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All 451 Houston hotels

Houston Marriott Westchase

3.5 of 5 Hotel   |   2900 Briarpark Dr., Houston, TX 77042 (Westchase)
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Ranked #165 of 451 Hotels in Houston
A recent review
5 of 5 stars reviewed 1 week ago
Bryan W Houston, Texas
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264 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I never write a long review as this one and this is due to my unsatisfied services provided by this hotel. I stayed here for 2 weeks on business (had my training at nearby office and this is the corporate hotel) and I don't feel like home at all the times I am there. I could have rated as average... More

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Please accept our deepest apologies that we did not create the experience you deserved as a valued guest. Everyone who walks through our door is very important to us and highly valued. We were surprised as well as concerned by your comments as it our practice to provide a comfortable stay in every regard for each and every one of... More

Houston, Texas
Top Contributor
59 reviews 59 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is very nice but the desk staff are off the chart fantastic. I checked in Thursday and Arna at the front desk was over the top helpful and treated me like my last name was "Marriott" and their most important guest ever. I stay in hotels over 200 nights a year and I have NEVER been treated so... More

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

At the Houston Marriott Westchase, all of our guests are special and it is our number one goal to make sure they feel that way. Thank you for the generous praise you have shared for our hotel and especially for our associates. We will be sure that those you have mentioned in your review, receive the recognition they deserve. Please... More

Houston, Texas, USA
Contributor
14 reviews 14 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to a few Marriott lately (LAX, Santa Monica, Fresno..) but I found a surprise in this hotel that they have a special room just for the Marriott Rewards holders. It offer free soft drinks, bottle water (one bottle water in the Marriott hotel room set you back $2.50 no complementary drinking water in the room). Some snacks... More

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for taking the time to share with us the specifics that made your stay at the Houston Marriott Westchase enjoyable and also those that may require our attention. We were all thrilled that you enjoyed the many amenities provided by our hotel and were happy to view your photos. Your feedback with regards to our housekeeping staff is... More

Los Altos, California
Top Contributor
53 reviews 53 reviews
46 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good business hotel, very close to corporate offices, multiple restaurants. The rooms are spacious, though nothing really stands out. The breakfast was good, the lounge was quite nice, with chef cooked meals during evening time, and plenty of drinks provided. I especially liked the nicely equipped gym and swimming pool, it has a good sized pool partially in door, and... More

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Whether you are visiting the Houston Marriott Westchase for business or pleasure, we offer many amenities for guests to enjoy including our fitness room and sparkling indoor/outdoor pool. We are delighted that while staying with us you were able to get your workout in and enjoyed many aspects of our hotel. We hope that the next time you are visiting... More

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I cannot compliment the hotel staff enough. They are very friendly and helpful and always greet you when you walk through the door. The breakfast buffet is great as well. However, the guest rooms really need to be renovated. The rooms are clean, but very dated and showing their wear.

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing your feedback regarding your stay at the Houston Marriott Westchase. We greatly appreciate the gracious praise you have shared for our staff and we were happy to learn that you enjoyed the breakfast buffet as well. It is however regrettable that although you liked the cleanliness of our rooms, they were not as you hoped. Once... More

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My young children love this hotel. Beautiful swimming pool with hot tubs and children tub. Nice area to walk although humidity can be bad around this time a year. Front desk staff are nice, handle situations fast and professional. Breakfast items are not a huge selection but very well cook and presentation. Price is reasonable. We got a very roomy... More

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We were delighted to read your review and learn how much you and your children love staying at the Houston Marriott Westchase. Thank you for sharing your appreciation for our sparkling pool, spacious suites and close proximity to many of the areas you enjoy visiting. We hope that you will allow us the pleasure of welcoming everyone back soon. More

Swindon
Contributor
20 reviews 20 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very polite staff. The rooms are average for a classic American hotel. They are dark and probably in need of some refurbishment. The air conditioning does not have a "silent" mode for sleeping at night and as a result it is a bit industrial. The hotel gym is very good. The guy who does the shoe shine in the hotel... More

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MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for choosing the Houston Marriott Westchase. We were very happy to learn that you found our associates to be polite and enjoyed our hotel fitness center as well as the finished product of your shoe shine. Our hotel values our guest feedback and we greatly appreciate all the comments you have shared here with us. We hope that... More

Middlesbrough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in Houston for meetings. This hotel is close enough to a variety of offices (not too far from either downtown or energy corridor). Loads of friendly staff. Bar and a couple of restaurants just round the corner. Few minutes drive / cab to the galleria area. Nice bar in the hotel with good food for a snack /... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Whether you are visiting the Houston Marriott Westchase for business or pleasure, we offer many amenities for guests to enjoy. Thank you for taking the time to let us know about the friendly service you received from our associates as well as how well our location worked out for you during your visit to Houston. The next time you are... More

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Very courteous staff! Very friendly and coordinated! Plenty of staff for every meal time & loads of staff available to help with any issue you may have while staying at the hotel! Very nice and modern rooms, with great well air conditioned lobby! Was there during August 2014 and it was a joy moving from a hot humid 95 outside... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It is always our goal at the Houston Marriott Westchase to deliver exceptional service to all of our guests. Thank you for your many kind comments regarding our staff and the level of service they provided. We are thrilled that you enjoyed your stay and hope to welcome you back soon. More

Jacksonville, Florida
Top Contributor
101 reviews 101 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 24, 2014

Landed here for a 4-day tripper and for a home base the hotel provided all the amenities I was looking for, with no unpleasant surprises. Room: Facing atrium. Quiet, but surreal with no chance to see the sunrise or sunset. Could hear music in the evening from the live lounge acts in the bar. No bother: provided interesting distraction. HVAC:... More

Was this review helpful? Yes
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We can't thank you enough for your detailed review of your stay at the Houston Marriott Westchase. It is always a pleasure to have our guests share their thoughts and their suggestions with us. We are very happy to learn that our hotel provided all the amenities you needed and that you enjoyed the four days you spent with us.... More

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Additional Information about Houston Marriott Westchase

Address: 2900 Briarpark Dr., Houston, TX 77042
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Houston Marriott Westchase 3.5*
Number of rooms: 534
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Also Known As:
Houston Marriott Westchase Hotel Houston
Marriott Houston

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