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All 451 Houston hotels

Doubletree Hotel Houston Downtown

3.5 of 5 Hotel   |   400 Dallas Street, Houston, TX 77002-4777 (Downtown)
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67%
Ranked #122 of 451 hotels in Houston
A recent review
  • Reviews (440)
  • Photos (99)
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440 people have reviewed this hotel

Traveler rating
    140
    154
    87
    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Lexington, Kentucky
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

You can walk to any downtown location from here and return for one of the best shaken martini's anywhere. Service is always great and, like their counterpart at IAH, the breakfast buffet is outstanding.

Was this review helpful? Yes
Kingwood, Turks and Caicos
1 review
4 of 5 stars Reviewed 4 days ago NEW

Floor to ceiling windows were perfect; only complaint was musty sour smell on carpets in hallways. We were on 16th floor & friends on 15th floor, they were both terrible. The smell just outside our door was especially unpleasant.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your stay with us. I have communicated with our Director of Housekeeping to investigate the ordor on the floors you mentioned. We appreciate your feedback and hope you come back for next years 4th of July experience. More

Houston, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We live in Houston, about 10 miles from downtown, where this DoubleTree Hotel is located. Every year we stay at a hotel downtown, to be within walking distance from the 4th of July Freedom Over Texas Festival. Music and Fireworks. July 4, 2014 was overcast and seemed about ready to be rained out - however it was not. If it... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you so much for sharing your recent experience with us. We are glad the ran didn't take over the fireworks! Please keep us in mind for next year. The inventory will be available to book with in a few weeks. My e-mail address is Toya.berry@hilton.com. I would be happy to assist you with your reservations for next year. More

conroe, United States
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

valet attendants were rude, No way to keep cold beverages cold in the room. Small ice bucket provided for mixed drink ice. Pillows were nice! The guests next door were terrible, children were loud and the mother screamed louder than the children.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I truly apologize that your stay didn't meet your satisfaction. I have shared your experience with our Valet Manager and we will be addressing his team engagement with guest. More

1 review
2 of 5 stars Reviewed 6 days ago NEW

My wife and I arrived on the afternoon of July 4th. I had booked the room for 2 nights quickly on the Expedia app because the HHonours app kept kicking me off. I was upset to find that we couldn't collect the points for the room because we had booked through a 3rd party!?! The staff were helpful enough but... More

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I apologize that your stay didn't meet your expectations. When booking via a Third Party, The HHonors VIP Loyalty program is currently not designed to gain points via these channels. We however, offered you the continental breakfast and the HHonors water. That is what we have the flexibility to do at... More

Phoenix, Arizona
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our room was downright amazing. We had a suite with the triangular bedroom on the 16th floor. We had 2 bathrooms and the den was downright huge. We loved the views, and that triangular bedroom with glass from ceiling to floor exceptional. But it was not the cleanest hotel. There was a distinct odor in the hallway, and the doors... More

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I apologize that we didn't meet your expectations and have shared your room cleanliness with our Director of Housekeeping. More

Houston
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Disappointing response from the hotel in regard to the lap top. Little to no effort exerted to investigate thoroughly. It seem like they are passing the buck rather than taking the concerns of the clients seriously. I stay at Hilton Brand Hotels and has by far been the worst. Maybe the GM of the hotel should attempt to resolve. No... More

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Our General Manager has been in contact with the guest in reference to this incident. More

Jacinto City, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent room - corner room on 19th floor. Excellent view. Bed quality and room quality were great. Everything we needed was there at the hotel. Had drinks at the bar. My wife ordered Bella Sera Moscato - it was fabulous. Even had bartender show us the bottle.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent exeperience with us. We are glad to hear we met your expectations and hope you keep us in mind if travel take you back to Houston Downtown. The Bella Sera Moscato has become a hit in our Lobby Lounge Bar. I will share your feedabck with our bartender as well. See you soon! More

houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

room was fine. Odor in the hallway. Smelled very stale and rank. Cleaning crew started cleaning our suite before we checked out and we found items missing (liquor and wine). Was not happy. Also a missing laptop from the ballroom the night before. Poor staffing for the cash bar. Nice lady but could not make change and did not know... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I truly apologize that your stay didn't meet your expectations. I will have our Director of Housekeeping inspect the guest floors for the stale ordor. We have been in contact with the guest that laptop was taken and it was from whomever assisted him with the event. It wasn't in our... More

Bryan, United States
1 review
5 of 5 stars Reviewed 1 week ago

just an over night stay for 40th high school reunion. Great rooms, comfortable & spacious. Staff was very nice and helpful. Valet very efficient and quick. nice open lobby for drink, snack or visiting.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad that we met your expectations and you enjoyed the room accommodations. We hope that you keep us in mind if you have any future events that we can assist with. More

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Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas Street, Houston, TX 77002-4777
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
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Also Known As:
Doubletree Houston
Houston Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#44 Romantic Hotel in Houston #121 Business Hotel in Houston
Hotel Class
Number of rooms
350

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