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All 454 Houston hotels

Doubletree Hotel Houston Downtown

3.5 of 5 Hotel   |   400 Dallas Street, Houston, TX 77002-4777 (Downtown)
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Doubletree Hotel Houston Downtown
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Ranked #123 of 454 Hotels in Houston
A recent review
4 of 5 stars reviewed 4 days ago
squish68 Royersford, Pennsylvania
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521 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Royersford, Pennsylvania
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having a tradeshow at the convention center this hotel was well within walking distance. Lots of restaurants around to choose from. Breakfast buffet was good but not for the price, walk to the Einstein bagels or the cafe near. Room was clean and bed was comfy. Wifi was spotty but overall a great place. Very helpful with taxi's or shuttle... More

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. Please keep us in mind if travel take you back to Downtown Houston. More

Baton Rouge, Louisiana
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Doubletree Hotel in Downtown Houston while in town for an LSU football game. The hotel was very nice and the rooms comfortable. The staff was very nice and helpful. The hotel was easy to get to and in a great location downtown. I would definitely stay here again.

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad to hear that our staff met your needs and your room accommodations and hotel was to your satisfaction. We hope to see you again if travel take you back to Houston. More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Double Tree Houston has done an awfull lot of damage to me. The Trofi restaurant has poisoned me on my last stay. The hotel has dealt with the incident in a terrible way and has done little or no effort in handling and compensate for the dammage they have caused. The management is clearly incapable of handling any complaints and... More

Was this review helpful? Yes 1
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your concerns during your stay with us. Our AGM has been in contact with you in regards to this incident. If you need further assistance, please contact him via his e-mail that he has provided you with. Thank you. More

Lima
Top Contributor
154 reviews 154 reviews
64 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed 1 week ago

ok, anyone visiting houston knows that downtown is not the best place to stay. I have stayed at this hotel before but long time ago and during few days in the working week. I was attending a conference so it was a convenient location, otherwise I would have avoided it. I am sure that I am not going to stay... More

Was this review helpful? Yes 2
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We would also like to apologize for the issues that you experienced in our restaurant and with housekeeping during your stay. We appreciate your feedback, and will keep your comments in mind while we work to improve... More

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a fantastic stay and all the DoubleTree representatives went out of their way to help us with anything we needed or requested. We will be back there again for the Susan Komen's Race for the Cure.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us during the SGK weekend. We are glad to hear our staff met your expectations and that you will be returing next year for the event! See you soon. More

Houston, TX, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay in the Doubletree or Hilton Hotels in my travels in Texas & throughout the US. I must pay kudos to the Doubletree above. The staff beginning with the bellhop, desk attendant, maid, bartender, restaurant waitresses, check-in, y were very good in all areas. And the guys who part vehicles were great in giving instructions on directions in Houston... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your experience with us from your recent stay. We truly appreciate your kind words to our staff and we are glad we met your expectations. Please keep us in mind if travel take you back to Houston Downtown. More

HOUSTON, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Customer service was exceptional, from the front desk check in with Charmaine, making sure our stay was perfect from the welcome to the warm cookies. all the way to our housekeeper Rosa which was very kind to introducing herself to us and even speaking every time she see us. I WILL ADVISE IF YOU WOULD LIKE TO HAVE THE... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for the recognition of our team members Chermaine and Rosa! I have shared with their managers to post on their BRAGG board in their department. We hope you keep us in mind if travel take you back to Downtown Houston. More

houston, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

price-quality is poor. electic hotel without atmosphere. fitness is very poor. location not ideal for fun in the evening. people are friendly that is not the point, but there is not a good atmosphere in the evening. a lot of business men. holtel should take an example of hyatt hotel next door.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are sorry to hear we didn't meet your expecations. More

Jackson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Houston Double Tree after going to a wedding in Houston. I was not planning on staying the night but ended up booking a last minute room and it was perfect. The room was reasonably priced and perfectly comfortable. The staff was welcoming and friendly upon check in and my room was clean, quiet, and I was... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad to hear the staff met your expectations and the last minute accommodations was a perfect fit! Please keep us in mind if travel take you back to Houston Downtown. More

Luanda, Angola
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very nice and clean. It's been very quiet as well. It's got a nice bar area and the rooms are very nice and new looking. I like that you can text to have your car brought to the front by the valets. They text back with how many minutes it will be before you need to go... More

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with our new text program with our valet team. They added this special tool to assist with the wait time of guest vehicles. Please keep us in mind if travel take you back to Houston. More

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Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas Street, Houston, TX 77002-4777
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
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Also Known As:
Doubletree Houston
Houston Doubletree

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