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Houston Marriott Westchase

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2900 Briarpark Dr., Houston, TX 77042
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1 room 1 adult
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Houston Marriott Westchase
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397 Reviews from our TripAdvisor Community

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Stavanger, Norway
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Marriott Westchase is a nice hotel. Hotel is getting old. Also, in week-ends hotel becomes noisy. The hotel has ample parking space and convenient to reach various locations. The staff are very friendly

Helpful?
1 Thank DanielK_Norway
Pune, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Iam currently staying in Houston Marriott Westchase and regret to say that this is by far the worst Marriott i have stayed and i have stayed in Marriotts across the globe. To start with, the hotel staff is down right rude to say the least, the house keeping is done only when reminded multiple times. I am a elite gold... More 

Helpful?
1 Thank Samarthc87
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

As a Marriott Rewards member, we are very disheartened that your experience has fallen below your expectations. Although we don’t have all the details on what exactly you’ve experienced when it comes to service, we would like to offer our heartfelt apologies for any misunderstandings. If you are still with us, we hope that you will reach out directly to... More 

Boston, MA
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for standard clean rooms with decent breakfasts, and good conference facilities, this is your place. All the employees are polite, helpful, and available. The hotel manager can often be seen on the main floor. The concierge floor (if you get access to it) has decent food options in the evenings. Parking can get a bit tight... More 

Helpful?
1 Thank IBCD
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We really appreciate your insight on your stay at the Houston Marriott Westchase. It makes us happy to hear that our associates provided you with stellar service and that access to our lounge added to your experience. The next time you visit the Houston area, we hope you’ll return to our hotel. More 

Tunbridge Wells , Kent
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This Marriott is in need of some investment. It was obviously very nice in its day, but that time has long passed and the hotel needs redecoration and renovation. Probably has a bit of a captive audience due to its location, but needs to update itself if those loyal business customers close by aren't going to desert it in favour... More 

Helpful?
1 Thank Baggerz
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

The input of our guests is something we always appreciate and we thank you for taking the time to share yours with us. Although it sounds like our location was beneficial for your trip, we regret that our style missed the mark. Making improvements is very important to us so we will be sure to share your feedback with our... More 

Wakefield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A bit of a belated review but I stayed here for two weeks in September 2015 on business and it was a fantastic experience. Very friendly and accommodating staff who will always willing to help and ask about my day. Very clean and smart hotel with plenty to offer. I look forward to going again very soon.

Helpful?
Thank Rupert S
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We’re so excited that you’ll be joining us again soon at the Houston Marriott Westchase! Learning that our staff’s friendly service is what really stood out about your experience has made us smile, and we’re glad that you enjoyed our facility and amenities as well. Your review is greatly appreciated. More 

Naples, Florida
Level Contributor
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I traveled all day, after this long day, we are expected to have nice shower, clean room and good clean bed. Not in this hotel, bathroom was not clean, paint from the ceiling falling off, sink has cracks, they did not clean the walls, after someone vomit on it!!! This is terrible, when I checked in, though,... More 

Helpful?
Thank rveta
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

First and foremost, we sincerely apologize that we didn’t meet your expectations. Satisfying our guests is of utmost importance to us and if you are still with us, we hope you will reach out to us, as we would be happy to offer our assistance. Your comments will be shared with our maintenance team, so the issues you’ve reported can... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Impressed! Really good hotel, kind staff, nice concierge lounge on top floor. Small low-lights can be considered as elevators can be bothersome to wait in peak times. Got a free room upgrade to Junior Suite due to Marriott Gold Status. Nice restaurant and bar near lobby. Excellent breakfast. There is also a supermarket in 10 minutes walk distance if needed... More 

Helpful?
Thank Adilkhan K
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Having a guest describe their experience as perfect is one of the best things we could hear! As a Marriott Rewards Member, we’re delighted to discover that you had such a wonderful stay in one of our Junior Suites and enjoyed dining and spending time at our on-site eateries, the Republic Lounge and Republic – A Texas Grill. We really... More 

El Paso, Texas
Level Contributor
499 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a nice stay in a decent sweet on the top floor. We were able to use the concierge lounge is well before it closed. On Fridays, it closes at noon. Beware that the employee that works there may or may not be very friendly. We have to get a couple crackers and fruit and some drinks that time... More 

Helpful?
Thank Hsphoser36
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing your experience at the Houston Marriott Westchase. We’re happy to hear that our fitness center and nearby trails added to your experience. Our hours for our Concierge Lounge are posted on our website and we do offer Sunday hours; we’re very sorry if you were not aware of this prior to your visit. We’d love to... More 

Houston, Texas
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We come here frequently for business and family style events. It is an average large Marriott, nothing special inside, but something to note: in the past 12 months about a dozen restaurants have been added 1/2 mile away with ample parking. There is also a nice size Starbucks in that same area. Convenience is everything!

Helpful?
Thank Fan_of_Houston
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for being a loyal guest. It makes us so happy to hear you enjoy our convenient location and events at our hotel. We look forward to welcoming you back the next time you are in Houston and providing you with a five star experience. More 

Dallas, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 7, 2016

It was a good hotel. Nice rooms. Stayed at one night. Only drawback was they don't give complimentary breakfast. They have star bucks at the property though which was nice. Surrounding area is business and industrial.There is very good indian restaurant 'Maharaja bhog' nearby around 15 minutes of drive. Plus Krogers is just around the corner if you need anything.... More 

Helpful?
Thank Amru27
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Your review of the Houston Marriott Westchase is greatly appreciated! We’re pleased to discover that our accommodations met your expectations and that you had an opportunity to explore the Houston dining scene. Specials and rates that include breakfast are available on our website, so we hope you’ll give one of these options a try on another stay with us. More 

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