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All 452 Houston hotels

Doubletree Hotel Houston Downtown

3.5 of 5 Hotel   |   400 Dallas Street, Houston, TX 77002-4777 (Downtown)
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Doubletree Hotel Houston Downtown
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Ranked #121 of 452 Hotels in Houston
A recent review
5 of 5 stars reviewed 1 week ago
Billie K Houston, United States
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518 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lima
Top Contributor
154 reviews 154 reviews
64 hotel reviews
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

ok, anyone visiting houston knows that downtown is not the best place to stay. I have stayed at this hotel before but long time ago and during few days in the working week. I was attending a conference so it was a convenient location, otherwise I would have avoided it. I am sure that I am not going to stay... More

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Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a fantastic stay and all the DoubleTree representatives went out of their way to help us with anything we needed or requested. We will be back there again for the Susan Komen's Race for the Cure.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us during the SGK weekend. We are glad to hear our staff met your expectations and that you will be returing next year for the event! See you soon. More

Houston, TX, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stay in the Doubletree or Hilton Hotels in my travels in Texas & throughout the US. I must pay kudos to the Doubletree above. The staff beginning with the bellhop, desk attendant, maid, bartender, restaurant waitresses, check-in, y were very good in all areas. And the guys who part vehicles were great in giving instructions on directions in Houston... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your experience with us from your recent stay. We truly appreciate your kind words to our staff and we are glad we met your expectations. Please keep us in mind if travel take you back to Houston Downtown. More

HOUSTON, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Customer service was exceptional, from the front desk check in with Charmaine, making sure our stay was perfect from the welcome to the warm cookies. all the way to our housekeeper Rosa which was very kind to introducing herself to us and even speaking every time she see us. I WILL ADVISE IF YOU WOULD LIKE TO HAVE THE... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for the recognition of our team members Chermaine and Rosa! I have shared with their managers to post on their BRAGG board in their department. We hope you keep us in mind if travel take you back to Downtown Houston. More

houston, United States
1 review
2 of 5 stars Reviewed 1 week ago

price-quality is poor. electic hotel without atmosphere. fitness is very poor. location not ideal for fun in the evening. people are friendly that is not the point, but there is not a good atmosphere in the evening. a lot of business men. holtel should take an example of hyatt hotel next door.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are sorry to hear we didn't meet your expecations. More

Jackson, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Houston Double Tree after going to a wedding in Houston. I was not planning on staying the night but ended up booking a last minute room and it was perfect. The room was reasonably priced and perfectly comfortable. The staff was welcoming and friendly upon check in and my room was clean, quiet, and I was... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad to hear the staff met your expectations and the last minute accommodations was a perfect fit! Please keep us in mind if travel take you back to Houston Downtown. More

Luanda, Angola
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very nice and clean. It's been very quiet as well. It's got a nice bar area and the rooms are very nice and new looking. I like that you can text to have your car brought to the front by the valets. They text back with how many minutes it will be before you need to go... More

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with our new text program with our valet team. They added this special tool to assist with the wait time of guest vehicles. Please keep us in mind if travel take you back to Houston. More

Austin, United States
1 review
4 of 5 stars Reviewed 1 week ago

The arrival was swell,as I had driven a long way. I was really ragged out. The Parking people were very helpful. I had lost my cell phone in the car and could not find it, so one of the car attendants called my phone number and I found it. The room attendant was very nice and helpful. Everyone at the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad our team met your expectations and the valet team were able to assist with finding of your phone. We hope to see you again if travel take you back to Houston Downtown. More

Allen, United States
1 review
5 of 5 stars Reviewed 1 week ago

the hotel had great service, excellent location and plenty of amenities. the only thing is there is no pool. if you are looking for a great place to stay you found it and easy access to and from the highways.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are glad to hear we met your expectations and hope if travel take you back to Houston Downtown, you will chose us. We do have complimentary passes at the hotel front desk for pool access at our sister property in the area. On your return, please inquire. We offer the... More

Texas City, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I love to stay at this DoubleTree during my yearly participation in the Susan G. Komen Race/Run. It's very nice and quite accessible to the event. The staff is always very attentive and warm. The rooms are very comfortable and nice.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Toya B, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are delighted to hear you have stayed with us for the past 3 years and we continue to meet your expectations! We hope to see you again next year for the SGK weekend. More

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Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas Street, Houston, TX 77002-4777
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
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Also Known As:
Doubletree Houston
Houston Doubletree

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