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Doubletree Hotel Houston Downtown


Hotel class 3.5 of 5
400 Dallas Street, Houston, TX 77002-4777
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Reviews you can trust

68% Recommend
3.5 of 5 stars 42 reviews
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All (42)
[ Date ] [ Rating ]
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5 of 5 stars
bhwrn   1 contribution
Liberty, Ms.
Oct 25, 2009 | Trip type: Couples

Everything and everybody was great. I came for the quilt festival. I had friends and family members with me. We had also brought my 2 year old granddaughter. The staff was very helpful, the rooms were comfortable with lots of room and very clean. I plan on staying next year if I can get a room before its all booked... more

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4 of 5 stars
cplad   1 contribution
Dallas, TX
Oct 9, 2009 | Trip type: Business, Solo travel

good business hotel, well located, clean rooms with comfortable bedding, nice health club to work out. more

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3 of 5 stars
BoywonderTo   15 contributions
Toronto, Canada
Jul 23, 2009 | Trip type: Solo travel

The hotel is not quite up to par for its 4 star status, but it is a reasonable stay for its price. The hotel is clean and the room are nice and big. It is conveniently located (light rail is only a few blocks away, not that you would want to walk far in Houston heat), and there are plenty... more

Management response from
saundra goldman, general manager

Good afternoon. I just read you review of our hotel, and was very disappointed by the service you received. I would greatly appreciate the opportunity to discuss it with you further. I can be reached at saundra.goldman@hilton.com. I look forward to your e-mail.

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4 of 5 stars
uptownmatt   21 contributions
Las Colinas - DFW, TX
Jul 15, 2009 | Trip type: Business, Solo travel

This is a good business hotel, and is exceptional at getting the job done for business travelers. If you are on vacation, I might not recommend this hotel unless you are just looking for a one nighter in downtown. Almost every restaurant in downtown closes after 5 PM so you are left with very few dining choices in reasonable walking... more

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2 of 5 stars
CorpusCubFan   1 contribution
Corpus Christi
Jun 11, 2009 | Trip type: Family

We just checked out of this hotel yesterday morning after a 1 night stay to watch the Cubs whoop the Astros. The BIGGEST problem was all the extra things they put on my card. This room was already paid for through priceline back in May. Upon arrival they asked for my ccard for incidentals. They ended up charging me for... more

Just Average
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3 of 5 stars
pbark   26 contributions
Arkansas
Apr 20, 2009 | Trip type: Business
1/1 found this review helpful

I stayed at Doubletree Downtown Houston while attending a conference. The rooms were average as was the customer service. The breakfast buffet was not good for the price paid. There was no wireless internet in the room, only in the lobby area. The rooms were wired with ethernet cords only. There aren't many restaurants in the area and those nearby... more

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3 of 5 stars
lakrav   7 contributions
New York
Mar 25, 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

I am a frequent business travel, and use the Hilton family of hotels almost every stay. This hotel was clean and comfortable. When I got in my room was ready and I was greeted with a warm chocolate chip cookie. Due to my level in the points program, I usually get an upgrade but instead was given free continental breakfast.... more

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4 of 5 stars
gacman17   11 contributions
New York City, New York
Oct 27, 2008 | Trip type: Solo travel

Nice big room with a comfy king bed and a great view of Houston. Room service was great, airport shuttle too. The loud wedding was luckily 18 floors below. Not far from Montrose area. Overall a great value though downtown needs a bit more services/nightlife on the weekend. more

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4 of 5 stars
andrew23   218 contributions
Sabah, Malaysia
Oct 14, 2008

This is a very solid business hotel located right in the heart of Houston's business district. I agree with some of the reviews here - Houston can be a ghost town at night but, that's the case with many other major North American cities but you really don't need to go out of your way to find good food and... more

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1 of 5 stars
sdodos   1 contribution
Boston
Sep 13, 2008 | Trip type: Business
1/2 found this review helpful

This hotel is definitely not recommended - horrible service, unresponsive and condescending staff. I am an event planner and selected this hotel for my group while attending Microsoft's WPC event in July 08. My door kept locking several times during the first day and staff was extremely condescending when I told them it wouldn't open - they blamed it on... more

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Doubletree Hotel Houston Downtown Also Known As

  • Doubletree Houston
  • Houston Doubletree
Address: 400 Dallas Street, Houston, TX 77002-4777
Houston Hotels Doubletree Hotel Houston Downtown
3.5/5.0
42