We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 447 Houston hotels

Houston Marriott Westchase

3.5 of 5 Hotel   |   2900 Briarpark Dr., Houston, TX 77042 (Westchase)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Houston Marriott Westchase to your Saves list
Houston Marriott Westchase
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
64%
Ranked #176 of 447 hotels in Houston
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
lawrencemon Marietta, Georgia
Write a Review

226 people have reviewed this hotel

Traveler rating
    67
    75
    54
    18
    12
See reviews for
27
18
17
137
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Top Contributor
93 reviews 93 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Slow check-in, agent spoke poor English. Loud music from a conference all night. In morning, music cranked up again before 8am. Called front desk 3 times, finally talked to MGR/SW. She laughed about issue & offered nothing to make it right. This hotel has a great location for my business & is a good value but customer service is a... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

While we greatly appreciate that you’ve taken the time to share your experience with us, we truly regret the difficulties you encountered. We are disheartened to know the high standards of customer service that we have set in place were not evident during your stay. Please accept our sincerest apologies, we will share your comments with our team and use... More

Marietta, Georgia
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this hotel was incredibly friendly and helpful from the moment I checked in. The rooms are a bit dated and small for a full scale Marriott, but the location is great and the staff really was fantastic. Several bars and restaurants within walking distance to the hotel also if you feel like venturing out. Also, 2 separate... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

What a lovely review! Thank you so much for taking the time to let us know how much you enjoyed your stay at the Houston Marriott Westchase. It is always our desire to provide exceptional service and comfortable accommodations to ensure your stay is the best it can be. We're delighted that our location in the Westchase District was convenient... More

Denver
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have a new "go-to" hotel when I come to Houston on business. This property is not you standard Marriott in look, feel or service. I was greeted at the door by staff and escorted across the lobby with a soaring ceiling to the front desk for check-in. If you have status with Marriott that gives you access to the... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Whether you are visiting the Houston Marriott Westchase for business or pleasure, it is always our goal to provide exceptional service to ensure your stay with us is the best it can be. Thank you very much for your glowing review. We are delighted you enjoyed the level of service you received as well as the amenities in our concierge... More

Oakland, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Upon checking in, my request for a quiet room was granted. Reading previous reviews, I asked for a quiet room away from the atrium. There were many many kids in the hotel located on the 3rd and 4th floor. Only 2 out of the 5 elevators were working. I had to wait 15 minutes before getting into an elevator. Usually... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Hearing that there were several challenges during your recent stay does not make us very happy and we do apologize for any inconveniences you encountered. Our guests are encouraged to reach out if there is anything we can do to improve their stay. Whether it be a request for additional towels or different accommodations, it is our top priority to... More

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at this property 20+ times.There are nicer hotels in Houston,but this one serves my purpose especially for the price.There are plenty of good places to eat and drink within walking distance,free parking,clean comfortable rooms,indoor heated pool and really cool glass elevators. When I bring my kids they think they are at a resort and they are happier... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for your continued loyalty and for your kind review of the Houston Marriott Westchase. We were delighted to read your comments and learn that you have enjoyed your multiple visits and that your children love staying here and spending time in the pool and riding the elevators. Please come back and see us again soon. More

Holly Lake Ranch, TX
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Everyone was so accessible and willing to help, from the GM to the property maintenance personnel. In fact, at 12:30 AM I went to the bar in search of coffee and it was closed. I was working really late on a project, and the bar manager was still there. She made a fresh pot for me so I could stay... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We are truly flattered by your compliments, thank you. It is always our pleasure to provide exceptional service to our guests as they are our number one priority. We're thrilled you had such a great stay and we are very grateful for your recommendation. The next time you are visiting the area we hope you will allow us the honor... More

Minneapolis
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I usually stay at this hotel when I'm working in Houston for one of the big oil companies. It had been several months since I visited this hotel and when I returned this week, I noticed a big improvement in their customer service level. In my opinion, I thought there service level was already good. However, now, they are stepped... More

Was this review helpful? Yes 1
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We cannot ask for a better review, thank you. It was a true pleasure to welcome you back to the Houston Marriott Westchase and to provide you with the high level of service you encountered. We are flattered by your wonderful compliments and will surely share them with those you have mentioned. Thank you again, we hope to see you... More

Brownsville, Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel, ideal for a vacation time or bussines time, great ubication, rooms are big, the beads are wonderfull, nice personal and the restaurant was delicius, very near of Gallerias, the internet was very fast...

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for your review of the Houston Marriott Westchase. We are delighted that our accommodations, service and location were all appreciated by you and helped to create a memorable experience. Please visit us again soon as it would be a pleasure to welcome you back. More

Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2014

Recently stayed here for a fortnight as part of a business trip as this is the main hotel our company uses for out of towners. The hotel is a little bit older than a lot of the places I usually stay in and as you would expect there are some areas of wear & tear. The hotel kindly provides you... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We greatly appreciate that you’ve taken the time to share your Houston Marriott Westchase experience with us. Your many kind comments for our staff are greatly appreciated. Our associates all strive to provide guests with the best service possible to ensure your stay is memorable. Thank you for your review and feedback. We hope that the next time you are... More

Scott
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 9, 2014

I stayed at this hotel for three nights for a conference the first of March. The rooms were very clean and comfortable. The employees were very friendly. And let me say if you are a Marriott rewards customer, WOW! They just started this in their hotel only. They have a special room for Rewards members only, they offer free breakfast... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

As a Marriott Rewards member and return guest, we would like to thank you for your wonderful feedback. At the Houston Marriott Westchase, our associates strive to provide exceptional service to ensure our guests have the best experience possible. We are thrilled that you enjoyed your visit and hope that we will have the opportunity to welcome you back soon.... More

Been to Houston Marriott Westchase? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Houston Marriott Westchase

Also Known As:
Houston Marriott Westchase Hotel
Houston Marriott Westchase Hotel Houston
Marriott Houston
Houston Marriott
Address: 2900 Briarpark Dr., Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#176 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Houston Marriott Westchase 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Marriott, Expedia, Tingo, HotelsClick, TripOnline SA, Hotels.com, Agoda, Venere and Otel so you can book your Houston Marriott Westchase reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Houston Marriott Westchase, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.