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Four Seasons Hotel Houston

#13 of 469 Hotels in Houston
Certificate of Excellence
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1300 Lamar Street, Houston, TX 77010
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Four Seasons Hotel Houston
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858 Reviews from our TripAdvisor Community

Traveler rating
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    212
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    12
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139
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Four Seasons Hotel Houston
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Sugar Land, Texas
1 review
4 of 5 stars Reviewed January 2, 2013

The has been one of our favorite hotels to hang out at the bar for years. We finally got an opportunity to spend the night and really enjoyed the experience. Great staff, they really made our stay wonderful. Our only issue was the mattress was too soft for us. However, we would recommend this hotel to everyone.

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Stafford, TX
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 1, 2013

Awesome, awesome, awesome! The entire staff at the hotel, and I mean EVERYONE we encountered, from the valet to the bellhop to the front desk to room service, was exceptionally helpful. All went above and beyond to make our stay wonderful, even on an extremely busy New Year's Eve. The front desk made sure we had a room with a... More 

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Philippe L, Manager at Four Seasons Hotel Houston, responded to this review

Dear Guest, Thank you so much for sharing your review. It sounds like you had a truly amazing and memorable experience with us – a great way to start off the New Year! We couldn't be more thrilled that you noticed the attention to detail that we put into each touch and how we love for our guests to feel... More 

Calgary
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 1, 2013

While the service at this property was very good I found the rooms - especially the bathrooms to be quite dated. When booking a 4 seasons property you expect luxury all the way and this fell just a bit short. However both the service and location more than made up for it.

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Hilton Head
Top Contributor
61 reviews 61 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed December 26, 2012

The staff was complacent and sometimes rude. The valet parking service took at least 30 minutes all five times we used it over the weekend. Hard to believe it's in the same city as Corporate HQ. The concierge told us that since our group didn't book a shuttle bus with them, he didn't have an idea as to where we... More 

Was this review helpful? Yes 1
Philippe L, Manager at Four Seasons Hotel Houston, responded to this review

Thank you for taking the time to respond with details of your recent stay at Four Seasons Hotel Houston. Guest feedback is important to us' as it affords us the best avenue to better serve our clients and make improvements where necessary. However, it was disappointing to learn of the shortcomings that tarnished your guest experience, and I wish to... More 

Madisonville, Texas, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2012

Staff was so friendly and helpful. Room was fantastic! The amenities are endless! Have stayed at one other Four Seasons (in Austin). Four Seasons Houston took the cake! We have zero complaints. Everything about the hotel exceeded our expectations! Just a totally lovely stay. Will definitely stay again soon!

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Monterrey, Mexico
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 22, 2012

This is my fourth stay at Four Seasons and my second stay in Four Seasons of Houston and there is no substitute! Every hotel I visit I can pick a dozen of things that can be improved but not in Four Seasons. In general they have the best hotels in the world. Bedding is comfortable and it feels like my... More 

Was this review helpful? Yes 2
Philippe L, Manager at Four Seasons Hotel Houston, responded to this review

Dear Guest, Thank you for your kind words and being a loyal Four Seasons guest! At any Four Seasons around the world, you will find the beds to be just as comfortable with the same service and rooms that will make you feel at home. We truly appreciate your compliments and feedback regarding our staff and will be sure to... More 

Chicago, Illinois
Top Contributor
124 reviews 124 reviews
48 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed December 21, 2012

The service at this hotel is impeccable. From the waiters at the restaurant, valet, front desk staff...loved the stay, loved the location. I was there for 5 nights on business and was impressed with the consistently high level of service. My service at their spa was fantastic. The therapist was one of the best I've had for a massage.

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Philippe L, Manager at Four Seasons Hotel Houston, responded to this review

Dear Guest, Thank you for the lovely review. We are thrilled to hear you enjoyed the service that we provided during your stay with us. We take great pride in our employees and what they do best – taking care of our guests. Thank you again for sharing your feedback and we look forward to welcoming you back on your... More 

Baton Rouge, Louisiana
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 14, 2012

High level, sophisticated place, with an excellent restaurant and seamless service. Can't recommend this hotel enough. It is in fact quite reasonably priced. We stayed three nights, using a hotel offer of a free third night. If a free night at a Four Seasons hotel doesn't grab ya, I don't know what will...Then there's that super restaurant...

Was this review helpful? Yes 1
San Antonio, Texas, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 9, 2012

I stayed two nights here. First my room was not ready, I know check in is at 3 and I arrived 10 minutes till' 3 they made me wait un til after 3pm & I was running late to a meeting because of them. Next they finally put me in a room and it turned out to be a regular... More 

Was this review helpful? Yes 1
Philippe L, Manager at Four Seasons Hotel Houston, responded to this review

Dear Guest: Thank you for taking the time to respond with details of your recent stay at Four Seasons Hotel Houston. Guest feedback is important to us as it affords us the best avenue to better serve our clients and make improvement where necessary. However, it was certainly disappointing to learn of our shortcomings that tarnished your guest experience, and... More 

Saint Louis, Missouri, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2012

Everything you want and expect in a first-class hotel. They want me to add more characters to my review, but I really have nothing more to say. If you can afford to stay in this lovely hotel you will not be disappointed. Is this 200 characters yet?

Was this review helpful? Yes 1
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