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Courtyard by Marriott Houston Brookhollow

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2504 North Loop West, Houston, TX 77092
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Courtyard by Marriott Houston Brookhollow
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91 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Marriott in general I feel is over priced for what you get. They seem to think they are curing cancer or something and have an air about them that I find unacceptable... you're not the RITZ, get over yourself..... AND no complimentary breakfast?? Shame on you Marriott!! Hope you eat soon!!

Was this review helpful? Yes
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

We appreciate your taking time to write a review. While Courtyard does not offer complimentary breakfast, The Bistro does offer more selections and options of freshly menu items. I know that we all want the absolute best bargain available, and rates are driven by specific markets. We review our pricing multiple times a week and are very focused on being... More 

Saint Paul, Minnesota
Level Contributor
136 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for business and we had a business dinner. In the morning I looked out the back of the breakfast area and saw this incredible outdoor pool with umbrellas and deck chairs. I thought I was in Orlando! That was my one regret--not kicking back out there. The rooms are very large, internet works fine, classy. I've stayed here... More 

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CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for your review and the kind words about our service and beautiful pool area. The pool area is a very popular spot in our hotel and we are very proud of this amenity. Chris Pomilla, General Manager. More 

Abilene, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have stayed at this property twice and both times was not disappointed. The rooms are always clean and as they should be. The staff at this property make a huge difference in their friendly manner. Staff was very helpful in locating any items I may need. Food is good at the Bistro, but it is only open for breakfast... More 

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CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you very much for the compliments on our cleanliness and friendly service! I am very proud of our team and we know that providing a clean room and friendly service are a requirement in our business. Anyone can have a building, but we know our service and how we treat our guests makes the difference. Chris Pomilla, General Manager More 

Oakdale, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room was clean. Comfortable beds. Closet door was broken, but I called front desk and they fixed it the next day. It was a decent stay but pretty noisy. Walls seemed thin as we could hear conversations in next rooms. Also, if you plan on needing sleep, request a room away from the pool area. I feel the hotel should... More 

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CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for the compliments on our beds and cleanliness. We do have a policy of closing the pool area at 11 PM. I will be sure to reiterate the policy and be sure we are enforcing this. I appreciate the opportunity to fix that issue, and your letting us know. Chris Pomilla, General Manager. More 

Travelers are raving about these Houston hotels

Arlington, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I spent 1 night here. Very convenient on 610 and 290 in NW corner of Houston. Room was nice, but older design, updated. You must drive to eat... heavy rains caused roof leaks on 3rd floor so buckets were out all night. Time to fix roof. I am frequent Courtyard guest.

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Houston, Texas
Level Contributor
86 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The property is nice and well located. The water cooler in the fitness center was unplugged and presumably inoperative indicating a lack of attention to detail. The TV does not give access to Root channel which carries the local sports teams currently the Astros. When I asked about this I was told I could come to the lobby and watch... More 

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Saint Louis, Missouri
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 3, 2015

I was pleasantly surprised after booking this hotel through Priceline. This hotel was very nice and clean and a great value. Although breakfast was not included, the restaurant in the hotel was very contemporary and fun and had very good menu items. There were not a lot of kids running around. Actually I didn't see any. The whole hotel was... More 

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Austin, Texas
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 11, 2015

The hotel was nice. The staff was so accommodating and so nice. The rooms were a bit tad on the old vibe but were nice. We had a shuttle that took us to the wedding we were attending which was awesome.

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Palatine, Illinois
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 23, 2015

First, many thanks to Jordan and Tanisha and the rest of the front desk staff who helped make our stay as close to perfect as possible. We drove from Chicago during a time that was stormy on our way down and we had to change our reservations several times. The cooperation was fantastic. Once there, our room was clean. comfortable,... More 

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Dallas, Texas
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 21, 2015 via mobile

I visited this hotel last week and was quite impressed. The hotel lobby was clean and so was my room. Everyone that we encountered was extremely pleasant and welcoming. I definitely felt like a valued guest. The decor was nice and modern...my kinda place. I didn't get a room close to the elevator, as my reservation stated (and it was... More 

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