We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 451 Houston hotels

Doubletree Hotel Houston Downtown

3.5 of 5 Hotel   |   400 Dallas Street, Houston, TX 77002-4777 (Downtown)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Downtown Parking +WiFi
Save Saved
You added Doubletree Hotel Houston Downtown to your Saves list
Doubletree Hotel Houston Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
67%
Ranked #119 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed yesterday
jonb569
  • Overview
  • Reviews (448)
  • Photos (99)
  • Amenities
  • Q&A
  • Room tips (47)
  • Location
  • More
Write a Review

448 people have reviewed this hotel

Traveler rating
    143
    157
    88
    39
    21
See reviews for
52
94
44
197
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great staff and beautiful hotel. Very convenient to offices and nightlife. Great stay. Make sure to enjoy the cookie. Take advantage of the dining option as well. Housekeeping gave personal note and was a special touch. Front Desk very prompt and plethora of knowledge of the area. Valet was very prompt.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
USA
Top Contributor
126 reviews 126 reviews
36 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was taken a bit aback by the lack luster welcome. Yes, the cookie was tossed on the counter in my direction, ok, maybe not tossed at me but that was pretty much the welcome. It was late in the day, maybe around 10 PM when I checked in and I was tired too, but checking in for a 4... More

Was this review helpful? Yes
NY
1 review
4 of 5 stars Reviewed yesterday NEW

The only flaw was a mess up in the pre-order items from the Hilton Honors website. Not only was the wine not there upon arrival, they did not even have what the website sold. An hour and a half later, and a different wine, it was too late to drink before our event. Also they tried to bill for valet... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
China Spring, Texas
1 review
2 of 5 stars Reviewed 2 days ago NEW

Was very disappointed with this hotel, as I have stayed in other doubletrees & loved it. Started with the desk clerk not telling us that our 2nd night would be a higher rate than she quoted us for that night. We went out the first night of our stay, so didn't really examine the room. When we were getting ready... More

Was this review helpful? Yes
Irving, Tx
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel with a very accommodating staff. Room was clean and housekeeping did an outstanding job during our 4 day stay. On checkout I noted two billing errors which were immediately taken care of with no questions asked. A wonderful stay.

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We truly appreciate it! Please keep us in mind if travel take you back to Houston Downtown. More

Gainesville, United States
1 review
4 of 5 stars Reviewed 1 week ago

14th floor smelled like urine when I arrived. After requesting someone come to deal with the problem four times, and just spraying the hallway I gave up. It was apparent that someone over 4th of July weekend had too much to drink.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are sad to hear that your stay was interupted with a ordor in the hallway. I have also shared your feedback with our Director of Housekeeping and she is currently working on a project to assist with this challenge. More

Burbank, United States
1 review
5 of 5 stars Reviewed 1 week ago

The location for one night is okay. For an extended visit the parking is insane and not much to do but eat or work downtown! The expense is also high as a family will only use the hotel for sleeping and maybe some eating.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are sorry to hear that we didn't meet your expectations for a long term stay. We do offer a rate that includes breakfast and parking. If you chose to stay with us again for a long period, try that package, it is suitable for a family. More

Houston
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We had won a prize from the Houston Chronicle so the room was free, but the parking was not. There is only valet parking, and it was over $30 (w/tax, w/o tip). When making the reservation we were told the valet parking was $18. The room was nice and clean, but no nicer or cleaner than a Wingate we stayed... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I met some winners from the Southwest Prize Holders while visiting with us. I apologize if you were not informed that the parking wasn't included in the Prize package. I will be sure to inform Southwest for next year's recipients. I will also follow up with our Bell Staff to be... More

Lexington, Kentucky
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

You can walk to any downtown location from here and return for one of the best shaken martini's anywhere. Service is always great and, like their counterpart at IAH, the breakfast buffet is outstanding.

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. Please keep us in mind if travels take you back to Downtown Houston! More

Kingwood, Turks and Caicos
1 review
4 of 5 stars Reviewed 2 weeks ago

Floor to ceiling windows were perfect; only complaint was musty sour smell on carpets in hallways. We were on 16th floor & friends on 15th floor, they were both terrible. The smell just outside our door was especially unpleasant.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your stay with us. I have communicated with our Director of Housekeeping to investigate the ordor on the floors you mentioned. We appreciate your feedback and hope you come back for next years 4th of July experience. More

Owners: What's your side of the story?
If you own or manage Doubletree Hotel Houston Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Doubletree Hotel Houston Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas Street, Houston, TX 77002-4777
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Tingo, Travelocity, Hotels.com, BookingOdigeoWL, Despegar.com, TripOnline SA, Priceline, Agoda and Venere so you can book your Doubletree Hotel Houston Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Houston
Houston Doubletree

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (59)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (24)
Viewed
View from room (3)
Viewed
Bathroom (4)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Dining (8)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (14)
Viewed
Bathroom (1)
Viewed
Other (10)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#47 Romantic Hotel in Houston #117 Business Hotel in Houston
Hotel Class
Number of rooms
350

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer