I was taking my wife and mother to brunch on Mother's day 2013. Quattro was way over prescribed and since we, unfortunately, didn't have any reservations....they were unable to accomodate us. Raul, the restaurant manager, apologized to my wife. Candidly, he had done nothing wrong. But he did go absolutely out of his way. He called a good friend who... More

I have stayed here several times, most recently earlier this week. Sad to report this location is not of the same high quality level as others in the chain. The rooms are nice but a bit dated and not as big as you'd expect in Texas. There are few electrical outlets (inexcusable in this day and age where everything needs... More

What a great place to be pampered! You can't walk through the front door without someone opening it for you. When we made reservations, they asked if we were celebrating anything. (our son graduating from law school) They upgraded our room to a suite so our other son would have his own space on a very comfortable pull out couch... More

Stayed just for 1 night. Lovely big room. Very comfy bed with excellent sleep quality. As I only stayed for 1 night I didnt get to check many of the facilities unfortunately. There are many decent restaurants close by so would recommend saving money by eating outside the hotel. I would return

This hotel is an unusual Four Seasons; with views of parking lots, odd floor plans, and low ceilings, it struggles to feel special. There is only so much they can do, but some of the front desk staff try very hard to make up for the dumpy building in a poor location. Room service, not so much. The pool looks... More

Stayed for 6 nights during a trade show. Great staff -- courteous, pleasant, determined to do anything they can for you. Check out Phoenicia Foods across the street -- I gained three pounds as a result of 1 or 2 visits each day!

The exterior may fool you, but the Four Seasons is every bit the luxury experience you want! The beds are heavenly and the little touches at the fantastic pool - chair and towel service, fluffy robes, complimentary smoothie samples and blueberry ice cubes make it so worth every penny! Not to mention the premium service from the valet, complimentary car... More

When we got to the hotel, it was extremely crowded (due to an event at the convention center). Valet was a bit crazy, and the check-in line was about 8 people deep (or more). Yet, the staff seemed to move the guests through quite quicky while still providing individual attention. We had booked a double, but due to overbooking (of... More

The rooms are spacious and clean and the staff is very accommodating. It is located near the convention center and sports arenas and, despiite being in downtown, it is on the less-busy side. The lobby is open and airy so it is a great place to wait for fellow attendees at business meetings.