen area. The cabinetry was very outdated and the handles were dirty. Otherwise the room was clean and nice. The toilet had a slow flush, but did work. I did not complain to the front desk about anything so in all fairness I did not give them an opportunity to improve the room or... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Flower Mound, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great job by the hotel staff, they were all warm and friendly. Someone was always there to open the door. The room upgrade was great and the parking was easy to access. I would stay at this hotel again if given the opportunity to travel to Houston. The front desk recognized my gold status and made sure I was treated... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Baton Rouge, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Price was more than when I booked room. Used condoms in bedside table. Bug bites from room. Rude desk clerks not a very pleasant stay. Worst travel experience I have had in years. Many nearby hotels to stay at that would be better.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Aurora, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was close to my business event and okay for somewhere to sleep. I wouldn't go there again deliberately. Room and furniture were well used and the room was wiped down not cleaned thoroughly. I think there are better hotels in the area for the price.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sydney, New South Wales, Australia
Top Contributor
589 reviews 589 reviews
93 hotel reviews
391 helpful votes 391 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here in August for two nights, arriving quite late on the first night. Very comfortable hotel with excellent Air Conditioning which is a MUST if you are in Houston in Summer. Nice and handy for the Galleria mall (a short walk) so good recommendation for the city

Was this review helpful? Yes
Norway
Top Contributor
50 reviews 50 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typical Houston standard business hotel. Hide suites with two double beds, separate living room/dining area and a small kitchen. 3 minute walk to Galleria shopping. Great restaurant right next to hotel (Capitol Grill)

Was this review helpful? Yes
Magnolia, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We really had a good time staying at the hotel. My wife and I had not been on an overnight date since our twins were born (3 years). The staff at the front were very helpful. They put us in a corner suite when our room wasn't ready when we arrived and after I'd already checked in electronically earlier in... More 

Was this review helpful? Yes
KokuaHospitality, Guest Services at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Richard Todd G--Thank you for your review. We are delighted to hear that you had a really good time during your stay at the DoubleTree Suites Houston by the Galleria! It is great to read that our team assigned you to one of our corner suites and delivered a bottle of champagne to celebrate your escape. We look forward to... More 

Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

walking distance to the galleria, very spacious rooms. The service and breakfast are very good. Valet parking is USD26 per night if I remember correctly. offered cookies when I checked it, which came to surprise is really nice.

Was this review helpful? Yes
KokuaHospitality, Guest Services at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

King F--We are pleased that you enjoyed our close proximity to the Galleria. Also, it is great to read that our service and breakfast made a lasting impression on you during your recent stay. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a great night's stay day before my birthday. I found the hotel on a 3rd party website, but was extremely satisfied with the hotel, the room, and the service! I believe the girl at the front desks name was leslie(sorry if i'm wrong) but she and the other girl working were extremely helpful and polite. My room was the... More 

Was this review helpful? Yes
KokuaHospitality, Guest Services at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

cherrym33--Thank you for choosing to stay with us before your birthday! We are delighted to read that you were extremely satisfied with our accommodations and service efforts. Your kind praises will be shared with Leslie, and she will be grateful to hear them. The birthday card with candies attached was a great personal touch. We look forward to welcoming you... More 

Mumbai
Top Contributor
51 reviews 51 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is probably the only thing this property scores on on rest others it can be termed lousy. Especially the room was crampy and the bed and pillows were shedding wool. Staff seemed too arrogant.

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Galvanizers--We are happy that you enjoyed our location, but regret if other aspects of our hotel fell short of meeting expectations. More 

Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Room/suite (28)
Viewed
View from room (11)
Viewed
Bathroom (5)
Viewed
Dining (5)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (4)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (5)
Viewed
Dining (8)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay