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DoubleTree Suites by Hilton Houston by the Galleria

#135 of 458 Hotels in Houston
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5353 Westheimer Road, Houston, TX 77056-5474
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DoubleTree Suites by Hilton Houston by the Galleria
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    601 reviews from our community

    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (69)
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    1 review
    3 of 5 stars Reviewed 5 days ago NEW

    I've recently stayed at the Doubletree for 3 nights, and as opposed to what many reviews say, the service was great. Attentive staff, and an awesome room (although a bit dated). I'm a Hilton Gold member, so I received free wifi and breakfast, I love those perks! Now, my biggest issue was with the water. It smelled like a rotten... More 

    Was this review helpful? Yes
    Southeast Texas
    Senior Reviewer
    9 reviews 9 reviews
    5 hotel reviews
    5 helpful votes 5 helpful votes
    2 of 5 stars Reviewed 1 week ago

    I have stayed at this Doubletree many times and it's a good choice - nice suites, great pool, excellent location - but I never make any requests of the staff so I had no idea how inattentive they can be. On this visit (anniversary weekend) my wife called the front desk and made a simple request for a light blanket.... More 

    Was this review helpful? Yes
    Southeast Texas
    Senior Reviewer
    9 reviews 9 reviews
    5 hotel reviews
    5 helpful votes 5 helpful votes
    2 of 5 stars Reviewed 1 week ago

    My wife and I stayed at this Doubletree for our anniversary weekend. On the first night my wife requested a light blanket. No one responded. An hour later, she called the front desk again and eventually a housekeeper arrived with a sheet. My wife thanked her for the sheet and requested a blanket instead but since the housekeeper didn't seem... More 

    Review collected in partnership with DoubleTree by Hilton

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    Humble, United States
    1 review
    5 of 5 stars Reviewed 1 week ago

    I cannot express how much I enjoyed my stay at the DoubleTree for Valentine's Day 2015. A group of friends all stayed at the hotel as well and we all have been bragging about the TOP NOTCH service we received during our stay. My suite was gorgeous.The staff was absolutely AMAZING and very courteous in every way. I look forward... More 

    Review collected in partnership with DoubleTree by Hilton

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    Chicago, United States
    1 review
    5 of 5 stars Reviewed 1 week ago

    Great staff and roomy suites! Fantastic value versus a regular sized room elsewhere. I loved the warm cookies at check-in and the people working there made me feel like I was a guest in their home. Great lovcation close to the Galleria Mall too! The pool and the pool deck were great to have on a sunny afternoon.

    Review collected in partnership with DoubleTree by Hilton

    Was this review helpful? Yes
    KokuaHospitality, Guest Services at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

    Clay S-- Thank you for your review. We are pleased that you enjoyed our spacious suites, friendly staff, and great value. It would be a pleasure to welcome you back again soon! More 

    Channelview Tx, Tajikistan
    1 review
    4 of 5 stars Reviewed 1 week ago

    Beautiful Hotel and very nice and QUIET room. We stayed in an executive suite with a great view of the pool. Only complaint was parking was over crowded and expensive. We had to wait 30 minutes for someine to come out and leave just to park.

    Review collected in partnership with DoubleTree by Hilton

    Was this review helpful? Yes
    KokuaHospitality, Guest Services at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

    Fallon W-- Thank you for your review. It is great to hear that you enjoyed our quiet accommodations and view of the pool from your exec. suite! We appreciate your patience with the parking lot and apologize for the inconvenience this may have caused. More 

    Chicago, Illinois
    Reviewer
    4 reviews 4 reviews
    4 hotel reviews
    5 of 5 stars Reviewed 1 week ago

    Had a great stay recently in Houston at this hotel. The people working there are great at their jobs and I enjoyed my visit. The location right near the Galleria was perfect as well. I will certainly check them out when I have to return next month.

    Review collected in partnership with DoubleTree by Hilton

    Was this review helpful? Yes
    KokuaHospitality, Guest Services at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

    Brian B-- We are thrilled to hear that you had a great experience at the DoubleTree Suites Houston by the Galleria! It gives us great pleasure to hear that you will be returning again next month! More 

    Houston, United States
    1 review
    5 of 5 stars Reviewed 1 week ago

    Love this hotel. Gerat staff, Awesome pool. Great service and beautiful rooms. The food is good with good service. The rooms are very clean and I love their beds.For the qaulity, service and really nice rooms you get is a bargan for the money you spend.

    Review collected in partnership with DoubleTree by Hilton

    Was this review helpful? Yes
    KokuaHospitality, Guest Services at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

    Kenneth T-- Thank you for the wonderful compliments. We hope you had a fabulous Valentine's Day experience at our hotel, and hope to do it again next year! More 

    Halifax, Canada
    1 review
    5 of 5 stars Reviewed 2 weeks ago

    Just completed an enjoyable stay at the Doubletree Galleria. It is a relaxing place with excellent staff. Its location in the Galleria district makes it easy to travel to downtown and the energy corridor via a number of routes.

    Review collected in partnership with DoubleTree by Hilton

    Was this review helpful? Yes
    KokuaHospitality, Guest Services at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

    Thank you for your great comments! We hope to serve you again soon. More 

    Contributor
    11 reviews 11 reviews
    3 hotel reviews
    1 helpful vote 1 helpful vote
    4 of 5 stars Reviewed 2 weeks ago

    The hotel staff was friendly, love the cookies, and even got complementary wifi... room clean n spacious... enjoyed every minute. Took 1 star away because when we pulled in at 11 at night there was a sports car running extremely loud with no one inside... the workers were obviously admiring the engine, but my vary was not having the loud... More 

    Was this review helpful? Yes
    KokuaHospitality, Guest Services at DoubleTree Suites by Hilton Houston by the Galleria, responded to this review

    Mychele22-- Thank you for your kind words. We are happy that you truly appreciated our friendly staff, delicious cookies, and spacious guest room. Your comments about the sports car will be addressed internally and we appreciate you bringing to our attention. We will be more mindful moving forward. More 

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    Additional Information about DoubleTree Suites by Hilton Houston by the Galleria

    Address: 5353 Westheimer Road, Houston, TX 77056-5474
    Phone Number:
    Location: United States > Texas > Texas Gulf Coast > Houston
    Price Range (Based on Average Rates): $$
    Hotel Class:3.5 star — DoubleTree Suites by Hilton Houston by the Galleria 3.5*
    Number of rooms: 380
    Reservation Options:
    TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, EasyToBook, Hilton Hotels, Priceline, Hotwire, Hotels.com, Odigeo and Tingo so you can book your DoubleTree Suites by Hilton Houston by the Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
    Doubletree Hotel Houston
    Doubletree Houston
    Hotel Style:
    #113 Business Hotel in Houston

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    Amenities

    Highlights
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    GreenPartner Learn More
    Green Partners meet the program's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use program, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Room types
    • Kitchenette
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Paid Wifi
    • Paid Internet
    Services
    • Business Center with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    Official Description (provided by the hotel)
    The DoubleTree Suites by Hilton Hotel Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-style suites, a swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious suites and Deluxe Rooms and a wide variety of hotel services. Relax with all the comforts of home, and enjoy must-have amenities like a full kitchen, dining area, sitting area, and wireless high-speed Internet access. ... more   less 
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    Questions & Answers

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    A TripAdvisor Member
    2 months ago
    El Dorado, Arkansas
    Washington

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    Questions? Get answers from DoubleTree Suites by Hilton Houston by the Galleria staff and past guests.
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    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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