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Four Seasons Hotel Houston

5.0 of 5 1300 Lamar Street, Houston, TX 77010
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Certificate of Excellence 2014
Four Seasons Hotel Houston
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Four Seasons Hotel Houston
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781 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Contributor
12 reviews 12 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am a little behind in reviewing. We spent the past Thanksgiving (2014) at The Four Seasons Houston to be with family and the hotel and the staff EXCEEDED all our expectations and made our holiday weekend one of the best ever! From the minute we checked in until the minute we left the staff was friendly, helpful and attentive.... More 

Was this review helpful? Yes
michael_nenner, Hotel Manager at Four Seasons Hotel Houston, responded to this review

Dear sb7764: Thank you for the wonderful comments regarding your Thanksgiving stay with us! We know that the holidays are a special time for families and we try to go above and beyond to meet the expectations before they're asked. It seems that we did this for your family that weekend. We hope to see you again in the future... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed in suite for anniversary weekend. Very nice hotel, but less luxurious than expected. Room nice and clean with comfy beds. Concierge fantastic. Other service staff above average, but not exceptional. In my opinion, better suited for business travel than for romantic getaway.

Was this review helpful? Yes
michael_nenner, Hotel Manager at Four Seasons Hotel Houston, responded to this review

Dear Cerebrodoc: Thank you for staying with us and providing the great feedback. We do have a renovation planned for the future and we hope that this will change your perception of the hotel. We hope you enjoyed your anniversary and please contact me for future reservations in Houston or at any Four Seasons worldwide. Regards, Michael Nenner Hotel Manager More 

Houston, Texas
Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for the second year for the marathon weekend. A very short walk to the start and the finish but more importantly, the hotel really supports its guests so well - this year there was a very thoughtful gift bag including useful things like safety pins, muscle gel etc. Turn down service included lots of bottles... More 

Was this review helpful? Yes
michael_nenner, Hotel Manager at Four Seasons Hotel Houston, responded to this review

Dear HJF209: Thank you for the wonderfulr comments regarding your stay and we hope that you reached the time you wanted for the marathon! We know how tough it is to walk after running a marathon but it is worth getting another helping of our bread pudding! Hope to see you again in the future. Regards, Michael Nenner Hotel Manager More 

Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I caught a nasty sinus infection the day I arrived. They allowed me to check in early and I stayed in bed all day. The nightly turndown service knocked on my door around 6 PM and she noticed that I was ill. She asked me if needed anything and I said no. 30 minutes later room service arrived with a... More 

Was this review helpful? Yes 1
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this review

Vic164, We're so glad you're feeling better! Getting sick is never fun, but we do try to bring all the comforts of home to make it as easy as possible to get back on your feet. We look forward to welcoming you again when your travels next bring you to Houston! Best regards, Laura Pettitt Director of Public Relations Four... More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff of a luxury hotel chain such as the Four Seasons exceeded my expectations. I would recommend the Houston Four Seasons to anyone wishing to get away, even if for just one night. Everyone from the valet on arrival to the front desk on departure provided exceptional service.

Was this review helpful? Yes
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this review

Smcole, We're so very pleased to hear your stay exceeded expectations, and we thank you for sharing your experience here on TripAdvisor! Please do get in touch directly when you next plan a stay here at Four Seasons Hotel Houston. Best regards, Laura Pettitt Director of Public Relations Four Seasons Hotel Houston More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This luxury hotel is perfect to stay for the Houston Marathon. The rooms are luxe, the checkout was at noon and the hotel is very close to the start, finish, and race expo at the George R Brown Convention Center. I wish I could have stayed longer!

Was this review helpful? Yes
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this review

Allyson C, Congrats on participating in the 2015 Houston Marathon, and we're so very glad you enjoyed your stay! Please do let us know if you're returning for the 2016 race, and we hope to welcome you again soon. Best regards, Laura Pettitt Director of Public Relations Four Seasons Hotel Houston More 

Houston, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of this hotel made it a good choice for the Houston Marathon, but the quality of its service made it the best choice. Full breakfasts can be ordered before 6am on race day. A la cart quick breakfasts were also available in the lobby. Water and bananas were complimentary after the race. We were so impressed by how... More 

Was this review helpful? Yes
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this review

M R, We're so glad to hear you enjoyed your stay with us, and congrats on completing the race! Be it bananas or early breakfast, we do our best to help you do yours on the course. We'll share your compliments with our staff, and we hope to welcome you again soon! Best regards, Laura Pettitt Director of Public Relations... More 

Lake Jackson, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was in town to run the Aramco Half Marathon. Your hotel was absolutely beautiful but it was your staff that really shined. They were all so kind and accommodating and made my race experience amazing. The location was perfect! My mom has mobility issues and this was the perfect spot for her and once I ran by she was... More 

Was this review helpful? Yes 1
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this review

Joy H, Congrats on the half-marathon! 13.1 is such a great accomplishment, and we're so very pleased to hear our location and staff made it an even more amazing experience, for both you and your mother. We'll see you for the 2016 race, and look forward to welcoming you before then as well! Best regards, Laura Pettitt Director of Public... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Four Seasons went above and beyond their usual exceptional service for the runners. They provided an amenity bag at check in and scheduled their restaurants, hotel lobby and room service to be open and available for runners to grab something to eat before the race. When we returned, water and bananas were in the lobby. I have run 27... More 

Was this review helpful? Yes 1
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this review

esbates, We're so happy to hear late checkouts and lobby pick-me-ups made a difference for your stay! A Marathon is a huge undertaking, and we're always glad to help where we can. We hope to welcome you back next year as well! Best regards, Laura Pettitt Director of Public Relations Four Seasons Hotel Houston More 

Houston, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to stay at the 4 Seasons the night before the Houston Marathon. It was the perfect place. The way to the GRB convention center is short and the hotel offer great services. We stayed in a deluxe room which offer great views, extra space and lots of quietness. I will definitely come again.

Was this review helpful? Yes 2
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this review

Sinyptk, We're glad to hear you enjoyed your stay for the Houston Marathon, and we're looking forward to hosting you again soon! Please do get in touch when you next make plans to stay with us here at Four Seasons Hotel Houston! Best regards, Laura Pettitt Director of Public Relations Four Seasons Hotel Houston More 

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Additional Information about Four Seasons Hotel Houston

Address: 1300 Lamar Street, Houston, TX 77010
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Houston 5*
Number of rooms: 404
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Also Known As:
4 Seasons Hotel Houston
Four Seasons Houston
Houston Four Seasons
Hotel Style:
#2 Spa Hotel in Houston
#3 Luxury Hotel in Houston
#3 Romantic Hotel in Houston
#9 Business Hotel in Houston
#19 Family Hotel in Houston

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