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Houston Marriott Westchase

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2900 Briarpark Dr., Houston, TX 77042
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Houston Marriott Westchase
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335 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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College Station, Texas, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This property really needs an update to its rooms. The service at check in as usual for a Marriott was good. The room service however was not good at all. We ordered 3 dishes and got one set of silverware. We ordered hashbrowns and no ketchup came with it. The coffee was way too strong. Waffles were cold. When we... More 

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing your recent experience with us. While we are glad to hear that we met your expectations with regards to check in, we regret that there were some problems with your room service order. Please accept our sincerest apologies for any inconveniences. Your comments will be forwarded to the appropriate management team to ensure we are meeting... More 

Houston, Texas
Level Contributor
23 reviews
4 of 5 stars Reviewed 2 weeks ago

Spent the night here and on my what a comfortable bed! It was quiet and comfortable. I just hate I could not control the air conditioning. Sometimes they have live music in the bar area, not sure what evenings but it was very nice when I sat and enjoyed the music and a cocktail.

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We know how important it is to get a great night's sleep, especially when traveling, so we're thrilled that the bed in your room provided you with the perfect comfort level to achieve just that. Thank you for your review of The Houston Marriott Westchase and letting us know all about your stay. We hope to have the privilege of... More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 4 weeks ago

I picked this hotel because it is close to my work event and I wanted the points. I chose this over Courtyard and Residence Inn because other Marriotts I'd been in had been nice. Well this property is in desperate need of an upgrade. The rooms seem old and outdated. The phone and the iron were broken. Maintenance brought me... More 

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Although we were happy to read that you enjoyed our pool, fitness center and friendly staff, we deeply regret that we were not able to fully impress you during your stay. All guest feedback is welcome and important to us as it provides us with invaluable insights into areas where improvements may be made. Thank you for sharing your comments.... More 

San Fernando, Trinidad
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for 5 days, 11 - 15 May 2015. Stayed in a Rewards room. Was very comfortable. Clean. Smelled good. Very cold. Daily housekeeping. Meals were reasonably priced, not free. Lots of restaurants and shopping close on Westheimer. Very close to freeway to IAH.

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for choosing the Houston Marriott Westchase. It pleases us greatly to hear that your stay with us was comfortable and you enjoyed our location as well as the reasonably priced cuisine offered at our hotel. We hope that the next time you are visiting Houston, you will think of us again. More 

Prior Lake, Minnesota
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Marriott beds have to be the most comfortable in the industry. The bed linens are also high quality with the difference your skin can feel. The Westchase offers a breakfast with omelets cooked to order plus a wide variety of foods. Staff is very helpful and pleasant. The lobby bar frequently has live music. Malibu Red is not a spirit... More 

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for your review of The Houston Marriott Westchase. It was truly a pleasure to have you stay with us. We're so glad that you enjoyed the comfort of the bed and the Marriott's signature Revive® Bedding. Your lovely comments are appreciated. Please come back and see us again soon. More 

Buda, Texas
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the third time my wife and I have stayed at this hotel. The location is really good. Lots of restaurants in the area. Fairly close to the Galleria. Price was excellent too. We were there for an Optimist meeting and the facility is perfect for such an event. Many rooms were used to do presentations and meetings. Staff... More 

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It is always a pleasure to welcome a returning guest to the Houston Marriott Westchase. Thank you for taking the time to tell us about your recent experience. We're very happy to hear that you and your wife enjoyed your stay and that you found our staff so friendly. As you mentioned, we do have a number of meeting rooms... More 

Kingwood, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

The hotel rooms are great. The staff has Excellent Customer Service. Great location, a variety of restaurants to chose from. If you have never been to the Galleria to shop, the hotel have a shuttle bus to take you to and from. Great food and bar in side of the hotel.

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We’re absolutely delighted that your stay at The Houston Marriott Westchase was such a great experience. Thank you for your kind acknowledgement for our staff and their efforts. It is always our goal to provide guests with comfortable accommodations and exceptional service to ensure their time here is the best it can be. We hope that the next time you... More 

San Antonio, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had a great stay here! The lobby is beautiful! There was plenty of parking available and the indoor/outdoor pool was loved by my kiddos (15/11). Since we were staying with our team in a soccer tournament, breakfast was being provided. Great spread to choose from and a variety between Saturday to Sunday. View of Houston was great! Two double... More 

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It makes us very happy to hear that you would return to the Houston Marriott Westchase if you were to visit the Houston area again. Thank you for sharing such positive feedback. We're delighted everyone enjoyed our sparkling indoor/outdoor pool as well as our accommodations and the staff at our hotel. Thank you. More 

Texas
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Stayed there recently with family to attend a graduation. Arrived to find a Motorcycle Gang Convention was booked for the weekend - with parties all night, pretty cool bikes all through the parking lot, and all sorts of interesting things going on. Noise was awful and lasted late into the early morning hours. They had valet this time (we stayed... More 

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Please accept our deepest apologies for not creating the experience you deserved as a valued guest. Everyone who walks through our door is important to us and your comments are truly concerning. We are sorry for any noise disruptions that may have impacted your valued time with us. A good night’s sleep is essential and we regret if any noises... More 

Baltimore, Maryland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 23, 2015

The Hotel atrium was very attractive and the place was clean, accommodating and pleasant to stay there. The Staff was very friendly and the amenities were first class. Lounge entertainment was very good. Found it very relaxing after a hectic day to sit out at the pool and relax.

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We are so glad that after a hectic day, you were able to relax poolside at the Houston Marriott Westchase. Thank you for sharing your appreciation for our hotel, staff and amenities. It was truly a pleasure to have you here and hope that we can welcome you back soon. More 

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