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All 451 Houston hotels

Houston Marriott Westchase

3.5 of 5 Hotel   |   2900 Briarpark Dr., Houston, TX 77042 (Westchase)
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65%
Ranked #170 of 451 hotels in Houston
A recent review
3 of 5 stars Reviewed May 26, 2014
Greg D Oklahoma City
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246 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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There are newer reviews for Houston Marriott Westchase
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Hong Kong, China
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed May 27, 2014

Having faced problems with this property previously, we decided to give it another chance. However on check-in the same very person who downgraded me during my last stay, did it again! Unbelievable to say the least! I had booked and prepaid (in full) a Junior King Size Suite and although I double checked the details with the clerk at check-in,... More

Was this review helpful? Yes 1
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We never like to hear that our guests are disappointed by their stays and we offer our sincerest apologies that your visit was so challenging. Caring for our guests is certainly a priority and it seems we missed several opportunities to convey that during your stay. Thank you for alerting us to your experience, your comments will be shared with... More

Oklahoma City
Top Contributor
89 reviews 89 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 26, 2014 via mobile

Just an ok place overall. The pool/fitness center and lobby were the best parts of the property. The fitness center is very well equipped and the pool is refreshing after a long day. The rooms were bleh...a very cheap renovation was done, outdated furniture and decor. The beds were old and hard as a rock. Bedding was scratchy and uncomfortable.... More

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing your feedback with regard to your recent stay. While we are delighted that you enjoyed our fitness center and pool, we regret that we were unable to impress you in every way. Please accept our sincerest apologies for any difficulties you may have had with our Internet service. We would like to clarify that high speed... More

Austin, Texas
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 24, 2014

I stayed at this hotel for one night while visiting Houston to attend an Astros game. The hotel is located in the Westside area very close to the Sam Houston Tollway. Driving to downtown Houston wasn't too bad, about 35-40 minutes, even with Friday afternoon traffic. This is a very large property with a large atrium lobby and an adjacent... More

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing your positive impressions of our property. We are very pleased to learn that you thought we were good value and found our location to be convenient for attending a Houston Astros game. We're thrilled you enjoyed your time here and hope to have the opportunity to welcome you back soon to the Houston Marriott Westchase. More

Warwick, England
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 22, 2014

To start with the hotel is looking somewhat jaded and needs a refurb. I knew it when it was Adams Mark in the early 90's and didn't seem to have been changed much since. We had to request our room be cleaned on two days out of 4. First occasion was at 6pm and second at 4pm. I was here... More

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

All guest feedback, positive or otherwise, is greatly appreciated. Thank you for taking the time to tell us about your experience at our hotel. We very much regret the difficulties your wife experienced as well as the issue you encountered regarding housekeeping. Your comments will be reviewed with our management team and associates as we are continually searching for ways... More

Raleigh, North Carolina
Top Contributor
66 reviews 66 reviews
32 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 21, 2014 via mobile

While this is an older hotel, don't be fooled. It is very nice especially for the business traveler. The rooms were standard rate Marriott quality with a kind and helpful staff. The concierge lounge was very nice with a hot breakfast to get you going in the morning. Would stay again when visiting that part of Houston.

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We love hearing from our guests and learning about their impressions and experiences at the Houston Marriott Westchase. Thank you so much for taking the time to let us know that you found our hotel to be very nice and our staff so helpful. Everyone here is looking forward to welcoming you back the next time you are visiting the... More

Houston, United States
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 11, 2014

i stayed in this hotel back when it was called the "Adam's Mark Hotel". there is something good and something bad about its location: the good thing is, there is a set of nice resturants, bars and a Kroger within walking distance from the hotel. the bad thing about the location is that it is far from anything else like... More

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We value all feedback positive or otherwise and would like to thank you for sharing your thoughts with us. Our location is as you mentioned near many restaurants and pubs but it is also it is less than a 15 minute drive to The Galleria Mall in Houston. Whether our guests are traveling on business or leisure, it is our... More

Rio de Janeiro, RJ
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 9, 2014

This is a nice hotel to stay for business trips. Nice location, room well cleaned, with a nice size. Internet with a high speed. Very good breakfast. The staff is very good and friendly. The only remark that I have is the parking lot, since I saw a lot of garbidge during my stay

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for choosing the Houston Marriott Westchase. We are delighted that you enjoyed so many aspects of your stay including our location in the Westchase District. Whether you are visiting the area for business or for leisure we hope that you will allow us the pleasure of welcoming you back again. More

Top Contributor
72 reviews 72 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed May 7, 2014

Stayed here for two days for a conference. Excellent reception staff, had some issues with my booking, and the hotel staff went out of the way to deal with it. Very friendly and welcoming. On one morning met the hotel manager himself, who is out and about welcoming all customers. Good cooked breakfast, in the restaurant opposite the reception. Decent... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Our staff is committed to ensuring that our guests’ time at the hotel is memorable and we cannot thank you enough for your kind acknowledgement of their efforts. We are delighted that while staying at the Houston Marriott Westchase you enjoyed the level of service as well as the spaciousness and comfort of your room. Your review and all your... More

Top Contributor
93 reviews 93 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 12, 2014

Slow check-in, agent spoke poor English. Loud music from a conference all night. In morning, music cranked up again before 8am. Called front desk 3 times, finally talked to MGR/SW. She laughed about issue & offered nothing to make it right. This hotel has a great location for my business & is a good value but customer service is a... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

While we greatly appreciate that you’ve taken the time to share your experience with us, we truly regret the difficulties you encountered. We are disheartened to know the high standards of customer service that we have set in place were not evident during your stay. Please accept our sincerest apologies, we will share your comments with our team and use... More

Marietta, Georgia
Top Contributor
56 reviews 56 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 7, 2014

The staff at this hotel was incredibly friendly and helpful from the moment I checked in. The rooms are a bit dated and small for a full scale Marriott, but the location is great and the staff really was fantastic. Several bars and restaurants within walking distance to the hotel also if you feel like venturing out. Also, 2 separate... More

Was this review helpful? Yes 1
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

What a lovely review! Thank you so much for taking the time to let us know how much you enjoyed your stay at the Houston Marriott Westchase. It is always our desire to provide exceptional service and comfortable accommodations to ensure your stay is the best it can be. We're delighted that our location in the Westchase District was convenient... More

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Additional Information about Houston Marriott Westchase

Address: 2900 Briarpark Dr., Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Houston Marriott Westchase 3.5*
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Also Known As:
Houston Marriott Westchase Hotel Houston
Marriott Houston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#170 Spa Hotel in Houston
Hotel Class
Number of rooms
534

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