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Four Seasons Hotel Houston

#10 of 470 Hotels in Houston
Certificate of Excellence
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1300 Lamar Street, Houston, TX 77010
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Four Seasons Hotel Houston
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906 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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Houston, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Four Seasons in Houston the weekend of our wedding in March. Our venue was nearby (The Grove), but they did not provide an area for me and my bridal party to get ready so I opted to book a suite at the Four Seasons for the bridal party to get ready and also for our first... More 

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Austin TX
Level Contributor
90 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had tickets to see a concert at the Toyota Center and wanted to stay near it to avoid traffic and parking. I also wanted to avoid large hotels. I knew there were some new hotels built in the downtown area but have stayed here and liked it. The last time they were remodeling it the pool area was closed.... More 

Was this review helpful? Yes 1
Sun P, Front Office Manager at Four Seasons Hotel Houston, responded to this review

Dear Homestyle68, Thank you for your great review. I am happy to hear that you enjoyed your stay and we surpassed your expectations overall. I know how delighted the staff will be with your recognition of their service and hospitality. Thank you again for your gracious feedback. We look forward to welcoming you back to Four Seasons Houston soon. Warm... More 

Sussex, England
Level Contributor
145 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently stayed at the FS Houston ahead of our flight back to the UK. We started off staying in a 1-bed residential apartment, but asked to be moved due to very noisy neighbours. The original apartment was large with far-reaching views. The bed was huge and living area well-appointed. However, the bathroom was small and old-fashioned with no separate... More 

Was this review helpful? Yes 1
Sun P, Front Office Manager at Four Seasons Hotel Houston, responded to this review

Dear SussexCpl, Thank you for your feedback regarding your recent stay at Four Seasons Houston. I am sorry you were disturbed by noise from a nearby room and apologize for the inconvenience. Although I am disappointed we did not exceed your expectation overall, I am happy to hear that you enjoyed one of our Executive Suites and Room Service. I... More 

Texas
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an overnight stay for an Astros game and everything was great. Typical Four Seasons service with very polite and accommodating staff. Hotel was clean and well kept. Pool area was very nice and staff were great. Check-in was excellent and the room preparation they put together for our stay with our child was outstanding. A couple items that weren't... More 

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Sun P, Front Office Manager at Four Seasons Hotel Houston, responded to this review

Dear 3DTurkey, I am happy to hear you had a positive experience with us at Four Seasons Houston. I am glad that you enjoyed the hotel and service and that our staff provided a memorable experience for you and your family. I am sorry that you had difficulties with the internet. I am happy to report that we will be... More 

San Rafael, California
Level Contributor
132 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 1,250 helpful votes
5 of 5 stars Reviewed 1 week ago

I wanted to write this right away, but I don't have much time to give it all the accolades it deserves, however I thought I should put it up right away, so here it goes: This hotel qualifies as the most generous hotel we have ever stayed at ever. The amenities, gifts and treats for the kids were amazing. We... More 

Was this review helpful? Yes 12
Sun P, Front Office Manager at Four Seasons Hotel Houston, responded to this review

Dear MelissaBradley, Thank you for your great review. I am delighted to hear that you and your family enjoyed your stay and we exceeded your expectations overall. We know the challenges of travelling with young children and always want to make them feel welcome and special. It is so gratifying to read your wonderful comments and to know how much... More 

Davidsonville, Maryland
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all, the staff we interacted with was great. They were courteous and tried to be helpful at each and every incident. However, the hotel was just not up to the standards one expects when paying top dollar. Check in was smooth as silk with a wonderful clerk. Once we got to the room, we instantly noticed the dated... More 

Was this review helpful? Yes 2
Sun P, Front Office Manager at Four Seasons Hotel Houston, responded to this review

Dear GerardEvans, Thank you for your feedback following your recent stay at Four Seasons Houston. I am very disappointed we failed to provide the level of service you expected. I hope this experience has not permanently marred your impression of the hotel and you will give us another opportunity to welcome you back again. Please do not hesitate to email... More 

Saint Louis, Missouri
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first stay in Houston for a personal trip and we wanted to go with the sure bet. The team at the Four Seasons did not disappoint. They were very friendly, were flexible and anticipated our needs. We had room service all four mornings and the delivery time was spot on. This hotel also boasts one of the... More 

Was this review helpful? Yes 2
Sun P, Front Office Manager at Four Seasons Hotel Houston, responded to this review

Dear Greg D, Thank you for your great review. I appreciate your taking the time to give us your feedback about your "first stay" in Houston. I am delighted that we met and exceeded your expectations overall. I look forward to sharing your comments with our Room Service and Front Office team who will take great pride in your acknowledgement... More 

Frisco, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel in Houston continues in what is a great tradition of fine hotels in the Four Seasons Family. The room was beautiful We did have a problem with the phone in the room on this stay. That is about the only thing in a negative light that I can mention. The Resturaunt was amazing with incredible service. The hotel... More 

Was this review helpful? Yes 2
Sun P, Front Office Manager at Four Seasons Hotel Houston, responded to this review

Dear MovieDoc, Thank you for your review. I am happy to hear that you enjoyed your stay and we exceeded your expectations overall. We always appreciate it when our guests take the time to let us know about their stay. We hope to welcome you back to Four Seasons Houston in the near future. Sincerely, Sun Pak More 

Lafayette, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staying at the Four Seasons made the as usual horrible drive to HST a forgettable experience...The construction zones on I-10 result in extreme speed fluctuations and thus makes for a difficult drive. The Hotel eased the pain once we arrived...until I had to drive back to LFT :)

Was this review helpful? Yes 1
Sun P, Front Office Manager at Four Seasons Hotel Houston, responded to this review

Dear devans309, Thank you for your review. I am delighted to hear that you enjoyed your stay, particularly after a difficult drive. I will be sure to share your wonderful feedback with the staff. We hope to welcome you back to Four Seasons Houston soon. Sincerely, Sun Pak More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

This is the most beautiful and amazing place we stayed at, the service on a scale from 1-10, I give it a 20. Whatever we ask for we got it, and we were asked several times during the two days we were there they would ask us if we needed anything. Thanks to the concierge, bellboys,checkin, bellboys, for making this... More 

Was this review helpful? Yes 1
Steven C, Director of Rooms at Four Seasons Hotel Houston, responded to this review

Dear Mr and Mrs Kieras, Thank you for choosing to celebrate your birthday with us and so happy to hear that we made it extra special for you. Thank you for taking the time to share your experience and for acknowledging our amazing team. We look forward to your next visit! Regards, More 

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