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Houston Marriott Westchase

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2900 Briarpark Dr., Houston, TX 77042
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Houston Marriott Westchase
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342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oslo, Norway
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had two night stay here witch was rest comfortable. Beds was really good. And air condition was very good and quiet. ( and you do need that because it is HOT in Houston. Lobby is nice and airy. Love the colorful ceiling. And the bar there have good food and drinks and great service. Rooms are a little dated.... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is one of 5 hotels I stay at when I am in Houston. The lobby is spacious and bright, the front desk staff is very accommodating and the resultant food is delicious. Possibly the best bread pudding outside of Louisiana. The GM Harry Greenblat does an outstanding job of making sure the guests at this property satisfied with their... More 

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We loved reading about how much you enjoyed your stay with us at Houston Marriott Westchase. Each member of our staff is dedicated to ensuring that everyone receives exceptional service to ensure their time with us is the best it can be. It will be our pleasure to welcome you back the next time you are in Houston. More 

Clearwater
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Adequate hotel with pretty much what you'd expect from a Marriott. Room has a big comfortable bed, working desk, good TV. Bathroom regular amenities in the bathroom. Hotel has a very nice pool (which actually is both indoor and outdoor with a wall which you can swim "under" to go from indoor to outdoor. Was very nice except for a... More 

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for taking the time to post a review and to share comments on your recent stay with us. We are happy to have met your expectations and delighted to know that you enjoyed the comfort of your bed, our indoor/outdoor swimming pool and our fitness center. The next time you are visiting the area, we hope that you... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Marriott Westchase was ok for the price. The beds were comfortable and breakfast was sufficient. The workout facilities were good with 5 treadmills, several ellipticals, free weights and universal machine. The location was good as close to the Beltway 8 and plenty of restaurants near by.

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We were pleased to read your review and learn that you found the bed in your room comfortable, our fitness center to be good and enjoyed our location. It was a pleasure to have you here and hope to have the chance to welcome you back soon to the Houston Marriott Westchase. More 

Austin, Texas
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Marriott is really pretty. The lobby is bright and beautiful. The front desk staff were always friendly and helpful. The live music at the bar was soothing, relaxing and made for a wonderful environment. My room was freshly cleaned. The bed was soft and cozy. The two lamp light bulbs in my bathroom were out. It was too late... More 

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for your review. We appreciate the many kind comments you have shared for our hotel and staff. It is however disheartening to learn of the issues you discovered in your room. Please know, we strongly encourage our guests to notify us if anything about your stay is amiss so that we may address your concerns immediately and create... More 

Alberta
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel lobby is very nice but rooms are in need of attention. They have attempted to put a little cosmetic refreshing on things but the bones of the rooms need attention... such as the outlets and switches. My husband and I both used the desk outlets to charge our cell phones. Neither phoned charged. Coincidently my cell phone will no... More 

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It is disheartening to read comments such as yours as this is not the experience we anticipate for any of our guests. We regret any difficulties you may have experienced or any inconsistencies in the high level of service we strive to provide our guests. Your comment regarding the desk's electrical outlets are being forwarded to our maintenance team to... More 

College Station, Texas, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 16, 2015

This property really needs an update to its rooms. The service at check in as usual for a Marriott was good. The room service however was not good at all. We ordered 3 dishes and got one set of silverware. We ordered hashbrowns and no ketchup came with it. The coffee was way too strong. Waffles were cold. When we... More 

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing your recent experience with us. While we are glad to hear that we met your expectations with regards to check in, we regret that there were some problems with your room service order. Please accept our sincerest apologies for any inconveniences. Your comments will be forwarded to the appropriate management team to ensure we are meeting... More 

Houston, Texas
Level Contributor
23 reviews
4 of 5 stars Reviewed June 15, 2015

Spent the night here and on my what a comfortable bed! It was quiet and comfortable. I just hate I could not control the air conditioning. Sometimes they have live music in the bar area, not sure what evenings but it was very nice when I sat and enjoyed the music and a cocktail.

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We know how important it is to get a great night's sleep, especially when traveling, so we're thrilled that the bed in your room provided you with the perfect comfort level to achieve just that. Thank you for your review of The Houston Marriott Westchase and letting us know all about your stay. We hope to have the privilege of... More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed June 1, 2015

I picked this hotel because it is close to my work event and I wanted the points. I chose this over Courtyard and Residence Inn because other Marriotts I'd been in had been nice. Well this property is in desperate need of an upgrade. The rooms seem old and outdated. The phone and the iron were broken. Maintenance brought me... More 

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Although we were happy to read that you enjoyed our pool, fitness center and friendly staff, we deeply regret that we were not able to fully impress you during your stay. All guest feedback is welcome and important to us as it provides us with invaluable insights into areas where improvements may be made. Thank you for sharing your comments.... More 

San Fernando, Trinidad
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 28, 2015

I stayed for 5 days, 11 - 15 May 2015. Stayed in a Rewards room. Was very comfortable. Clean. Smelled good. Very cold. Daily housekeeping. Meals were reasonably priced, not free. Lots of restaurants and shopping close on Westheimer. Very close to freeway to IAH.

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for choosing the Houston Marriott Westchase. It pleases us greatly to hear that your stay with us was comfortable and you enjoyed our location as well as the reasonably priced cuisine offered at our hotel. We hope that the next time you are visiting Houston, you will think of us again. More 

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