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Houston Marriott Westchase

3.5 of 5
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2900 Briarpark Dr., Houston, TX 77042
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Houston Marriott Westchase
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Ranked #156 of 468 Hotels in Houston
A recent review
4 of 5 stars reviewed 4 days ago
Bjmoo10 Akron, Ohio
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315 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Akron, Ohio
Top Contributor
54 reviews 54 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were here for a one night business trip. It is a very nice typical Marriott which is an excellent choice if you want to be in this part of the Houston Metro area, Staff at check-in were very attentive. Room was Marriott quality with excellent bed. Views are nothing to speak of but for business, that is no issue.... More 

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Moscow, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in this hotel many times. It's a great place for a conference as it can handle a lot of people. The lounge and bar area are laid out quite well. The restaurant is very good and if you want something else, there are many restaurants within walking distance. The hotel staff are very helpful. The rooms are... More 

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We are so grateful for your continued loyalty to the Houston Marriott Westchase. It is always a treat to have you stay with us and we're thrilled to know that you like everything about our hotel. Thank you for taking the time to share your comments. We hope to welcome you back soon. More 

North Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My daughter made a reservation in November, 2014 to stay at this hotel for a convention required for a graduate school class. As she is a student, the reservation was made using her father's credit card. The hotel required that he sign a form and fax it back to authorize the use of his card which we did immediately. Upon... More 

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We cannot express to you just how sorry we are to hear of the difficulties your daughter encountered. Please accept our sincerest apologies. We encourage you to contact us directly should you wish to discuss the situation further. Thank you for taking the time to alert us to your concerns. One day we hope that you will allow us to... More 

Alamo Heights, Texas
Top Contributor
62 reviews 62 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel does a wonderful job or recognizing guests with status. No fewer than 10 people welcomed me to the property. Check in was quick and efficient and I was given a larger room due to my Marriott status. The hotel could use a refresh and a coat of paint. Also the rooms ending 77 are strangely laid out. The... More 

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for choosing the Houston Marriott Westchase and for sharing your thoughts with us. We are very happy that you enjoyed your stay and we greatly appreciate your kind feedback for our staff. It was truly a pleasure to have you stay with us. Please come back and see us again soon. More 

Cincinnati, Ohio
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff at the hotel can make a stay so rewarding. After a 3-hour tour of Houston by a shuttle service I won't name, the desk staff was warm and friendly. Offered me a glass of wine to start my stay. The room was very nice. The pillows on the bed were firm which I like. Had dinner in lobby bar... More 

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It was our pleasure to welcome you as a guest at the Houston Marriott Westchase. Creating an enjoyable experience for each and every one of our guests is our steadfast commitment and we’re thrilled to see we accomplished that with you. Thank you for sharing such lovely feedback. We hope to have the privilege of welcoming you back again soon. More 

1 review
1 of 5 stars Reviewed 3 weeks ago

The food is terrible ! All frozen food, not even right. You would think being a 4 star hotel they would make the food from scratch. Cook aren't clean, I had found a hair in my food once! Food sometimes taste expired even in the giftshop ! It's disgusting never would have thought Marriott

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We regret to learn that your stay was so unsatisfactory. Guests are strongly encouraged to notify us when anything is amiss and we wish that we had been given the opportunity to address the issues you mentioned in your review at the time of your stay. Please feel free to contact us directly should you wish to discuss your concerns... More 

Otego, New York
Top Contributor
52 reviews 52 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nothing spectacular, but still a very good rate and a value at a nice hotel near where I needed to be. The rate could not be beat! Dinner down at the bar area was very nice. I had the pear salad, which I loved! Also, very reasonably priced. I think my beverage cost more than my meal.

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It makes us glad to know that you found the Houston Marriott Westchase to be a good value. Thank you for your comments, we're thrilled that our hotel's location worked so well for you while visiting Houston. The next time you are visiting the area, we hope to have the privilege of welcoming you back. More 

Singapore, Singapore
Top Contributor
52 reviews 52 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The property is clean and the staff are helpful, but the building itself is old and you have a lot of people usually in the lobby area due to the conventions that are going on. The room itself is pretty basic and you could have windows that are facing the inside of the property looking down at the lobby area.... More 

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for your review of the Houston Marriott Westchase. We greatly appreciate that you have taken the time to share your feedback and are happy to hear that you enjoyed the cleanliness of our property and the helpful nature of our staff. It was however disappointing that we were not able to impress you in everyway. The next time... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I loved this hotel. It was amazing with friendly staff nice clean rooms and beds! I had no complaints with the service! Will stay here again! The maid service is prompt when called. It was just overall an amazing stay! And it had free parking! Don't let the other reviewers make you not choose this hotel!

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

An amazing stay is exactly what we want our guests to experience. Thank you so much for your wonderful feedback. We're thrilled that you enjoyed staying with us at the Houston Marriott Westchase and we greatly appreciate your kind acknowledgement for the service you received. Please come back and see us again soon. More 

Denver, Colorado
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 21, 2015

We were in Houston for 3 days of client meetings. You would think that being a Marriott the hotel would be geared towards business people. Oh no, not this one! They were hosting a car club. Every night starting about 9 pm the car club would start up their loud muscle cars and rev up the engines. The car club... More 

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

While we greatly appreciate that you’ve taken the time to share your experience with us, we truly regret the difficulties you encountered during your stay. It is never our intention for our guests to endure noise disruptions or inconveniences while with us and we offer you our sincerest apologies for the issue you have described in your review. Thank you... More 

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