We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 Houston hotels

DoubleTree Suites by Hilton Houston by the Galleria

3.5 of 5 Hotel   |   5353 Westheimer Road, Houston, TX 77056-5474
Click for phone number
Hotel deals
Hotel website
Hotel amenities
DoubleTree Suites by Hilton Houston by the Galleria
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added DoubleTree Suites by Hilton Houston by the Galleria to your Saves list
68%
Ranked #115 of 452 Hotels in Houston
A recent review
3 of 5 stars reviewed 3 days ago
Serbeck
Write a Review

523 reviews from our community

Traveler rating
    190
    157
    97
    50
    29
See reviews for
106
57
28
259
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (523)
  • Mar-May only
    (137)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (98)
All months
1 review
2 of 5 stars Reviewed 2 days ago NEW

My room was unacceptable in its location and the noise from the elevator. There was a simple lack of detail throughout the property. My 1 complaint was dismissed. I have had nothing but great experiences at Hilton properties. This is one I will not return to. I did not even feel like I was at a Hilton.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

A decent but over priced room. I guess because of the location the room was relatively expensive. The hotel is very close to the galleria shopping. The room and bathroom were dated and the carpets need replacing. Time for a major remodel for this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mesquite
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Doubletree Hotel in Houston by the Galleria. The hotel was clean and the staff was friendly and courteous. HOWEVER, they charged my debit card 4 times for a total of $928.00. My bill was actually $400.28. This put a hold on my funds and cost me an overdraft fee. I called the Business Manager and left... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dallas, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this property overnight while on Business and was very pleased with the service and the rooms..... The gentlemen at the front door were very courteous and helpful in open the door and also giving direction to restaurants in the area. The hotel lobby was nice and clean and the staff courteous. I did feel that they could have... More

Was this review helpful? Yes
New Orleans, Louisiana, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at Doubletree for over a week and I was disappointed since the room was very small compared to other hotels in Houston and the room temperature was very warm. I put it as 65 degree but it was so hot and I could not sleep until late nights. I think the temperatures are centrally controlled not by individual... More

Was this review helpful? Yes
Mexico City, Mexico
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a Houston Galleria classic. Its location is excellent for shoppers and people working in the area or downtown. The property is a bit old but it is kept clean and working. Size of suites and a good kitchen is certainly a plus for families or longer stays. Just convenient, nothing fancy. Parking is sufficient and close by.... More

Was this review helpful? Yes
Houston
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Sort of shabby; ugly room. No hot water--throughout the hotel--during our stay. No shower before the wedding we were in town to attend. Will never stay there again! Location is walking distance to Galleria and restaurants so location is great. But accommodations poor for the price.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Houston, United States
1 review
2 of 5 stars Reviewed 1 week ago

I guess I got a bad room. The A/C did not work correctly while I was there, they looked at it a few times, but it never really cooled off the room. Several TV channels did not work. The first time they looked at it they didn't see any problems. Except that channels like CBS and NBC said No Signal.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Houston, United States
1 review
1 of 5 stars Reviewed 1 week ago

I am still waiting my clothes that was lost in the laundry. They confused my reservation, making me lost the reservation in other hotel. In the end i had no reservation at all. I am trying to contact the hotel but i am being ignored.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated on the Westheimer Road, in uptown Houston, very close to the Galleria, Doublttree Suites is a great business hotel. I stead there a couple of weeks on business. The room was large, very clean and comfortable. The other positive was the staff. Very friendly, and helpful. Always cheerful, The girls at the reception very courteous on check-in or getting... More

Was this review helpful? Yes
dpskinner, Manager at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

Hi Pillaia, Thank you for your wonderful review of the team at the DoubleTree Suites. The team strives to satisfy every guest need at all times. Your comments prove that we were successful during your visit. Everyone is excited to hear how wonderfully they achieved the goal. Your comments regarding the food service have also been shared with the Food... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree Suites by Hilton Houston by the Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Suites by Hilton Houston by the Galleria

Address: 5353 Westheimer Road, Houston, TX 77056-5474
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Houston by the Galleria 3.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Travelocity, Hilton Hotels, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your DoubleTree Suites by Hilton Houston by the Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (48)
Viewed
View from room (6)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (5)
Viewed
Dining (8)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay