We stayed at the Marriott Westchase in Houston over Easter weekend. We were looking forward to a comfortable, relaxing weekend at the hotel since we knew it had been renovated from the Adam's Mark. However, when we got there, we noticed that many amenities that are often found in other hotels, such as shower caps or refrigerators, weren't in our...
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We sincerely apologize for the lack of service this guest encountered during his recent stay at our hotel. The associate mentioned in this review is no longer employed with our hotel and we feel he does not represent the quality of service we provide to our guests. We hope they will give us another opportunity to provide the level of...