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Four Seasons Hotel Houston

#11 of 461 Hotels in Houston
Certificate of Excellence
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1300 Lamar Street, Houston, TX 77010
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Four Seasons Hotel Houston
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Four Seasons Hotel Houston
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831 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Four Seasons Hotel Houston
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Houma, Louisiana
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 25, 2012

We stayed at the Four Seasons in downtown Houston in 2011. I have to say, there is nothing to complain about here. We were in a double pool-side, which is perfect, especially with my family who love the pool. The rooms are very clean and up-to-date (which you can always expect from the Four Seasons). Beds were very comfortable. Excellent... More 

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New York City, New York
Top Contributor
120 reviews 120 reviews
48 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 24, 2012

I recently stayed at this hotel for a Company meeting. The rating would have been an excellent, but in my opinion, the hotel needs a facelift. The service is Excellent, the rooms are extremely clean, but the hotel interior is tired and needs to be renovated. Overall, the hotel was perfect for our needs and i recommend.

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed October 17, 2012

Great downtown hotel - excellent service all round and staff on hand to answer any questions you may have. We were a large party and even when arriving 5 hours before check in we were able to check in or were offered upgrades to a different room if our original room was not available. Definitely recommend to anyone wanting to... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed October 10, 2012

It exceeds the type of service one expects of a Luxury Hotel. IThe staff makse you comfortable even before you walk through the front door the rest is close to prefection. I have stated a Four Season properties across the country and Houston Fourseasons is at the top of my list.

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Houston, Texas
Top Contributor
52 reviews 52 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 10, 2012

Four Seasons hotels are fun for us, because of the staff. They are so doggone good at what they do, and they make it look so easy. Our three day stay was highlighted by staff excellence across the board, and they seem to never suffer from the same glitches we find at most hotels. Great, sustained service starts at the... More 

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DBurghartz, General Manager at Four Seasons Hotel Houston, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. It is truly great to hear compliments about my team and how they can make such a difference in your stay. Your feedback means a lot to me and has been shared with the entire hotel. Thank you again for your kind words and I hope... More 

Beaumont, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2012 via mobile

While looking for a romantic getaway for me and my husband I came across The Four Seasons. I was thoroughly impressed with the service from the point of stepping out of my car all the way through ordering room service. This was definitely a weekend to remember and I appreciate the hotel staff helping to make it so effortless. The... More 

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Esutherland, Public Relations Manager at Four Seasons Hotel Houston, responded to this review

Thank you for choosing Four Seasons Houston! We are so happy to be apart of your romantic getaway and creating those ever lasting memories. There is nothing better than indulging in room service during a relaxing weekend away. Thank you for taking the time to share your feedback with us. We hope to welcome you and your husband back soon!... More 

Top Contributor
92 reviews 92 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 8, 2012 via mobile

Great venue for business meetings; good food; and, comfortable rooms. The fitness center is well equipped but limited when large groups convene. The group rate is reasonable - perhaps, a bit pricey/over valued for its individual rates.

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Houston, Texas
Top Contributor
88 reviews 88 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed October 7, 2012

This was our first stay with a Four Seasons property, but it won't be our last. Friendly, attentive staff and impeccable, spacious, clean and comfortable accommodations, including a spacious bathroom, sitting area and soft, king-sized bed. Courtesy car service was a big plus as well. We will return to the Four Seasons.

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Houston, Texas
Senior Contributor
44 reviews 44 reviews
40 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed October 5, 2012

Granted, the luxury hotel market in Houston is somewhat limited, but I was pretty disappointed in the Four Seasons. The valet staff were very prompt and friendly, so I do want to give special thanks to them because they made a wonderful first impression. The lobby is nice. There is something very retro about the chandeliers, but it somehow works.... More 

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DBurghartz, General Manager at Four Seasons Hotel Houston, responded to this review

Dear Guest, Thank you for taking the time to express your feedback regarding your recent stay at Four Seasons. Your comments are important to us, as it allows us an opportunity to make improvements where necessary. I am truly disappointed to hear about the service you received when calling the hotel. Our standard is to answer the phones within three... More 

Santa Maria, California
1 review
5 of 5 stars Reviewed October 3, 2012

Because the hotel was booked, I was upgraded to a suite. The room was magnificent and the bed comfortable. The valets and bellboys were very friendly and polite. Personalized service was provided every time I used the phone. I felt totally pampered my entire stay.

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