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Doubletree Hotel Houston Downtown

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400 Dallas Street, Houston, TX 77002-4777
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Doubletree Hotel Houston Downtown
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Doubletree Hotel Houston Downtown
Doubletree Hotel Houston Downtown
Doubletree Hotel Houston Downtown
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619 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlottesville, Virginia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My husband and I visited Houston in Apr 2015 for a family Christening. We stayed here for two nights. First, let me say that the bed was extremely comfortable, so that was great. However, on Saturday afternoon I needed a bottle of water and went to the gift shop at 1:00 pm - it had a sign on the door... More 

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We will follow up with the Gift Shop Owner as they take lunch break for an hour during the day but wasn't made aware it was closed for more than that. I have also shared your feedback of the bathroom designed with our Director of Engineering. More 

Lee's Summit, Missouri
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Warm cookies on arrival! It was sleek modern and beautiful definitely recommend! Flew into IAH so was a little far but then flew out from Hobby so better distance. The room was very large and had plenty of amenities....

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us! That's the BEST part of staying at a DoubleTree by Hilton Property, THE COOKIE!! We hope to see you soon if travel take you back to Houston Downtown! More 

Fairfax, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

This is not a knock against Doubletree, but rather against Houston itself. On 4/11/15 returning to the hotel from shopping, a "parade was taking place on the roads on one side of the hotel. Unfortunately, the turn toward the hotel's parking was blocked, first by parade security, then by pedestrians. It took nearly 30 minutes to get into the parking... More 

Review collected in partnership with DoubleTree by Hilton

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us and we apologize that the Art Car Annual Parade caused an inconvenience to your stay. Thank you for your feedback and we hope you visit us again. More 

Palmdale, California
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Our room was perfect for our weekend stay for the Art Car Parade and festivities which was the reason we came to Houston. We were pleasantly surprised to find it was the center of action for the Art Car weekend. We brought our bicycles and the staff was great about keeping them in the bell hop closet so that we... More 

Review collected in partnership with DoubleTree by Hilton

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us and glad the team met your expectations! The Art Car Parade is so fun and we are glad to be able to accommodate guest that are visiting the show and that stay with us. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 1 week ago

Warm reception. It is nicely located hotel. Easy access to all major area. Friendly staff . A bit expensive valet parking. Staff is courteous. Nothing else to write. It is an excellent hotel, price is good

Review collected in partnership with DoubleTree by Hilton

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thanks for taking the time to complete our hotel survey. We hope to see you again soon if travel take you back to Houston Downtown! More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Watching TV at night at the default volume - 20. Security knocks on the door with a noise complaint. Turn the TV down, put on captions. 30 minutes later, security knocks again with another noise complaint, says police will be called if there's a third complaint. Turn the TV down again, now at 15. It's quiet. Call the front desk,... More 

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing you recent experience with us. Our Event Manager as addressed in a previous dialogue. More 

Queensland, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights with our 2 teenage daughters.There was plenty of room for all of our luggage. The valet guys were so helpful and when we checked in we were given warm cookies which was a nice touch. The rooms do need to make over and the bed was pretty uncomfortable. After a long drive a comfortable... More 

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad to hear that the staff met your expectations and hope on your return visit to Houston, you chose us to stay with! See you soon. More 

Houston, Texas
Top Contributor
56 reviews 56 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right across from Sam Houston Park, this hotel is perfect if you are coming in for the Art Car Parade or any of the many events held there annually. Their service is always friendly and efficient. The building has some great views from the higher floors and the corner rooms have a delightfully odd shape. Their elevators are among the... More 

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank for sharing your recent experience with us! the Art Car Parade is here every year and we hope we see you next year! More 

Houston, Texas
Contributor
17 reviews 17 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a conference in March 2015. Being a Hilton HHonors member, I got a nice upgrade to a VERY nice suite. Wi-Fi is good and but the dining options are limited. The only reason I'm giving the hotel 4 stars is because it is in bad need of remodeling. The suite I stayed in looked as if... More 

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Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I have shared your feedback with the Management Team of the hotel updates. Thank you More 

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just got back today from a two day stay in Houston. Overall good hotel with very friendly service from the front desk to the housekeeping, room service, valet and concierge - all good experiences and interactions. The warm cookie upon arrival was great and the free coffee in the lobby in the mornings were helpful. This seems to be the... More 

Was this review helpful? Yes 1
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad to hear the staff met your expectations. We apologize for the in-room experience and our Assistant General Manager was informed and will be following up with our Director of Engineering to see if there is something we can do about the water tanks. Thank you again for the... More 

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