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Courtyard by Marriott Houston Brookhollow

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2504 North Loop West, Houston, TX 77092
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1 room 1 adult
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Courtyard by Marriott Houston Brookhollow
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105 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I really enjoyed this location on my buisness trip to houston the staff was wonderful especially the young lady Joi she was very friendly and helpful the room was very nice as well all in all a great stay

Helpful?
Thank sidwoodIII
2 reviews
5 of 5 stars Reviewed 1 week ago

I recently visited this location with a huge group of my colleagues from New Orleans and I would like to shine a spotlight on a beautiful young lady that was helpful, kind, and very knowledgeable not only of the business but the surrounding areas to give me ideas of what to do in my personal time. Joi was professional and... More 

Helpful?
Thank Quatasha A
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 27, 2015

Great staff!!My wife and I were in visiting family, and decided stay the night relaxed. We requested a room on the highest floor and the staff was able to make that happened. Everyone was so friendly!! Check in was easy!! Will return!

Helpful?
1 Thank Gem1133
Pittsburgh, Pennsylvania
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed October 15, 2015

When coming off the highway pay close attention because it is very easy to pass up this Courtyard Marriott. Located across the street from a strip club and a Mexican restaurant there isn't a lot going on in this area of Houston. At least the parking is free, however, the rates are expensive for what you are getting. I stayed... More 

Helpful?
Thank MaraK498
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

We appreciate your review, and while it may appear that in our exact location there is not much to do, as we are located in a very commercial/business area, within 10 minutes you can reach the Houston Heights, Washington Avenue/Rice Military, and Uptown which have the very best in dining and shopping that Houston has to offer. We are currently... More 

Tampa, Florida
2 reviews
5 of 5 stars Reviewed September 21, 2015

Sometimes just doing your job is more than enough. Thank You Taneshia for doing just that!!!! Great customer service! I really appreciate the fast check in and your proffesionalism. You are truly a fine representation of the Marriott brand!

Helpful?
Thank 87jerseygirl
Laytonsville, Maryland
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed September 5, 2015

As an experienced Courtyard guest (Gold Elite) I believe this one is above average. Note-my expectation standards for any Marriott property are high and that consistency is part of what I value- no big surprises. This Courtyard offered Friendly efficient check in, good parking, clean inviting Bistro, nicer than average pool, and well stocked mini Market. Housekeeping was perfect in... More 

Helpful?
Thank PapalBull
Detroit, Michigan
Level Contributor
715 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
3 of 5 stars Reviewed August 25, 2015

Its an avg hotel. Nothing special. I was not crazy about the location, Room was clean and bed was nice. Bar closed way to early. The people were very friendly. Lots of parking and close to the freeway.

Helpful?
Thank Joe M
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 15, 2015 via mobile

Nice hotel with Outdoor pool. No complementary coffee and bar closes early to get one there. A bit complicated with the billing process, but willing to solve it and did it as promised. Rooms have plenty of room. Limited selection of TV channels.

Helpful?
Thank Fernando A
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for taking the time to review our property. While complimentary coffee is still available in room, we do offer Starbucks 24/7 in our lobby. Channel selection is something we are continueously looking to upgrade, and Marriott has some exciting in room entertainment options coming soon to all properties. We look forward to hosting you on future trips to... More 

Savannah, Georgia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 12, 2015

Every time I'm in town and need a clean, comfortable, convenient location to host an employee training or event - I can rely on the expert care and service of the team at the Courtyard by Marriott. I've worked with both Jacquan Moses & Lisa Holdman in the Sales Team and I can say confidently, I've never gotten BETTER service.... More 

Helpful?
Thank kspelman
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for your kind words about our service. Lisa as leader of our Sales Team embodies service and attention to detail, and we are very proud to have her on our team. Our beautiful pool area does make for a nice view, so great tip you added. We look forward to hosting you on future trips and visits to... More 

Louisiana
Level Contributor
236 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed August 8, 2015

Hotel is a little off the path from where I was working but I entered in to a very nice clean hotel with a great cafe in there in which they serve Starbuck coffee and breakfast and dinner. Pretty quiet during the day. Nice open courtyard for swimming for the kiddos. Small gym. The only drawback is there are only... More 

Helpful?
Thank jthwrh
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for completing a review and for the very nice remarks about our property. Our lobby Bistro and pool area are two of our best features. With lack of zoning restrictions in Houston, there is unfortunately little control over types of busineses that can end up near each other. We look forward to seeing you on future trips to... More 

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