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All 452 Houston hotels

Doubletree Hotel Houston Downtown

3.5 of 5 Hotel   |   400 Dallas Street, Houston, TX 77002-4777 (Downtown)
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Doubletree Hotel Houston Downtown
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Ranked #121 of 452 Hotels in Houston
A recent review
4 of 5 stars reviewed 2 weeks ago
Larry M Austin, United States
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521 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree Hotel Houston Downtown
See the most recent reviews
Austin, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The arrival was swell,as I had driven a long way. I was really ragged out. The Parking people were very helpful. I had lost my cell phone in the car and could not find it, so one of the car attendants called my phone number and I found it. The room attendant was very nice and helpful. Everyone at the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad our team met your expectations and the valet team were able to assist with finding of your phone. We hope to see you again if travel take you back to Houston Downtown. More

Allen, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

the hotel had great service, excellent location and plenty of amenities. the only thing is there is no pool. if you are looking for a great place to stay you found it and easy access to and from the highways.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad to hear we met your expectations and hope if travel take you back to Houston Downtown, you will chose us. We do have complimentary passes at the hotel front desk for pool access at our sister property in the area. On your return, please inquire. We offer the... More

Texas City, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I love to stay at this DoubleTree during my yearly participation in the Susan G. Komen Race/Run. It's very nice and quite accessible to the event. The staff is always very attentive and warm. The rooms are very comfortable and nice.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are delighted to hear you have stayed with us for the past 3 years and we continue to meet your expectations! We hope to see you again next year for the SGK weekend. More

Far Rockaway, New York
Top Contributor
61 reviews 61 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Doubletree is conveniently located to my Houston office, so it's where I always stay when I'm in town. The service has always been great. Shout out to the lovely, courteous and always polite Tessa who handles the front desk like a pro. Always a pleasure when she checks me in. And the room service staff is always so friendly.... More

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad to hear that you chose us for your home away from home and that Tessa creates a rewarding experience for you when you stay with us. I have also shared your experience with our Director of Housekeeping. More

New Orleans, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

From Check In to Concierge to Automobile Valet - All the staff were helpful and friendly. The Concierge (Manager) helped with bags when his staff was busy and would not accept the customary tip. The Auto Valets, had lots going on but maintained calm demeanor with the guest. They also had a nifty system to text to retrieve vehicles timely.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad to hear we met your expectations and hope you keep us in mind if travel take you back to Houston Downtown. More

Mahwah, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

For the price paid, service average. No iron board. Asked for additionnal shampoo never got it. Got the iron board. Breakfast service average- after we got the coffee wa never offered options to buffet ... and no one came until check was due. Left our luggage at check in with bell service. Came back and waited over 15 mins for... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I have shared with our Director of Housekeeping and Valet Manager. We apologize for not following up with your amenity request. More

Houston, Texas, USA
Top Contributor
54 reviews 54 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed for one night, but it was a very nice stay. The hotel is situated in downtown Houston and quite accessible. We had a clean, comfortable room on the HHonors floor. The front desk staff was very nice. And even though we checked out at exactly the worst time (Sunday at 10:30am), the valet attendants were fast and... More

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. My staff really appreciate your kind words and we are glad they met your expectations. Please keep us in mind if travel take you back to Downtown Houston. More

Katy, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I were married at this hotel and return on our anniversary. It is a great location with awesome views and the shuttle will take you to nearby restaurants and entertainment. Great get away for me and the wife.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Happy 10 Year Anniversary! We hope to see you again next year! Thanks for sharing your experience with us. More

Houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This was a nice hotel, the staff was very friendly, the rooms were clean and comfortable, and since we got married they gave us a complimentary upgrade and champagne so we had a great experience. The down side is no fridges and the valet is too expensive.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We wish you Happy Anniversary again and hope to see you next year to celebrate! More

Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everybody is very friendly at this hotel. Check in went smooth. Starbucks in the lobby. Breakfast is good. Loved the fresh berries! Easy access to the highway. Soda machine on my floor did not work. Other than that it was perfect!

Was this review helpful? Yes 1
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I will have our Director of Engineering to check the Soda Machines on the guest floors to ensure working properly. More

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Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas Street, Houston, TX 77002-4777
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
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Also Known As:
Doubletree Houston
Houston Doubletree

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