We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 455 Houston hotels

DoubleTree Suites by Hilton Houston by the Galleria

3.5 of 5 Hotel   |   5353 Westheimer Road, Houston, TX 77056-5474
Hotel deals
Hotel website
Hotel amenities
DoubleTree Suites by Hilton Houston by the Galleria
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added DoubleTree Suites by Hilton Houston by the Galleria to your Saves list
Ranked #127 of 455 Hotels in Houston
A recent review
3 of 5 stars reviewed 1 week ago
EKPilot Dubai, United Arab Emirates
Write a Review

541 reviews from our community

Traveler rating
    197
    158
    103
    52
    31
See reviews for
110
57
28
271
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (541)
  • Mar-May only
    (137)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (98)
All months
Dallas, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Not a typical DoubleTree. Worn out. Held together with rubber bands. Should be torn down. Bar used plastic cups. Barely had anything in stock. Only high points were a friendly desk person at check in, and the bartender. They were trying to hold this place together. Our friends could not get anyone to clean their room. They could not get... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed 1 week ago

Had this suite in Houston and it was generally nice. A bit dated. Van service to a nearby restaurant was nice. My waste bin in the bedroom had trash still in it when I check in and there was a poorly folded town in the bathroom and I did find the long black hair from the cleaner in my bed... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Calgary, Canada
1 review
1 of 5 stars Reviewed 1 week ago

I travel frequently for work and have started spending a week per month in Houston. It was suggested I stay at the Doubletree suites near the Galleria as my boss frequently stays there and we have a decent corporate rate. Everything seemed okay, at first. Sure, the hotel is old but it's not really in disrepair. The issues began with... More

Was this review helpful? Yes
Woodville, United States
1 review
4 of 5 stars Reviewed 1 week ago

The facility was well maintained, room was nicely arranged, and the staff extremely polite and helpful. But the pricing policy was very aggravating. It was bad enough that the room rate was initially about $100 more than normal. Then my first reservation attempt failed because I apparently attempted to submit my reservation right as the rate was being increased about... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Santa Monica, CA
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was looking for a suite in a convenient area of town, and settled on the Doubletree. No regrets, but neither was the Doubletree perfect. Almost a great location, but not quite. Still a little bit of a walk to get to the Galleria, which can feel very long in Houston humidity. Almost great service, but not quite. Staff members... More

Was this review helpful? Yes
Bogota, Colombia
Top Contributor
58 reviews 58 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel is very good, staff very friendly, excellent location, shuttle service is available, when you order room service, the chef try their best to customize the meal based on your requests. Gym service had number of machines and is a perfect place to work out in between. Good facilities and well maintained equipment. My personal favorite is the 3rd... More

Was this review helpful? Yes
HOUSTON, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Over the years the service standard has come down the rooms needs change / upgrade. The staff can't speak english and dont do proper cleaning. When call reception about it they are already geared with excuse.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was pretty nice the whole time. I even got free complementary cookies. The hotel was very clean and fancy. I had a great time there and I'd definitely stay there again on my next trip here. Everything about this hotel was great, nice on the outside and nice on the inside.

Was this review helpful? Yes
New Glasgow, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel at least 20 times over the past number of years, The condition is getting worse each time I visit. They have upgraded the rooms in the not to distant past but the hallways and elevators are disgustingly dirty. I've been there a week and they have yet to run a vacuum in the hallways evident... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a week for business. ts a decent hotel but nothing special. The average rating is a little hard, but there is no 'Good' rating. Service was excellent and my room was decent. The reception area feels a littel crowded and apart from some couches tucked in front of TV there are some other seats near the... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree Suites by Hilton Houston by the Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Suites by Hilton Houston by the Galleria

Address: 5353 Westheimer Road, Houston, TX 77056-5474
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Suites by Hilton Houston by the Galleria 3.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hilton Hotels, Expedia, Travelocity, Hotels.com, TripOnline SA, Otel, Odigeo, Agoda and Tingo so you can book your DoubleTree Suites by Hilton Houston by the Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston

92 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (49)
Viewed
View from room (6)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (5)
Viewed
Dining (8)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay