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All 451 Houston hotels

DoubleTree Suites by Hilton Houston by the Galleria

3.5 of 5 Hotel   |   5353 Westheimer Road, Houston, TX 77056-5474
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Ranked #105 of 451 Hotels in Houston
A recent review
5 of 5 stars reviewed 5 days ago
buenamuchaha San Antonio, Texas
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493 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Outstanding! The best hotel experience I have had in a long time. Old world elegance and modern world of efficiency with such kind and friendly staff. I was able to combine a business trip and family leisure Thankyou

Review collected in partnership with DoubleTree by Hilton

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Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for staying at the DoubleTree Suites by Hilton, Houston by the Galleria. Your comments are greatly appreciated. Have a delighted week ahead. More

san francisco, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

everything was fairly nice , staff friendly and help-ful clean , but hotel can use a some updating carpets and walls to start and maybe bathrooms too. front desk great, location excellent near my clients and great restaurants and shopping accross the street

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Good Evening, Thank you so much for staying with us and share your opinion with all travelers. Please come back soon. More

1 review
5 of 5 stars Reviewed 6 days ago NEW

Walking into your room felt like home, especially while eating your delicious cookies. The rooms were very clean and were so much like home. I could have never selected a better hotel to spend my holidays!!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for your comments and share your wonderful experience with all travelers. We would like to have you back to our property again. More

Toronto, Ontario, Canada
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 nights in September 2014. The hotel staff are super pleasant, and go out of their way. The bellboys, valets, front desk and housekeeping staff were all excellent. The room is a bit dated and needs to be updated. I was on the 21st floor, and it was muggy, smelly and had me reaching... More

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for staying with us. Your comments are greatly appreciated. Please come back again. More

York, United Kingdom
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I lived here for a month while house hunting in the Houston area. From the outside the hotel looks grand, but once inside it seems somewhat worn. The room I had a faint odor of smoke, it took over 5 minutes for me to get hot water in the shower, the internet connectivity was sporadic, and it always seemed there... More

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Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for your feedback. We are so glad to have you here. Please come back again! More

Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I like very much this hotel and I stay there everytime I am in Houston. It's very well located and the room or rather suites are very spacious and very clean. The restaurant and room service have areas for improvement in terms of quality. Thanks,

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for your feedback ! Please come back ! More

Houston
1 review
5 of 5 stars Reviewed 1 week ago

They went above and beyond to make our birthday amazing! We were able to be upgraded to the executive floor which had a room with appetizers until 10pm. The mini crab cakes were AMAZING! Everyone was so nice and helpful. I have stayed here multiple times and will continue to stay at this DoubleTree by the Houston Galleria!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Happy belated birthday ! I am glad your stay was great. Come back soon ! More

Lake Charles, Louisiana
Top Contributor
72 reviews 72 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived due to a doctors appointment for the following morning at 7:15 AM. The front desk clerk was very friendly and helpful. It was downhill from the moment we opened our hotel room door. It reeked of smoke, had a very damp feeling to it, looked very worn and needed major updating. Due to the smell of smoke we... More

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Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Good Evening, Thank you so much for staying with us. I am so sorry you were not pleased with our room condition. Please come back and I will make sure your next stay is excellent. We have already finished a renovation last year for lower level rooms, and in the near future we are planning to update the higher level.... More

Chiang Mai, Thailand
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best thing of this Hotel is location, opposite Walgreens, 5-10 mins to Galleria, Marshalls, Nordstrom, Good restaurant, 15-20 mins to Best Buy, Richmond Ave. The second is big room, completed kitchen, microwave, stove, dish washer, big fridge, tiny coffee machine, working desk, large bathroom, quick warm water and superb bed. Hotel staff, half very nice/half quite bad. front desk... More

Was this review helpful? Yes
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for sharing your experience with all travelers. Please come back again ! More

Balikpapan, Indonesia
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've spent many nights in this Doubletree, always a pleasure to return. The location is excellent for the Galleria, the rooms are large, with a separate kitchen and living area, plus an additional door to the bedroom, making it quiet.

Was this review helpful? Yes 1
Bo B, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Greetings, Thank you so much for staying with us. I am glad your stay was great. Please come back soon. More

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Additional Information about DoubleTree Suites by Hilton Houston by the Galleria

Address: 5353 Westheimer Road, Houston, TX 77056-5474
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Houston by the Galleria 3.5*
Number of rooms: 380
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Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston

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